• New
    Newcomer - Level 1


    Can someone please direct me to a telephone number, email or website where I can buy Tannoy wood wax.  I have searched high and low but can't find it on the Tannoy website.

    Many thanks in advance



    1 81
    • borealrepose
      Nigel67 Hi borealrepose. Please send a ticket to our spares team and they will be able to advise availability and pricing. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • November 1, 2021
  • New
    Newcomer - Level 1



    I just purchased the Tannoy Turnberry's and the wax can has a hole in the lid.

    Is this normal?

    0 37
    • Mgrenwic
      Nigel67 Hi Mgrenwic. I have learnt something new today as well :). Yes, there is meant to be a hole in the lid. Its there to let out wax fumes so there is not a build up inside the tin.
      • October 28, 2021
  • MarkusTietgen
    Newcomer - Level 1


    I'm looking for replacement speakers for my TANNOY 638.

    (All 4 speakers I want to renew).

    Where to get for which price ?

    Kindly help. Thanks

    0 120
    • MarkusTietgen
      Nigel67 Hi Markus. Please go to the support tab at the top of the page and submit a spares request ticket. One of my colleagues will then be able to help you with availability and cost.
      • October 5, 2020
    • MarkusTietgen
      tannoym3 Hello I have the exact same question
      • October 22, 2021
  • New
    Newcomer - Level 1

    Does anyone know about getting the drivers 'rejuvenated' ? I have some cone rub sounds in one speaker. I love them and want to make them sound like new again. Any advice? 

    0 51
    • BarredOwl
      Nigel67 Hi BarredOwl. in which Country do you reside? The only company that I know who recone speakers or who may have replacement drivers are in the UK and are Lockwood Audio - http://www.lockwoodaudio.co.uk/tannoy.htm. There is also a ebay seller who goes by the name of MainlyTannoy, but I think he only sells spares, but it may be worth looking him up in case he knows of anyone else around the world who can re-cone / rejuvinate speakers. Finally, there is a website that has masses of information on old Tannoy loudspeakers, but they also have a forum that you could join and ask the question there. https://www.hilberink.nl/speaker.htm. Sorry, one more place you could ask is on the various Tannoy Facebook sites such as this one https://www.facebook.com/groups/1833478533338036, but there are various others with passionate members around the world as well if you search for Tannoy. Hope this helps
      • October 20, 2021
  • New
    Newcomer - Level 1


    I bought used pairof Tannoy Reveal 402. Everythink is okay, but i hear loud "hiss" sound.
    What can i do in this situation? Is this possible to eliminate noise sound?

    This sound appears when i just switch on monitors. I do not plug anything, just switch on.

    Best Regards

    0 25
    • Hissound123
      Dale_M Hi there, it would be best to do the obvious things first like trying different cables or a different audio source/set-up to see if the problem stays with the speakers or stays at your equipment.
      • October 18, 2021
  • New
    Newcomer - Level 1

    My Tannoy Di5a selfpowered loudspeaker, has a constant pop corn noise, and the blue LED on the rear side flashes with the same frequency as the noise. What can be done to fix this issue?

    0 43
    • Audioexperts
      Nigel67 Hi Audioexperts. Many apologies for your question not being replied to previously. Your speaker will need to be sent to a local service centre for repair. To be able to proceed, we will require you to send us a Service ticket please. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you. Many thanks, and again, apologies for no-one getting back to you previously
      • October 10, 2021
  • New
    Newcomer - Level 1

    In need of pair of tweeters for Tannoy Mercury v4.

    They just both stopped working..


    Any ideeas?

    0 47
    • Unpustan
      Nigel67 Hi Unpustan. Please contact our Spares team and they will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. I would also check your amp , wiring, etc, as it seems a little unusual that both tweeters would have failed at exactly the same time. You can never say never, but it is highly unusual. Many thanks
      • October 9, 2021
  • New
    Newcomer - Level 1

    Dear Tannoy,

    I am interested in your Tannoy Gold 8 Active Studio Nearfield Monitors but I note that the lower frequnct response is capped at 50Hz, what solution do you provide for the 0 - 50Hz sub-bass?  

    0 86
    • DavidintheMusicTribe
      PedroRodrigues Hi DavidintheMusicTribe effectively you are correct the Tannoy Gold 8 at ±3 dB offers a Frequency response of 54 Hz – 20 kHz and at -10 dB offers a Frequency response of 40 Hz – 20 kHz, unfortunately at this moment we do not offer any product that includes in there frequency response the lower frequency spectrum that you are referring to. Please also consider that the majority of studio subwoofers will offer a frequency spectrum of 24 Hz - 85 Hz at -6dB. Thank you
      • April 17, 2021
    • DavidintheMusicTribe
      aftermid Hi Pedro, I a little confused. How could the Tannoy 8 offer a lower frequency response of 40Hz at -10db, than at plus or minus 3db at 54Hz? Would not the higher db of plus or minus 3 db push the speaker to produce the lower frequency?
      • October 6, 2021
  • New
    Newcomer - Level 1

    Hi, while i was applying wax on the cabinets i have accidentally spread some of it on the driver cone near the edge resulting a stain aprox. 2sq/cm in size.
    Is there a way to clean it or remove it without damaging the cone?
    Thank you in advance.

    0 11
  • New
    Newcomer - Level 1

    I bought some Tannoy DI8 DC Speakers, and I am unable to listen to them because they have a weird connector on them.

    I have been unable to find this type of connector anywhere! Can anyone help me ?

    0 27
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