I contacted the help desk in order to obtain a replacement power amp for for my BH250, and recieved an invoice indicating the parts that I needed, but so far (4 weeks later) nobody has picked up the phone in order for me to actually order the parts. I have left messages on their answerphone, but I've heard nothing.

Does anybody actually work there?

I tried to get support information since weeks now, but the online support is an absolutely disgrace.
Its extremely slow, hard to use and its impossible to communicate there.
I got an email about a case which obviously needs some information from me, I have no clue what it could be.

Whats going on there?

Hey! I'm really having trouble figuring this out and haven't found articles online related to it. I play e-bass and a Moog synth bass on stage and I need them both to be heard from my bass cab and run via a single cord for the sound guy. For this purpose, I was dreaming about running my e-bass to the "Input" of the amp, and running the Moog synth bass to the insert / effect loop so it would bypass the preamp of the amp. So far I ger both inputs working indivitually but once the effect loop jack is plugged in, the "Input" jack cuts off and signal from it is no longer heard. What might I be missing here?  Thanks!

Hello to all,

My Voicelive 3 was once functioning but for some reason now I do not get output.  All cables are verified functioning and hooked up per the manual on dual mono. Also have input on the level meters but no output to the mixing board. I tried a factory reset but no luck. 

Thanks for your feedback! 

I recently got a Brainwaves. I'm starting to scratch the surface of the posibilties of the toneprint editor and I'm starting to fall in love the pedal.
Only downside I have encountered so far is the drop in volume with the pedal switched on.
I've read about this issue on several boards, but can't find anything about it on the tribes.
Is this some 'special feature' of the pedal wich might disapear with a firmware-update in the near future or is there a setting in the toneprint-editor I am missing to make up for this?

Hi MUSIC Tribe and tc electronic

My name is Yoshiro Kuzumaki, I am recording and mastering engineer,

Living in Tokyo,Japan.

I bought Finalizer Plus and M3000, they always helped me when I was young.

They were really nice gear.

Now I purchased TC Studio Elite Collection last weekend.

But there is no action to my e-mail address.

Please help me to download plug-ins and authorize it ASAP.

Of course I want to use them.

iLok ID : CMPUNCH

---

Yoshiro Kuzumaki

I've already lost hope of communicating with you, and I'm not completely checking my mail for a response from those support. Silence and silence are everywhere. I'm still waiting for the activation code. Bought it on November 29th. Help me, please. I'm already desperate.