• 2020-09-18

    I've heard that new midi features will be included in the next firmware upgrade, can you explain in detail what will be released?

    0 1
  • 2020-09-17

    Firmware 1.1.55

    Editor 4.2.0

    Serial# S200500096D9M

    Mac Pro running 10.14.6

    12 core 64 GB Ram

    The Duplicate function has worked a couple of times for a few minutes, then won’t work at all most of the time. It’s completely unpredictable, but mostly doesn’t work. See my thoughts below on this crippled function.

    I have calibrated my Yamaha FC7 pedal several times. I actually got it to work for about 2 minutes before it spontaneously stopped working. When it was working the software scaling for the exp pedal did absolutely nothing, also the short time it worked the values went from 1-100 in the first tiny 10-20% of pedal travel, making it useless, even if it did work. Sometimes in the editor the dot with the circle is stuck at the top position and can’t be moved, sometimes it can, but it doesn’t end up having any effect at all in any case. I have used an exp pedal for years with various Strymon, Helix, Eventide etc units and now I can’t use one at all. Super disappointing.

    On multiple  occasions a pedal slot would spontaneously change parameters when I was doing nothing but playing guitar. E.G. - a fast flanger warble spontaneously slowed way down to a slow flange. This has happened on different pedals and always while I’m not touching any controls, just playing guitar. this has happened 4 or 5 times and every time while I’m not touching any control, switch, pedal, etc - just playing.

    Once when adding a compressor to an empty slot the Plethora freaked out with all the lights flashing and acted like it was booting up over and over. It took 3 power cycles to get it to stop. Yes, I’m using the factory supplied AC adapter.


    Mimiq seems completely unsupported. The Plethora is always more wonky with Mimiq involved and the software doesn’t recognize it at all. 

    Thoughts on the half-baked Duplicate function:

    The Duplicate function would be infinitely more usable if you could select the board slot you’re duplicating to - in other words a simple copy and paste function. Say I want to copy board 22 to slot 54 - the way it is now, I have to Duplicate on the Plethora (works maybe 30-40% of the time) which places the copy in whatever slot happens to be open, then switch to the software to drag it to where i want it to be. I also have to delete or move a board to “make room” for the copied board. So many steps to do something that should be trivial. All that would have to be done, would be to make the board switch active to select the slot to duplicate to, or overwrite.

    0 2
    •  Phil Brown
      Phil Brown I forgot to mention if USB is connected, then MIDI (5 pin) doesn't work. Spent about 2 hours troubleshooting before I finally guessed the solution.
      • Thu at 5:54 AM
  • 2020-09-17

    I've been using Finalizer for a few weeks and have done a few released Masters. Nice, transparent processing and intuitive UI. I just wish it did one more thing: EQ matching. Extremely useful for album work to use as a starting point. The only reason IMO to use O9 would be for that purpose.

    0 6
    • - mjk -
      John Matthews Thanks for the feedback, I'll pass this along to the development team.
      • Thu at 5:38 AM
      • Finalizer Feature Request
        - mjk - Thank you John! That's about the only advantage that the competition has that would interest me - and I'm sure I'm not the only one. I know that AI increases the cost but also a suggested chain based on track analysis might also be useful, but that certainly isn't a requirement. As it stands, I'm able to use Finalizer for album work with a workaround: after mastering a track, I will import the next track on the album and keep the same processing chain as a starting point. The main caveat is that one must remember to do a Save As immediately in order to keep the just-finished master and start a new project with the previous settings.
        • 1
        • ·
        • Thu at 9:09 PM
  • 2020-09-16

    What was in the updated 1.1.55 firmware for the Plethora, there was no release notes?

    Any news on renaming patches and the looper?

    0 7
    • Rob Smith
      William Reichling Hello, All of the big changes are in the works right now in version 1.2. There will be a basic looper, and the ability to back up and restore entire boards and tone prints in the toneprint app . We are making sure it is all stable before the official release.
      • Wed at 3:52 PM
    • Rob Smith
      Tc Mike Toneprints and boards can be renamed via the TonePrint app (board manager). Only change in 1.5.5 was a bugdix regarding auditioning of TonePrints via the app. Looper will be available in 1.2 firmware update
      • Thu at 2:48 AM
  • 2020-09-15

    It would be great to be able to sweeten the tuning!  The ability to adjust each string (plus or minus)  like many othe rtuners out there ...

    1 0
  • 2020-09-15

    Please add a simple boost "pedal".  EQable would be great, but a boost assignable to a foot switch really is a basic need.



    0 6
    • MikeL
      Jason Brewer Hey Mike - thank you for the suggestion. I will get this over to our creative team. Thanks again for the idea !
      • Tue at 10:20 AM
      • Plethora X5 - A simple boost
        MikeL Thanks. I have seen this exact request numerous times on other boards.
        • 1
        • ·
        • Tue at 2:51 PM
    • MikeL
      Tc Mike Hi Mike, Pipeline tremolo can boost signal by up to 9 dB and you can assign FX outlevel (boost level)to eg mash switch or a connected expression pedal. which makes a nice booster emulation. Just set mod depth to 0%, so you don't get the tremolo modulation.
      • Wed at 4:28 AM
      • Plethora X5 - A simple boost
        immyjay666 Just as important would be the ability to be able to activate that boost AND delay (or another effect) at the SAME time with ONE button press. No one wants to hit two different buttons when going to do a solo, LOL. We really need "preset" or "scene" mode, or something similar, to other units. I was told on a Facebook forum that I can use CC messages from a MIDI controller to get this desired function. But it would be nice to have it built in.
        • Wed at 7:36 PM
    • MikeL
      MikeL Can I then change the name of the effect so I see my custom Boost rather than seeing Tremolo?
      • Wed at 6:43 AM
      • Plethora X5 - A simple boost
        Tc Mike you can change the toenprint name and board nbame via the app
        • Thu at 2:50 AM
  • 2020-09-15

    Hi - do we know when Polytune Clip will be available again in the UK - I know there were some supplier probelms back in July?

    I need a new tuner and would rather wait to get what appears to be the best than settle for a lesser device if they will be available soon :-)

    Will there be both black and white models avaialble when they are back on sale?

    Many thanks!

    0 4
    • MaxWhite
      MaxWhite I see some shops are indicating over 3 months expected wait, and others 4 or 5 weeks.
      • Tue at 2:45 AM
  • 2020-09-15

    Are there any plans to allow external footswitches to be utilized? I connected my little 2 button switch i use with the Line 6 HX Stomp, (on that unit I use one button for tuner and one for tap tempo) just for fun, into the expression jack. Didn't show up in Toneprint editor as an assignable option of course :/
    ANYHOO, I presume this is something everyone would want.

    0 9
    • immyjay666
      Pedro Rodrigues Hi immyjay666 Please be aware that you can use the INSERT (SEND/RETURN) to incorporate external effects pedals or rack units into the PLETHORA X5 internal signal chain by using unbalanced cables with ¼" TS connectors.
      You can also use the EXP to connect external expression pedals with a ¼” TRS connector.
      I hope this helps.
      • Tue at 12:35 AM
      • PLETHORA X5 external switches
        immyjay666 Thanks for reply, Pedro! Yes I know about the effects loop, but I am asking about using external footswitches.
        On Line 6 and Fractal products (as well as most digital modelling devices and effect processors) you can connect a footswitch where you would normally connect an expression pedal, and you can assign the footswitch buttons to functions on the unit. Scroll boards/presets up or down, activate tuner, tap tempo, engage a specific effect, etc etc.
        • Tue at 4:44 PM
      • PLETHORA X5 external switches
    • immyjay666
      Pedro Rodrigues Hi immyjay666, thank you for your reply,please be aware that with the PLETHORA X5 its not possible to connect external effect pedals but you can connect expression pedals to the unit.
      • Wed at 1:36 AM
      • PLETHORA X5 external switches
        immyjay666 yes sir, thanks Pedro. But that's not what I am asking. Not effect pedals. I am asking about External footswitches...which are in effect, a kind of expression pedal but with momentary switches that would be assigned to two ends of a "range" (similar to the sweep on an expression pedal). Most digital units, even older ones like Digitech GSP1101, can utilize external footswitches.
        • 1
        • ·
        • Wed at 6:26 AM
    • immyjay666
      Nigel Turner Plethora X5 does not currently support any external footswitches, however the design team are discussing the possibility of adding this option. It is only in the discussion phase so please do not expect anything soon.
      • Thu at 6:01 AM
  • 2020-09-14

    Hello All, 

    The last official word was the 1.2 update was due later in the summer. Any update on when it will be released? Summer is officially over :)


    0 16
    • Zack Ruez
      Tc Mike hi Zack, the forthcoming 1.2 is currently in Beta and well on it's way. We will announce the release here once it is ready and the final feature set is confirmed.
      • Mon at 1:51 PM
    • Zack Ruez
      Zack Ruez That is a very ambiguous and open answer you gave there Mike. Ha Ha. You sound like a politician! :) Just kidding. Thanks for the Reply
      • Tue at 1:00 PM
    • Zack Ruez
      PastaMan Summer's not technically over yet....still have another week! :)
      • Tue at 1:51 PM
      • Plethora X5 1.2 Firmware Update
        Zack Ruez Ha ha. Depending where you are in the world!
        • Tue at 2:26 PM
    • Zack Ruez
      Tc Mike i think it is save to say, it will be technically autumn. :-) P.s. if you cannot wait and and want to try the latest 1.2 beta firmware, let me know and i hook you up...
      • Wed at 12:59 AM
  • 2020-09-13

    Hi everyone,

    My plethora X5 ( 2 weeks old ) is starting get a lot of friction on footswitch No5.
    The edge of the footswitch shaft gets friction from the footswitch hole's wall.
    It would not be problem but sometimes the effect does not turn on.
    I have to watch it.

    What is the solution for this? Should we use a drop of machine oil?
    Or will it go to the motherboard inside?

    I already do not trust FSW No5 since sımetimes it does not turn on the effect.
    I rarely use mash since I have not discovered its capibilities yet.
    I wa planning on it thoug?

    Any solutions?

    0 31
    • Yavuz AKYAZICI
      Nigel Turner Hi, if your foot switch is only two weeks old and developing an issue, then I would take it back to the shop that you purchased it from and ask them to replace it. Within the first 30 days of purchase you can ask for a DOA. If you use oil to try and repair the fault, then warranty will be voided because you have tried to repair the unit yourself.
      • Sep 13
      • Plethora X5 footswitch No5 starting to get friction
        Yavuz AKYAZICI OK. I will do as you say. Thanks..
        • Mon at 2:29 AM
    • Yavuz AKYAZICI
      Yavuz AKYAZICI I have one last question. Now that I have decided to exchange the unit with a new one, Can I save my boards ( I made 2 into my iPad or computer? I could not see any saving option into iPad. How can I do it If I can..
      • Mon at 6:58 AM
      • Plethora X5 footswitch No5 starting to get friction
        Tc Mike hi Yavuz, the 1.2 firmware will have a backup function for all of your boards and toneprints stored in your Plethora. get in touch with Nigel and he'll can get you access to the beta and then you'll be able to re-upload the exported "restore point" file to your exchanged unit after it has been updated the 1.2 firmware.
        • 1
        • ·
        • Mon at 1:55 PM
      • Plethora X5 footswitch No5 starting to get friction
        Nigel Turner Hi Yavuz, I will get your e-mail address from our admin person and open a case to send you the firmware.
        • Mon at 2:14 PM
      • Plethora X5 footswitch No5 starting to get friction
        Yavuz AKYAZICI OK. Looking forward to it. Thanks..
        • Tue at 6:29 AM
    • Yavuz AKYAZICI
      Yavuz AKYAZICI I have exchanged my unit for a new one. Inspected the new unit carefully for sticky footswitches. Everything seems perfect. However I am a bit scared to use the triple tap tuner function since the failed footswitch was the 5th one.

      I wish the tuner could be activated with press and hold of the 5th button. This would make the 5th fsw unusable for mash or tap tempo but I usually put reverb on the 5th slot and It would perfectly fine with me. Consider this a new feature request. Thanks to everyone :)
      • Wed at 6:06 AM
      • Plethora X5 footswitch No5 starting to get friction
        Tc Mike you can activate the tuner also by pressing and holding the TONPRINT push-emcoder and deactivate the triple click gesture for both Tuner and board up/down function.
        • 1
        • ·
        • Wed at 6:27 AM
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