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261,331 members
140,035 posts
  • New
    dheidt
    Newcomer - Level 1
    2021-12-07

    My guitar will play direct to my amp but will not play through the harmonizer

    0 0
  • New
    kmanson
    Newcomer - Level 1
    2021-12-07

    Todate I have not heard back as to any status of this inquiry. See below as I have generated a ticket with support. Any response back would be greatly appreciated.

    K

     

    Ticket Number:  CAS-507708-G1B7B5

    foot sw doesn't work

    led lights do not turn on and the amp does not respond to any of the actions of the foot switches. Also loaded Voicesupport2 on my pc and it shows the preset tab greyed out as if the foot sw is not there. all other functions on the amp work but not the foot sw. 

    read more...
    0 6
  • New
    mrvs
    Newcomer - Level 1
    2021-12-07

    Can't save preset as favorite in VoiceLive3/X.
    When I press the Control Knob down while on the home screen
    а small "FAV" tag NOT shown. Insted a small LOCK symbol shown.
    Pressing again and LOCK symbol is gone.
    I do everything according to manual.
    Why I can't save a preset as FAV?

    read more...
    0 3
  • New
    ricaa
    Newcomer - Level 1
    2021-12-07

    I'm currently using a Focusrite 2i2 for recording and curious if the amp can replace it.

    I have a few questions using the V60 as an Audio Interface:

    1) Are the Guitar and Mic on 2 channels from the Amp to the DAW when connected to my Macbook Pro via USB? 

    2) I use Garageband, will it recognize the AMP and separate both channels as channel 1 and 2? 

    3) Can I monitor what I'm recording and/or include what has already been recorded through headphones plugged into the amp?

    4) How do I control the Gain for each channel (Mic / Guitar)?

     

    One unrelated question, is phantom power 48v or 24v?

    Thanks for the help, Ric

     

     

    read more...
    0 9
  • New
    disrezoloution
    Contributor - Level 1
    2021-12-07

    Does anyone have or now how to recreate the Motown vocal sound for Voicelive Touch 2 or Voicelive2?

    Help!

    0 14
  • New
    pancho0924
    Newcomer - Level 1
    2021-12-06

    Can anybody provide me with a link to buy an original 9 volts power supply for my Voicelive 3? Most of the OME power supplies are 12 vols, my original is 9 volts. 

    0 5
  • New
    TangerineTomorrow1970
    Newcomer - Level 1
    2021-12-05

    It says in the manual that I can use a recorded track on the DAW to trigger harmonies from the device.  No success so far.  Any ideas out there?  I have followed the one tiny paragraph in the manual as to how to do this.  Thanks. 

    0 10
    • TangerineTomorrow1970
      NicJonesMT Hi there.
      Can you please click support at the top of the page and submit a technical support ticket.
      Ensure that you provide a detailed description of exactly how you have the Play acoustic setup and which DAW you are using. We need as much information as possible and can then advise you further.
      • Mon at 7:17 AM
  • New
    woutervs
    Newcomer - Level 1
    2021-12-04

    Hi

    So I've been very happy getting the GoXLR Mini except for one little annoyance.

    Everytime I let my pc go to sleep, then the next morning when I wake it up the GoXLR app seems to not pick up the wake up.

    When you then open the app and click anything the app crashes and closes.

    Any ideas on how to fix this annoyance?

     

    read more...
    0 3
    • woutervs
      NicJonesMT Hi Woutervs. Sorry for the delay in messaging.
      If you havent already I would recommend clicking Support at the top of the page and submitting a tech support ticket.

      Go into your Device manager and ensure that no "SLEEP" or "POWER SAVE" Settings are engaged for the USB port that the Go XLR is connected to.

      Please can you also confirm the app, firmware and driver version you are using?
      • Mon at 6:21 AM
  • New
    Etuldan
    Newcomer - Level 1
    2021-12-04

    Due to DMCA on streams with music, a nice feature on OBS is to be able to send music only only for the live track, and not for the VOD one.

    To achieve this, the current usage on GoXLR routine table to disable "Music" for the "Broadcast Stream Mix", and add the "Music" input on OBS.

    But, the music input in OBS will be 'listened' before any GoXLR processing, particularly the volume and mute button.

    A nice feature would be to have a new output, let call it "Broadcast Stream Mix - Live Only" on GoXLR, so user could route music to this one. And listen to this new output on OBS.

    read more...
    0 5
    • Etuldan
      NicJonesMT Hi Etuldan.
      I will pass this information over to the Dev team and see if this can be looked into.
      • Mon at 6:03 AM
  • New
    EricClise
    Contributor - Level 1
    2021-12-03

    I use Play Acoustic extensively and a huge fan. I have one issue I can't seem to fix, namely I get a popping or crackling sound when I whistle. It is not air noise, I've tested that and I get it when listening to the headphone out on the Play Acoustic itself so it is not somewhere else in the signal chain. It almost sounds like some kind of signal clipping but it happens at all gain settings. This is an amazing unit and perhaps this is simply a type of sound it cannot process. Any suggestions are appreciated. I have tried everything I can think of. BTW, it doesn't seem to be an effect generated problem as it is present in a dry signal.

     

    -ec

    read more...
    0 2
    • EricClise
      kiskadar69 There were such problems with the original Mic Mechanic and Harmony Singer 2, and TC-Helicon tried to solve the problem with a new firmware version. Is your Play Acoustic running the latest firmware version? If so, there's only one workaround I can think of: set up a second microphone for whistling that's not connected to the Play Acoustic.
      • Dec 5
    • EricClise
      kiskadar69 Workaround number two: if you only want to use one microphone, plug your microphone into a microphone selector switch. The first output of the microphone selector switch should be connected to Play Acoustic, the second output of the microphone selector switch should be connected elsewhere.
      • Dec 5
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