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305,220 members
189,493 posts
  • New
    Ltrefzger
    Newcomer - Level 1
    2022-11-06

    Can anyone walk me through what the micromod function is in this unit?

     

    I'm new to this stuff. Yes, I've watched the youtube videos and read the manual.

    0 4
  • New
    jeromewuzz
    Newcomer - Level 1
    2022-11-05

    Hello

    I use a voicelive3 extreme with a switch-6 footswitch. In the VL3X, in the Setup/footswitch menu, I have assigned fonctions to the switch-6 and the mode (latched/momentary), which means that the mode with the footswitch buttons are configured for all the preset, which is not always convenient.

    For example, on my VL3X, I have some presets with Harmony set in latched mode and some preset with Harmony set in momentary mode. But if I setup a switch of my switch-6 to harmony/latched, it behaves in latched mode even if the selected preset has harmony in momentary mode. I could assign a harmony/momentary on another switch of the footswitch, but it's not that convenient in concert, so a 3rd mode for the footswitch would be quite convenient.

    Can you please consider my request in a future firmware update?

    Thank you very much

    Regards

    Jerome

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    0 8
  • New
    Ltrefzger
    Newcomer - Level 1
    2022-11-06

    If the hardtune is OFF, with the pitch correction still do it's thing?

     

     

    0 3
  • New
    jeromewuzz
    Newcomer - Level 1
    2022-11-02

    Hello

    A question about voicelive3 extreme: when i perform a backup using voicesupport 2, where is the backup stored? In the cloud? On the voicelive3 extreme? If i perform a factory reset of the voicelive3, are the backups removed?

    Thank you very much

    Regards

    Jerome

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    0 17
    • jeromewuzz
      PedroRodrigues Hi jeromewuzz, thank you for your post, when you perform a backup using VoiceSupport 2, the backup will be stored locally on the VOICESUPPORT 2 but you also have presets packs that are stored on the VOICESUPPORT 2 cloud. When you perform a factory reset on your VOICELIVE 3 EXTREME you must stored your presets on VOICESUPPORT 2 otherwise you will loose them when performing the factory reset. I hope this helps. Thank you
      • Nov 3
    • jeromewuzz
      jeromewuzz I don't know if my reply was sent (got some problem with my mobile), so just in case, thanks a lot Pedro for the explanation. Have a nice day.
      • Nov 5
  • New
    TC Helicon
    Triber Moderator
    2022-09-20
    Thank you for informing us of the recent error message that has been appearing when opening Voicesupport 2.
     
    We are happy to announce there is now a fix that can be downloaded via the link below.
     
    https://www.tc-helicon.com/downloads.html
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    2 16
    • TC Helicon
      Stoufff YYEEESSS ! merci ça fonctionne enfin !!!!!
      • Sep 22
    • TC Helicon
      tkoelling I have downloaded the latest version of VoiceSupport 2 for Mac from the link above and still get the No Internet Connection message. Are there any further updates to resolve this issue? I just received my Voicelive 3 Extreme after a 5 month wait from Sweetwater and am extremely disappointed I cannot access all features due to this issue.
      • Sep 23
    • TC Helicon
      lennymansell I get the INternet connection problem. Also, software does not appear compatable with M1... or at least...MacOS M1 said it was dangerous and offered an option to move it to the trash or cancel and thereby exit. Downloaded software for Mac and PC on 9/25/22. PRoblem still happens on Windows and an older MAc. Mac M12 no workie.
      • Sep 25
    • TC Helicon
      PedroRodrigues Hi tkoelling and lennymansell I would suggest to following the link below and submit an assistance request directly with our Tech Support Team so we can help with more tools. https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=TCHelicon Thank you
      • Nov 5
  • New
    ignasipoveda
    Newcomer - Level 1
    2022-09-27

    Hello,

    I'm from Spain and I'm user of a voiceplay touch 2 sice 4 years, always very happy with all his options. Since the last week, when I plug in the machine, it doesn't turn on. It has always done it automatically and now it doesn't react. What can I do?

    Thanks a lot!

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    0 5
  • New
    OzarkTrail
    Newcomer - Level 1
    2022-10-17

    Can you plug an amplifier and use with this product ?

    1 19
    • OzarkTrail
      Giovany787 I have a driver issue with my goxlr mini no mater how many time i isnstalled the software always come with a drivers error and wont work can someone help me pls
      • Oct 21
      • TC Helicon Acoustic Play
        PedroRodrigues Hi Giovany787, when you require assistance please avoid replying to someone else's post and create your own post describing your issue. When it comes to your assisted request please send me via PM a picture of the driver error you are facing I will gladly send you the guidance to overcome it. Thank you
        • Nov 5
    • OzarkTrail
      PedroRodrigues Hi OzarkTrail, thank you for your post, please bare in mind that this unit the was designed to be connected to a MIXING DESK. For more information on the set up options for your TC Helicon Acoustic Play please follow the link below to access the manual for this unit. https://www.tc-helicon.com/tchelicon/product?modelCode=P0DEF Thank you
      • Nov 5
  • New
    Robb80
    Newcomer - Level 1
    2022-11-01

    Is there a way to connect these vocal processors using usb midi or bluetooth to 5 pin midi in these vocal processors? Most new digital pianos doesnt has an old 5 pin MIDI.

    0 11
    • Robb80
      PedroRodrigues Hi Robb80, thank you for your post, I would suggest following the link below to access the TC HELICON MAIN PAGE to allow you to check the product page for each unit you have stated above where you will find all the set up information you require. https://www.tc-helicon.com/ I hope this helps. Thank you
      • Nov 2
    • Robb80
      kiskadar69 These come to mind:

      1st solution: If your keyboard doesn't have DIN MIDI Out and you don't want to use a computer, you'll probably need a USB MIDI Host (MIDI USB Host).

      2nd solution: If your keyboard doesn't have DIN MIDI Out and you are using a computer, you will need to connect both the keyboard and harmony processor to the computer using their respective USB cables and run a program that will forward all MIDI data from a selected MIDI port to another selected MIDI port. For example:
      https://www.bome.com/products/sendsx

      3rd solution: if you can free up one hand while playing the keyboard, get a cheap 2-octave MIDI keyboard with a DIN MIDI Out and connect it to the voice processor DIN MIDI In using a MIDI cable.
      • Nov 2
  • New
    Reeaum
    Newcomer - Level 1
    2022-11-01

    I have a cracked LCD screen on my Voicelive touch 2. I've contacted all 7 service centers that are listed on this site but none have the replacement LCD screen for this unit. Does anyone know of a supplier or service center where I can get the screen fixed? Any help would be very much appreciated. THANK YOU!

    My ticket number is: CAS-631089-N5Z0N6 

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    0 10
    • Reeaum
      Reeaum If I could just get the replacement LCD part, it shouldn’t be too hard to find a repair shop to install it.
      • Nov 1
    • Reeaum
      Dale_M I will escalate the ticket to the relevant team.
      • Nov 2
    • Reeaum
      Reeaum THANK YOU Dale_M!!!
      • Nov 2
  • New
    wouterroos
    Newcomer - Level 1
    2022-10-31

    Hi,

    I recently purchased a VoiceLive 3 Extreme and I'm really loving it! I use the VL3X for both my main vocals and the click/backing track for my band. Uploading a click/backing track to the device was easy and works quite well, no complaints there, but I'd really like a better way to record effect/step changes for these tracks than manually pressing buttons at exactly the right time. It would be great if you guys facilitated one of the following features:

    - Start/stop backing track recorder via MIDI: This allows people to sync up the VL3X with their DAW, insert the VL3X's MIDI commands into their timeline, and just record the sequence by playing back the song on their DAW.

    - Share the specification or even tools so people can create/modify .vl3pkg files directly on their PC.

    - Any other way to allow for detailed programming of VL3X performances...

     

    Thanks!

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    0 16
    • wouterroos
      WilliamR Hello, Please click on the support link above and create a tech support case. Someone will get in touch with you ASAP.
      • Oct 31
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