Statistics

208,481 members
80,682 posts
  • New
    geoffkirsten
    Newcomer - Level 1
    2021-01-11

    Good Day

    I am looking to buy two IP2000 v2 from Thurman.de and have them delivered in Lisbon Portugal. Will i still retain my warrenty as its out of the country where it was bought?

    And what kind of after sales service is there in Portugal for Turbo Sound in genral?

    last question: If i link the two speakers, do i then get the use of 6 channels, or can I only use the cannels on the primary unit and not the slave unit.

     

     

     

     

    read more...
    0 6
    • geoffkirsten
      PedroRodrigues Hi geoffkirsten yes you would, Thomann will honor the warranty status of the IP2000 for any of the EU countries
      • Jan 12
  • New
    Nusty
    Newcomer - Level 1
    2021-01-10

    Hallo,

     

    gibt es auch eine normale Anleitung und nicht nur eine QuickStart Anleitung für den Turbosound iQ12?

    Wo finde ich die Software zum verbinden PC mit den Lautsprecher?

     

    Gruß Nusty

    0 4
  • New
    MikeCallahan
    Contributor - Level 1
    2020-12-31

    Hello,

    Is there a way to use the line level input in the IP 1000? Nothing is marked for line level, when using keyboards etc, not using

    a dynamic microphone. so will have some mic lines.

     

    Thank You

    Mike

    read more...
    0 4
  • New
    GASCO1
    Newcomer - Level 1
    2020-12-29

    I have a client that has managed to damage the power Switch on his IQ15 we are in search of a replacement.  We are also interested in becoming an authorized service center for Turbosound Products. 

     

    Frank Aurigemma 

    Great American Sounds Co. LLC

    352-410-6976

    read more...
    0 3
    • GASCO1
      KyleJohnson Hi Frank, Kyle here with Music Tribe. Please contact our Spare Parts team directly by clicking on the Support button at the top of the page and selecting Spare Parts.
      • December 29, 2020
  • New
    RunnilLobrio
    Newcomer - Level 1
    2020-12-20

    Good morning Im looking for replacement speaker turbosound TFS-900B? thanks

    0 6
    • RunnilLobrio
      Nigel67 Hi Ronnel, please goes to the support tab at the top of the page and submit a spares request. One of my colleagues will then get back to you with pricing and availability. If your speaker is not available when you select a product, please select any product and then add a note in the description which type of speaker it is and what you require and we will pick this up. Many thanks
      • December 20, 2020
  • New
    Apercival1990
    Newcomer - Level 1
    2020-12-15

    I'm looking to purchase the Turbosound ip1000 V2. I need reverb for my vocals. Can someone please help as I am unsure of what I need? 

    0 4
  • New
    BauderAudio
    Newcomer - Level 1
    2020-12-14

    Hello,  Bauder Audio Systems has been a Turbosound user for over 25 years.  We are a dealer and reseller.  I am looking for a current dealer parts price sheet.  

    Thank You,

    Brian Naab

    [email protected]

    Production Manager

    Bauder Audio Systems 

    1 - 215-675-9000 ext 114

    read more...
    0 7
    • BauderAudio
      Nigel67 Hi Brian, let me open a ticket for you on this question and I will pass it on to the relevant person in the spares team. I will e-mail you once I have opened the ticket.
      • December 14, 2020
  • New
    singaporerock
    Newcomer - Level 1
    2020-12-11

    Hello,

    i submitted a request for spare parts and schematic for ip3000 oct17th and still havent heard a peep

    could you please provide part numbers and quote for

     

    2 low frequency drivers

    2 midrange drivers

    power amplifier board

    the clip/wiring harness that goes on the top of the subwoofer that connects into the tower of speakers

     

     

    Case Number CAS-148542-Y5B8L6 .

    read more...
    0 9
    • singaporerock
      ChrisEdwards1 Hi Robert, I am sorry to hear you have not yet had a response to your inquiry. Our spears team is currently experiencing a higher than average case load at the moment, however, I will make them aware of the situation and they will endeavor to reach out as soon as possible.
      • December 13, 2020
  • New
    jacktuck
    Newcomer - Level 1
    2020-11-04

    I started trying to purchase parts on 7/31 under CAS-125741-X2B4S8 and CAS-125739-F7X8T6 requesting part #, pricing, and procedure to get parts. Only got part #, cases say problem solved(wrong). I have opened a new case CAS-156427-N0H4Y3 restating the part #s I was given again requesting pricing and procedure to get these parts. It seems the whole operation there is out of control and there are no phone #s anywhere. If this is "We've got you covered" it's very sad indeed. My Music Tribe customer # is 79000004. Thank you for your response!

    read more...
    0 10
    • jacktuck
      KyleJohnson Hi Robert, Kyle here with Music Tribe. Sorry to hear you've had so much trouble getting parts. I will follow up on your case numbers ASAP and make sure someone gets back to you.
      • November 4, 2020
    • jacktuck
      jacktuck Thank you very much, Kyle!
      • November 4, 2020
    • jacktuck
      jacktuck Well, It's Nov 30 and still no one will get me the information I need to get these parts. The last case says problem solved on Nov 11, WRONG!! The lack of response from you people is mind blowing, If you worked for me you wouldn't have jobs. How frickin hard is it to look up part #s, quote prices, and tell me how to get them. If any of you folks have any integrity pick up the phone and call me instead of cowering behind this Damn miserable excuse for a support forum. 1(804) 229-3401. If I was trying to make a living with your products I would have starved by now. 4 months this has been going on and still no resolution. If it sounds like I'm upset it's because I am. Hey Kyle! Thought you were going to handle this?
      • November 30, 2020
  • Dylanb13
    Newcomer - Level 1
    2020-10-17

    My IP3000 loses the top with working lows, along with the fact that the speaker came with the tweeter horn broken. I have not received any correspondence to attempt to figure out the issue or be able to fix the problem. Looks like I may have to suck up the cost and go buy a Maui. I wanted to give turbosound a chance, but it seems the customer service here is garbage other than someone to answer these messages and act like the company really gives a crap when they don't....

    read more...
    0 14
    • Dylanb13
      ChrisEdwards1 Hi Dylan, do you currently have an open case with us? If so could you please share your case number and I would be more than happy to investigate the current status of your case.
      • October 18, 2020
    • Dylanb13
      DJ898228 I have the same issue! ! ! Did you get it repaired? Is there a fix?
      • November 30, 2020
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