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227,919 members
102,715 posts
  • New
    KirkThompson
    Newcomer - Level 1
    2021-05-05

    I got the cable out with the help of youtube, but now would like to know how to go about fixing it.  Do i open it up and replace the spring part, the whole chassis plug, or the whole row of xlr-in on a board.  I can solder cable but i don't mess with circuit boards.  I just need some help to determine what direction i need to go to remedy the situation.  The quick fix is stick a little short xlr that doesn't need to come out and attatch to that

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    0 15
    • KirkThompson
      Paul_Vannatto Hi Kirk, when I got my second X32 Rack (Apr 2015), I used it for the first time as an S16. At the end of the event, I ended up with 2 stuck XLR cables. Fortunately Robert Lofgren had made a video to show how to de-latch these XLR jacks and I went about de-latching all of the XLR jacks of that X32 Rack. Oddly enough, my first X32 Rack (purchased Oct 2014) still has its latches and haven't yet have any problem. If you want, I can ask Robert if he still has that video available.
      • Wed at 5:31 PM
    • KirkThompson
      KirkThompson

      I got the cable out. I’m trying to figure out how to fix it or just put a little short xlr cable in it permanently?
      • Wed at 5:51 PM
    • KirkThompson
      Paul_Vannatto As I mentioned, my fix was to remove (de-latch) the latches altogether.
      • Wed at 7:04 PM
    • KirkThompson
      Paul_Vannatto Here is the video link in case you decide to do it with your X32
      https://www.youtube.com/watch?v=os-tpWad7Uc
      • Thu at 6:15 AM
    • KirkThompson
      KevinMaxwell Here is my cut and paste reply to this problem.
      The problems with XLR connectors getting stuck in the XLR jacks in the console is not unique to Behringer. I have seen it happen on some rather high end consoles. If the male connector is bent and it is plugged into a jack it is likely to get stuck. If you try to force it, it will usually get stuck worse. You must make sure that the connector isn’t bent. When one normally unplugs the XLR it is advisable that you are sure to have the release tab fully pushed in before trying to pull the plug out. If it seems to get stuck push the plug all the way in and then push the release tab and gently try pulling the plug out. If it’s a Neutrik connector you can unscrew the cable from the shell and deal with it later.
      • Thu at 8:28 AM
  • New
    uncleuccgm1
    Newcomer - Level 1
    2021-05-06

    I powered my mr18, it worked for about 10 minutes and suddenly, audio went down,.no network activity (ethernet activity light off), client/access point mode not working BUT POWER LIGHT IS ON..I pushed the reset button, nothing worked accept the power light.

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    0 4
    • uncleuccgm1
      JoeRivers96 Hi, sounds like there could be an issue with your mixer here. Would you mind submitting a service request through the SUPPORT button at the top of this page please?
      • Thu at 7:21 AM
  • New
    WelshTech
    Newcomer - Level 1
    2021-05-06

    Good Afternoon,

    I'm having some real issues with a DN9848.

    Initially outputs 1-4 were not working, and after a factory reset all outputs refuse to work.

    The initial problem was supposed to be due to an A-D converter failing, but now it could be anynumber of things.

    Would anyone have some suggestions where to start looking for the fault on this unit, or if anyone has aopy of the schematics / circuit diagrams for the DN9848 then they would be really usefull right now.

     

    Thanks in advance.

    Alan

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    0 5
    • WelshTech
      Dale_M I am afraid we cannot share schematics with end users. If you wish to organise a non warranty repair please use the support tab above and select service.
      • Thu at 6:25 AM
      • Klark Teknik DN9848 problems
        WelshTech Hi Dale, thanks for your reply. I am an electronics repair engineer working out of South Wales in the UK. This unit is possibly beyond economic repair. It is displaying an intermittent fault of uncertain origin. All I was hoping for is some insight from your engineers as to the possible causes of this unusual fault, or information
        about the internal status LED flash codes. Schematics would be helpful in tracking the fault through the circuit, but I understand that many companies do not share this information anymore. Any aid would be appreciated.
        • Thu at 6:49 AM
      • Klark Teknik DN9848 problems
        Dale_M If you submit a support ticket from the link above and choose Technical, add FOA of DALE in the subject line and we will try and assist you.
        • 18 hours ago
  • New
    Mike7300
    Newcomer - Level 1
    2021-05-06

    I set my Analog Outputs to Mix Buses and then picked Pre Fader. My IEMs are connected to these outputs.  My understanding is that if I mute a channel that's going through the main speakers I should be able to still here that channel in my IEM as long as the send is not muted.  Is that correct? Cause if so I am muting a channel for the mains and it's muting on my IEMs too.  I did not select Pre+M.

     

     

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    0 10
    • Mike7300
      Mike7300 See below
      • Wed at 7:22 PM
    • Mike7300
      RexBeckett Hi Mike, that is the way M32/X32 works. The channel mute affects bus sends as well as the send to the Main mix. One solution, for a small number of channels, is to assign them to a DCA and mute that. The DCA mute would not affect bus sends.
      • Thu at 2:10 AM
    • Mike7300
      KlausMock The settings made on the page shown on that image is related to the output of the mixbus master not the tappoint of the input channels, which should be sent to the mixbus master. If you set the tappoint here to Pre it means that you cannot control the output level of the mixbus via the fader of the mixbus master channel. You have to setup the tappoint of the input channels either individually on the input channel sends page or on the config page of the mixbus master channel. There are less options available for the tappoints and none of them has to do something with the input channel mutes. The only remedy at the moment is the usage of DCAs.
      • Thu at 4:09 AM
    • Mike7300
      GaryHiggins The ch mute happens normally just before the fader, so only post fader taps will include it. If you want the ch mute status to be retained yet use an earlier tap position that would not normally have it (with regard to out 1-16, ultranet out 1-16 and aux out) use the associated +M position, like "pre eq+M" Not sure if that ever worked properly, however it is my understanding of what it was supposed to do. I would love to have the true explanation of +M if mine is not correct...and I can stop spreading rumors :-)
      • Thu at 5:26 AM
    • Mike7300
      Mike7300 Got it, in general the routing settings I have though are correct for in ears right? This setting should allow me to change faders on the mains without it effecting my in ears.
      • Thu at 5:40 AM
  • New
    pilgrims1
    Newcomer - Level 1
    2021-04-27

    I always love WING and thanks for BEHRINGER.

    and thanks for "+1" function in ROUTE page.

    if possible,

    If users can using BUTTON( attached picture ) for "Auto Next" push button.

    That will be great easy and usefull function for WING users.

    And this will be realized,

    User easly only push one button several times to route sequencely sevral channels.

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    0 19
  • New
    davidrmeek1010
    Newcomer - Level 1
    2021-05-06

    Whats happening with the RD-9? Where is it?

    The official release date announcement was made months ago. They said "It's Finally Here"

    Release date March/April 2021

    it's May 6th today!

    Ive held £300 for 3 months waiting for an RD-9. Should I give up? Should I buy a quality used Roland TR8?

    No updates. No notifications. No customer respect.

    Come on Behringer/Music Tribe stop F'king with our heads. Be transparent. Honesty works & earns.

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    0 6
  • New
    calumduncan
    Newcomer - Level 1
    2021-05-05

    Hi there,

    I've been using a Ditto X4 extensively live and in the studio for 4 or 5 years now, but unfortunately over the last couple of years I've been struggling with digital noise being added to loops that can't be removed. I tried updating the firmware last year, as well as doing a factory reset, but unfortunately it didn't fix the problem.

    It's now got to the point where I need to replace the unit as the noise really interferes with my practise. Ultimately, I would love to buy another X4 as I love the functionality of the pedal and I find it a really creative tool. However, having encountered such a wealth of similar issues with other users online, it's hard not to be nervous about getting another one.

    I was wondering if these problems are something that you guys have managed to fix in recent times with firmware updates or if these bugs are still a common occurence? 

    As I say, I love this pedal and would really like to continue using it.

    Many thanks,

    Calum

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    0 2
  • New
    moonbagg
    Newcomer - Level 1
    2021-05-05

    Good Day, I recently acquired a DDA AMR24 console. I am having trouble trying to find a manual and/or schematics. The DDAconsoles site seems to be defunct. I did some research on the company which has lead me here since Klark Teknik bought out DDA many ages ago. Specifically what I am trying to figure out is how to wire the PSU's to the block? Any help/advice or a general direction of where to ask would be greatly appreciated.

    Thanks,
    Stas'




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    0 6
    • moonbagg
      Nigel67 Hi moonbag. That is unfortunate, I hadn't realised that the website was no longer working. It looks as though the power supply cables are not the original ones. They are very different to what they should look like. I would suggest joining the 'DDA Mixing Console Owners' facebook site. I know that they downloaded all the manuals, so you should be able to get them from there. Hopefully there will be a diagram in one which shows you how to wire up the connectors. I think that you may need to get a multimeter out to see what voltage you are getting on each wire though before connecting up to the mixer. Great to see a AMR24 still in operation though.
      • Wed at 10:40 PM
  • New
    Stuker
    Newcomer - Level 1
    2021-05-05

    Any news about Bcr32?

    0 2
    • Stuker
      DavidKnighton Hello Stuker,
      No official updates yet on the BCR32. We announced the product in Jan. 2021, and that was merely 4 months ago. It will take a bit longer than a few months to bring the product to market, as it needs to go through several phases of development, manufacturing, and testing before the first units start shipping.
      • Wed at 3:54 PM
  • New
    cableman
    Contributor - Level 2
    2021-03-04

    I'm trying to purchase a new Play Acoustic.  Seems like none are in stock anywhere in the US.  Does anyone know when Helicon will be shipping More to their dealers?

    Thanks

    Carl

    0 35
    • cableman
      DavidKnighton Hello cableman,
      Sweetwater is the sole distributor now for RETA products. We can't provide logistical answers for product availability, but Sweetwater should be able to.
      • Mar 4
    • cableman
      Smith1961 I live in central Pennsylvania, and have been trying to get the same answer. Customer inquiries don't seem to be a priority. I am thinking about looking into a different brand to process my acoustic and vocals. Good luck.
      • Mar 7
    • cableman
      Smith1961 Thomann in Germany has them. But if you live in the US, you'll have to order a power supply from music tribe parts.
      • Wed at 3:45 PM
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