• New
    ErixElectronix
    Newcomer - Level 1
    2021-08-28

    I'm working on a pair of Tannoy Precision 8 Passive. I've attached 2 photos to confirm the correct drivers for replacement / repair. 

    Thanks!

    Eric Rabb

    read more...
    0 15
  • New
    Rcyncynates
    Newcomer - Level 1
    2021-08-20

    How to stop Popping noises on Tannoy Reveal 402

     

    0 22
    • Rcyncynates
      ChrisEdwards1 Hi Rcyncynates, could you please expand further on the noise you are hearing? One of the main causes of pops in speakers is incorrect power on/off procedure, It is a safe practice and industry protocol to ensure that your speakers or Power amp are the last devices that you switch on, and are the first thing that you switch off. By following this you will stop any pop noises.
      If the popping you are hearing is not caused by this could you please submit a technical support ticket? This can be done by going to support at the top of this page and scrolling to the relevant tab.
      • Aug 20
  • New
    ErixElectronix
    Newcomer - Level 1
    2021-08-17

    It says per the above case number that my case was resolved, I believe I never got an answer, could someone look into this and shed more light for this submission? I also recently submitted another ticket for the spare parts team. Please remember I'm in the USA, it's all about System 8's the passive ones. I just need a few replacement parts and I can be on my way. The hi frequency Twitter and bass driver w/it's attached coaxial driver. A parts list and associated prices for Tannoy Studio monitors would be helpful also, as I'm the GO TO guy in these parts. 

    Thanks You! 

    1-307-200-1582 USA phone  number

    ask for Eric

    read more...
    0 24
  • New
    omack
    Newcomer - Level 1
    2021-08-02

    Greetings,

    My Tannoy Reveal 66d active monitor recently stopped working. I was hoping to bring it in for repair at a shop that is certified (or at least recommended) to repair Tannoy active speakers. I'm in Berlin, Germany and am hoping somebody can point me in the right direction. Any tips?

    Regards,

    Owen

    read more...
    0 58
    • omack
      Nigel67 Hi omack. Please contact PMS in Germany and they will be able to help you further.

      PMS ELECTRONICS GMBH

      Große Heide 27

      Minden

      Germany 32425

      (+49) 0571 - 646000

      [email protected]
      • Aug 2
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        omack Thanks for the very quick reply Nigel. I had hoped to avoid the difficulty and cost of shipping the unit (I bought it second-hand so don't have the original packaging). Surely there must be something in Berlin?
        • Aug 2
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        Nigel67 We have two authorised service centres in Germany. The second is Triplex. We do not recommend any others although I am sure if you make a search on the internet you may find someone, however they would not be authorised by us.

        TRIPLEX
        Otto-Hahn-Str3
        Gau-Algesheim
        Germany
        (+)49 6725 3082780
        [email protected]
        • Aug 2
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        omack Got it. Thanks again for the help.
        • 1
        • ·
        • Aug 2
  • New
    Analog1
    Newcomer - Level 1
    2021-07-23

    Hello Tribe,

    I am searching for two replacement emblems for my Tannoy Reveal 5A monitors. The Tannoy emblems fell off the kill switches they are glued to on the front of the monitors. I would love some help finding replacement emblems for my monitors. Anyone know where I can get these emblems? Cheers, Analog

    read more...
    0 36
    • Analog1
      Dale_M Hi there please go to the support tab and selct Spare parts and submit a ticket so the Spares team cab advise you.
      • Jul 23
    • Analog1
      Analog1 Thank you for your help!
      • Jul 24
  • New
    Planetsize
    Newcomer - Level 1
    2021-06-30

    Hi, I need to replace the capacitors in the Tannoy FSM crossover. Looking for a copy of the schematic to figure out values and sizes. 
    Thanks 

    Eric

    0 51
    • Planetsize
      DavidKnighton Hello Planetsize,
      Regrettably, we are not permitted to hand schematics to the general public. Only authorized service locations are allowed access to documentation. If you would like to find a nearby service location, please submit a support request by clicking the SUPPORT tab at the top of the page.
      • Jun 30
  • New
    hitmeister
    Newcomer - Level 1
    2021-06-18

    I have an old pair of Tannoy PBM 6.5 II studio monitors. I need to know the recommended distance from the wall to place these monitors. I don't have a user manual, and I can't find one online. I'd appreciate any help.

    0 58
    • hitmeister
      ChrisEdwards1 Hi hitmeister, Wherever possible you should place each speaker at least 0.5M from the back wall and 1M from the nearest sidewall. The distance between each speaker should be between 2 – 4 meters depending on the listening distance and room size, the distance between the listening position and loudspeaker should be slightly greater than the distance between the speakers.
      • Jun 19
    • hitmeister
      hitmeister

      Thank you, Chris.

      • Jun 21
  • New
    soundconvincer
    Newcomer - Level 1
    2021-05-27

    Hi,

    I need the contact information of a good service/repair company in the GTA (Greater Toronto Area). I have a pair of Tannoy Precision 6D speakers that are in need of repair and servicing. 

    0 33
    • soundconvincer
      Dale_M Hi there can I ask that you go to the support tab and raise a Service request , the SERV team can then advise you of options for getting this looked at for you.
      • May 28
  • New
    Teamfabix
    Newcomer - Level 1
    2020-12-18

    Hello, 

    I recently got a system IDP 10" and it works amazingly. 
    I am looking for the software ro my Mac to control the internal parameters. 
    Where I can find a copy and license? 
    best, 

    0 79
    • Teamfabix
      ChrisEdwards1 Hi Fabix, I have included a copy of the requested information in the below link. I hope this helps.

      https://we.tl/t-IGtRPd0EYz
      • December 22, 2020
      • Tannoy IDP 10 system - software and calibration
        Teamfabix Chris, Thank you very much for the files. I have to spend minute to remove the dust from one old PC with win XP )))
        I am going to get the Tannoy Vnet USB and RS232 Interface to connect the speakers as well. Thank you very much for your support! have a wonderful day! Merry Xmas to you and family.
        • 1
        • ·
        • December 23, 2020
    • Teamfabix
      Stan369 Hi just find out the oil leak back of speaker ? Is the normal?
      • May 24
  • New
    Jesionblue
    Newcomer - Level 1
    2021-04-22

    Hi there, one of my tannoys 8D studio monitors has blown tweeter and I'm looking for its replacement it has been weeks now, any idea where I can get one? Looking forward to hear from you, thanks

    0 81
    • Jesionblue
      Dale_M Hi there, please go to the Support tab above and create a Spares ticket, the team will get back to you and advise price and availability.
      • May 13
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