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269,934 members
149,701 posts
  • danielmusic123
    Newcomer - Level 1
    2020-09-23

    Hi, 

    I recently bought the XR18 digital mixer and I am trying to record drums with it. All of the dynamic mics that I have on the kit have sound coming through them but the two condenser overheads that I have arent picking up any sound. I believe this is because they don't have phantom power. When I was looking to buy the mixer, the websites said that it does have phantom power so how do I turn Phantom Power on so I can record with condenser mics.

    Thanks for your help,

    Daniel.

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    • danielmusic123
      RexBeckett Hi Daniel, there is a separate phantom power switch for each mic input. When using XAir Edit, the buttons are on the Channel and Input tabs.
      • September 23, 2020
      • X Air XR18 Phantom Power
        danielmusic123 Thank you so much. it now works
        • September 23, 2020
  • JohnKlawikowski
    Newcomer - Level 1
    2020-09-22

    Hello, I'd like to know how to make suggestions for future updates to the WING firmware?  I haven't searched too hard to find out how to this, but I do have a few ideas I'd like to offer up.  I'm aware that this may have been discussed in another forum so please pardon me if I'm re-asking a common question.

     

     

    Thanks for the help!

    John Klawikowski

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    • JohnKlawikowski
      Paul_Vannatto Hi John, the best way to make feature suggestions is to start a new thread (discussion). One of us will add them to the developers wishlist.
      • September 22, 2020
  • MattiaCarrara
    Contributor - Level 2
    2020-09-22

    Hello, 

    I already wrote a post about this issue but I can't find it anymore. Anyway, I still have issues of compatibility with most of the USB drives I'm using. No issues on the X32 but on the Wing most of them are not working with the USB Player.

    Please, this is becoming quite annoying.

    Thanks

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    • MattiaCarrara
      Paul_Vannatto What are the issues? What drivers are you using? What OS are you using? The Wing USB drivers only access the USB signals out the back of the Wing, not the USB player. To access the USB player via USB, you will need to assign 2 (or 4) of the USB player channels to the USB Audio (outputs) in the Routing section.
      • September 22, 2020
    • MattiaCarrara
      MattiaCarrara Here is what I do: connect USB drive, add song (WAVE 2ch,16bit, 44.1kHz) to the list, press play, after a few seconds the LED near the USB connector starts blinking and the playback stops. The same file works on the X32 with the same drive. FW 1.08.
      • September 22, 2020
      • Issues with WING USB player
        Paul_Vannatto What firmware are you using on the Wing? The developers discovered a timing issue with one of the older firmware and was corrected with 1.08.
        • September 22, 2020
      • Issues with WING USB player
        MattiaCarrara I'm using 1.08.
        • September 22, 2020
    • MattiaCarrara
      MattiaCarrara btw I think there was a misunderstanding: I wrote drives but you read drivers.
      • September 22, 2020
      • Issues with WING USB player
        Paul_Vannatto Yes I did misunderstand drives with drivers. That is because many of the issues posted here involve drivers.
        • September 22, 2020
    • MattiaCarrara
      GaryHiggins Don't know if its the problem (or makes a big difference) but the most current firmware is 1.08.1
      • September 22, 2020
      • Issues with WING USB player
        MattiaCarrara Yes... I saw that, let me try
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        • September 22, 2020
      • Issues with WING USB player
        MattiaCarrara Nope, no differences
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        • September 22, 2020
    • MattiaCarrara
      GaryHiggins Maybe you can identify the non working makes and sizes? If someone has any like them with good results (or bad) we can maybe solve this. I know with the x32 and m32 some drives will not work for firmware updates. Changing the usb drive made all the difference more than a few times that I recall.
      • September 22, 2020
      • Issues with WING USB player
        MattiaCarrara It's the recorder that can be set to 2 or 4 channel. Yes, same issue with all fw. I have also other drives with the same issue.
        • September 25, 2020
  • joscarrol
    Newcomer - Level 1
    2020-09-22

    Hi! I just purchased a Behringer X32 Rack as a monitor mixer for our band. We are lots of musicians, so I was hoping we could use all XLR ouputs as well as the Aux Out outputs to have a custom mix for every one of us.

    The documentation says that all 6 Aux Outs on the X32 rack are balanced TRS connections. However, when I plug some headphones (TRS connector) to any of this Aux Outs I would get sound ONLY ON THE LEFT EAR. Does that mean that this Aux Outs are not really balanced? If they really were balanced I would get sound on both ears, like I do when using the XLR Outs. What's going on here?

    Thanks for your help!


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    • joscarrol
      Paul_Vannatto Hi Jose, you are mixing up balanced TRS configuration with stereo TRS configuration. The X32 Aux Out jacks are indeed balanced mono outputs (tip=hot+, ring=hot-, sleeve=shield). Headphones require stereo outputs (tip=left, ring=right, sleeve=shield). You will need to use a headphone amp (eg. Behringer P1) that receives 2 balanced inputs and converts it to stereo headphone output.
      • September 22, 2020
      • X32/M32 Aux Outs. Not balanced?!?!
        RexBeckett The question about the effect of anti-phase signals in headphones has come up before. I setup a system where I could switch the phase of one ear to hear the difference. It was very noticable. You may have got used to the sound but, to me, it is strange and lacks a sense of position.

        Even if the sound is loud enough when driving headphones directly from the XLR outputs, IMO it is not a good thing to do. The XLR outputs are designed to drive loads >= 600 Ohms. If the load is a lower impedance than this, there is a chance that the output drivers could degrade in time due to excessive current and heat. YMMV but I find that the PowerPlay P2 gives a much better sound and the local volume control is very handy.
        • September 22, 2020
  • masterlogic
    Contributor - Level 3
    2020-09-22

    Hola. ¿Alguien sabe cuándo estarán disponibles las tarjetas adat, madi, etc.? ¿Algún video en el que Wing se vea como un control remoto para Logic Pro?
    Gracias chicos.

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  • Well1811
    Newcomer - Level 1
    2020-09-22

    Audio & Video doesn’t match. With the new Wing I purchased to run my church’s live streaming. Any ideals. The old mixer matched up well.

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    • Well1811
      DaveMorrison Are you using an analog connection to your streaming device or are you using the Wing's USB port (or something else)? The Wing's latency is really low. Is the audio ahead or behind the video? What devices are you using besides the Wing?
      • September 21, 2020
    • Well1811
      Well1811 Hi Dave, I’m the pastor of the church, my son runs the media. I know the sound is before the video. I’m not sure about the camera and streaming unit. The old mixer was analog.
      • September 21, 2020
      • Audio & Video doesn’t match. With the new Wing I purchased to run my church’s streaming. Any ideals. The old mixer matched up well.
        DaveMorrison I agree with mjk. If the sound is early, it's an easy fix. The resolution on the delay is very fine so you can dial it in perfectly.
        • September 21, 2020
    • Well1811
      -mjk- You can add delay to the bus feeding the audio to your broadcasting software or hardware.
      • September 21, 2020
    • Well1811
      Well1811 Hey guys, thanks for the updates to my audio/video not syncing. I need more information on fixing this problem.
      • September 21, 2020
      • Audio & Video doesn’t match. With the new Wing I purchased to run my church’s streaming. Any ideals. The old mixer matched up well.
        KevinMaxwell We need more information.

        What else was changed? Just putting a Wing in place of an analog mixer with nothing else in-between would not affect the audio and video sync enough to notice it. The propagation delay in a wing is less the 2ms and that isn’t noticeable in a video system. Unless you have some delay inserted somewhere in the signal chain to the streaming device.

        But the delay in a video system is rather distracting. Have you ever noticed how much of a delay there is if you are watching live in the same room and they are projecting a camera shot of someone up on the stage to the screen.

        What are you seeing and hearing that tells you it is off. The video delay is a lot worse than the delay in a digital mixer like the Wing. Even changing the monitor you are watching on can make a difference to you. Where are you noticing this difference? Is it after it has left for the internet or is it internal in your facility? What else has changed???
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        • September 22, 2020
    • Well1811
      Well1811 Subject: audio/video not syncing.
      We’re using a new wing
      We have a canon vixia camera, we’re using the black magic ultra studio mini recorder connecting through hdmi, thunderbolt goes into the Mac and I noticed that the audio is about 2 seconds ahead of the video in the preview window. We use wirecast to stream and I have 16gb ram. 1080p is too much for it, we can kind get by with 720p at 30 frames per second.
      • September 22, 2020
      • Audio & Video doesn’t match. With the new Wing I purchased to run my church’s streaming. Any ideals. The old mixer matched up well.
        KevinMaxwell What are you using as the output to feed the video? And where are you plugging the audio into the video system? Is all of this video equipment new, not just the Wing? If the audio is before the video you can just add delay to the Wing output to time align it.
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        • September 22, 2020
  • EmanuelMorales
    Newcomer - Level 1
    2020-09-21

    There's any tutorials or help online how to step up Logic Pro X with the Wing my plan and idea is to record the music of my worship team I never done this before the set up from the beginning till the end 

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    • EmanuelMorales
      KyleJohnson The first step is to connect the USB Interface port on your WING to a USB port on your computer. It is recommended to connect directly to a USB port on your computer, not a hub or adapter.

      In the WING SETUP>AUDIO menu make sure the USB Interface setting is set to 48/48, unless you want to only record 2 tracks, in that case set it to 2/2.

      Open the ROUTING menu, OUTPUT tab
      On the left side of the menu, open the USB Interface output page
      Press the Lock button to Unlock the outputs
      One by one, select the USB Output path you want to use, and then on the Right hand side of the menu select the signal you wish to record.
      If you want to record directly off of the preamp of your WING or AES50 connected stagebox, select from the LOCAL or AES50 menus. If you want to record the Post Processing output of a channel, you should use the USER SIGNAL routing instead. 
      After you have setup all of your desired USB Output paths, the routing on the WING is done

      Open Logic and create enough new tracks to accommodate the amount of USB outputs  you set up on your WING. Assign the inputs of those tracks to correspond 1:1 to the available WING USB inputs that show up in your DAW.
      • September 21, 2020
      • Setting up DAW
        EmanuelMorales I guess the next step is to set up the the channels on the Logic Pro
        • September 22, 2020
      • Setting up DAW
        KyleJohnson If you're still having trouble, feel free to contact us via the Support link at the top of the page.
        • September 23, 2020
  • fsilva
    Contributor - Level 1
    2020-09-21

    good afternoon I would like someone to clarify a doubt about how to update behringer wing firmware, my desk has version 1.0.6, I can update directly to version 1.8, or I have to go through other previous versions. thank you. Fernando silva

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  • Paul_Vannatto
    Volunteer Moderator
    2020-09-20

    Since this new forum won't show the most recent post from an older thread, I'm creating a new thread.

    I just released an update (1.01) for the Wing Snipshot Toolbox with bug fixes and enhancements. The OSX package contains both 32 bit and 64 bit apps.

    Bug Fixes

    • PEQ band 4 had two Q lines and gave an error - fixed
    • Channel sources not correctly linked to physical inputs - fixed
    • Stereo links of physical inputs not enabled correctly - fixed
    • AES50 was limited to the first 32 inputs - fixed (to 48)

    Enhancements

    • Card options enhanced to include input and output
    • Limited Local (LCL) and AuxIn to 1-8

    https://sourceforge.net/projects/wing-snipshot-toolbox/

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  • JonnyDyer
    Contributor - Level 2
    2020-09-20

    Hi all - this might be really old hat to some - but I thought I'd give a heads up to anyone a step behind us (so you don't need to learn everything that we've learned).

    We're doing a load of online Zoom gigs.  Here's the things we've found out.

    1. Zoom works best if you set the XR18 to 2chn out - and move the main out to USB1+2 (post fader).  (We then have zoom return into channels 1+2 - fader down in main mix and then route to our monitor).

    2. 48k is better than 44.1.  (efficiency of computer load - video standards - rather than actual audio quality).

    3. If you turn off original sound, reduce echo cancellation, turn off auto gain, make stereo, you'll find that you desk output (based on a normal live setting) is way lower (10db) than everyone else in the Zoom gig.  Don't be afraid to wack the main fader out to +8 or +9.  I love my XR18 but the preamps aren't that amazing - so deciding to increase volume there tends to start making noise. (For reference, we generally run 10-12 channels of condenser mics for a very acoustic gig).

    We are broadcasting from a Mac BUT we are controlling the desk from a separate ancient PC.  This means that we can allow Teamviewer access to the computer that is running the desk (without compromising the broadcast machine) - so we have an engineer 250 miles away monitoring our sound.  He's got used to the slight delay and does a brilliant job.  (I did get a frantic text message last night to tell me that I'd forgotton to put my mic on my lute ... he can't physically do much about that). 

    The only thing I haven't sorted yet - I had hoped to set AUX5+6 to match monitor - route that to the PC and therefore allow the engineer to use the solo button.  Sadly there's a blip in Teamview at the moment that won't allow sound to work over Teamviewer from a PC.  (I understand it might work if I used a Mac for this - but I haven't tried it yet).

    How's it all going for others?  

    Has anyone managed to get the XRair software to connect over WWW? (It might be slightly more efficient than Teamviewer - though it wouldn't help with the solo-monitoring thing).

    Happy remote-life people

    :) 

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    • JonnyDyer
      LarryResch Any insight on how I can get more than 2 channels (USB1-2) into my PC? My Linux computer running Audacity can capture all 16 channels...
      • September 21, 2020
      • XR18 with Zoom online
        JonnyDyer I'm not aware of any reason why your PC shouldn't behave exactly the same as your Linux. The 18 channels in the desk operate in the same way regardless of computer. Are you using Audacity on the PC?
        • September 22, 2020
      • XR18 with Zoom online
        StephenEvans Have you installed the driver?
        • September 30, 2020
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