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  • New
    Newcomer - Level 1

    I am considering moving to the awesome unbelievable B3-X plugin!!.
    Tried to control it via CC MIDI command and I have encountered some difficulties:
    I am using the Behringer MOTOR49 MIDI controller.

    1. Set the MIDI controller to MIDI CH1
    2. Set the Modulation Wheel to CC1 (Leslie Speed).
    3. Tried to set Modulation Wheel Min Max values to "0" & "1".
    4. Tried to set Modulation Wheel Min Max values to "0" & "127".
    5. Tried to set Drum Ped to "0" & "1"

    In all cases, Leslie speed went High speed but couldn't be set back to Low speed
    The latch was not set (in B3-X MIDI setup window).
    Similarly tried to set Drawbars to MIDI Controller's faders also by using Learn Mode - No success.

    I could see in my DAW (FL Studio 20.0) Debug window that commands are being received.

    Any idea what am I doing wrong?

    0 85
    • Eth123
      NicJonesMT Hi Eth123.
      Please submit a technical support ticket and we can then look into this.
      Please ensure that you provide either a short video that shows how your have your system setup, or some screenshots that show this.
      • May 30, 2021
    • Eth123

      Hi NicJonesMT I wonder if you got my reply -and questions. is there something missing? appreciate your support. Thanks

      • June 1, 2021
  • New
    Newcomer - Level 1

    Buongiorno ho bisogno di fare un reset alle impostazioni di fabbrica della tastiera behringer umx61

    Ho seguito le istruzioni del manuale ma sicuramente sbaglio qualcosa.

    Mi può aiutare qualcuno? Grazie 

    0 65
  • New
    Newcomer - Level 1

    If that is the case, how is it possible to control more than one MIDI device?

    If you put more than one MIDI device on the same MIDI channel, and they share controller parameters (which they will), then you cannot control them independently. 

    Can someone please clarify. Surely this cannot be the case.

    0 71
  • New
    Newcomer - Level 1

    Hi, ich suche Ersatzknöpfe (schwarz ) für das USB Midi Keyboard Uma 25 S.

    Gruß Jan

    0 91
    • drummersfriend65
      ChrisEdwards1 Hi drummersfriend65, if you have not yet done so I would recommend submitting a spares ticket. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spares tab and submit a ticket.
      • March 29, 2021
  • New
    Newcomer - Level 1

    Dear all, 

    My setup:

    - Brand new FCB1010 MIDI controller, firmware 2.50.1 E

    - Roland UM-ONE Mk2 MIDI-to-USB interface

    - Windows 10 PC

    - 3rd party software: MIDI-OX, FCB1010 Manager

    I started to manually program MIDI messages (notes) sent by the footswitches in order to control Ableton. The programming went well for footswitches 1 to 4 (test with MIDI-OX: OK, MIDI mapping in Ableton: OK). But when I programmed the footswitch 5, I noticed that the note programmed on footswitch 5 also got programmed on the footswitch 1 (it replaced the MIDI message that I initially set on footswitch 1). The same thing happened for the footwsitch 6 - its note also got programmed on the footswitch 2, etc. Then I factory reset my FCB1010 and read back all the presets with FCB Manager software. A strange pattern emerged (see attachment): the footswitches on my FCB1010 seem to be "routed" in pairs with offset 4 (5 is routed on 1, 6 is routed on 2, ...). I tried everything and it seems impossible to me to program these footswitches with different MIDI messages...   

    I would not blame the MIDI-to-USB interface for this: I get the same issue when I do the manual programming ("tapdance"), when the FCB1010 is not even connected to the PC. Even then I can tell what the result will be: manual note programming, footswitch 10 LED blinking, before I enter the new value the FCB1010 shows the old one (for ex. I program footswitch 1 with note 60 - OK, then I program footswitch 5 with note 64 - OK, then I want to program footswitch 1 again and the display "suggests the previous note" 64, which I never programmed on footswitch 1!).

    I also get the issue when I program MIDI messages via SysEx using FCB1010 Manager. 

    This happens with MIDI messages of different types: PC, CC, notes...

    Am I doing something wrong? Or is my FCB1010 broken?

    Thank you in advance for your help


    0 309
    • chmieleslav
      PedroRodrigues Hi chmieleslav please follow the link below to access a document that will guide you with a full set up for your FCB 1010. Please follow all the steps and confirm if your still have the same issues. To access the guide please follow the link below:
      • March 17, 2021
  • New
    Newcomer - Level 1

    I'm having issues to load the preset I made onto the controller.

    When I hit load the message attached comes up.

    I don't understand how should I proceed.



    0 101
    • Enrico1982
      PedroRodrigues Hi Enrico1982,please consider that this unit is discontinued so the resources available are scarce, please consider that the issue that you are referring to is related to the fact that you have issues concerning the BCL blocks more precisely the Block Start statement.
      To access a guide that my help you on this matter please follow the link below:
      • March 9, 2021
  • New
    Newcomer - Level 1

    Hi, is there a UK contact for hardware repair please. NOISE toggle switch is faulty (very loose and doesn't feel "centered" ) and appears to be stopping some of the Osc functions. 
    thanks steve


    0 73
    • ST3V3K
      DavidKnighton Hello ST3V3K,
      For service information, please use the SUPPORT tab at the top of the page. Drop down to SERVICE REQUEST to submit a ticket. There you will be asked to submit your claim information so you can get your item repaired.
      • March 8, 2021
  • New
    Newcomer - Level 1


    Is this going to be released?

    Need to get a Midi CV keyboard soon, so will have to go keystep if its not out soon


    0 96
    • TomCullenAV
      DavidKnighton Hi TomCullenAV,
      If you're in the USA, you'll need to reach out to Sweetwater to discuss product availability. I don't see the SWING has been listed on their website though, not even for presale. For Europe, try Thomann. Again, not seeing it on their website either.
      • March 4, 2021
  • New
    Newcomer - Level 1

    My crave will not play the sequencer or change tempo. I've only had it a week ? it was fine yesterday.  The midi still works though.

    Any advice ?

    0 103
    • miswest1
      PedroRodrigues Hi miswest1 please confirm that you have press SHIFT + KYBD to change the sequencer to keyboard mode.
      Please also consider that you can press SHIFT + STEP to change the sequencer to STEP mod.
      • March 1, 2021
    • miswest1
      miswest1 No it wasn't that. This was totally non responsive as if it was broken.
      • March 2, 2021
    • miswest1
      miswest1 Then suddenly it worked again and I was exhausted with it but happy it was working again. The next day it happened again, I was truly gutted as I wanted to crack on learning key combo's. Exhausted with it again, I plugged it into my laptop, downloaded the Crave software, installed it . It recognised the crave was plugged in and there was a global reset button, I clicked on that and it all worked fine again. Then it happened again so I clicked global reset and back to working again. Its something to do with midi being plugged in , like the midi clock or something puts it into a different mode, I'm not sure !
      • March 2, 2021
    • miswest1
      miswest1 I just know that when it happens again I will plug the USB into my computer and global reset it with the Behringer software.
      • March 2, 2021
    • miswest1
      miswest1 Thanks for offering me your help.
      • March 2, 2021
  • New
    Contributor - Level 2

    I have a DigiTech Whammy DT that I'm using with my VL3x.

    I need to set my set mt VL3x preset #2, to send a MIDI Program Change (PC47) to the Whammy DT.

    I've been unsuccessful in finding where I can set my MIDI Send parameters for CC and PC values.

    Thanks for your help,


    0 37
    • BRymes
      PedroRodrigues Hi BRymes Please consider that there can be up to 500 presets loaded into a VoiceLive 3, and it’s possible to navigate between these presets with an external controller sending MIDI Control Change (“CC”) and Program Change (“PC”) messages. The VoiceLive 3 can receive CC and PC messages via MIDI from sources like keyboards, footswitches, DAWs, and more. For the controlling device to send a MIDI message to VL3 it needs to be using the same MIDI channel as the VL3, typically this is channel 1 but you’re welcome to change it. Also make sure you aren’t misusing the MIDI input filters, and ensure that the MIDI input is set to be either “USB” (for the USB-mini input) or “MIDI Ports” (for the 5-pin MIDI input) depending on how you're connecting. These settings can be changed in VL3’s “Setup” menu, on the “MIDI” tab.
      To change Presets via MIDI, first tell the VL3 which Bank to look in, then tell it which Preset in that Bank you want to change to.
      Bank select: To specify the desired bank, issue an LSB Bank select message (CC#32) with a value of 0-3.
      Preset Select: After specifying the Bank, issue a PC Preset select message with a value of 0-127.
      MSB LSB VL3Bank Program Change (PC) VL3 Preset #
      0 0 0 0-127 1-128
      0 1 1 0-127 129-256
      0 2 2 0-127 257-384
      0 3 3 0-115 385-500

      The internal number associated with a Preset isn’t exactly what you see on the VL3’s screen, they’re actually all off by 1. This is because internally the list of Presets actually starts at an index of 0. This means that 0 = Preset #1, 1 = Preset #2, 2 = Preset #3, etc. It’s like your presets are saved from 0-499 but are displayed as 1-500.
      There are 4 Banks in VL3, and each Bank contains 128 Presets. Therefore the Preset selection number that goes to VL3 needs to be between 1 and 128. So for a Preset above 128, you need to subtract the number of the first Preset in the same Bank to get the MIDI Program Change info.
      The 9-digit message for changing to a preset is in the format of:
      MSB LSB PC#
      Or, you can first send a CC#32 of the Bank you’re looking in, then a PC value of the Preset you want.
      Here are some examples:
      Preset #5 would be: 5 - 1 = 4
      000 000 004
      or CC#32 value 0, then PC 4
      Preset #100 would be: 100 - 1 = 99
      000 000 099
      or CC#32 value 0, then PC 99
      Preset #208 would be: 208 - 129 = 79 (because Preset #208 is in Bank 1, which starts at Preset #129)
      000 001 079
      or CC#32 value 1, then PC 79
      Preset 259 would be: 259 - 257 = 2
      000 002 002
      or CC#32 value 2, then PC 2
      Preset 322 would be: 322 - 257 = 65
      000 002 065
      or CC#32 value 2, then PC 65
      Preset 491 would be: 491 - 385 = 106
      000 003 106
      or CC#32 value 3, then PC 106
      Preset 500 would be: 500 - 385 = 115
      000 003 115
      or CC#32 value 3, then PC 115

      When you try to address a Preset that does not exist (either an empty spot or one outside the 1-500 range), there is no built-in warning system, VL3 just won’t do anything. So if you can see the “MIDI” indication on the VL3 appearing when you send commands, but are not getting the Preset to change, ensure you’re not referencing an empty or non-existent Preset location.
      If that all seems too complicated for you, consider using Steps instead of Presets. Steps are essentially Presets within a Preset, and you can have up to 10 Steps all in the same Preset. If your current Preset contains the Steps you’ll be using, it just takes a single CC message to choose your Step…
      CC 115 = Step
      Value represents Step Number, i.e. 1 = Step 1, 2 = Step 2, etc.
      So sending a CC#115 with a value of 2 will take you to the second Step in your current Preset.

      • March 1, 2021
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