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306,337 members
190,724 posts
  • New
    progodelic
    Contributor - Level 1
    2022-11-08

    T5 Infinium amp Mains light starts blinking about 90 sec after turning on power. It's not connected to headphones or speakers so cannot determine if there is no audio or not yet.

    Any suggestions? does it need to be repaired?

    0 7
    • progodelic
      PedroRodrigues Hi progodelic thank you for your post, I would first suggest to first replace the EL84 power tube and the 12AX7 preamp tube, this last one may be replaced with other variations though. If after the power tubes are replaced and the front light keep blinking that might indicate that you unit might not be operating as it should and must be inspected to access what is causing this issue. To request an inspection on your unit please follow the link below: https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=Bugera I hope this helps. Thank you
      • Nov 28
  • New
    psange1991
    Newcomer - Level 1
    2022-11-06

    I tried replacing the preamp and power amp tubes, to no avail.

    I usually run it at 4 ohms with only two power tubes connected (the outer pair). This usually makes the two middle LEDs on the Infinium tube health thing come on, but now they’re all unlit, whether I try two or four power tubes. There’s also no sound if I try running a preamp into the effects send.

    I’m running the Bugera into a Two Notes reactive load and cab sim. Both of those work with other gear plugged into them, so they aren’t the problem.

     

    Any help would be greatly appreciated

    read more...
    0 1
  • New
    KevinEllis
    Newcomer - Level 1
    2022-11-01

    Bonjour, 

    I managed to do a stupid thing and plug in my 110v amp into a 220v plug and it went pop.  I would like any advice on how I can get this fixed either in French Polynesia or in Southern California.  

     

    Than you.

    Kevin

    read more...
    0 20
    • KevinEllis
      PedroRodrigues Hi KevinEllis, thank you for your post, in this case I would suggest following the link below to access our network of Certified Service Centres in the USA. https://www.behringer.com/buy.html?isoCode=US&type=POS Perhaps contacting the DIGITRON ELECTRONICS, Lifetime Service & Solutions and Neon Production Supply all located in the Southern California and South Nevada. I hope this helps. Thank you
      • Nov 2
    • KevinEllis
      KevinEllis

      thank you.

      • Nov 2
  • New
    Dadodetres
    Contributor - Level 1
    2022-10-27

    Hello!

    I just got a used Bugera Power Soak to use with a Fender Hot Rod Deluxe amp. The Speaker that is plugged to the speaker is not long enogh to put the Power Soak in the floor, I wonder if it is safe to have the Power Soak inside the amb cabinet, even though if the whole amp is tilted?

     

    thanks !

    read more...
    0 1
  • New
    ALEXPS1973
    Newcomer - Level 1
    2022-10-07

    hi, is it possible to replace tubes 6l6 with 6v6 on a bugera 6262?

    0 13
    • ALEXPS1973
      PedroRodrigues Hi ALEXPS1973, Thank you for your post, please ponder that the general answer is no, for the most part, 6L6 and 6v6 tubes are not interchangeable as they don't bias close enough. Amps are calibrated to use specific valves (6v6, 6L6, EL84). I hope this helps. Thank you
      • Oct 12
    • ALEXPS1973
      ALEXPS1973

      Ok

      • Oct 12
  • New
    mckaynj1
    Newcomer - Level 1
    2022-09-09

    Can I determine when my V22 was made via the serial number?

    0 5
    • mckaynj1
      ChrisEdwards1 Hi mckaynj1, yes it is possible to use the serial number to determine the date of manufacture. The first 4 numerical digits will be the date code, in this instance 1401. The first 2 numbers will represent the year of manufacture and the remaining two the month of manufacture. With this in mind your V22 would have been made in January of 2014.
      • Sep 9
  • New
    Triode0
    Newcomer - Level 1
    2022-08-24

    Hello,

    It's Jose from Thermion. I'm trying to reach coolaudio directly via email for months to get V1000 and V4220 ICs. I've been able to buy from stockists so far, but I'm very worried your products are not going to be available easily in the future for our products. I will be forced to move to other IC solutions if I can't get answers from you directly.

    Please, get back to me asap.

    read more...
    0 5
  • New
    DarnSue
    Newcomer - Level 1
    2022-04-01

    Is there a way to contact Bugera customer service? I am awaiting a part. I had been communicating with

    Matt Smith
    Customer Quality Service Specialist | MUSIC Tribe US

    but havent had a reply to my emails since Jan 31st.

    My case is showing as "resolved" on Music Tribe but it isn't resolved.

    Case No: CAS-516689-P2C8V4 CRM:0120000263832

    Can someone else please contact me or ask Matt to reply? Help please ...

    read more...
    0 22
    • DarnSue
      WilliamR I have Reached out for someone to contact you ASAP.
      • Apr 1
    • DarnSue
      DarnSue Hi William, I still havent heard back from anyone, so I opened a new ticket. Hopefully that will work.
      • Apr 28
      • Case No: CAS-516689-P2C8V4 CRM:0120000263832
        PedroRodrigues Hi DarnSue, thank you for your post, we are sorry for this situation, can you please confirm if you are still waiting to be contacted? Thank you
        • May 19
    • DarnSue
      DarnSue Can someone please get back to me? It's been 8 months since Matt Smith said he would ship parts.
      • Aug 15
  • New
    willkelly
    Newcomer - Level 2
    2021-12-15

    I have a Bugera 333XL that makes a loud buzz or what I call "RRRRIIIPP" sound every time the power is shut off. 

    Has anyone heard this before? Is ther a fix for it?

    0 33
    • willkelly
      Midiman50 HI THERE, TRY THIS, PUT THE AMP IN STANDBY FOR ABOUT 30 SEC THEN TURN IT OFF - THIS IS HOW I SHUT DOWN MY 333XL AMP AND NO ISSUE, IF I DONT AND TURN OFF STANDBY AND POWER AT THE SAME TIME IT DOES THE SAME THING YOURS DOES.
      • Jan 5
    • willkelly
      PedroRodrigues Hi willkelly In this case I would suggest to disconnect any cables connected to your Bugera 333XL and only leave your power cord and then power off, please confirm that your Amp is connected directly to a wall socket. If you still identified the issue reported I would then suggest to follow the link below to submit an assistance request directly to our Tech Support Team: https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=Bugera Thank you
      • Jun 21
    • willkelly
      LUCASCOSTA indico a leitura do manual antes de usar, essa forma que está desligando o amplificador vai danificar ele e as valvulas com um tempo. No meu bugera 333 desligo stand by, aguardo 1 minuto e desligo o power, é o que o manual ensina
      • Aug 9
  • New
    Meerkat2022
    Newcomer - Level 1
    2022-05-03

    Hi there! I bought a 1990 infinium new a few months ago. 

    Still has the factory tubes. Today after half hour of use, in red channel output lost all bass and gain. The sound was really bad and thin. Immediately i checked the green channel, and with the gain at 5 and volume at 7 it was super quiet. 

    All infinium LEDs are off so i guess I don't have any power tubes broken. Is there something wrong with the preamp tubes?

     

    What are my options here? Thanks

    read more...
    0 12
    • Meerkat2022
      Nigel67 Hi Meerkat2022. Please submit a technical support ticket and we will be able to help you further and if the unit is found to be faulty, advise you about getting the unit repaired as if you purchased it brand new just a few months ago it should still be under warranty. To submit a ticket, this can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab. Many thanks
      • May 3
    • Meerkat2022
      DroneShotFPV My 1990 Infinium(bought off Amazon) did the same sort of thing. I got decent sound / volume, but it was NOWHERE near what a 100 watt Tube amp should be.. I have owned several, and know for a fact that it wasn't even a 3rd of the other 100 watt amps I have owned or played were.. So.... naturally I did what I always do, troubleshoot... I discovered that my tubes needed to be reseated. I pulled ALL my Valves out, and gently put them all back, 1 at a time, verifying perfect seating of the valves. Once I was done, I cranked her up, tried again, and nearly went completely deaf... I suggest trying the same thing IF you are comfortable pulling your Valves / Tubes out and re-installing them.
      • Jul 26
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