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306,337 members
190,724 posts
  • Bugera
    Triber Moderator
    2020-09-28
    Elmo Karjalainen reviews the Bugera V22 Infinium
     
    Check it out!
     
     

    read more...
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  • Reinier
    Newcomer - Level 1
    2020-09-12

    Hi, The output transformer in my Bugera G5 Infenium is damaged. Wher can I buy a new one.

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    • Reinier
      Nigel67 Hi, please go to the support tab at the top of the page and submit a ticket to the spares team. One of my colleagues will then be able to get back to you with pricing and availability.
      • September 13, 2020
    • Reinier
      JMaxfield77583 Parts team is slow, but they'll get you what you need as long as you have all of the part numbers in advance.
      • October 22, 2020
    • Reinier
      Hawke77 I'm still waiting for a transformer I tried to order August 15. No communication except for one letter that said: we will get back with you when the 300 they are being made get shipped to us. Might take a month, the letter said. No response to letters I've sent. I would really like to have a transformer or a realistic time estimate.
      • October 28, 2020
      • Bugera G5 Infenium
        Hawke77 Still waiting on a transformer or an ETA...
        • December 31, 2020
  • Fhuels
    Contributor - Level 1
    2020-09-02

    I own a Bugera T5 Infinium amp and I use my amp several times a week. Yesterday I powered up and after about 30 seconds the jewel light began flashing and the the tube monitor light on the back lit. I have two power and two preamp tubes so I swapped out preamp tube 1 with preamp tube 2, no change. I then swapped out power tube 1 with power tube 2, no change. I then swapped out preamp tube 2 with preamp tube 1, still no change. This seems to confirm the issue is not the tubes. If I set the output to 5 watt, turn volume and gain to 10 and engage the phat button I can hear the amp is sending a signal to the speaker cabinet, and it sounds fairly normal, just at a vey much reduced output level. This is true for both speaker cabinet and headphones out. Any advise, tricks, reset options, ... is greatly appreciated!

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    • Fhuels
      JasonB81 Hey Fred - The amp MAY require service -please go to the support tab at the top of the page and submit a ticket to the support team. One of my colleagues will then be able to get back to you.
      • September 14, 2020
    • Fhuels
      Fhuels Hello Jason. I have contacted support and have shipped my amp to the service center for repairs. Thank you for your response.
      • September 14, 2020
  • lucastor4
    Newcomer - Level 1
    2020-08-13

    Hi, I´m from Brazil and I´m Electronic Engineer. I have a costumer with a Bugera 333XL Infinium which does not fit the BIAS to valve 2. I just change the tubes to new ones, two new quad sets (JJ and electroharmonix) but the led 2 of digital module turns on and the standby bulb light blinks. I have checked the grid voltages and to V1,V3 and V4 the voltage is -48V. To V2 the voltage is -25V but not stable, it changes between -25V and -24V. I have checked all cables, I removed the digital module and checked connections. I have changed the sockets of tubes but the problem persists. I have no ideia what do know, I suspect that infinium module is bad working. thank you for help.

    The ticket is: CAS-129532-V7J5J8

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    • lucastor4
      Dale_M Hi lucastor4, sorry to hear of this issue, I will ask the USA team to look out for your ticket, it looks very much like a repair will be required.
      • August 14, 2020
  • ScatPack2020
    Newcomer - Level 1
    2020-08-12

    This is a pic of the head

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    • ScatPack2020
      DanielPaine wonderful - I like the cobwebs. Authentic
      • August 18, 2020
    • ScatPack2020
      ScatPack2020 Yea I just got it I’m trying to find replacement knobs or the actual pits for this amp head it was given to me
      • August 18, 2020
  • ScatPack2020
    Newcomer - Level 1
    2020-08-12

    I have a behringer V-ampire lx1200h amp head missing three knobs and I would like to fix them do you have a parts diagram with part number so that I may replace them I just got this head.

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    • ScatPack2020
      KyleJohnson Hi Scatpack2020. To order parts, please submit a spare parts ticket by clicking the Support button at the top of the page.
      • August 12, 2020
  • Abnersanchez
    Newcomer - Level 1
    2020-07-28

    Good day! So I own a Bugera G5 amp head and absolutely love it. A couple days ago it started losing power or something to that nature. My emulated output does work as well as the send/return. I've changed both tubes now... Not sure what to do at this point... The distortion, loss of power only happens at the amplifier output to the speaker. I've checked my speaker, cables and tired other guitars.  The infinium LED for the tubes sometimes lights up even at a low wattage and even though I've put in new tubes. I give up and need help. Please help!

     
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    • Abnersanchez
      AlexLane Hi, could you please contact support using the "support" button at the top of the page? Technical support and fill out the required details. The amp may need a service
      • July 29, 2020
    • Abnersanchez
      Abnersanchez Thank you I have. Haven't heard back yet.
      • July 29, 2020
      • BUGERA G5 SOUNDS LIKE IT'S DYING
        AlexLane Please give them 24 hours to respond, if they don't within 24 hours pop me an email with your case number.

        [email protected]
        • July 30, 2020
  • newmanhax
    Newcomer - Level 1
    2020-07-13
    Hello! So I have had a Bugera G5 for a few months now, it's been a great amp. But a about a month ago it started crackling and losing power out of the amplified output going to a Park 4x12 8ohm, but the Emulated output does work. Changed the ECC83 power tube but no change in the amplified output. Not sure what's going on, or if It has to do with the 12BH7A but it seems to be healthy. The crackling and loss of power only happens the amplifier output. Any Ideas?
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    • newmanhax
      WilliamR If you have changed the power tubes and are still having an issue there maybe something else going on. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email
      • July 15, 2020
    • newmanhax
      Abnersanchez I'm having the same is issue what is it?
      • July 28, 2020
    • newmanhax
      WilliamR Abnersanchez, It would be hard to diagnose without putting it on a service technician's bench to diagnose. If you create a support ticket we can get this set up for you. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email
      • July 30, 2020
  • JayEli
    Newcomer - Level 1
    2020-07-08
    Hi there I have a bugera 333 head and the effects loop won’t work. I connected a electro harmonic tone tattoo pedal through it and I get no sound any idea on how to fix?
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    • JayEli
      WilliamR Hello Jay Eli, I'm assuming that if you are hooking the tattoo pedal to the effects loop that you are trying to bypass the preamp section of your 333 head altogether. If this is the case, you want to go from the out of the tattoo pedal, into the effects return of your 333 head. Also, be sure to set the input level of the return with the level knob on the back of the amp. In this scenario, you will be bypassing all of the tone controls on the front end of the amp and getting all of your tone from the tattoo pedal. Since this is a distortion pedal, you would usually plug it into the amp's front end. You don't want to plug it into the send and return of the effects loop; It would not sound terrific.
      • July 9, 2020
  • daviddl79
    Newcomer - Level 1
    2020-06-30
    anyone know the amperage for the f4 and f3 fuses (internal fuses)
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