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  • New
    Drummer1973
    Newcomer - Level 1
    2020-11-21

    My RD 6 is stuck in DFU mode after update, please help 

    0 406
    • Drummer1973
      PedroRodrigues Hi John Langford, in this case I would suggest performing a Firmware update on your unit that will help you on this matter.
      While the RD-8 is class-compliant on Windows, a unique Bootloader driver first needs to be installed for the device to be recognized by the firmware updater while in Boot mode. You will need to install a driver tool that allows the RD-8 to be recognized by your PC while in Boot mode. This procedure is only necessary the first time you perform a firmware update on Windows. Follow these steps to install the Bootloader driver. Mac users can skip this section and go straight to Perform a firmware update.
      Make sure that the RD-8 is in Boot mode before installing the Bootloader drive. If it’s powered on normally, the STM32 Bootloader will not appear in the device list.
      With the RD-8 turned off, connect it to your computer.
      Go to the Zadig driver installer page, and download the latest version.
      Press and hold the recessed Boot button located next to the USB port on the RD-8 using a paper clip (or something of a similar size) and power the unit on.
      The RD-8 does not light up while in Boot mode.
      Launch the Zadig software, click Options, and select List All Devices.
      In the dropdown box, select STM32 BOOTLOADER and click Replace Driver. The driver installation process may take a minute or two, so make sure not to disconnect the device or power it off.
      Once you’ve confirmed that your RD-8 requires updating, you can begin the update process. You’ll need to connect your device to the computer, download the firmware file on the RD-8 download page, and then perform the update.
      Disconnect all MIDI cables before performing a firmware update. Having MIDI cables connected, specifically to the MIDI IN port, may cause the update to fail.
      Go to the RD-8 download page and download the Firmware Updater for your OS.
      With it powered OFF, connect the RD-8 to your computer and then launch the updater.
      Press and hold the recessed Boot button located next to the USB port on the RD-8 using a paper clip (or something of a similar size) and power the unit on.
      The RD-8 does not light up while in Boot mode.
      Click the Update button within the Firmware Updater software.
      Once the update is complete, power cycle the unit.
      • November 24, 2020
      • My Behringer RD 6 is stuck in DFU mode, please help
        Drummer1973 Hi there, thanks for the reply but I have an Behringer RD 6 not an RD 8, anyway I tried the above and it does not work.. my RD 6 is stuck with the red lights on and cannons be found by the synth tribe it just says loading when looking for the firmware
        • 1
        • ·
        • November 24, 2020
      • My Behringer RD 6 is stuck in DFU mode, please help
        PedroRodrigues Hi John you are absolutely correct I'm sorry for my mistake, have you tried to perform a Firmware update via Behringer SYNTHTRIBE for Windows V2.4.3, please follow the link below to download this version and please update your unit to the latest firmware available. https://www.behringer.com/behringer/product?modelCode=P0EE0. Thank you
        • November 25, 2020
      • My Behringer RD 6 is stuck in DFU mode, please help
        Drummer1973 Hi Pedro, it was the Behringer SYNTHTRIBE for Windows V2.4.3, that has caused the RD 6 to be stuck in DFU mode, all the red lights on and the yellow, Green, red light flashing... is there a way to reset the unit and try the update again.. I feel like the unit is broken... so sad
        • 1
        • ·
        • November 25, 2020
      • My Behringer RD 6 is stuck in DFU mode, please help
        PedroRodrigues Hi John in that case please follow the link below to submit a assistance request for your unit https://community.musictribe.com/pages/create-new-ticket?type=service%20request
        • November 25, 2020
    • Drummer1973
      bites hi drummer! i had the same problem. Just install the software from behringer site, connect the rd6, and restore default settings.
      • Thu at 4:45 AM
  • New
    extreme963
    Newcomer - Level 1
    2021-10-08

    I was given a Behringer Electronic Drum set - Model HDS 240 USB. It does not have an Owners Manual. How can I obtain the owners manual?  Thanks y'all!

    0 18
  • mkomon
    Contributor - Level 1
    2019-10-14

    Has anybody seen the cheat sheets that were promised under Classic Beats RD-8 Episode1 video? ("The RD-8 Resources (cheat sheets etc) will be released to https://community.musictribe.com as soon as the RD-808 hits the stores.")

    read more...
    5 930
  • New
    Serge1961
    Newcomer - Level 1
    2021-08-11

    Hello, I appear to have lost the windows USB driver for my RD 8.

    It is not recognized in FL Studio 12 as a midi device. I can't perform any software upgrade either. It can't find a device.

    Please someone to help me??

    Thanks

    read more...
    0 64
    • Serge1961
      NicJonesMT Hi Serge1961.
      Have you recently used the Zadig driver to update the unit?
      Sometimes the Zadig Driver can take priority of the unit and stop it connecting.
      Can you please uninstall the Zadig driver and also go to C:\Program Files and C:\Windows\System32\drivers and ensure that any remaining files for the RD-8/Zadig are removed.
      Once completed power cycle the computer and then reconnect the RD08. It should hopefully reconnect and allow you to use in your DAW.

      If the above doesnt work please click Support at the top of the page, scroll down and submit a technical support ticket.
      • Aug 11
    • Serge1961
      alanmoores I was having an issue with "USB Device Not Recognised" for my Behringer XR18 on one of my Windows PCs today. I uninstalled the Windows Update "KB5004331" and now all works again - perhaps this is impacting your device too?
      • Aug 11
  • New
    ZodiacSF1969
    Newcomer - Level 1
    2021-07-26

    Anyone else had this issue? I get no sound out of the hi tom, whether I'm using mains or the dedicated output. Switching to Hi Conga gives no sound as well.

    0 38
    • ZodiacSF1969
      Nigel67 Hi ZodiacSF1969, please contact our Service Department and they will be able to arrange a repair for you. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you.
      • Jul 26
  • New
    cdauterive1
    Newcomer - Level 1
    2021-07-12

    When is the release in the USA for the RD8 Mk2?

    0 65
  • New
    Behringer
    Triber Moderator
    2021-06-28

    RD-8 MKII
    bit.ly/Behringer-RD-8-MKII

    Learn More: https://www.youtube.com/watch?v=htGQfa8UUQo

    In our constant pursuit for perfection and authenticity, we proudly introduce the new RD-8 MKII, the most authentic analog recreation ever produced.

    This drum machine has been re-designed from the ground up with carefully selected components and circuitry, which have dramatically improved the sound of the voices as well as noise and phase response across both the main and individual outputs.

    Most importantly, our engineers - together with our Coolaudio semiconductor sister company - successfully recreated the 40-year-old BA662 chip, which is instrumental for the authentic voices of this instrument.

    We’re proud to deliver the most authentic and accurate analog drum machine recreation ever produced.

    We Hear You.

    List Price: $329 (in stock and immediately shipping from our factory)

    #Behringer #RD8MKII #Classic #Analog #DrumsAndPercussion #DrumMachines #Drums

    read more...
    0 70
  • New
    Inkub
    Newcomer - Level 1
    2021-06-21

    hello, yesterday I bought RD-8, tried to update, but failed, downloaded the program Zadig 2.5, but I accidentally changed the drivers on the RD-8 itself, and now it says "No device detected" in SYNTHTRIBE V2.5.3, after that I tried to install 1.3.5, I succeeded, they advised me to find SYNTHTRIBE V2.0 on the Internet, but I could not find the version under SYNTHTRIBE V2.5.3

    read more...
    0 54
    • Inkub
      Inkub tried to roll back the driver on the drum machine, did not help, rolled Windows back to the PC, did not help
      • Jun 20
    • Inkub
      ChrisEdwards1 Hi Inkub, if you have not yet done so I would recommend submitting a technical support ticket so we may gain a better understanding of your setup. To do this please go to support at the top of the page, scroll down to technical support and fill in the form.
      • Jun 21
    • Inkub
      No1sketchie I had similar problems. my solution was that windows doesn't like a huge list of USB devices. , I used a tool called USBDeview to find the cache and deleted all of those in the list it generates. (it doesn't delete the drivers but just the prefetch data cache) reboot and then RD-8 should show up in the Synthtribe welcome screen. ? HTH
      • Jun 23
  • New
    heyvirgil
    Newcomer - Level 1
    2021-06-18

    Lo and behold, I power it on, all semms to work, connect usb cable to my rd-8. launch latest synthtool on mac, alerted firmware update required, it bricked it AGAIN. Same usb cable and computer I updated my td-3 with. I am so displeased, seems like behringer had my rd-8 for months, to not replace the defective component or just replace the unit. I am NOT happy.

    read more...
    0 61
    • heyvirgil
      NicJonesMT Hi Hey Virgil.
      Please submit a Technical Support ticket and provide your previous case number. We can then look into this for you.
      • Jun 18
      • just got my rd-8 back from behringer service because of firmware update bricking it
        heyvirgil send me a new damn machine
        • Jun 18
      • just got my rd-8 back from behringer service because of firmware update bricking it
        heyvirgil I submitted a ticket
        • Jun 18
      • just got my rd-8 back from behringer service because of firmware update bricking it
        heyvirgil I don't want to spend the time and expense to ship to you again, I have used this unit successfully a total of 2 hours since purchase, the vast majority of ownership has been spent at service or bricked.
        • Jun 18
      • just got my rd-8 back from behringer service because of firmware update bricking it
        heyvirgil Also, why can't I modify a request ticket once I have created it? Your support site sucks so bad.
        • 1
        • ·
        • Jun 18
  • New
    jeanLegland
    Newcomer - Level 1
    2021-01-05

    Yo

    I downloaded the latest synth tool for mac, and attempted to update from firmware 1.3.6 to the latest. Opened synth tool, it recognized my directly USB connected RD-8 on my Mini mac..

    instructions said to put RD-8 into DFU mode, powered the unit whilst pressing in the pin in the holde next to the USB port. Synth tool lost connection and the Rd-8 never displayed the wait text on it's screen. Now it only flashes the LED on the SIG lamp briefly when I try to power on the RD-8...

    I think the RD-8 is broken.. Is there a way to fix this ? I already tried to work something out with Thomann where I ordered the Rd 8, but they said I had to try through this way. I still have waranty on this device, but I don't want to ship and wait for al that kind off hustle..

    Hope somebody can hhelp me on this matter..

    read more...
    2 86
    • jeanLegland
      jackvane007 Same problem
      • Jan 6
    • jeanLegland
      NicJonesMT Hi Jan Machiels.
      I'm Nic from the UK Support team.
      Could you please click support at the top of the page and open a new Tech support ticket and please provide the following information;

      • How do you have the device connected to your computer? We always recommend connecting directly to your computer rather than an external hub, and also recommend removing any non essential USB devices.
      • Have you connected the device to an alternative USB port?
      • Do you have access to an alternative USB cable that the device can be tested with?
      • Do you have access to an alternative computer that the device can be tested with?
      • Are you connected to USB 2.0 or USB 3.0 ports? Please use USB 2.0 ports where possible, there is no advantage to using a USB 2.0 device in a USB 3.0 port and USB 3.0 ports can vary quite a lot, which gives differing levels of performance and stability.
      • Can you please detail any other devices that are being used in conjunction?
      • What is your precise Mac OS (I Need the version number if possible)?
      • Can you please check in the Mac System report for how the device is being recognised?
      • Do you have any other software open at the same time? If so please close it.
      • Do you have a similar device that you can compare the behaviours of?
      • Can you please provide me with a detailed description of how the device is behaving and any other trouble shooting steps that you have undertaken?
      • Is the Issue Intermittent or constant? If it is intermittent is there a specific setting that needs to be used to cause the issue?
      • Jan 6
    • jeanLegland
      mrevolver I'm having the same issue. If the RD-8 loses connection when FOLLOWING THE DIRECTIONS, then please CHANGE THE DIRECTIONS. This is unacceptable. What is the fix? I now have a dead RD-8. Thanks Behringer!
      • Jan 10
      • Behringer Rd-8 unit no longer starts up after latest firwire update..
        NicJonesMT Hi Mrevolver.
        As above, I will need you to open a technical support ticket with the above information and we can then proceed.
        • 1
        • ·
        • Jan 11
    • jeanLegland
      heyvirgil me too, and I just got mine back from service
      • Jun 18
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