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  • New
    Takelmeifter
    Newcomer - Level 1
    2022-05-09
    VoiceLive Play Sysex | Vocal Effects

    Is there any documentation available on the voicelive play's sysex implementation?
    I have one but find it a little tedious to make changes with just the built-in encoder. i was hoping that voicesupport 2 supported preset editing for this but sadly not.

    i know there are third-party programs available for other products (i.e. the GTX) but was unable to find any for the standard play, so i thought i would try and do that myself - but this will be a tedious process without any documentation.

    Only documentation i've found so far is for the voicelive 3 but i'm assuming that this wouldn't translate to the play

    Any help would be greatly appreciated!

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    • Takelmeifter
      NicJonesMT Hi Takelmeifter
      Can you please click support at the top of the page and submit a technical support ticket.
      We can then look into this for you.
      • May 10
  • New
    Makoprowski
    Newcomer - Level 1
    2022-05-06
    Voicelive 3 reverb problem | Vocal Effects

    Hi :) I'm an owner of a voicelive 3 and I have a problem with reverb. No matter what I do with settings of any reverb i can't hear any difference, like it just doestn work. I tried to change settings, decay etc but there is no difference. Maybe someone could help me with this, thank you

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    • 4 Replies
      Oldest
    • Makoprowski
      PedroRodrigues Hi Makoprowski, thank you for your post, first you must confirm that you have edit the Reverb on the Global Preset, by default is Preset no.491. Then go to each Preset where you would like to use the same Reverb, go to Reverb settings and change the Global parameter to On, allowing you to use the Reverb settings from the Global Preset on the chosen Preset.

      Please Tap the Reverb footswitch to turns the Reverb effect ON or OFF to confirm that the configuration was successful.

      This effect can be configured and used separately for the Vocal and Guitar layer.

      It is vital to check the Vocal and the Guitar Reverb effect block/tab.
      Each of the Vocal and Guitar Reverb effect blocks offers a big number of parameters that allow you to adjust this effect.

      It is also important to confirm how have you set up the Reverb on the Effects Mix to adjust the overall sound of your presets. The Voc Reverb will control the overall level of the Vocal Reverb effect across your presets while the Guitar Reverb will perform the same function as Voc Reverb for the Guitar Reverb in all your Presets.

      Please follow the link below to access a video guide that will help you on this matter:

      https://www.youtube.com/watch?v=ZE1syW6mx3Q

      For more information please check the product page for your unit:

      https://www.tc-helicon.com/tchelicon/product?modelCode=P0CDY


      Thank you
      • May 7
    • Makoprowski
      Makoprowski

      Reverb works on guitar section only.
      • May 7
    • Makoprowski
      Makoprowski Hi Pedro I did all steps you wrote, but reverb doesnt work on global settings also, reverb se tion works only with guitar. On vocal nothings change, no sound of reverb at all, any advices? Thanks
      • May 9
    • Makoprowski
      PedroRodrigues

      Hi Makoprowski, thank you for your reply, in that case I would suggest to follow the link below to submit an assistance request directly to our Tech support Team so we can assist you with more tools. https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=TCHelicon Thank you
      • May 11
  • New
    jshangst
    Newcomer - Level 1
    2022-05-07
    MCA100 not working with Voicelive Play | Vocal Effects

    The Voicelive Play does not react at all to the MCA 100.  I have set up the VP for the correct mic type and have verified with a multimeter that the XLR cable is fine and the 48 V phantom power is present (the button lights up.).  I have also downloaded and installed the latest firmware for the VP.  I have tried with all of the modes: Hit; Hit/Talk and preset up; nothing works.  Is there something else to try, or is the MCA 100 just defective? 

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    • jshangst
      NicJonesMT Hi JshangSt. Please click support at the top of the page and submit a technical support ticket.
      We need you to provide a detailed description of your full setup and exactly what is happening.
      • May 8
    • jshangst
      kiskadar69 Tip 1: set SETUP / "Mic Type" to "MP-75 MIC".
      Tip 2: set the SETUP / "Mic Control" parameter.
      Tip 3: the MCA100 is not compatible with condenser microphones but can be used with any dynamic microphone.
      Tip 4: you need to connect the MCA100 and VoiceLive Play with a standard 3-wire microphone cable (2 wires is not enough and you can't put a wireless microphone system between them).
      Tip 5: restart the VoiceLive Play AFTER you connect the MCA100 +microphone.
      Tip 6: if you are not using an original power supply for VoceLive Play, try an original power supply. The processors can happily deal with a less than optimal power supply. However, the external switching is based on precise voltage sensing across what would normally be the phantom power circuit. The problem being that sub-optimal power supplies have different voltage drop characteristics during high current draw.
      • May 9
    • jshangst
      jshangst

      Thanks; I have checked all of these things. The mics I have tried are SM57 and SM58; cables are all tested. Is it possible to diagnose what is going on by removing the mic and measuring the signals on the exposed pins? (I am an experimental physicist and have access to any kind of test equipment you can imagine.)
      • May 9
      • MCA100 not working with Voicelive Play
        kiskadar69 "Is it possible to diagnose what is going on by removing the mic and measuring the signals on the exposed pins?": even if this is possible, TC-Helicon will never tell us the procedure
        Tip 7: do not connect the MCA100 directly to the microphone. Use a short microphone cable.
        • May 9
    • jshangst
      vampirexx

      Hi all i got the same problem with my tc helicon Perform-V and the mca100 adapter, the button is blue all seems to be connected but the switch doesnt work, how can i solve? Thanx
      • May 22
    • jshangst
      Shizzdigg81

      Same here, have the voicelive play, and the mp75, preferred the sound on my Sennheiser e935 so I though I would try this route. Following the directions above, no dice. I need to know has anyone had any luck with this or if I need to send it back because it just doesn't work?
      • Jun 6
  • New
    Paol
    Newcomer - Level 1
    2022-05-07
    VOICELIVE PLAY | Vocal Effects

    Where do/how do I connect acoustic guitar to VoiceLive Play?

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    • 3 Replies
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    • Paol
      ChrisEdwards1 Hi Paol, The Voicelive Play is not designed for use with an electric or acoustic guitar and only has a Microphone input. If you wish to use a guitar within your setup the Play Acoustic or Play Electric are the best options as they both have dedicated guitar inputs.
      • May 6
    • Paol
      kiskadar69 The blue VoiceLive Play has no guitar input. If you want to control the harmony processor with guitar, there is a workaround:
      Step 1: Split the guitar's dry signal with an active splitter.
      Step 2: Connect the first output of the splitter to the "AUX" input of the VoiceLive Play.
      Step 3: In order to prevent the guitar sound from appearing on the XLR output of the VoiceLive Play, set the "Setup" / "Input" / "Aux In Type" parameter of the VoiceLive Play to "LIVE".
      Step 4: Use the second output of the splitter as you used to use the guitar output.
      • May 7
    • Paol
      Paol

      Thanks guys! Really appreciate the response. I wasn't aware that TC Helicon offered a VoiceLive Play Acoustic until after I got the VoiceLive Play. Still like the unit. That said, I'll give the connection a try. Thanks again! Paol
      • May 7
  • New
    StratLover58
    Newcomer - Level 1
    2022-04-30
    Harmony V60 and overdrive with headphones | Vocal Effects
    Can I use an overdrive or distortion pedal with my Harmony V60 if I use headphones?
     
    On a side note. I'm new to this website and I find this discussion platform one of the worst I've ever used. It is very difficult to navigate. I can find no place where I can join a tribe. And....it is incredibly slow. Not user friendly at all. On top of it all I see many discussions where the person's question or problem never gets an answer from other users or customer service or tech support. Some entries are several years old.
     
    Just saying this whole format needs improvement.
     
    Thanks
    Tim
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    • 2 Replies
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    • StratLover58
      PedroRodrigues Hi StratLover58, thank you for your post, regarding your question about the Harmony V60 with headphones, please consider that any signal present on the Master will also be available on the Headphones. Please accept out apologies we are working to constantly improve our MT COMMUNITY. When it comes to joint please see the picture below :
      • May 6
    • StratLover58
      StratLover58

      Pedro, Thanks for responding. Your answer to my question is a bit obtuse. Of course whatever signal is at the master will be present in the headphones. I’m trying to determine if an overdriven or distortion input signal will damage the circuitry. I wouldn’t put an overdriven signal through to the speaker because I’m pretty sure that would damage the speaker. Hence the use of headphones.
      • May 6
      • Harmony V60 and overdrive with headphones
        PedroRodrigues Hi StratLover58, I would like to point out that my reply reflects your question posted above "Can I use an overdrive or distortion pedal with my Harmony V60 if I use headphones?" and therefore my reply was "regarding your question about the Harmony V60 with headphones, please consider that any signal present on the Master will also be available on the Headphones." If your question was to "determine if an overdriven or distortion input signal will damage the circuitry." I would suggest you to be more concise and objective with you question to avoid any misinterpretations next time and to allow us to be more effective in our response.
        Regarding your question "determine if an overdriven or distortion input signal will damage the circuitry."
        Please consider that using an Overdriven or Distortion Input Signal on an Acoustic Amplifier such as the Harmony V60 should not cause any damages but will consequently make your sound different that you might expect.
        It is important to understand that this is not a conventional usage for the Harmony V60 and therefore any issues on resulting from this configuration will be consider as misuse and therefore not covered by our Warranty Policy when it comes to any assistance request.
        For last please ponder that the Input impedance on the Harmony V60 is the following:
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        • May 7
  • New
    TheoWhitley
    Contributor - Level 2
    2022-05-05
    Play Acoustic and VL3X | Vocal Effects

    Hello Music Tribe,

    I am the proud owner of a play acoustic and a VL3X both of which have been awesome.  I can say with certainty that they have shifted the way I approach live music. I have put thousands of hours and hundreds of gigs on each unit.  Now after roughly 5 years I am having issues with both of them.  

    Play Acoustic-Scroll knob is broken, AC adapter port is wiggley, occasionally glitches out

    VL3X-Large Scrool Wheel broken, Machine glithes out especially when I use the looper function (I have replaced the AC adapter per advice given to me from a rep and it definitely helped for a while but the problems came back)

    I have already spoken to PanurgyOEM in New York, my closest service center, just wanted to make sure im doing the right thing before I shell out $65 per unit to diagnose.  My goal is to get them both back to perfect working order so I can continue to use them.  Hoping the repairs dont cost more than a brand new unit.

     

    -T

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    • TheoWhitley
      WilliamR Unfortunately, We are unable to diagnose or give a quote on what it would cost to fix hardware issues. Panurgy would have to give you a diagnosis and a quote for this.
      • May 5
  • New
    BernardHewitt
    Newcomer - Level 2
    2022-05-03
    Voicelive 3 extreme | Vocal Effects

    Output dropped by~ 80% (both mic & guitar which have correct level inputs) any idears?...thx

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    • 4 Replies
      Oldest
    • BernardHewitt
      PedroRodrigues Hi BernardHewitt, thank you for your post, to attempt to resolve that issue please follow the link below to access the guide and the tools to resolve this issue https://wsi.li/dl/eeR59vetdntXkkKTi/ If this does not resolve the issue reported please select support on the top of this page to request service for your VL3X. Thank you
      • May 4
    • BernardHewitt
      BernardHewitt

      Hi, have loaded successfully, but has not solved...have contacted service...thank you ...bernard
      • May 4
    • BernardHewitt
      BernardHewitt

      FYI...solved with manufactures reset ..load updates & restore backed up parameter settings...BUT have a spare Voicelive 3 & purchased a V3 extreme

      • May 6
    • BernardHewitt
      BernardHewitt

      Anyone know where I can buy replacement mix knobs for V3?
      • May 6
  • New
    BrionBell
    Newcomer - Level 1
    2022-05-03
    VoiceSolo VSM-300XT Parts and/or schematic needed | Speakers and Monitors

    I have an old model.  I need the vocal input POT.  A schematic or parts list would help, along with a source for the parts.

    Thanbk you in advance!

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  • New
    ArielToledo
    Contributor - Level 1
    2022-05-01
    Voicelive Rack | Vocal Effects

    Hi guyssss... just wondering if TC is going to release an updated version of the Voicelive Rack for all the touring musicians. Please let us know!!! Thanks

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    • 1 Replies
      Oldest
    • ArielToledo
      NicJonesMT Hi ArielToledo. At this time I don't think there are any plans, but I will pass your comments on to the development team.
      • May 3
  • New
    fbonanni
    Newcomer - Level 1
    2022-05-03
    Voicetone H1 | Vocal Effects

    Hello,

    I am a fan of and have always used the Harmony singer. I just bout the voicetone to get better harmony but I notice that it does not have the reverb function that harmony singer has built in.  An oversite on my part.  Can I use the reverb on my harmony singer and the harmony of my nue voice tone H1 together. If so, how do I do that. 

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      Oldest
    • fbonanni
      kiskadar69 Use VoiceTone H1 as before, but:
      Step 1: connect the XLR output of the VoiceTone H1 to the XLR input of the Harmony Singer.
      Step 2: Turn the Harmony Singer's LEVEL potentiometer all the way to the left.
      Step 3: I think you should turn off the Harmony Singer Tone button, but you can decide otherwise.
      Step 4: Amplify the XLR output of the Harmony Singer.
      Step 5: Sing into the microphone while adjusting the MIC GAIN pot (if it has one) and the REVERB pot of the Harmony Singer.
      • May 3
      • Voicetone H1
        fbonanni Thank you!!
        • May 3
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