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190,913 posts
  • johnleahy74
    Contributor - Level 1
    2020-04-01

    Hi all, just bought the tv helicon voicetone h1, there's a usb connection for pc.  What can I do with this? Is there pc software (free) or apps to download to allow me to play with it somehow? Thanks, am a beginner. Best regards,

    john

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    0 142
  • QT
    Contributor - Level 1
    2020-03-30
    1. Can the mono XLR OUT and the pair of stereo TRS OUTs be used as outputs at the same time ?    No harm to the system ?
    2. Is there any difference in LEVEL between the mono XLR OUT and the pair of stereo TRS OUTs ?
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    0 88
    • QT
      TCH-Rob

      Hi @QT ,


      The xlr and the trs outs are always simultaneous, you can use them at the same time. There is a bit more volume on the xlr output than on the trs outputs becuase it would normally be plugged in to a mic channel rather than a line input channel on a mixer. 

      • March 30, 2020
  • DrCarrot
    Contributor - Level 2
    2020-03-22

    I am trying to do this using USB only.  USB alone is connected to the DAW. Not so straightforward... The result is garbled and weird.  Main issues:

    1. How would VL3X get Natplay/Roomsense - where would it get harmony scale reference from? I have tried using my guitar track sent to R and Vox track to the L (2 and 1 respectively) - nah! It comes back mixed together in a stereo, but all I want is Vox alone.

    2. What is the recommended set up? What is DAW tracking? How is it different from DAW insert?

    3. Can it even be done?  Guitar track in for scale reference Natplay that does not output. Dry vox in and wet only vox out (without the guitar).  All using USB only. (Or would I have to use my sound interface to route vox in to mic, guitar to aux/monitor for natplay, and main xlrs back in for recording? That would be sad...)

    SETUP:

    INPUT - USB mode – DAW insert (what is DAW tracking?)

    INPUT - input type USB: voice L/ instr R

    INPUT - Lead mute – on

    SYSTEM – Global Natplay Source – autosense

    SYSTEM – Mix roomsense to NP - on

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    0 185
    • DrCarrot
      DrCarrot

      Anyone? Going once... going twice...

      • March 25, 2020
    • DrCarrot
      Francois43912 This is a good question, Can someone ar TC Helicon please chime in and help this guy!
      • July 26, 2020
  • us_shooter
    Contributor - Level 1
    2020-03-21

    I recently picked up a Martin CEO7 which has no pickup.  I am considering adding a K&K Mini, but need to know if a pre-amp will be required. 
    thank you. 

    0 119
    • us_shooter
      TCH-Rob

      Hi @us_shooter ,


       I use a Seagull with a passive K&K mini pickup into a Play Acoustic, and it works fine. I find the K&K to be quite high output for a passive pickup, and I can add any additional gain in the Play Acoustic mixer or FoH can add it from the mixer. 

      • March 25, 2020
  • Soulfood
    Contributor - Level 1
    2020-03-25

    Hi Guys,

    I own the TC Helicon Voicelive Rack.

    I would like to perform a FACTORY RESET to the hardware and return it to its natural state when it was shipped.

    Any information or guidance will highly be appreciated.

    Thanks

    TC VLIVE.jpg

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    0 421
    • Soulfood
      TCH-Rob

      Hi @Soulfood ,


      All the information on how to perform a factory reset on Voicelive Rack are on page 13 of the manual. I've copied and pasted it here: 


      "This can be performed to initialize all presets and
      system parameters back to their factory defaults.
      To perform a global reset:
      1. Power up the unit.
      2. When the first text is displayed in the LCD
      window, hold the 4 buttons listed below and
      continue to hold until the reset prompt is
      displayed:
      • µMod
      • Delay
      • Reverb
      • Tone
      This procedure can take up to 2 minutes."

      • March 25, 2020
  • RyanGlant
    Contributor - Level 2
    2019-08-05

    Hey all - I'd like to find a way to send a mono vocal from DAW to the Perform VK, so I can get just the harmonies to be recorded as separate tracks to go along with the nicely performed dry vocal. Any ideas on routing? Can I use the aux input on the VK to send the vocal in and play the chords on my keys to trigger harmonies and record the outs on the VK?

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    • RyanGlant
      TCH-Spencer

      Hey @RyanGlant,
      Don't bother with the auxiliary analog input, you should use USB audio!  If you're on Windows you'll need a driver (available here) and if you're on a Mac then it's already good to go.  Use the included USB cable and connect your VK directly to your computer via USB.  This page outlines how the USB audio in Perform-VK works, basically you just use the VK as your audio device in your DAW, send audio to the vocal channel, and record the harmonies coming back from the VK, all over USB.  Cheers!

      • August 8, 2019
    • RyanGlant
      Wineoh52 Hi, Can you elaborate please. I have a vocal track in Protools and I would like to add harmony to the track using either the Perform VK or Acoustic Live. When you mention "This page outlines how the USB audio works" where would I find the page.
      • September 30, 2020
  • QT
    Contributor - Level 1
    2020-03-20

    Hi,

    If using a Presonus Tube V2 preamp, it’s recommended to go into a Voice Live product using the TRS input, but the Voice Live Touch 2 has only XLR IN, guitar IN, and (mini) AUX IN … no TRS input

    Back of TC Helicon Touch 2.jpg
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    0 109
    • QT
      TCH-Rob

      Hi @QT , 


      The Voicelive Touch 2 should be able to take the balanced xlr outputs form the Presonus preamp. I would just make sure that the output gain from the preamp and the input gain on the Voicelive are well balanced. You shouldn't have to worry about the preamp doing damage to your Voicelive Touch 2 unless it's output level is very high, but even then it's unlikely you'd do any damage. 

      • March 20, 2020
  • doodah
    Contributor - Level 1
    2020-03-13

    I use my VoiceLive 2 with a guitar through it for harmonies. The problem I am experiencing is that I am not getting much output from my PA with either my voice, or the harmony voices. I have to set my PA mic channel almost to max volume, while other singers (with other brands of vocal enhancers) are getting plenty of volume output at about 20%. Apparently, some setting is not correct on my VL2, but I have no idea what it is. Re-setting the mic gain is not the answer, as I have tried that many times, including changing mics. Hope someone can help me. Thanks.

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    0 125
    • doodah
      TCH-Rob

      What are your "mix" settings on the Voicelive 2? These can be accessed with the 4 knobs under the screen. If you send a picture of your "mix," "input," and "output" settings that would be very helpful for troubleshooting the issue. 

      • March 19, 2020
  • Stan6889
    Contributor - Level 2
    2020-03-18

    Hi there,

    I'm a bass/lead vocal in my band and I'd like to know if the Harmony Singer 2 would work with bass?
    Some say it would work with the root only, some say it'd need the third as well.
    Could you clarify?
    Take care,

    Stan

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    0 113
    • Stan6889
      TCH-Rob

      Hi @Stan6889 , 


      Our adaptive harmony engine only works with a root and a third, so in order to accurately use your bass for harmonies you'd need to play the third. The Voicetone H1 pedal would likely fit your needs better; it has adaptive harmonies like the Harmony Singer but also allows you to set the scale of the harmonies so you could have accurate harmonies regardless of whether you're singing. 

      • March 18, 2020
    • Stan6889
      Stan6889

      Hi @TCH-Rob !


      Thanks for your reply! However, I'm sorry but I don't quite get the last bit of your answer.


      Could you please clarify? Thanks a lot!


      Stan

      • March 18, 2020
    • Stan6889
      TCH-Rob

      @Stan6889 no worries, I remember writing that last sentence and doubting it's readability.  


      The Voicetone H1 allows you to create harmonies two ways: you can set the key manually, or it can automaticaly detect key from an instrument. The Harmony Singer only uses automatic key detection. For bass, I'd recommend the Voicetone because generally the automatic key detection isn't accurate unless you're playing a chord. If you got a Voictone H1 you could set the key manually per song, and it would still create harmonies even if you weren't playing your bass. 


      Hope this clarifies it, let me know if you have other questions!  

      • March 19, 2020
  • wavesequence
    Contributor - Level 1
    2019-09-17

    I'm wondering if any updates after OS 1.21 are avaliable and where can be retrieved.

    Thanks in advance,

    ws

    1 635
    • wavesequence
      TCH-Spencer

      Hey @wavesequence,
      Yes indeed that is the latest and last firmware update for the VoiceWorks Plus.  Hope you're still getting some use out of that thing

      • October 1, 2019
    • wavesequence
      arlopete1

      I was also searching the internet for an update for my trusty old TC-Helicon Voiceworks Plus as my unit is still on Versions 1.01. I cannot find versions 1.2 or 1.21 and wondered if you could point me to a resource or possibly (out of the generosity of your heart) send the update to me. I have spent endless hours trying to find these updates and I just don't understand why the company does not have them posted somewhere.


      Please let me know. Thanks for your consideration.


      Pete

      • February 17, 2020
    • wavesequence
      Maroliboe

      +1
      I also need the latest firmware (I think it is 1.21) for my Voiceworks plus - where can I download it, please advice
      Thanks & greetings,
      Martin

      • March 18, 2020
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