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  • Josenrique1987
    Contributor - Level 1

    What will be the set up or if there is any preset for Cranberries songs in the TC Helicon Voicelive Play?

    0 98
  • irwiner
    Contributor - Level 1

    Hello everybody,

    I recently purchased the VL3 extreme and am very happy with it. However there are 3 things I cannot find how to do so I am wondering if there is something I have missed, a workaround or it is simply impossible to do... 

    1. Looper - When I press Stop track A/B/C button, the track stops instantly. Is is possible to press stop and have the VL3 to stop the track only at the end of it ?

    2. Drums - I am really missing the ability to have a set of drums that could be used instead of the metronome for example. Is it possible to replace the standard set of sounds usable for the metronome by another sound? Meaning to navigate in the files of the VL3 and replace the current metronome sounds by other ones ?

    Alternatively, I know I can load a drum patern as a backing track or record it with the aux input. However, once this is done, in loop quantize or smart I cannot change the BPM to adjust the pattern speed depending on my needs...I would rather avoid to have 10 backing tracks per drum pattern each with a different bpm.

    Do you have any recommendation on how to manage this ?

    3. Soud effects guitar or vocals - How can I do to have sound effects on the same preset or even on the whole VL3 to have the same output level in volume ? there are all sort of effects that **bleep**ulate, most of them with pregain and post gain volume options. At the end, hiting the comp, drive or changing the preset can give me a volume level totally different and therefore impossible to mixt together in the looper....

     How do you manage this without using a sound level meter in adjusting each effect / preset one by one ?


    Thank you all for you help!



    0 648
    • irwiner

      Hey @irwiner,
      Glad to hear you're liking your VL3X so far.  Hopefully I can help clarify some of these thing for you...

      1. There's no way to queue up a loop-stop action, pressing "Stop" will always stop the loop immediately.  This requires a little extra skill/work but you have to time your button press with the end of your loop when you want it to stop.

      2. The metronome samples cannot be altered or replaced.  Also there's no way to stretch or squish recorded/imported loops into new BPMs.  So yeah unfortunately you're stuck with having to import drums and dedicate a loop slot to each BPM you think you'll need.

      3. Output levels for each preset are managed manually.  There are of course the unit's overall output levels in the Mix menu, but getting each preset's output level relative to other presets is a manual process.  There's no global compressor or something that'll equalize all presets to output at a level similar to each other.  We did our best with the factory presets all to be pretty close to each other's output level, but creating new presets will require you to bounce back-and-forth between a few presets to get an idea of their levels relative to each other.

      Sorry this reply turned into "nope, nope, and nope" - if you have any other questions feel free to ask.  Cheers!

      • October 3, 2019
  • Pyrosinger
    Contributor - Level 1
    0 95
  • flyingsnowman
    Contributor - Level 3

    I tried to import sysex data from a Voicelive 2 into my Voicelive 3 Extreme. Doesn't seem to work! Does this mean that the two devices are incompatible? What about users that have a model 2 and they want to upgrade to the 3 Extreme: will they loose all their sounds???

    0 144
    • flyingsnowman

      Hey @flyingsnowman,
      Unfortunately yes that's correct - VoiceLive 2 presets are not compatible with VoiceLive 3, and vice versa.  This is because the two products, although quite similar on the outside, are vastly different on the inside.  The harmony effect alone is a greatly revamped algorithm in the VoiceLive 3, restricting conversion between the two products... not to mention all the new audio-routing and guitar effects and everything else new in VoiceLive 3.  Sorry!

      • October 3, 2019
  • JavierMartínezR
    Contributor - Level 1

    Please! I love the TC HELICON VOICELIVE PLAY ACOUSTIC. But we do need a ”less bright more comp” mode on the tone feature!

    It’s very strange it doesn’t exist this option. I really like the ”more comp” option... But it would be nice to combine it with the ”less bright” for preventing feedback at loud environments! Could it be possible on a firmware update? Someone from TC HELICON here? This option would make this device perfect for a lot of people! 

    0 213
  • Marie
    Contributor - Level 1


    The function Sync SERIAL is KO when I launch loops by switches assigned with buttonmap (S:A) => it works as Quantize whereas if I lanch loops in the menu "looper" funtion SERIAL is ok.

    Is it possible to do ? However, how can I launch loops and effects in the same time ? can I affect one loop to one preset and use steps ?

    Thanks a lot

    0 147
    • Marie

      SERIAL quantization does not work with loop triggers - it has been common feature request in the past, as it would be a really useful functionality for the Switch-3/6.


      • September 25, 2019
  • Beppe1
    Contributor - Level 2

    Hello, I'm sorry for my english, I would like to buy a voicelive, but I can't decide between the voicelive 2, the 2 touch and the 3 extreme. The thing that interests me most is the completeness and quality of the vocal effects. Could you tell me which of these machines is the most complete and performant from a vocal point of view? I also play the guitar, with the same characteristics on the vocal effects, I would choose the machine that I can also use with the guitar (but not if I have to compromise with the voice effects). I will be grateful to anyone who wanted to answer me.

    0 373
  • rshankar
    Contributor - Level 1


    I have noticed that there is a random spike in the guitar volume when I change the patches in play electric.

    Its not due to different volumes of different patches.

    There will be a sudden spike for maybe half a second before the volume goes back to normal.

    I am unable to change the patches quickly within a song due to this glitch.

    Has anyone else noticed it  ?

    Is there any workaround ?


    Thanks and regards,


    0 218
  • JimMcLean
    Contributor - Level 2

    I have downloaded Voicesupport 2. 

    The menu items show only half a window, and anywhere there is text, the text is musddled and merged with other text, making commands and info unreadable. Anyone else found this and is there anything I can do?

    0 132
    Contributor - Level 1

    HI - totally new to this so please be patient.

    Could do with a couple of pointers for the functions within the device and are there any more presets to download?

    Thanks in advance



    0 209
    • FENDERMAN101

      Hey @FENDERMAN101,
      You can get our free desktop application, VoiceSupport 2, and its accompanying manual on our website here.  Connect your VoiceLive to your computer via USB and you'll get access to hundreds of new presets from VoiceSupport's Cloud.  Cheers!

      • September 10, 2019
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