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  • New
    Frankd117
    Contributor - Level 1
    2022-06-22

    I have noticed that while using the vocal harmony function on my VL3 extreme that the harmony cuts in and out or varys in volume while I am singing. Is there a setting that will prevent this?

    0 8
    • Frankd117
      NicJonesMT Hi Frankd117
      Can you please click support at the top of the page and submit a technical support ticket.
      Please provide as much information on how you have parameters set, and your full setup as possible.
      • Thu at 4:10 AM
    • Frankd117
      H1r4m Prueba modificar los ajustes de voz
      • Thu at 9:39 AM
      • Voicelive 3 Extreme Harmony Cutting Out
        H1r4m Setup - Tone - y ahí modificas las opciones de voz
        • Thu at 9:40 AM
  • New
    akivashapiro
    Newcomer - Level 1
    2022-06-23

    Hi,

    On some presets, I am able to set the harmony Key by holding down the Harmony footswitchand setting accordingly. Then, when it times out, it shows the Key in small letters below the name of "Double" on screen, for instance "G Maj2". However, with some presets, after it times out, it doesn't do that, then when I go back in with the Harmony footswitch, the original Key is still there, not the one I just set. The preset settings have "Global Off" for everything. I've also tried pressing Store twice after setting the Key before and after it times out. No luck. This happens on some presets but not others. I have not found a pattern as to why some and not others. I've also tried to turn the device off and on, and I've removed the power cable for 2 minutes. Nothing.

    Anyone with any suggestions?

    Thanks in advance for the help.

    read more...
    0 6
    • akivashapiro
      H1r4m Presiona el botón touch vocal
      Gira la perilla más grande (la que está junto al botón home) unas 3 veces y verás "mode v1" y ese cámbialo a natural play y presionas store x2 y ya estará libre de escalas tu efecto
      • Thu at 9:39 AM
  • New
    H1r4m
    Newcomer - Level 1
    2022-06-21

    good evening.

    I would like to know how I can send my voicelive3 extreme to be repaired with you

    there is a problem... I'm from Mexico and I don't want to pay so much money, what can you tell me to avoid paying so much for shipping and repair

     

    read more...
    0 3
  • snotice
    Newcomer - Level 1
    2020-10-23

    Hi, TC has so many different units incorporating vocal effects that it's hard to know which is best for singer/acoustic guitar. I can't afford $800 for the Voicelive 3 so I back ordered the Play Acoustic at Sweetwater. Meanwhile I see all your videos for that unit are very old (like 7 years) so I'm wondering if the Play Acoustic is old technology by now?  I was attracted by the "Acoustic" in the name but now I'm wondering if I'm going to get stuck, and maybe I should switch my order to a more modern unit before it's too late? Can you make a recommendation and give some insight as to which units are the most up to date? Thanks!

     

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    0 776
    • snotice
      PedroRodrigues Hi Steve, please be aware that any of the TC HELICON unit are up to at and generally they work with the more recent OS relapsed, another point to consider is the fact that any unit when accompanied by the original invoice will always be covered in warranty by the defined period in the respective territory of purchase. I would suggest to follow the link below to access our products so you can analyze the best option for your needs. Thank you https://www.tc-helicon.com/tchelicon/search-results.html?queryStr=voicelive
      • October 26, 2020
      • Is Play Acoustic still supported or obsolete?
        snotice You still didn’t fully answer the question, so i’ll rephrase: Is the Voicelive Play Acoustic (black) still being manufactured? If not, is the Voicelive Play (the blue one with the same form factor) the direct replacement, and does it contain all the same abilities (software) as the Voicelive Play Acoustic? Or, is there some other model voice unit that has replaced both of them - other than the Voicelive 3 which I can’t afford for $800? Even if unsold units of the Play Acoustic are still available I don’t want to buy one if the model is formally discontinued. I only want models that are under current production and are still being fully supported and regularly updated with new software. Please help me make my purchase by giving me straight and complete information. Thank you.
        • October 26, 2020
    • snotice
      PedroRodrigues Hi Steve,Thank you for your reply, Please be aware that at this moment all the Voicelive Play line is not discontinued and as I mentioned on the previous message if you present your invoice and the unit is still in warranty any unit will be supported.
      Please follow the link below to access our TC HELICON Main Page so you can see all the units that are in production, the units that are not in production they will have a warning stating Legacy
      https://www.tc-helicon.com/tchelicon/search-results.html?queryStr=VOICELIVE
      • October 27, 2020
    • snotice
      HaloRecordings snotice. I understand your question and I'm in the same boat. The Play Acoustic (PA) has been out for several years. Too many. I would think there's a new model in the $300 range on the horizon. The VoiceLive 3 is not only out of my price range too, it's way too complicated for my needs. I use the original Harmony G pedal and have been using it since it came out about 10 years ago. I run the Guitar THRU into my pedalboard and I love the pedal. But I want to upgrade to something that has a more accurate harmonies along with guitar effects. The PA comes close to what I'm looking for but it is old and it doesn't have the I/O's I would expect in a pedal at this price point. And a little note to answer your question about the PA being in production. The answer TC gave you was a link to a a list of all "in production" vocal pedals. The PA is not listed. So I would think they are no longer being produced. This may be why I've seen them at lower prices. Get rid of the old stock before the new and improved model comes out. I'm sticking with my Harmony G. If TC does release a new model I hope it has the following: Guitar IN and THRU (to run a guitar to a pedalboard and Amp}. A separate Guitar XLR/1/4 Inch Combo Stereo OUT with the onboard effects. XLR Combo Stereo Vocals Out, MIDI in and USB C. Similar to the Boss VE-8 and VoiceLive 3. Good Luck.
      • February 1, 2021
      • Is Play Acoustic still supported or obsolete?
        snotice thanks for the help and insight
        • November 25, 2021
    • snotice
      Anker73 Also hoping for a new version. I like the idea of the "Global" guitar setting on the PA but then you can't tweak a thing. if you create a preset with some chorus on your guitar it changes EVERYTHING. If you turn off "global" then you have to manually re-do every guitar sound setting on each pre-set just to add 1 little element.
      • Tue at 7:50 PM
  • New
    Jaitin123
    Newcomer - Level 1
    2022-06-20

    My Tc helicon voicelive play is creating a constant noise when plugged in to PA system in the live set up.I have checked it with multiple PA systems.The problem also persists while I listen to the monitoring through plugging in the headphones.

    Any suggestions on how to fix it ?

    read more...
    0 11
    • Jaitin123
      PedroRodrigues Hi Jaitin123, the VOICELIVE PLAY offers 3 settings for the OUTPUT

      1 . STEREO – XLR outputs receive a stereo mix of all voices and other inputs .

      2 . MONO – A MONO full-mix signal is on the LEFT and a DRY vocal is on the RIGHT .
      Any Tone and Pitch Cor Amt settings from the Setup menu are included on the RIGHT DRY channel .

      3 . DUAL MONO - A MONO effected voice signal (all voices) is on the LEFT and AUX is on the RIGHT.
      This is great for sending music to one channel of a PA and Vocals to another, especially in a Karaoke situation.
      Vocal Cancel – Attempts to remove the vocals from a piece of music .


      There are two settings:

      1 . OFF – No processing is performed on the aux input .

      2 . ON – Processing occurs to attempt to remove lead vocals from a piece of music .

      This process can create “Karaoke” style music for you to sing along to, including key information for harmony generation.

      The processing capability can vary quite a bit from song to song, depend- ing on the way the song was originally mixed .

      Lead Mute – Mutes the Lead vocal and only outputs processed signals .


      There are two settings:

      1 . OFF – Lead vocals are routed to the main mix .

      2 . ON – Lead vocals are removed from the main mix .


      Digital Out Level – Controls the USB output level .

      Headphone Lim – Controls the level at which the headphone output limiter engages.
      Levels closer to 0db allow for louder headphone output levels.

      Please confirm that you have set up you unit accordingly and that the cables used are in good conditions.
      Thank you
      • Mon at 12:49 AM
  • New
    Massy66
    Newcomer - Level 1
    2022-06-19

    Hi, all in a while my voice live 2 is'nt working. All the connections are properly made: mic cable in the Xrl input, 1/4" cable in guitar in input, xrl cable in xrl  left (mono) output which is connected to a mixer xrl fader. Well, yesterday I switched on the voice live 2 and it didn't world. I couldn't head no sounds From the PA connected to the mixer while other instruments were working good ad usual. I checked twice EVERY cable by connecting each of them directly to the mixer: mic and guitar worked. So it' s not the cables and It's not the mixer and the PA system. I even tried to solve by resetting to factory default both set up and presets but nothing. Actually it seems there's something wrong  in the input 'cause not just there's no level in the led mic but even the guitar tuner doesn' reveal any sound from guitar. Hope I explained it Well. Any suggestion?

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    0 13
  • New
    LucV
    Newcomer - Level 2
    2022-06-16

    Is there a site that does a product comparison between the VoiceLive 2 and VoiceLive 3?

    I have the 2 and am curious to know what extra features that the 3 has.

    Thanks.

    0 6
  • New
    Rodders45
    Newcomer - Level 1
    2022-06-17

    VoiceLive3 Extreme - Can anyone advise me as to a sensible setting for a gentle vocal correction when using the VL3X. I'm not the most accurate vocalist but not the worst..... I do have a Mic Mechanic 2 where the 'correction' procedure is fairly simple and straight forward. The control knob goes from 0 to 100% (I usually set it at about 30/40%). Looking for a similar kind of correction setting when using with the VoiceLive3 Extreme. Any help will be much appreciated. Thank you, Rod.  (sorry for posting the above in the incorrect 'product category' ie effects and signal processors). 

    read more...
    0 4
    • Rodders45
      WilliamR I would go into the edit screen and under hard tune select natural correction. As far as setting it's really a matter of taste, so I would suggest experimenting with how hard you want the auto pitch correction to hit. The default setting of natural correction is sufficient for a lot of people.
      • Jun 18
  • New
    MikeFernando
    Newcomer - Level 2
    2022-06-17

    HOW CAN I RESET MY TC HELICON VOICELIVE2 ?

    0 12
    • MikeFernando
      ChrisEdwards1 Hi MikeFernando, To restore Factory presets: Hold down "Tone", "Pitch" and "Guitar FX" on power up. To restore Factory system settings: Hold down "Setup", "Wizard" and "Store" on power up.
      • Jun 17
  • New
    LucV
    Newcomer - Level 2
    2022-06-16

    How can I tell which version of Firmware I am running on my VoiceLive 2?

    What is the latest Firmware release for VoiceLive 2 and where can I find it?

    0 8
    • LucV
      ChrisEdwards1 Hi LucV, please see the latest response sent by myself on your case (CAS-608005-V4S8F3) regarding this query.
      • Jun 16
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