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298,878 members
182,557 posts
  • New
    jimimeza
    Newcomer - Level 1
    2021-01-20

    Hi, I just bought the talk box synth, and it really does what I wanted for. 
    as a newbie, I want to know what the voice support can do in that particular pedal.
    Thank you, and greeting from Colombia.

    0 45
    • jimimeza
      WilliamR Hello, William from musictribe here. You would use voice support to install firmware updates as needed. There aren't any editing features with this particular pedal in voice support.
      • January 20, 2021
  • New
    M1977
    Newcomer - Level 1
    2021-01-15

    I have a new Voicetone C-1 that I've used about 5 times. When I plug the unit in for power, my input level LED does not light up and I am not getting any sound through the unit. Any idea as to what may be happening. If I need to send it in for a repair, then where do I send and how, etc.  Thx   M1977

    read more...
    0 51
  • New
    giallaccio
    Newcomer - Level 1
    2021-01-19

    HI, I have a problem.....I'm trying to add the detune eddect to the guitar , but I can't see any differences while swiching the "on " and "off " control. Can you please give me any suggestion?

    0 47
    • giallaccio
      PedroRodrigues Hi giallaccio please confirm if the unit in Talk mode? If the HIT LED is flashing, tap it once to return to normal mode.
      If it its not in that case I would suggest performing a factory reset, for that when powering up the unit, press and hold “Back” and “Store”. *Any changes you have made to presets or setup information will be erased. Back up your custom presets and setup data via VoiceSupport2 .
      • January 20, 2021
  • New
    Robertlthomson
    Newcomer - Level 1
    2021-01-19

    I have an older acoustic guitar with no pick up. Can I still use the Harmony Singer say with a microphone in front of 5he guitar and one to sing into?

    0 84
  • New
    dgnyberg
    Newcomer - Level 2
    2021-01-16

    I use a Variax Guitar with my VL2 and I want to try something but I am not sure if it will work.

    I want the Acoustic Models to go through the VL2 directly to the PA using the VL2 onboard effects.

    But, I want the electric models of the guitar to go out the "guitar through" jack to a pedalboard and an external amp.

    My question is:

    Does the VL2 Guitar Through jack use a TRS connection, connecting the ring and sleeve, to tell the VL2 that
    a guitar is connected and that is what makes the guitar signal go out to an external amp?

    Would it be possible to use a switch to connect/disconnect the ring/sleeve to control this?

    I thinking that a footswitch that does this would allow me to switch how the VL2 directs the guitar signal.

    Would trying this cause potential damage to the electronics of the VL2?

    Thank You for your responses!! 

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    0 71
    • dgnyberg
      PedroRodrigues Hi dgnyberg as I'm sure you understand we do not advise or endorse any kind of intervention or modification performed by the user on any unit. Never the less I will leave below the full routing for your VL2 so you are fully aware of your options. I hope this helps Thank you
      • January 18, 2021
      • VoiceLive 2 Guitar through connection question
        dgnyberg I'm not looking to modify the unit. I was just wondering if the Guitar Thru connection is a TRS jack and if it is, could a footswitch be used to make or break the ring/sleeve connection on a cable to make the VL2 "think" there is no guitar connected to the Guitar Thru jack. That might, in essence, send the signal to either the internal effects and the main PA with the vocals OR to an external pedalboard and amp. Thus, no modification to the VL2 would be done.
        • 1
        • ·
        • January 19, 2021
  • GrigoreCojokaru
    Newcomer - Level 1
    2021-01-16

    please tell me what to do, it does not connect to laptop tc helicon perform vk

    0 58
    • GrigoreCojokaru
      ChrisEdwards1 Hi GrigoreCojokaru, would it be possible to provide some additional information on your setup? For example, if you are using a PC or MAC and what operating system they are?

      Are you using a USB hub? If so could you please directly plug it into your laptop.
      Are you using USB 2.0 or 3.0?
      If any other applications are open could you please try closing these?
      Is the unit showing in Device Manager but not the Voicesupport software?
      • January 17, 2021
  • New
    Diamonds
    Newcomer - Level 1
    2021-01-16

    Hello, Newbie to this product and site. Before all of you experienced professionals roll your eyes at lack of knowledge. ? Could someone please point me in the right direction? I watch the 3 part youtube video but they mostly go over what the product does not really how to find specific effects or how to select them. I'm looking to...

    1) set up the unit in a quick simple way, just myself as the singer with a bit of pitch control (not alot of it) and set my personal effects like reverb for example. Also set up the chorus with maybe 2 or 3 backup vocals. Then store this setting for everytime I turn it on.

    2) receive any tips or suggestions to download the firmware for specific songs and or singers. Should I do this on my laptop or is it possible to download a "Music tribe app"  that will hold this specific information?

    On the unit itself I'm a bit confused as far as the what button I use to select. Like I said.. I'm really sorry for my lack of knowledge with this. If anyone could help I would be so greatful. ?

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    0 47
    • Diamonds
      PetGerbil Hello.! Don't worry, no-one likes the rolling eye professionals anyway. :)

      Firstly I haven't got a Voicelive play, I've got a different model. So I won't be much help, but. The Manual can be downloaded from..
      https://www.tc-helicon.com/downloads.html

      It's a bit of a faff to find it, but if you scroll down the "Products" section, it's there. There's also a quick-start manual there as well.

      There is also software called "Voice Support 2" Which you should be able to find by scrolling further down the "Products" section. This can be used to back up presets. (I think on a VL play) and update firmware.

      Anymore than that will require someone with more knowledge than I. :)

      But what I would do is go through the presets (with the control knob...I think.) and find one that is close to what you want, Then tweak that and store it. That way you don't have to start from scratch.
      • January 17, 2021
  • New
    RandyMorgan
    Newcomer - Level 1
    2021-01-14

    First of all what a god aufull experiance simply to try to locate a part - company should be ashamed of itself.

     

    So I assume I am communicating with a user group rather than the company here ... so does anyone have a line of this part?

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    0 102
  • New
    MartyCansler
    Contributor - Level 2
    2021-01-12

    I just purchased a Perform VG and tried to attach it to my mic stand.  I think it must only fit  the upper portion of the mic stand, but this still seems to be too large.  Mine, and most I have found are 5/8" diameter.  I have an older one that has an upper tube of 1/2".  This seems to fit well.  

    So which size should it best fit?  Will I break this if I try to attach it to the 5/8" tube?  

    read more...
    0 106
    • MartyCansler
      PedroRodrigues Hi, MartyCansler I would suggest to use a mic stand with 3/8" diameter to use with the Perform VG
      • January 12, 2021
    • MartyCansler
      MartyCansler Thank you for your reply. Do you know who makes a mic stand with this size?
      • January 12, 2021
      • Mic Stand Mount size for Perform VG
        PedroRodrigues Hi Marty I'm sure you will find a few solution on Thomann
        • January 13, 2021
    • MartyCansler
      MartyCansler Thank you Pedro. Just does not seem common to find this 3/8” diameter and no one list these specifications online.
      • January 15, 2021
  • New
    mikecurtis
    Newcomer - Level 1
    2021-01-06

    It broke. This is the A-B switch on a Voicetone Harmony G-XT.
    How can I replace it?

    0 88
    • mikecurtis
      WilliamR Hello Mike, Please submit a Care Ticket. Click on the Support link at the top of this page. On the Support page, scroll down to the bottom and click on Technical Support to get started. We can get that part ordered for you.
      • January 6, 2021
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis That seems to be a black hole. I got an automated response, but nothing further.
        • January 11, 2021
      • My A-B switch got smashed by a piece of falling gear
        WilliamR Hello Mike, We can get you the replacement parts through the support portal. If you create a parts ticket, someone from our parts department can get this done for you. This is where we can line everything up for you to get all the parts you need to fix your Voice tone harmony gxt.
        • January 11, 2021
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis I can see my tickets in the queue and I see someone left a one line comment providing an apparent a part number, but I don't see how to get the part ordered
        • January 14, 2021
    • mikecurtis
      mikecurtis I wish. I find this process pretty cumbersome. I can see my tickets in the queue, and I can see someone responded with a part number, but I am getting no way to order the part. I think I have 2 tickets in the parts queue, (because I couldn't see the first one)
      • January 14, 2021
    • mikecurtis
      WilliamR Hello Mike, Sorry for the delay. Todd has just sent you a price quote through case number CAS-406878-D9T2F2
      • January 15, 2021
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis How do I see that? I'm on the Care Ticket Details page and I selected CAS-406878-D9T2F2 from my list of tickets, but I don't see anything from Todd. Nothing in my email either.
        • January 15, 2021
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis
        • January 15, 2021
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