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  • New
    Newcomer - Level 1

    I really like the GOXLR mini, after trying loads of different pre amps and gates / channel strips for my mic its just about the only thing i found which works for a really great price! however, my set up for it is complex and due to the way its set up i cant use it to its full capacity (for some background i stream on twitch via obs studio), my input chain is as follows: shure s7mb > go xlr mini > pc

    this works and is great as an input, my issue stems from output which i personally have two issues with, 

    1. i like to keep my own listening volume sepparate from stream volume, with the goxlr this currently isnt possible as far as im aware, if i were to use all the faders and output to stream mix, if i decreased the volume on a single fader, i have no way to compensate for that in obs, this could be fixed by optionally outputting the channels sepparatly as well as a combined "stream mix" , so currently i am only using a single fader to output music only to stream mix, so if the volume is too low for stream, i can increase it in obs without affecting my listening volume.

    2. i use a external dac and headphone amp which makes routing output from the goxlr a bit of a pain, currently with the single fader im using, with voicemeter i take the streammix input and output it to my dac > headphone amp > headphones which isnt a great chain, i'd really love to see a feature either in a new go xlr to have lossless clean usb output, or have a software update to output to a specific device or again having seppareted channel outputs would allow me to fully use the faders to control my own volume sepparate from obs' output


    other than those personal problems, i really love the goxlr! i think its a fantastic product and in more simple setups works really really well

    0 32
    • AlexNotTheLion
      TC Helicon Hi AlexNotTheLion, great to hear from you! Thank you for your incredible support! This means a lot to us.
      • Jul 23
    • AlexNotTheLion
      PedroRodrigues Hi AlexNotTheLion, I will leave you below a full GOXLR set up that will be helpful on this matter, information that involve OBS may be better answers by the OBS developers, so I would advise you to contact them directly.
      When it comes to using an external DAC, please take in to account that the GOXLR is a ADC and it will not be possible to use both unit at the same time as the GOXLR was developed to manage all aspect of the digital audio conversion and routing both unit as you have described just diminishes in a big way all the tools the GOXLR can offer you accompanied with an huge increase in the complexity of the set up.
      As I said on above please set up your GOXLR as stated below and you will have a huge amount of tools and processing power available for a seamless integration with any Broadcast tools.
      Please confirm that you are connecting the unit directly to your computer via USB 2.0 port avowing any USB HUB’s and any USB adaptors.
      Please confirm that you are you using a 1 x 1/8" TRS, stereo to connect your headphones?
      Are you using a headset? If you are please see the connection diagram below:
      (PICTURE 1)
      Please check the video below that will be very useful on this matter:" target="_blank" title="" target="_blank" title="">">">
      I would also suggest uninstalling the GO XLR APP and the install the lasted version available version that you will find by following the link below:" target="_blank" title="" target="_blank" title="">">">

      When it comes to configure the GO XLR instead of showing up in your computer’s operating system as a single device with multiple inputs and outputs, GO XLR shows up in your computer as several different audio sub-devices dedicated to different elements of your overall livestream.
      Sound>Playback Tab These different sub-devices will each appear separately in your PC’s
      Sound>Playback tab:
      (PICTURE 2)
      These Playback sub-devices carry the following types of audio information:
      Chat—voice chat audio from services such as Discord or Skype
      Game—audio from your videogame, such as explosions, special effects sounds, or alert noises that originate inside the game
      Music—audio from music applications running on your computer, such as Spotify, Windows Media Player or iTunes
      Sample—audio that has been sampled in GO XLR plays back into your stream over this channel
      System—this channel serves as a catch-all for when perhaps you have a particular video game that won’t allow you to choose a specific output device
      To set up your audio devices in the Sound>Playback tab, use the right-click option on your mouse to take the following assignments:
      set up the System channel as your overall Default Device
      set the Chat channel as your Default Communications Device Once assigned, the system will add a green check mark and text label to mark each of these devices:
      (PICTURE 3)
      Similar sub-devices also appear in the system Sound>Recording tab in order to make your livestream audio available for recording.
      These Recording sub-devices carry the following types of audio:
      Broadcast Stream Mix—the final stereo mix that contains audio from all sub-devices combined into a single stream
      Chat Mic—audio from your personal chat mic (chosen as the Default Device via the right-click function)
      Sample—sampled audio from GO XLR plays back and can be recorded using this sub-device
      (PICTURE 4)
      Once each of these sub-devices has been set up and assigned to a GO XLR slider, each slider on GO XLR can independently control its assigned audio device.
      Each slider may then be used to adjust that device’s volume within the final livestream stereo mix. To further illustrate this separate-and-mix concept, if you feel that your Chat audio is too loud, you simply reach out to the assigned slider on your GO XLR and move the slider downward to decrease the Chat volume relative to the Game, Music or Sample audio.
      If the Chat audio is too quiet, you can reach out and move the Chat slider up to increase the Chat volume or you may also grab the Game, Music and Sample sliders and move those sliders downward to decrease those sub-devices’ volume relative to the Chat audio.
      As last to avoid an unintentional doubling of your audio, you will need to go into Windows under the Sound>Recording tab and make sure that the Windows “Listen to this device” option is switched off for your designated Default Device.
      The “Listen to this device” option is the internal method by which Windows allows you to monitor audio, but the processing latency inside your PC is slower than GO XLR’s internal audio processing, and so this slight delay inside the PC can create an unintentional doubling of the audio.
      To de-select “Listen to this device,” follow these steps:
      Open the Windows Sound control panel.
      Click on the Recording tab.
      Right-click on your designated Default Device.
      Choose the Properties option from the pop-up menu.
      Choose the “Listen” tab in the Properties pop-up window.
      Find the “Listen to this device” option.
      Make sure “Listen to this device” is UN-CHECKED

      Thank you
      • 16 hours ago
  • New
    Newcomer - Level 1

    Hello, I recently bought the UMC202HD, after watching countless of reviews. I thought it'd be a good option. I'm not a professional, so I was not looking for something extremely expensive, just something that will work.

    When the audio interface arrived, I tested it, and the sound quality is very GREAT. There's no hiss noise, whatsoever. However, it does have VERY low input volume. Whenever I record my voice, it sounds very low, and not only that but the interface also says it's clipping despite of the fact how low it records. I have the gain all the way up, and there's no hissing sound or anything, but even with the gain all the way up, it still doesn't sound loud enough. I was using the SAMSON Q2U, via USB connection and thought that maybe an audio interface would allow me to make that microphone louder, and to reduce the hiss noise, but it actually sounds louder on the USB connection than on the interface. What am I doing wrong? I'm using the XLR cable that came with the SAMSON Q2U. I've already installed the drivers, but the input still sounds low. The audiointerface works, it gets recognized by my computer, and it doesn't have any static, hiss noise. However, it dos have VERY low input volume, which makes me sad because the volume is not enough. What am I doing wrong? Please, help. Thanks.

    0 4
    • Gonzalez
      john0121 Hi Gonazles, first and easiest things to check:

      - You don't have the PAD button engaged
      - You are providing the mic phantom power if required

      If you're still having problems then please fill out the Tech Support form via the support button and one of our specialists will be able to assist you further.
      • Tue at 11:36 PM
  • New
    Contributor - Level 1

    I purhcased the UM2 as a pre-amp for our paging system at work. The pager input comes into the 1/4" input, and the amp takes the stereo RCA connection.

    The things I liked about this little unit is that it's very reasonably priced, it had the I/O connections I needed, and I could adjust both the gain and the output.

    What I didn't realize is the power requirement is 100% USB. There's no A/C adapter. I tried a charging block, but the unti won't power on.


    Does the UM2 actually need a data packet to power on, or can I wire in a resistor between the D+ and +5 lines? If it's only Data-USB, then I'm going to return it.

    0 6
  • New
    Newcomer - Level 1

    I am using UCA202 to record my Keyboard. The monitoring output is perfect but the USB output sound is not quite decent (low frequencies not clear)

    Does this has something to do with sample rate and stuff? Please help me. I am quite new.

    0 5
    • aryan12323
      PedroRodrigues Hi aryan12323 I would suggest confirming that you have the ASIO4ALL drivers installed on your computer, it is also important to confirm that you are using a 16-bit 44.1 kHz or 48.0 kHz sample rate. Please confirm that your unit is connected directly to a USB 2.0 port.
      • Tue at 1:14 AM
  • New
    Newcomer - Level 1


    I noticed that my new Behringer UMC204HD always has the power light on, even when I turn off the computer. Is this normal or am I supposed to unplug it everytime? It doesn't have a power button so I'm a bit concerned of leaving it on all the time.


    0 8
    • aamajzoub
      KyleJohnson Hello, Kyle here with Music Tribe. That would indicate that your computers USB ports are still providing 5V power while your computer is off. Are you shutting your computer down completely or just putting it in Sleep mode? I'd take a look at your USB power settings in your computers preferences.
      • Aug 1
    • aamajzoub

      I'm shutting it down completely. I'll try to google how to change the usb power settings. Do you know by any chance how to do it? Thanks!

      • Aug 1
  • New
    Newcomer - Level 1

    When i connect interface to pc nothing happens, its not visible in audio devices section. Drivers are instaled and the power led on interface is on.

    0 10
  • New
    Newcomer - Level 1


    I have a question regarding the interface and the midi ports it occupies (on windows 10).

    I have downloaded a midi utility tool from Korg and shows the the UMC-1820 occupies 4 midi ports - why is that and will it be ok to delete them via this tool from Korg?

    The reason i am looking into this is because Windows can only handle 10 midi devices and some might not work if i don't clean up the list of midi devices.

    The USB devices list (attached pdf) shows 3 instances of the Behringer as well - can i remove the 2 instances that is not connected, without ruining my DAW setup?

    Hope somebody can help with this as there are many people looking into this windows issue.

    Kind regards


    View Attachment
    0 3
  • New
    Newcomer - Level 1

    Hi, i have behringer UMC404HD, and when i connect to my computer, and using zoom or google meeting, etc. i can't use the all channel (4 channel) at the same time, and i have to chose switching betwen using channel 1 and 2, or using channel 3 and 4. Did you guys have any solution for this problem? i want to use all channel when teleconference

    0 7
  • New
    Newcomer - Level 1


    i have just purchased the UMC204HD to interface with my iPad, and whilst it can monitor the audio from the iPad, it will not pass on the processed signal from Bias FX2 DAW. I have a powered USB Apple CCK providing ample voltage, but no joy using any DAW.

    Can you assist me please?



    0 7
    • Slartibartfast71
      DavidKnighton Hello Slartibartfast71,
      You may want to open a support ticket for this. I would suggest hooking the interface up with a computer and confirming that the audio can pass both ways. That way you can be sure the device is not to blame, and to focus your efforts on the iPad connection. Generally, you will need to use the Apple Lighting to USB3 to interface anything with an iPad. If you use an off brand adapter, it might not work as expected, so be sure to use the Apple branded adapter.
      • Jul 29
  • New
    Newcomer - Level 1


    I have been using my UMC404HD recently. It works flawlessly with my Android phone using AudioEvolution app and their driver.

    A couple of months ago I could plug my interface into a MacBook Pro 2015 (with i5 Intel CPU) using the usual USB port, and it also worked great and flawlessly in GarageBand and Audacity, no further setup required.

    Today I just purchased a MacBook Air 2020 with the new Apple M1 CPU. Added to the new processor type, it only contains USB-C ports, so I guess I'll have to use a USB hub as a middle man, or maybe a USB-B to USB-C adapter/cable at least if I'm going to plug the interface directly (btw, I'm looking for a hub already). While I wait for it to arrive home, I've been wondering: will my interface work flawlessly in my new setup? Is there any issues related to this setup? Are there Mac users experienced in this topic, who could give any advice?


    Thanks in advance!

    0 5
    • ViniSasso
      Nigel67 Hi ViniSasso. Your set up should work absolutely fine. I would advise one thing though and not to use a USB hub as some of these can cause conflicts. To start with, I would suggest using a USB-B to USB-C converter cable and once you have the system running move on to a hub if required. The USB port should be USB2 compatible. Set up should not be any different to your MacBook Pro 2015
      • Jul 28
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