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234,073 members
109,683 posts
  • New
    denty46
    Newcomer - Level 1
    2021-03-11

    Hey Everyone

    Have just taken delivery of the Sub'n'Up Effects Pedal which I decided to buy because of the great sounds it can produce but especially for it's reported ability to emulate a baritone guitar (Fender Mark VI) as per Jet Harris in the 60's using a Standard Fender Stratocaster guitar.

    Tone Report review had the following to say about the Sub'n'Up in this regard .....

    Broken Tron quickly became my favorite TonePrint. As the name suggests, it exists to recreate the tone of a Mellotron—one that has been neglected and is suffering from sticky motors and degrading tape. The vibrato sounds great and if you use the sub-octave on its own, it's oddly enough the closest to actually sounding like a baritone guitar. And that subtle vibrato on the baritone is great for both classic Bass VI sounds as well as cool surf the stuff from the ‘60s. 

    I know other Octaver pedals (eg. Electro Harmonics Pitch Fork & POG) are able to produce this type of sound so if anyone can elaborate on the above or let me know what settings etc are required to get this sound on the Sub'n'Up, it would be greatly appreciated.

    Cheers  Pete

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    0 23
  • New
    bhm4915
    Newcomer - Level 1
    2021-03-05

    Hi

     

    I have a TC Electronic Nova System and have just lost 2 1/4 inch nut and collars that screw into the line in and the output left jacks.  I've purchased some here in the UK but while they fit they are too long to screw into the until flush.  Would anyone have any idea where to purchase the correct fittings.  I've pasted a link below simlar to what i need if not the same.

    Kind Regards

     

    N

    https://www.ebay.co.uk/itm/TC-Electronc-Input-Output-Jack-Replacement-Nut-Collar-for-Echobrain-Pedals/201887821212?hash=item2f0173ad9c:g:ehAAAOSwc-tY5DfS

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    0 38
  • New
    Giuseppe11
    Newcomer - Level 1
    2021-03-05

    Hi! :)

    I'm having trouble with my konnet24d,my mac os 10.13 doesnt read the soundcard,the blue light didnt turn on.I installed the software on it,but doesnt work,is it my operating system that doesnt work with the soundcard?

    0 44
    • Giuseppe11
      PedroRodrigues Hi radioinsectrecords, please consider that the Studio Konnekt 48 is a legacy unit and we have stopped releasing any resources for this unit for some time now therefore if you wish to keep using this unit will must do it exclusively on legacy operating systems. Thank you
      • Mar 7
  • New
    radioinsectrecords
    Newcomer - Level 1
    2021-03-06

    Greetings TC Electronic,

    I am a proud owner of your wonderful device Studio Konnekt 48 (SK48) which I still find very useful after all these years. I’ve gone through the various driver upgrades in Windows including the 32bit to 64bit upgrade. However just recently by chance I noticed (in Device Manager) that the drivers Windows was using for my SK48 were 32-bits (below) even though I’ve already installed your 64-bit drivers years before.

    1. C:\Windows\system32\DRIVERS\TCNear.sys
    2. C:\Windows\system32\DRIVERS\TCNearAudiosys
    3. C:\Windows\system32\DRIVERS\TCNearMidi.sys
    4. .......

    I've found that my SK48 64-bit driver files were in “C:\Program Files\TC Electronic\TC Near

    My question is how do I make Windows 10 use the SK48 64bit drivers above rather than the 32-bit ones ?

    Your advise to this is kindly appreciated.

    Many thanks in advance.

    Sincerely,

    Phil Mark


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    0 48
    • radioinsectrecords
      PedroRodrigues Hi radioinsectrecords, please consider that the Studio Konnekt 48 is a legacy unit and we have stopped releasing any resources for this unit for some time now therefore if you wish to keep using this unit will must do it on legacy operating system as this unit will not interface on any 64-bit platform. Thank you
      • Mar 7
  • New
    Ritch
    Newcomer - Level 1
    2021-03-07

    Dear,

    I see on any shop and web shop than the PROCESSOR MULTI EFFECT TC ELECTRONIC M350 is discontinued.

    Is it right or wrong ?

    The M350 is it replace by a new PROCESSOR MULTI EFFECT in the futur ?

    Regards,

    Ritch.

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    0 31
    • Ritch
      PedroRodrigues Hi Ritch, please consider that at this time the M350 is not discontinued but effectively we are always developing new products tat will help our customer on there creative quests. I would suggest to keep an eye on your social media for any news on new products . Thank you
      • Mar 7
  • New
    ruezz
    Contributor - Level 1
    2021-03-04

    Hello,

    Figured I would try this again because I never got an answer last time. Can someone please tell me the ACTUAL cabinets the cab sims are based on? (Fender, VOX, Marshall, Mesa, etc?)

    • Jose 30 4x12 
    • Vintage 4x12
    • Creamy 4x12
    • 65 4x12
    • Greenery 4x12
    • Bluey 2x12
    • Creamy 1x12
    • Golden 1x12
    • BASS 1x15

     

    Thank you in advance for your help!

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    0 28
    • ruezz
      ChrisEdwards1 Hi ruezz, These are completely custom cab sims created in-house using a proprietary method for Plethora X5, they are not designed with any specific brand of amp in mind.
      • Mar 5
      • Plethora X5 Cab Sim (2nd Attempt)
        ruezz Cool. Thanks Chris
        • 1
        • ·
        • Mar 5
  • CEB
    Contributor - Level 1
    2020-01-08

    Hi I have a TC 6000 MK2, it says that the license have been destroyed and that we need to phone to get our license back. We are on a big show right now and we need our broadcast bundle. Can we call and give you the SN and get our license back??

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    0 128
    • CEB
      TC-Mike

      Hi CEB,


      the support phone lines are unfortunately not available any longer and you have file a support request via the Community interface -> click on SUPPORT tab at the top of the page and then on "create ticket".


      Best regards,


      Mike

      • January 8, 2020
    • CEB
      PedroRodrigues

      Hi CEB


      That is a unfortunately situation, but it happens and we will be here to help you resolve this matter.


      What you need to do first is to replace the 3 V  battery present on the Main Frame of your TC 6000 MKII.


      It is adviseble that the battery exchange is performed by someone who is confortable soldering or by a techician.


      Please see the link below to acess our network of partners and service centers:


      https://www.tcelectronic.com/brand/tcelectronic/store-finder?division=ENTE&isoCode=GB&type=POS#googtrans(en|en)


      After the battery is replaced you should power the unit on, please do power off the unit in any ocasion, then submit a request via via the Community interface -> click on SUPPORT tab at the top of the page and then on "create ticket".


      Provide the serial number for your Main Frame and the 16 digit restore present on your screen and we will reactivate your unit in no time.


      Please adress the assitance request submitted in my name so I can  deal with your request ASAP.


      Best Regards


      Pedro Rodrigues


       

      • January 8, 2020
    • CEB
      QQ8472626 我的也是这样的问题,已经申请了,请您查看下信息。谢谢
      • Mar 4
  • New
    voodoo1
    Newcomer - Level 1
    2021-03-02

    can you duplicate boards on the plethorax5, if so how?

    0 109
    • voodoo1
      TC-Marcus Yes you can.
      - Toggle to the board you want to duplicate
      - Enter edit mode
      - Push up on the Board toggleswitch
      - Select duplicate
      • Mar 2
    • voodoo1
      voodoo1 thank you so much, also, how do you delete them?
      • Mar 3
      • can you duplicate boards on the plethorax5, if so how?
        TC-Marcus Almost the same thing
        - Toggle to the board you want to delete
        - Enter edit mode
        - Push down on the Board toggleswitch
        - Select delete

        Note that you can also choose "clear" instead of delete. As the name suggests, this will just clear the board
        • 1
        • ·
        • Mar 3
  • New
    soundbee
    Contributor - Level 2
    2021-03-01

    Hi there!

    I have a Plethora X5 incoming and have a couple of questions....

    1) in true bypass mode is the insert loop still active?

    2) in buffered bypass does the signal go through AD/DA converters?

    3) Are the cab sims on if all effect slots are off (buffered bypass)?

    Thank you in advance! 

    -Kevin 

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    0 44
    • soundbee
      PedroRodrigues Hi soundbee please consider that in bypass mode it bypasses any effects active on the unit using any routing even the Cab sims routing process, please also consider that any signal inputting on the unit will be converted via ADC process. Thank you
      • Mar 1
    • soundbee
      PedroRodrigues Hi soundbee please consider that in bypass mode it bypasses any effects active on the unit using any routing even the Cab sims routing process, please also consider that any signal inputting on the unit will be converted via ADC process. Thank you
      • Mar 1
    • soundbee
      soundbee Hi Pedro- thanks for the speedy reply. Follow up question...
      • Mar 1
    • soundbee
      soundbee oops. Hit return... if nothing is in the insert loop but it is placed between two slots, is it still on (and signal going through 2x ADC) or does it only come in to play if something is plugged in?
      • Mar 1
      • Plethora X5 audio questions
        TC-Mike It is only on, if the insert is is used. Plethora has jack sensing, so it knows whenever a cable is inserted . You can also turn the insert OFF in the BOARD SETTINGS menu of your Plethora.
        • Mar 8
  • New
    mattbudd73
    Contributor - Level 2
    2021-02-26

    Three features requests I would like to log:

     

    1. Tap Tempo

    External tap tempo using a footswitch. I would be fine using the expression pedal input to support this, or maybe the stereo input jack (like the feature on the standalone Flashback 2 you added previously). It would be good if this external tap tempo would control all pedals on the current board that support tempo (so all of them synched to the same tempo you tapped in). I know you have support for using the MASH button as tap tempo, but then I lose the MASH feature which is a huge loss.

     

    2. Configure Pedal Display

    It would be good if we could have a few options for the pedal display. Right now it shows:

    • Top: the name of the effect name (eg. "Hypergravity") in medium font
    • Middle: the type of effect type (eg. "Compressor") in large font
    • Bottom: the toneprint name (eg. "PETE'S TONE ENHANCER") in small font
    • Very Bottom: the author of the toneprint (eg. "TC ELECTRONIC) in small font

    For my typical use pattern, it would be more helpful to know the toneprint name and author in larger font so it is more readable when playing (so I know what it is currently set to when I switch boards). The effect name and type are kind of implied by the colour, so it feels kind of a waste of that display real estate.

    I don't know the best way to expose this in the UI, but even having a few options where you could choose between what info is large and what is small would be nice.

     

    3. Linking Pedal Across Boards

    I realize this might be a large change to the underlying data model in the firmware, and it might be confusing for some users, but it would be totally perfect for my use case (and potentially others).

    I'd like the abililty to link pedals across boards. For example, if I had two boards, then in slot 5 of both pedals, I could have the same Reverb instance. Right now, I can put a Reverb in both boards in slot 5, but they are not linked. So if I change the toneprint on one and then switch boards, that change is not linked and that board's Reverb has its original tone print. Same with pedal on/off...if I turn the reverb on/off on one board, when I switch to the other board, it will retain its previous setting on that board.

    Like I said, this is probably by design, as each board is considered an indepenant "scene", but the way I use it is to always have the last two pedals in all my boards be my Delay and Reverb, and then switch boards to change up the other pedals. So it would be nice to have them linked so when I'm playing, any changes to those Delay or Reverb pedals gets applied no matter what board I have selected.

    Again, how do you design a UI to do this...that might be tricky. But it would be a very cool advanced feature to add!

     

     

    Keep up the good work, this is a great product!

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    2 36
    • mattbudd73
      WilliamR Hello Matt, Thank you for your suggestions, I have forwarded these suggestions to our engineers.
      • Feb 26
    • mattbudd73
      tangozebra +1 for Configure Pedal Display. Would also be nice to be able to assign a "description" label to each pedal version that would be on the display. or example "Long Delay" on one instance of a Flashback and "Short Delay" on another, even when using built in toneprints.
      • Feb 27
    • mattbudd73
      CSurieux Concerning display, I would also appreciate to see the % of the expression/volume pedal when I change it.
      • Feb 28
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