Statistics

298,605 members
182,228 posts
  • New
    Ipopovam
    Newcomer - Level 1
    2021-11-29

    Hello, dear MusicTribe. I've purchased plugins 27.11.2021 via papypal, but not recieved any license. Only email from paypal  

    date: 27.11.2021

    total: 258.00 usd

    operation code: 77L8938217712801R

     

    and about TC2290, olso only email from paypal

    date: 29.11.2021

    total: 59.00 USD

    code: 0BV64238XD076750K

    read more...
    0 25
    • Ipopovam
      ChrisEdwards1 Hi Ipopovam, I am sorry to hear about this issue. If you have not yet done so could you please check your spam/junk email folder? Sometimes the Activation Code email will be routed to here.
      If the Activation Code is not in your spam/junk can you please provide submit a technical support ticket with a screenshot of the order and your iLok ID, and I can then manually generate this for you. To do this please go to support at the top of the page and click on the relevant tab, with regards to serial number please enter N/A.

      If you have already submitted a case could you please confirm the case number for me?
      • November 29, 2021
    • Ipopovam
      Ipopovam

      CAS-506255-H9D2G3

      • November 30, 2021
    • Ipopovam
      Ipopovam

      CAS-506252-S1R5K0

      • November 30, 2021
    • Ipopovam
      Ipopovam

      ilok: teatrkukolpopov

      • November 30, 2021
    • Ipopovam
      Ipopovam

      Ok?

      • November 30, 2021
  • New
    hollemandutch
    Newcomer - Level 1
    2021-11-29
     

    Hi,

    i join in on the people that have not received their license. I ordered on Friday, still nothing here. 

    read more...
    0 8
    • hollemandutch
      ChrisEdwards1 Hi hollemanducth, I am sorry to hear about this issue. If you have not yet done so could you please check your spam/junk email folder? Sometimes the Activation Code email will be routed to here.
      If the Activation Code is not in your spam/junk can you please provide submit a technical support ticket with a screenshot of the order and your iLok ID, and I can then manually generate this for you. To do this please go to support at the top of the page and click on the relevant tab, with regards to serial number please enter N/A.

      If you have already submitted a case could you please confirm the case number for me?
      • November 29, 2021
      • System6000 Native no license received
        hollemandutch

        I am computer programmer please ........... leave this questions behind after that we have for decenium normal internet.........



        I want the code.s because i had pay almost € 400,- Your interetsite is also very slow so i think you can help because look my order and what there is on paper to wich adress he send the code....... to no adress...... Please what is this. It had cost me already 3 hours to call to Visa, Paypal and to reach you..... Fast a solution please


        • November 29, 2021
  • New
    Walmsley
    Newcomer - Level 1
    2021-11-29

    On 27 November 23:38 I purchased an MD4 license.

    I have uploaded a PDF of my paypal receipt for USD$129 Transaction ID 34422345W2980693K

    My TC Electronic Shopping cart Order number is : 94734

    My Ilok user id is Yassboy

     

    I have checked my spam folder.

     

    Please help!

     

     

     

     


    View Attachment
    read more...
    1 11
  • New
    ranold1956
    Newcomer - Level 1
    2021-11-28

    Good evening,

    On November 27, 2021, I bought on your site MASTER X NATIVE and VSS4 HD NATIVE under the transaction number 6WY98534W5637615S

    Until now I have not received a confirmation email from you nor the authorizations for the plugins on my mailbox.

    I beg you to resolve this.

    my ilock account is: [email protected]

    my email box: [email protected]

    I enclose the proof of purchase with my request.

    Regards.


    View Attachment
    read more...
    0 23
    • ranold1956
      NicJonesMT Your License has now been deposited to your iLok account.

      Please login to your iLok License Manager account, Right click on the license and select the location you would like to activate it to (Physical iLok or your Machine).
      You will then need to download the Installers from the product page from the TC Electronic Download Centre.

      https://www.tcelectronic.com/downloads.html

      Once activated and installed you will be able to use your new software.
      • November 29, 2021
    • ranold1956
      ranold1956

      Thank you, everything is back to normal.
      Regards.

      • November 29, 2021
  • New
    kstolting
    Contributor - Level 1
    2021-10-28

     

    Hi

     

    I am aware that Pace iLOK has issues with Monterey. The current version of Finalizer crashes as soon as it's opened. Here's the iniatial part of the Crash Report. 

     

    Translated Report (Full Report Below)
    -------------------------------------

    Process: Finalizer [6897]
    Path: /Applications/Finalizer.app/Contents/MacOS/Finalizer
    Identifier: com.tcelectronic.Finalizer
    Version: 1.0.1 (1.0.1)
    Code Type: X86-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2021-10-28 11:29:48.3236 -0500
    OS Version: macOS 12.0.1 (21A559)
    Report Version: 12
    Bridge OS Version: 6.0 (19P548)
    Anonymous UUID: A8046853-FA96-EAED-E18D-8993D73BE607


    Time Awake Since Boot: 18000 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
    Terminating Process: exc handler [6897]

    VM Region Info: 0 is not in any region. Bytes before following region: 4411924480
    REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
    UNUSED SPACE AT START
    --->
    __TEXT 106f8a000-108408000 [ 20.5M] r-x/rwx SM=COW ...cOS/Finalizer

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 ??? 0x0 ???
    1 dyld 0x10a9bfb49 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 182
    2 dyld 0x10a9e60ff invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 129
    3 dyld 0x10a9dd893 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 566
    4 dyld 0x10a9acd91 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 129
    5 dyld 0x10a9dd61b dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 179
    6 dyld 0x10a9e5b30 dyld3::MachOAnalyzer::forEachInitializerPointerSection(Diagnostics&, void (unsigned int, unsigned int, unsigned char const*, bool&) block_pointer) const + 118
    7 dyld 0x10a9e5da2 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 386
    8 dyld 0x10a9bfa7c dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 144
    9 dyld 0x10a9bfc08 dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&) const + 178
    10 dyld 0x10a9bfcac dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const + 108
    11 dyld 0x10a9d332e dyld4::APIs::runAllInitializersForMain() + 222
    12 dyld 0x10a9b1358 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3438
    13 dyld 0x10a9b04b4 start + 388


    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0xfffffffffffff008 rbx: 0x00007ff7b8f71ef8 rcx: 0x0000000108565000 rdx: 0x0000000000000100
    rdi: 0x0000000108565180 rsi: 0x00007ff7b8f71ef8 rbp: 0x00007ff7b8f71fa0 rsp: 0x00007ff7b8f71ee8
    r8: 0x00007ff84e9344f0 r9: 0x0000000000000000 r10: 0x0000000106f8a000 r11: 0x000000010a9e607e
    r12: 0x0000000000000001 r13: 0x0000000106f8a918 r14: 0x0000000108565a80 r15: 0x0000000108564040
    rip: 0x0000000000000000 rfl: 0x0000000000010202 cr2: 0x0000000000000000

    Logical CPU: 0
    Error Code: 0x00000014 (no mapping for user instruction read)
    Trap Number: 14


    Binary Images:
    0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
    0x10a9ab000 - 0x10aa16fff dyld (*) <1a6ae033-9438-33c0-8077-988fd885250a> /usr/lib/dyld

    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
    Writable regions: Total=530.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=530.6M(100%)

    VIRTUAL REGION
    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
    Kernel Alloc Once 8K 1
    MALLOC 137.2M 11
    MALLOC guard page 24K 5
    MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
    STACK GUARD 56.0M 1
    Stack 8192K 1
    VM_ALLOCATE 8K 2
    __DATA 26.3M 340
    __DATA_CONST 19.4M 209
    __DATA_DIRTY 798K 125
    __FONT_DATA 4K 1
    __LINKEDIT 636.4M 8
    __OBJC_RO 81.5M 1
    __OBJC_RW 3120K 2
    __TEXT 365.7M 357
    __UNICODE 588K 1
    dyld private memory 1028K 2
    shared memory 8K 1
    =========== ======= =======
    TOTAL 1.7G 1069
    TOTAL, minus reserved VM space 1.3G 1069

    read more...
    0 637
    • kstolting
      PedroRodrigues Hi kstolting, thank you for your post, if you have a MAC M1 running macOS 12.0.1 you will require to install ROSETTA 2 to allow your MAC M1 to interface with App's designed to interact with Intel Mac processors such as FINALIZER. Thank you
      • October 29, 2021
    • kstolting
      ajamillion This doesn't work on M1Pro, there isn't even an option to load with rosetta. PLEASE update this app already!
      • November 28, 2021
    • kstolting
      Hoffmage

      I'm having the same problem. Once I upgraded my Intel 2021 MacBook Pro to Monterey, I get the same error as above. When is a fix planned?

      • Feb 11
    • kstolting
      johannesfriedrich

      When comes the Finalizer update for Monterey? Wanted to open a ticket but the form can't be send cause it says some fields are not filled out. Thats wrong... Very frustrating. Please have a look on that - team from musictribe.

      • Mar 17
    • kstolting
      Toroman

      Got the same problem!

      • Jul 4
  • New
    R7645882Gds
    Newcomer - Level 1
    2021-11-28

    2021/11/26 16:35:59 Purchased JST TC 2290 NATIVE.

    Paypal payment.

    I haven't received an activation code.

    TC 2290 NATIVE.

    Item No .: 947200000 $ 59.00 USD 1 $ 59.00 USD.

    read more...
    0 78
    • R7645882Gds
      PedroRodrigues Hi R7645882Gds, thank you for your post,can you please provide your ILOK USERNAME via PM so I can check what append. Thank you
      • November 28, 2021
      • I haven't received an activation code.
        R7645882Gds What is the method via MP?
        • 1
        • ·
        • November 28, 2021
      • I haven't received an activation code.
        jackplug Hi Pedro are you from TC? I and many others have paid for products and not received anything, no information, links or anything. Can you help?
        • 2
        • ·
        • November 29, 2021
      • I haven't received an activation code.
        PedroRodrigues Hi R7645882Gds PM is via private message,please provide your ILOK USERNAME via PM so I can check what append. Thank you
        • December 2, 2021
    • R7645882Gds
      R7645882Gds

      I logged in to my iLOK account and confirmed.
      I haven't received the activation code yet.
      please let me know.

      • December 1, 2021
      • I haven't received an activation code.
        PedroRodrigues Hi R7645882Gds Please provide your ILOK USERNAME via PM so I can check what append. Thank you
        • December 2, 2021
    • R7645882Gds
      R7645882Gds

      I was able to activate.
      thank you.

      • December 7, 2021
  • New
    bobos
    Newcomer - Level 1
    2021-11-28

    no code for vss4 hd after pay-pall purchase....36 hours is gone...

    1 14
    • bobos
      PedroRodrigues Hy bobos thank you for your post, I have found your ILOK ACCOUNT and I have deposited the VSS4 NATIVE , can you please Log-in your ILOK ACCOUNT and activate your licence. Thank you
      • November 28, 2021
      • no code for vss4 hd after pay-pall purchase....
        bobos yes, thats it...thanks! ...
        • 1
        • ·
        • November 28, 2021
  • New
    nrgrecords
    Newcomer - Level 1
    2021-11-27

    I`ve recieve no LICENSE for MD4 NATIVE.  Paid via PayPal !!!!

    0 32
  • New
    MDPF
    Newcomer - Level 1
    2021-11-18

    Hello, I am here on the TC Hagen unofficial Powercore beta 4.5 beta72 and cannot find the driver download link. please help

    0 15
  • New
    DonShirley
    Newcomer - Level 1
    2021-11-02

    Hi is there any members using Beringer x touch and finding the xtouch is not counting bars, just beats?

    I have mentioned it to tech support and saying it may be a setting in X touch, yet it will count SMPTE or minutes and seconds no problem except for bars and beats.

    It's Mackie control so shouldn't be an issue, as don't have this problem in other daws I use

    read more...
    0 8
Go to page