Hi

After a computer crash I can no longer log in to Finalizer.com from FINALIZER and use the comparison tool.
I can log in to the webpage and use it and the password was saved in the webbrowser somehow (still I wonder what the password was because I have not change it)

Where do I find the proper way to get a new password som I easy can log in FROM Finalizer directly.

To ask for support on the musictribe web pages is difficult, I really dont know where I should go, its confusing.
 

Best
Peter Stedt

Hi guys! Help! I accidentally took the wrong bundle that I needed. What should I do? I took TC Studio Elite Collection, upgrade from Icon Series Legacy Native Bundle and System 6000 Native Bundle ($ 249) - and I needed TC Studio Elite Collection, upgrade from System 6000 Native Bundle (399 $) -I only noticed when I started betting on Ilok. I need your help!

hello, unfortunately I can't get this plug in to work, is it possible to reimburse me so that I can buy the clarity hardware or find a technical solution for this plug in to work. Thanks for your feedback.

 

Mac Os Monterey 12.2.1 + Pro tools 21.12.0.97 with Ilock.

 

Best Regards

(Updated July 2022)
We have received a lot of questions about native M1/M2 support for our TC Electronic audio plug-ins on Mac.

We are a 100% committed to creating native M1 versions of our plug-ins. As there is more to programming these than just a recompile of the software, (due to the code base, libraries, and the sheer number of work hours needed), this is, unfortunately, not a short-term project. We will update you on a release date as soon we are able.

Here is a comprehensive overview of the current compatibility of our plug-ins on M1 and M2 Macs.

The Rosetta Workaround
If you are using Cubase, Nuendo, or Wavelab, you can enable these apps to run in Rosetta mode to continue using our plug-ins. This is obviously not ideal, but at least it will allow you to access older projects or quickly freeze tracks before you jump back to running natively.

Business as Usual
Fortunately, Pro Tools and Reason run in Rosetta automatically, as there is no native version of these available. You will be able to use our plug-ins as usual.

Keep Turning it to 11
The good news is, most Mac apps support Audio Units (AU) plug-ins for which your M1/M2 Mac has Apple’s “AUHostingCompatibilityService“ built in. It’s clear sailing with:

• Logic
• Ableton Live
• Reaper
• Studio One
• Digital Performer
• Adobe Audition
• Final Cut
• DaVinci Resolve
• Adobe Premiere

Accordingly, if you are using any of the apps above, make sure you have the AU version of our plug-ins installed and you will be good to go.

Simply launch the native version of your app alongside other native 3rd party plug-ins. Thanks to the AU implementation, our TC Electronic plug-ins will launch in Rosetta mode, while the app and other plug-ins run natively.

Help us Help You
Again, we will have native versions of all your favorite TC Electronic plug-ins available in the future.

 In the meantime, share with us how Rosetta and the AU compatibility service is working for your setup. Please let us know what is working and what isn’t. With your feedback we will be best positioned to support our plug-ins natively on M1 and M2 going forward.

Thank you!

Hi there,

I couldn't find any information on Apple M1 native support. I bought the System 6000 Native Bundle last year and I'd like to know when we can expect to use the software on the new M1 machines.

Cheers, Casey

Hi guys,

i've bought the TC electronic desktop konnekt 6 (Firewire Audio Interface and Monitor Control) but i can't upload the software because the version in the site is too old for my computer.

Could you send me a version compatible with my computer please ?

My computer : MacBook Air 7.2 / macOS Big Sur version 11.6.4 / Intel Core i5 double coeur (heartdouble) 

Thank you very much for your answer.

Elodie87

Bonsoir,

Je viens d'acheter la TC Electronic Impact Twin d'occasion mais dans le carton il n'y avait pas de CD-ROM pour l'installation donc finalement j'ai été sur le site pour télécharger la dernière version 3.6.1 et je suis sous High Sierra, mais une fois l'installation términé rien ne fonctionne.

Comment dois-je procéder ? Est-ce que c'est possible de se procurer du CD-ROM d'installation ? J'ai vraiment besoin d'aide car je ne m'en sors pas du tout...

En attendants un re tour de votre part, merci d'avance.