Statistics

260,924 members
139,577 posts
  • New
    wats434
    Contributor - Level 1
    2021-09-12

    I had purchased native VSS3 last year. How do I install and download on new computer?

    0 6
  • New
    ranold1956
    Newcomer - Level 1
    2021-09-10

    Hello,
    I bought the native MD4 HD, the payment was made quickly, I did not receive any confirmation email or the product activation code.
    I couldn't send an email to music tribe to find out what's going on.
    who could guide me please.

    Regards.

    read more...
    0 19
    • ranold1956
      WilliamR Hello, William from music tribe here. It usually takes about 24 hours to get the confirmation email. Also, check your spam folders because sometimes they accidentally get routed there. If you do not receive the email within 24 hours, please click on the support link above and create a tech support ticket with your proof of purchase and your ilok ID and we can activate it manually for you.
      • Sep 10
    • ranold1956
      ranold1956

      Hello,
      Thank you for your responsiveness. I just sent you the proof of purchase on the request service.
      Thanks again.
      Regards.

      • Sep 12
  • New
    KBoyMaster
    Newcomer - Level 1
    2021-09-01

    IF I BUY MASTERING HD NATIVE BUNDLE WILL I GET THE HARDWARE? I live in Thailand Will you deliver the goods? Is there a delivery fee? Do I have to pay taxes?

    0 20
    • KBoyMaster
      NicJonesMT

      Hi KBoy.
      No. If you purchase the bundle through the webstore you will get only the Native versions.
      Please contact one of our resellers if you would like the hardware version.

      https://www.tcelectronic.com/buy.html

      • Sep 1
  • New
    Mikelair123456
    Newcomer - Level 1
    2021-08-24

    Hi,
    who can tell me where to get service in this case - the service forms do not support a request for this!

    ... and please; I have checked my SPAM/Junk etc.

     

    0 41
    • Mikelair123456
      Mikelair123456 I send a technical support ticket now - probably this helps
      • Aug 24
    • Mikelair123456
      ChrisEdwards1 Hi Mikelair123456, please open up a technical support ticket, you will be required to enter a serial number, however, in this instance just enter N/A. Please provide the screenshot of the order and your iLok ID, and we can then manually generate/deposit this for you.
      • Aug 24
  • New
    lad666
    Newcomer - Level 1
    2021-08-20

    Same here I bought Md4 licence and di not receive any email or licences sorry but it s shamefull... to have such a poor service,,,, 

    1 29
    • lad666
      ChrisEdwards1 Hi lad666, Can you please check your spam/junk email folder, as sometimes the Activation Code email will be routed to here.
      If the Activation Code is not in your spam/junk can you please submit a technical support ticket and provide a screenshot of the order and your iLok ID.
      • Aug 20
    • lad666
      Waltercalling Same for me .. bought a MD3 licence and no order confirmation and no licence. Not in Spam ... So i've direct create a ticket. Is this website serious ?
      • Aug 21
      • Licence not received
        PedroRodrigues Hi Waltercalling please provide the case number assigned so we can assist you on this matter. Thank you
        • Aug 25
  • New
    EddieCarstensen
    Newcomer - Level 1
    2021-08-16

    I've been using the TC Konnekt 24 D for over 12 years.....sadly, by upgrading to WINDOWS 10,  the TC doesn't work anymore..I cant' find a driver anywhere ?   Any help ?   Thanks

     

    Kindly

    Eddie Carstensen

    ..Denmark..

    read more...
    0 56
  • New
    Oleg456
    Newcomer - Level 1
    2021-08-03

    Здравствуйте, я купил комплект System 6000 bundle kit. Через Paypal. Согласно подтверждению заказа в браузере, он говорит, что я получу код активации в течение 24 часов. Ни в одной папке нет ссылки.

     

    read more...
    0 41
    • Oleg456
      KyleJohnson Hello, Kyle here with Music Tribe. Please submit a technical support ticket through the Support link at the top of the page.
      • Aug 3
  • New
    newhopemedia
    Newcomer - Level 1
    2021-07-02

    When I recently tried to update my installation of LM6n on my Mac running macOS 11.4 Big Sur an error dialogue box popped up indicating the installation could not proceed 'because Apple cannot check it for malicious software. The software needs to be updated.'
    I'm guessing the same may apply to my LC6n software, which current is up to date but I would hate to need to reisntall it if it has the same problem with Big Sur.

    When will an updated version of these installers that function with Apple's malicious software check be released?

    read more...
    0 60
  • New
    EgenlaufMusic
    Newcomer - Level 1
    2021-07-28

    Hello, dear team, on Monday I bought the stereo loudness bundle. Booking was made via Paypal. According to the order confirmation in the browser, it is said that I will receive the activation code within 24 hours. It's been 48 hours now. nothing in spam!!! 

    Best 

    read more...
    0 63
    • EgenlaufMusic
      ChrisEdwards1 Hi EgenlaufMusic, Can you please check your spam/junk email folder, as sometimes the Activation Code email will be routed to here.
      If the Activation Code is not in your spam/junk can you please submit a technical support ticket and provide a screenshot of the order and your iLok ID? We can then generate this for you.

      To Submit a ticket go to support at the top of the page and scroll down to the technical support tab.
      • Jul 28
      • No Authorization Code for the Stereo Loudness Bundle
        EgenlaufMusic Please Look at Case CAS-474551-W1D8D8  -  LC2 NATIVE  - Order 9291
        • Jul 28
      • No Authorization Code for the Stereo Loudness Bundle
        EgenlaufMusic I've been checking my emails since Monday
        • Jul 28
    • EgenlaufMusic
      EgenlaufMusic You find all infos in the Case. I'm a little annoyed
      • Jul 28
    • EgenlaufMusic
      ChrisEdwards1

      Hi EgenlaufMusic, thanks for confirming your case number. I have just followed up for you on the case, your license has now been deposited. I hope this helps.

      • Jul 28
      • No Authorization Code for the Stereo Loudness Bundle
        EgenlaufMusic Thx !!!!
        • Jul 28
      • No Authorization Code for the Stereo Loudness Bundle
        LucaFrancini Hey Chris could you please take a look at my ticket as well? I replied with Paypal info but I got no answers. Thanks CAS-473856-T4M6D8
        • 1
        • ·
        • Jul 28
      • No Authorization Code for the Stereo Loudness Bundle
        ChrisEdwards1 Hi LucaFrancini, upon checking your case I can see my colleague requested on 24/07/2021 a copy of your order confirmation and your iLok ID but I can see no further correspondence. Would it be possible to reply to the case providing this information or alternatively PM with this information?
        • Jul 28
  • New
    LucaFrancini
    Newcomer - Level 1
    2021-07-27

    I purchased MD4 HD Native plugin on July 23 and I still don't have any authorization code. I've opened a ticket and I was asked to provide aa screenshot of the payment, which I did on July 24 and I got no more replies.

    I'm using the trial now, but I'd like to receive the full version since it's a digital purchase and we're living in 2021

    read more...
    1 34
    • LucaFrancini
      WilliamR Hello, William from musictribe here. Sorry for the delay, Do you have a case number so that I can look into this for you?
      • Jul 27
      • No Authorization Code for MD4 HD Native after 5 days
        LucaFrancini CAS-473856-T4M6D8
        • Jul 28
Go to page