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180,818 members
49,637 posts
  • 2020-08-08

    Hi all,

    Thank you so much for the efficient help I've found here.

    Here is another question I have for you.

    In order to get the XAir 12 connected to a computer as an USB entry of a DAW (Garageband on MacBook Pro), I have added this Behringer box UMC202HD, connected as shown in the attached picture.

    When I play 1 chord on my guitar, XAIR Edit shows a signal level of -30 db on the main LR output.

    The signal I get as a result in Garageband is all the way right on the red clipping zone.

    I have a ton of ways to get this signal to the right level, and this is my problem; from thebeginning to the end :

    - reduce the volume on the guitar (at the max right now to reduce the noise and parasites)

    - reduce the gain in XAIR Edit (at +20 right now because when all the faders are at 0, this is the best balance between all the devices connected to the XR12 - mic, others guitars)

    - reduce the fader of the channel in XAIR Edit (at 0 right now)

    - reduce the fader of the main output in XAIR Edit (at 0 right now)

    - reduce the volume of the output channels on the UMC202

    - reduce the volume of the main output on the UMC202

    - switch from line to instrument on the UMC202 (no effect anayway)

    - push the pad switwh on the UMC202

    - reduce the entry level of the channel in Garageband (at -5db right now)

    - reduce the volume of the master track in Garageband (at -5db right now)

    - a combination of the aboves

    Sorry for this long post. Thank you for reading.

     

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    0 16
    • Saleya
      Paul Vannatto On the UMC202HD press the Line/Inst in on both channels
      • Aug 8
      • XAIR 12 + Behringer UMC202HD
        Saleya Thank you, Paul, this is what i finally did.
        • Aug 9
    • Saleya
      David Knighton Hi Saleya. What you need to know here is that the UMC is adding a 2nd preamp stage before the signal hits your DAW. This means the level is getting boosted from the mixer initially, but then on it's way out, it's getting boosted again, which is typically not a good thing. Setting the UMC to Line Level will allow the signal to pass through relatively unchanged, however you still have some control over level using the knobs. I recommend putting your level knobs all the way counter clockwise to begin with and let the mixer set the level. Then if you need more input to your DAW, you can boost the level knobs a bit, but try not to rely on them too much.
      • Aug 11
      • XAIR 12 + Behringer UMC202HD
        Saleya Hi David, Thank you for this explanation. It all makes sense to me now. Will do it that way.
        • Aug 11
  • 2020-08-21

    Hi All,

     

    I have owned the EURORACK UB 802 Mixer for many years with no issues, but decided to upgrade to the XENYX 1002B Mixer and was at first very pleased with the quality. All the channels work very well using my high impedance microphones which do not require phantom power, then I connected the Behringer C1 Microphone (bought at the same time as the UB 802) and turned the phantom power on the new Mixer, put the Mic fader up to hear Mains Hum plus the audio from the Mic, I changed to Mic 2 channel but got the same results. I re-plugged the C1 Mic back the UB 802 and the audio from the Mic was clean, I turned the gain up to the max and proved the Mic is fault free, no Mains Hum just hiss from the high gain.  I connected the C1 Mic back to the new 1002B Mixer and the Mains hum is still there. My word my new purchase seems to be faulty on all five Mic Channels when the phantom power is turned on.  Do you have any suggestions as to why this is happening, or am I missing something?  

     

    Kind regards

     

    Chris

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    0 6
    • LNCRP00
      Rex Beckett Hi Chris. According to the published specs, the C1 requires a phantom supply of 36-52 Volts. The phantom supply on the 1002B is only 18 Volts. You could try using an external 48V phantom supply between the mic and the mixer. e.g. Behringer PS400.
      • Aug 21
    • LNCRP00
      LNCRP00 Hi Rex, Many thanks for your advice, I feel quite stupid now as I did look at the specs, but totally missed that important bit of info. I have just looked at your recommendation on Amazon and it will now arrive early September. Thank you Rex for your help. Best Regards Chris
      • Aug 21
  • 2020-08-22

    Hi. I'm using SynthTool 2.40 and two TD-3, both on firmware 1.2.6.

    When I use the "dump" feature in SynthTool, then it properly exports 64 patterns (counts up to 64).

    When I use the "merge" feature afterwards to import the previously exported dump file to the second TD-3, then the "merge" counts up to 49, and then says that it was successful.

    So basically, what it imports via "merge" is all correct, but it's only 49 patterns, means 16 patterns of pattern bank 1, 2, and 3, and only the very first pattern of pattern bank 4.

    This is very easy to reproduce. Simply create a pattern in Pattern bank 4, pattern 8 for example, then dump the whole machine, and merge it to another one.

    I also tried with SynthTool 1.36 ... same results.

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    0 12
    • Andreas Grässer
      Nigel Turner Hi Andreas. I have just heard from the designers. this bug was fixed and is incorporated into the new synthtool app that was released about 21 hours ago. Many thanks
      • Aug 25
      • SynthTool with TD-3: "Merge" always only imports 49 patterns (instead of 64)
        Andreas Grässer Awesome! Tried it with SynthTool 2.4.1, and works like a charm. Thank you so much.
        Also great to see that you've incorporated the RD-6 in the SynthTool. So there's still hope for the RD-8 to get its place as well .
        In any way, I'm seriously impressed. It's great to see a community where you get "real" answers by people who obviously care. Thank you!
        • 1
        • ·
        • Aug 26
  • 2020-08-10

    Where can i relocate the Top columns for the turbosound ip 3000 for purchase  thanks

     

     

     

    tvดูบอลสด

    0 5
    • HornSpacer
      Alexander Lane Hi there, you cannot purchase just the top columns for the iP3000 without the base. Unless it's part of a service request where they need replacing.

      If the columns are broken and you need new ones, contact our parts or service team and provide details please.

      Use the SUPPORT button at the top of the page, create a care ticket and select Parts or Service.

      I am interested to know more about this request, why do you need just the columns?
      • Aug 10
  • 2020-02-06

    Some people (including me) have had trouble creating custom boot and lock screens. I had created a "bmp" with all the correct attributes: 

    CustomBoot.bmp:
    - Must be named CustomBoot.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : 256 max (no particular color palette)
    - background color will be 1st colour in customboot.bmp palette
    - boot text color will be 2nd colour of the palette

    CustomLock.bmp:
    - Must be named CustomLock.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : use colour palette embedded of the attached image.
    - don't change the order of the colours
    - use dithering if you want a smooth image

    I used Photoshop and save the files. No Joy. I then used the example files, made a small change and saved it in Photoshop. Still No Joy. I reached out on these forums and was recommend to use Irfanview. These are my conclusions.

    I did a little research. The bmp file format (a microsoft invention) has many different versions. Our mixer (apparently) can't read all versions. Photoshop (at least my version) saves the file with a header the X32 refuses to open. I took my Photoshop edited files and opened them with Irfanview and them promptly saved them (no processing at all). My mixer is now happy to open both the CustomBoot And CustomLock files.

    Conclusion: Save the files with Irfanview

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    3 1,602
    • Dave Morrison
      Gary Higgins

      Great to know! Thanks for the research!

      • Feb 6
    • Dave Morrison
      Tomy Vertigo

      Where can I download files?

      • Feb 12
    • Dave Morrison
      Roberto Delgado I need help with this issue, because I do everything he tells me to do and I haven't been able to do it.
      • Feb 24
    • Dave Morrison
      Alex Cailliau I don't have Irfanview and got the same issue while saving with photoshop. I just opened my bitmap files with paint and saved them without any modification and bingo! this did the job! ;-)
      • Jul 29
  • 2020-07-28

    Hello..

    I have my monitor bus set for my vox, the backing tracks, the other singer, and my guitar. The mix is set to my taste; but, as the all-in-one performer and soundman I need to hear how our mains mix is doing now and then.

    Is there a way to do this with the least hassle? Can I can keep my monitor send as-is, and just make one or two small adjustments on my iPad via "X32-Mix" to put the mains in my IEMs?

    Thanks in advance.

    ~Bobby Lane

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    0 7
    •  Bobby Sadler
      Paul Vannatto Change the assignment of the outputs to your IEM from the mixbus pair to the Main LR. Without seeing your scene file, I would hazzard a guess that the change will probably be on the Routing, Out 1-16 screen.
      • Jul 28
      • Monitor The Mains From Stage w/X32 Rack
        Bobby Sadler Thank you Paul.. over the years you've been a great resource of knowledge.. I rolled up my sleeves and I think I came up with a good solution using the Preset tab in the Routing pages.
        • Jul 28
    •  Bobby Sadler
      Bobby Sadler I think I came up with a solution within X32-Mix:

      Go to Routing Tab and Create Preset for the Normal Monitoring Setup
      Give it a Name
      Go to LR buss Sends and Send to Matrix 1 (I chose 0 dB)
      Go to back to Routing Tab and Set my Monitor Output to Matrix 1
      Create another Preset w/Name to indicate monitoring the Mains

      now it should be as simple as pulling up the Routing Tab on X32-Mix and go to the Presets Tab and and switch presets to either my regular monitoring setup or the monitoring the mains setup.

      I will set this to solved; but feel free to comment and make suggestions.

      Cheers and stay healthy!
      ~Bobby Lane
      • Jul 28
      • Monitor The Mains From Stage w/X32 Rack
        Bobby Sadler I've got 2 Snippets setup: 1 for my regular monitoring. the other for my mains monitoring. now to remember how to implement MIDI for the ease of changing.
        • Jul 28
      • Monitor The Mains From Stage w/X32 Rack
        Paul Vannatto Use program change, channel 2, values 1-100 (for snippet 1-100)
        • Jul 29
  • 2020-06-12
    I heard there was a new firmware for the Mimiq, so today, I decided to go through my pedals and make sure everything was up to date. I have successfully updated the Mimiq and my SpectraComp, but when I attempted to follow the instructions to update the firmware in my Polytune 2, the pedal stopped working entirely. I can't get it to power on anymore, no matter what I do. I followed the instructions on the YouTube video. I plugged in the input jack, then plugged in the power, and the tuner booted up. I then held down the display button and plugged in the USB cable. Nothing seemed to happen, so I tried it again, and now the pedal doesn't seem to power up at all. Is there anything i can do to recover it? Update: SOLVED As it turns out, what happened here is that the pedal I was sold in not, in fact, a Polytune 2, it is a Polytune Classic, which someone sold to me as a Polytune 2 and shipped to me in a Polytune 2 box. The pedal wasn't dead, it was stuck in "boot mode", and by downloading the Polytune Classic, I was able to successfully update the firmware (which was actually already at the current version), and the pedal rebooted into its normal mode and is functioning properly. It took me a little while before I spotted the fact that the logo on the Polytune 2 is actually different to the logo on the Polytune Classic. I was a little worried when I bought this pedal, as it doesn't say "Polytune 2" on the front, but at the time I bought, I noted that the Polytune 2 doesn't actually say "Polytune 2" on it, it only says "Polytune". However, the logo on the Classic is left-aligned, and the logo on the Polytune 2 is centered, and that is the only apparent difference in appearance. I did not notice this when I first purchased this pedal, which I believe was over two years ago.
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    2 42
    • Gemma Seymour
      Tc Mike Good to hear you solved it. there should also be a FAQ about it in the FAQ section
      • Jun 13
    • Gemma Seymour
      leocoelhobass I have the same problem and I can't find the software to download, please help
      • Jul 30
    • Gemma Seymour
      Gemma Seymour It would appear that with the most recent update to the tc electronic website, the Polytune Classic software has been omitted. I suggest contacting tc electronic support directly, I'm sure they still have the software.
      • Jul 31
    • Gemma Seymour
      leocoelhobass I am Brazilian and do not speak English, to request support is very complicated, there is a lot of information on the form that I don’t have! help me
      • Jul 31
  • 2020-08-13

    We have a problem with our Midas Pro2C. When saving a scene in a show file, the channel fader settings are not saved. The faders of the VCA groups, for example, are saved. I.e. If the fader of a channel is up in scene 1, then pulled down to safe a second scene, the channel fader is not raised again when scene 1 is recalles (this works with the VCA faders). The strange thing, however, when the safe scene is recalled, the channels are not reset, the POP groups and VCA groups already ... Recall  and Score Scope is clean ... What are we doing wrong 

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    0 2
    • Markus Raabe
      David Knighton Hi Markus Raabe. Is it possible that all the channel fader safes are engaged on your console? You can also program the scenes to ignore fader recall in the show editor. I would suggest loading a NEW show, load the SAFE scene, and do a test sequence of 3 scenes or more to determine the cause.
      • Aug 13
    • Markus Raabe
      Markus Raabe Omg channel safes are activated Thank you very much, I think this solves the problem
      • Aug 13
  • 2020-06-13
    Hi I can’t get TonePrint to work through my wireless guitar system. It works fine though a cable. I suspect I know the answer but is there a fix?
    0 16
    • Drbob666
      Tc Mike You can use USB transfer via app instead. In order for beaming to work you either need a magnetic speaker on the TP beaming device directly into your guitar pickup or you use a cbale froom the output into the input of the toneprint pedal
      • Jun 13
      • TonePrint through Shure GLXD16?
        Drbob666 Thanks for the reply. I thought as much! ????
        • Jun 13
  • 2020-07-02
    Klark Teknik DM DESIGNER 3.1 and DM KONTROL 3.1 are now available for download, via the downloads section on the DM8000 product page. DM KONTROL offers PC based customised control page creation and operation of a DM8000 DSP across an ethernet network, when deployed with the new DM801 serial to ethernet bridge. ข่าวฟุตบอล
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    0 6
    • OverLabyss
      RGWINEDWARDS Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
      • Jul 13
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