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187,353 members
57,229 posts
  • 2020-08-08

    Hi all,

    Thank you so much for the efficient help I've found here.

    Here is another question I have for you.

    In order to get the XAir 12 connected to a computer as an USB entry of a DAW (Garageband on MacBook Pro), I have added this Behringer box UMC202HD, connected as shown in the attached picture.

    When I play 1 chord on my guitar, XAIR Edit shows a signal level of -30 db on the main LR output.

    The signal I get as a result in Garageband is all the way right on the red clipping zone.

    I have a ton of ways to get this signal to the right level, and this is my problem; from thebeginning to the end :

    - reduce the volume on the guitar (at the max right now to reduce the noise and parasites)

    - reduce the gain in XAIR Edit (at +20 right now because when all the faders are at 0, this is the best balance between all the devices connected to the XR12 - mic, others guitars)

    - reduce the fader of the channel in XAIR Edit (at 0 right now)

    - reduce the fader of the main output in XAIR Edit (at 0 right now)

    - reduce the volume of the output channels on the UMC202

    - reduce the volume of the main output on the UMC202

    - switch from line to instrument on the UMC202 (no effect anayway)

    - push the pad switwh on the UMC202

    - reduce the entry level of the channel in Garageband (at -5db right now)

    - reduce the volume of the master track in Garageband (at -5db right now)

    - a combination of the aboves

    Sorry for this long post. Thank you for reading.

     

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    0 21
    • Patrick Libois
      Paul Vannatto On the UMC202HD press the Line/Inst in on both channels
      • Aug 8
      • XAIR 12 + Behringer UMC202HD
        Patrick Libois Thank you, Paul, this is what i finally did.
        • Aug 9
    • Patrick Libois
      David Knighton Hi Saleya. What you need to know here is that the UMC is adding a 2nd preamp stage before the signal hits your DAW. This means the level is getting boosted from the mixer initially, but then on it's way out, it's getting boosted again, which is typically not a good thing. Setting the UMC to Line Level will allow the signal to pass through relatively unchanged, however you still have some control over level using the knobs. I recommend putting your level knobs all the way counter clockwise to begin with and let the mixer set the level. Then if you need more input to your DAW, you can boost the level knobs a bit, but try not to rely on them too much.
      • Aug 11
      • XAIR 12 + Behringer UMC202HD
        Patrick Libois Hi David, Thank you for this explanation. It all makes sense to me now. Will do it that way.
        • Aug 11
  • 2020-08-21

    Hi All,

     

    I have owned the EURORACK UB 802 Mixer for many years with no issues, but decided to upgrade to the XENYX 1002B Mixer and was at first very pleased with the quality. All the channels work very well using my high impedance microphones which do not require phantom power, then I connected the Behringer C1 Microphone (bought at the same time as the UB 802) and turned the phantom power on the new Mixer, put the Mic fader up to hear Mains Hum plus the audio from the Mic, I changed to Mic 2 channel but got the same results. I re-plugged the C1 Mic back the UB 802 and the audio from the Mic was clean, I turned the gain up to the max and proved the Mic is fault free, no Mains Hum just hiss from the high gain.  I connected the C1 Mic back to the new 1002B Mixer and the Mains hum is still there. My word my new purchase seems to be faulty on all five Mic Channels when the phantom power is turned on.  Do you have any suggestions as to why this is happening, or am I missing something?  

     

    Kind regards

     

    Chris

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    0 12
    • Chris Potter
      Rex Beckett Hi Chris. According to the published specs, the C1 requires a phantom supply of 36-52 Volts. The phantom supply on the 1002B is only 18 Volts. You could try using an external 48V phantom supply between the mic and the mixer. e.g. Behringer PS400.
      • Aug 21
    • Chris Potter
      Chris Potter Hi Rex, Many thanks for your advice, I feel quite stupid now as I did look at the specs, but totally missed that important bit of info. I have just looked at your recommendation on Amazon and it will now arrive early September. Thank you Rex for your help. Best Regards Chris
      • Aug 21
  • 2020-08-22

    Hi. I'm using SynthTool 2.40 and two TD-3, both on firmware 1.2.6.

    When I use the "dump" feature in SynthTool, then it properly exports 64 patterns (counts up to 64).

    When I use the "merge" feature afterwards to import the previously exported dump file to the second TD-3, then the "merge" counts up to 49, and then says that it was successful.

    So basically, what it imports via "merge" is all correct, but it's only 49 patterns, means 16 patterns of pattern bank 1, 2, and 3, and only the very first pattern of pattern bank 4.

    This is very easy to reproduce. Simply create a pattern in Pattern bank 4, pattern 8 for example, then dump the whole machine, and merge it to another one.

    I also tried with SynthTool 1.36 ... same results.

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    0 18
    • Andreas Grässer
      Nigel Turner Hi Andreas. I have just heard from the designers. this bug was fixed and is incorporated into the new synthtool app that was released about 21 hours ago. Many thanks
      • Aug 25
      • SynthTool with TD-3: "Merge" always only imports 49 patterns (instead of 64)
        Andreas Grässer Awesome! Tried it with SynthTool 2.4.1, and works like a charm. Thank you so much.
        Also great to see that you've incorporated the RD-6 in the SynthTool. So there's still hope for the RD-8 to get its place as well .
        In any way, I'm seriously impressed. It's great to see a community where you get "real" answers by people who obviously care. Thank you!
        • 1
        • ·
        • Aug 26
  • 2020-02-06

    Some people (including me) have had trouble creating custom boot and lock screens. I had created a "bmp" with all the correct attributes: 

    CustomBoot.bmp:
    - Must be named CustomBoot.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : 256 max (no particular color palette)
    - background color will be 1st colour in customboot.bmp palette
    - boot text color will be 2nd colour of the palette

    CustomLock.bmp:
    - Must be named CustomLock.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : use colour palette embedded of the attached image.
    - don't change the order of the colours
    - use dithering if you want a smooth image

    I used Photoshop and save the files. No Joy. I then used the example files, made a small change and saved it in Photoshop. Still No Joy. I reached out on these forums and was recommend to use Irfanview. These are my conclusions.

    I did a little research. The bmp file format (a microsoft invention) has many different versions. Our mixer (apparently) can't read all versions. Photoshop (at least my version) saves the file with a header the X32 refuses to open. I took my Photoshop edited files and opened them with Irfanview and them promptly saved them (no processing at all). My mixer is now happy to open both the CustomBoot And CustomLock files.

    Conclusion: Save the files with Irfanview

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    3 2,007
    • Dave Morrison
      Gary Higgins

      Great to know! Thanks for the research!

      • Feb 6
    • Dave Morrison
      Tomy Vertigo

      Where can I download files?

      • Feb 12
    • Dave Morrison
      Roberto Delgado I need help with this issue, because I do everything he tells me to do and I haven't been able to do it.
      • Feb 24
    • Dave Morrison
      AlexCailliau I don't have Irfanview and got the same issue while saving with photoshop. I just opened my bitmap files with paint and saved them without any modification and bingo! this did the job! ;-)
      • Jul 29
  • 2020-07-28

    Hello..

    I have my monitor bus set for my vox, the backing tracks, the other singer, and my guitar. The mix is set to my taste; but, as the all-in-one performer and soundman I need to hear how our mains mix is doing now and then.

    Is there a way to do this with the least hassle? Can I can keep my monitor send as-is, and just make one or two small adjustments on my iPad via "X32-Mix" to put the mains in my IEMs?

    Thanks in advance.

    ~Bobby Lane

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    0 11
    • BobbySadler
      Paul Vannatto Change the assignment of the outputs to your IEM from the mixbus pair to the Main LR. Without seeing your scene file, I would hazzard a guess that the change will probably be on the Routing, Out 1-16 screen.
      • Jul 28
      • Monitor The Mains From Stage w/X32 Rack
        BobbySadler Thank you Paul.. over the years you've been a great resource of knowledge.. I rolled up my sleeves and I think I came up with a good solution using the Preset tab in the Routing pages.
        • Jul 28
    • BobbySadler
      BobbySadler I think I came up with a solution within X32-Mix:

      Go to Routing Tab and Create Preset for the Normal Monitoring Setup
      Give it a Name
      Go to LR buss Sends and Send to Matrix 1 (I chose 0 dB)
      Go to back to Routing Tab and Set my Monitor Output to Matrix 1
      Create another Preset w/Name to indicate monitoring the Mains

      now it should be as simple as pulling up the Routing Tab on X32-Mix and go to the Presets Tab and and switch presets to either my regular monitoring setup or the monitoring the mains setup.

      I will set this to solved; but feel free to comment and make suggestions.

      Cheers and stay healthy!
      ~Bobby Lane
      • Jul 28
      • Monitor The Mains From Stage w/X32 Rack
        BobbySadler I've got 2 Snippets setup: 1 for my regular monitoring. the other for my mains monitoring. now to remember how to implement MIDI for the ease of changing.
        • Jul 28
      • Monitor The Mains From Stage w/X32 Rack
        Paul Vannatto Use program change, channel 2, values 1-100 (for snippet 1-100)
        • Jul 29
  • 2020-09-23

    I don't Know how to register my product in behringer and get the free software. Anyone please help me.

    1 9
    • Mubarak Bilal
      Rex Beckett At the top of this page, click Support -> Create a Care Ticket and select Type: Product Registration. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Sep 23
      • Help
        Rex Beckett You should receive a code and link by email. It may take a day or two.
        • Sep 23
  • 2020-08-05

    Hi all,

    I have a Fender Strato connected on a Hi-Z input of a XR12 via a PRO DI box removing a big part of the noise but not all of it.

    I could remove almost 100% of what was remaining with a noise gate.

    All good except when the sound of the guitar fades out, the sound kind of breaks and is not a nice continuous fading out sound.

    I have uploaded a screen shot of the noise gate.

    Any suggestion ?

    Thank you for your help

     

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    0 23
    • Patrick Libois
      Rex Beckett It can be difficult to tune a Gate so that you don't hear it operate. I would try either turning off the Side Chain Filter or setting it to a wider bandwidth. For high-frequency noise (hiss) you could try setting it to HC12 with a higher Frequency. If the noise is low-frequency (hum), you could try LC12 with a lower Frequency. You want the gate to be triggered open by any note but not noise. It may also help to extend the Release time.
      • Aug 5
    • Patrick Libois
      Patrick Libois Thank you Rex for taking the time. I will try that this evening and let you know.
      • Aug 5
    • Patrick Libois
      Patrick Libois Rex, definitely some improvements playing with the Side Chain Filter, but, as you mentioned, no 100% perfect when the sound fades away, but at this level, it might not even be audible in real life. Anyway, playing with the frequencies I found this essential website : https://www.zytrax.com/tech/audio/audio.html One must know where to cut (gate, equalizer, ...) according to the instrument on the channel.
      • Aug 5
  • 2020-07-12
    Hi Tribe, After about a year my XR-18 developed a powering on issue. I might say I noticed it more when the unit is cold. (Like 0-5 Celsius as Australia is not a particularly cold place) Flip the power switch and nothing. Wiggled cables, different cables, cleaning terminals etc... have been tried. When this happens I simply leave it switched on for a few minutes and it happily greets me a few minutes later. Obviously it needs it's coffee or something. (I wondered whether there's an overheat safety switch that's playing up) Any similar experiences or thought? Cheers, Luke
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    0 7
    • Luke Savage
      Rex Beckett I have a distant memory of someone reporting a similar problem on the old forum. They had issues when using an XR18 for outdoor events in cold weather. It may not be a hardware fault as the specification shows the operating temperature range as 5-40 Celsius.
      • Jul 12
  • 2020-09-27

    Hello,

     

    I'm trying to get a hold of X-TOUCH COMPACT Firmware v1.12. I see it is downloadable on the support page, but when I click on it it appears to be locked behing some sort of login portal called Mangolia. 

     

    Can anyone help me out?

     

    Thanks

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    0 11
    • Ryan Corcoran
      Ryan Corcoran The problem is that my X-TOUCH COMPACT has been having issues since day 1. The faders and encoders work, but all of the buttons seem to be wrongly mapped on a hardware level. Doesn't matter how I set it up in the editor software, the physically buttons aren't behaving properly. I'm hoping a firmware flash will remedy these issues.

      Also, if anyone knows how to flash the firmware, that would be useful too.
      • Sep 27
    • Ryan Corcoran
      John Matthews Sorry the link is doing the same for me and I don't have a copy local to send. I have reported this to the web team though so it should be working soon.
      • Sep 27
      • X-TOUCH COMPACT Firmware v1.12
        Ryan Corcoran Hey John!

        Thanks for reporting this. It appears the link has been restored.
        • 1
        • ·
        • Sep 29
  • 2020-08-20

    I just got a umc202 to record my guitar, and I was wondering if I can record a guitar and a condensor mic at the same time. Will the phantom power interfere with my guitar signal?

    0 12
    • Tym Zen
      Rex Beckett Phantom power is only applied to the XLR pins of the combi input connectors. If your guitar is connected to the jack socket, it will not be subjected to phantom power.
      • Aug 20
    • Tym Zen
      Tym Zen Oh, okay. Cool. Thanks man.
      • Aug 20
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