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  • Saleya
    Newcomer - Level 1
    2020-08-08

    Hi all,

    Thank you so much for the efficient help I've found here.

    Here is another question I have for you.

    In order to get the XAir 12 connected to a computer as an USB entry of a DAW (Garageband on MacBook Pro), I have added this Behringer box UMC202HD, connected as shown in the attached picture.

    When I play 1 chord on my guitar, XAIR Edit shows a signal level of -30 db on the main LR output.

    The signal I get as a result in Garageband is all the way right on the red clipping zone.

    I have a ton of ways to get this signal to the right level, and this is my problem; from thebeginning to the end :

    - reduce the volume on the guitar (at the max right now to reduce the noise and parasites)

    - reduce the gain in XAIR Edit (at +20 right now because when all the faders are at 0, this is the best balance between all the devices connected to the XR12 - mic, others guitars)

    - reduce the fader of the channel in XAIR Edit (at 0 right now)

    - reduce the fader of the main output in XAIR Edit (at 0 right now)

    - reduce the volume of the output channels on the UMC202

    - reduce the volume of the main output on the UMC202

    - switch from line to instrument on the UMC202 (no effect anayway)

    - push the pad switwh on the UMC202

    - reduce the entry level of the channel in Garageband (at -5db right now)

    - reduce the volume of the master track in Garageband (at -5db right now)

    - a combination of the aboves

    Sorry for this long post. Thank you for reading.

     

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    0 35
    • Saleya
      Paul_Vannatto On the UMC202HD press the Line/Inst in on both channels
      • August 8, 2020
      • XAIR 12 + Behringer UMC202HD
        Saleya Thank you, Paul, this is what i finally did.
        • August 9, 2020
    • Saleya
      DavidKnighton Hi Saleya. What you need to know here is that the UMC is adding a 2nd preamp stage before the signal hits your DAW. This means the level is getting boosted from the mixer initially, but then on it's way out, it's getting boosted again, which is typically not a good thing. Setting the UMC to Line Level will allow the signal to pass through relatively unchanged, however you still have some control over level using the knobs. I recommend putting your level knobs all the way counter clockwise to begin with and let the mixer set the level. Then if you need more input to your DAW, you can boost the level knobs a bit, but try not to rely on them too much.
      • August 11, 2020
      • XAIR 12 + Behringer UMC202HD
        Saleya Hi David, Thank you for this explanation. It all makes sense to me now. Will do it that way.
        • August 11, 2020
  • LNCRP00
    Newcomer - Level 1
    2020-08-21

    Hi All,

     

    I have owned the EURORACK UB 802 Mixer for many years with no issues, but decided to upgrade to the XENYX 1002B Mixer and was at first very pleased with the quality. All the channels work very well using my high impedance microphones which do not require phantom power, then I connected the Behringer C1 Microphone (bought at the same time as the UB 802) and turned the phantom power on the new Mixer, put the Mic fader up to hear Mains Hum plus the audio from the Mic, I changed to Mic 2 channel but got the same results. I re-plugged the C1 Mic back the UB 802 and the audio from the Mic was clean, I turned the gain up to the max and proved the Mic is fault free, no Mains Hum just hiss from the high gain.  I connected the C1 Mic back to the new 1002B Mixer and the Mains hum is still there. My word my new purchase seems to be faulty on all five Mic Channels when the phantom power is turned on.  Do you have any suggestions as to why this is happening, or am I missing something?  

     

    Kind regards

     

    Chris

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    0 25
    • LNCRP00
      RexBeckett Hi Chris. According to the published specs, the C1 requires a phantom supply of 36-52 Volts. The phantom supply on the 1002B is only 18 Volts. You could try using an external 48V phantom supply between the mic and the mixer. e.g. Behringer PS400.
      • August 21, 2020
    • LNCRP00
      LNCRP00 Hi Rex, Many thanks for your advice, I feel quite stupid now as I did look at the specs, but totally missed that important bit of info. I have just looked at your recommendation on Amazon and it will now arrive early September. Thank you Rex for your help. Best Regards Chris
      • August 21, 2020
  • graesserph
    Newcomer - Level 1
    2020-08-22

    Hi. I'm using SynthTool 2.40 and two TD-3, both on firmware 1.2.6.

    When I use the "dump" feature in SynthTool, then it properly exports 64 patterns (counts up to 64).

    When I use the "merge" feature afterwards to import the previously exported dump file to the second TD-3, then the "merge" counts up to 49, and then says that it was successful.

    So basically, what it imports via "merge" is all correct, but it's only 49 patterns, means 16 patterns of pattern bank 1, 2, and 3, and only the very first pattern of pattern bank 4.

    This is very easy to reproduce. Simply create a pattern in Pattern bank 4, pattern 8 for example, then dump the whole machine, and merge it to another one.

    I also tried with SynthTool 1.36 ... same results.

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    0 35
    • graesserph
      Nigel67 Hi Andreas. I have just heard from the designers. this bug was fixed and is incorporated into the new synthtool app that was released about 21 hours ago. Many thanks
      • August 25, 2020
      • SynthTool with TD-3: "Merge" always only imports 49 patterns (instead of 64)
        graesserph Awesome! Tried it with SynthTool 2.4.1, and works like a charm. Thank you so much.
        Also great to see that you've incorporated the RD-6 in the SynthTool. So there's still hope for the RD-8 to get its place as well .
        In any way, I'm seriously impressed. It's great to see a community where you get "real" answers by people who obviously care. Thank you!
        • 1
        • ·
        • August 26, 2020
  • New
    joeybside
    Newcomer - Level 1
    2020-12-14

    I'm looking to play some live sets with the TD-3 alongside a Drum Machine (The Roland TR-8 to be precise). Eventually I'm looking to incorporate this into my Live DJ Sets and some remix work. 

    Would the XENYX 302 USB be compatible for the 2 Machines? My confusion is that one input on the Audio Interface says 'Line' whilst the other says '2 Track'. If the Interface is compatible, wouldn't 'Line 1' and 'Line 2' be less confusing?

    Thanks

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    0 9
  • DaveMorrison
    Rock Star - Level 2
    2020-02-06

    Some people (including me) have had trouble creating custom boot and lock screens. I had created a "bmp" with all the correct attributes: 

    CustomBoot.bmp:
    - Must be named CustomBoot.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : 256 max (no particular color palette)
    - background color will be 1st colour in customboot.bmp palette
    - boot text color will be 2nd colour of the palette

    CustomLock.bmp:
    - Must be named CustomLock.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : use colour palette embedded of the attached image.
    - don't change the order of the colours
    - use dithering if you want a smooth image

    I used Photoshop and save the files. No Joy. I then used the example files, made a small change and saved it in Photoshop. Still No Joy. I reached out on these forums and was recommend to use Irfanview. These are my conclusions.

    I did a little research. The bmp file format (a microsoft invention) has many different versions. Our mixer (apparently) can't read all versions. Photoshop (at least my version) saves the file with a header the X32 refuses to open. I took my Photoshop edited files and opened them with Irfanview and them promptly saved them (no processing at all). My mixer is now happy to open both the CustomBoot And CustomLock files.

    Conclusion: Save the files with Irfanview

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    3 2,431
    • DaveMorrison
      GaryHiggins

      Great to know! Thanks for the research!

      • February 6, 2020
    • DaveMorrison
      tomyvertigo

      Where can I download files?

      • February 12, 2020
    • DaveMorrison
      RobertoDelgado I need help with this issue, because I do everything he tells me to do and I haven't been able to do it.
      • February 24, 2020
    • DaveMorrison
      AlexCailliau I don't have Irfanview and got the same issue while saving with photoshop. I just opened my bitmap files with paint and saved them without any modification and bingo! this did the job! ;-)
      • July 29, 2020
  • BobbySadler
    Contributor - Level 2
    2020-07-28

    Hello..

    I have my monitor bus set for my vox, the backing tracks, the other singer, and my guitar. The mix is set to my taste; but, as the all-in-one performer and soundman I need to hear how our mains mix is doing now and then.

    Is there a way to do this with the least hassle? Can I can keep my monitor send as-is, and just make one or two small adjustments on my iPad via "X32-Mix" to put the mains in my IEMs?

    Thanks in advance.

    ~Bobby Lane

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    0 16
    • BobbySadler
      Paul_Vannatto Change the assignment of the outputs to your IEM from the mixbus pair to the Main LR. Without seeing your scene file, I would hazzard a guess that the change will probably be on the Routing, Out 1-16 screen.
      • July 28, 2020
      • Monitor The Mains From Stage w/X32 Rack
        BobbySadler Thank you Paul.. over the years you've been a great resource of knowledge.. I rolled up my sleeves and I think I came up with a good solution using the Preset tab in the Routing pages.
        • July 28, 2020
    • BobbySadler
      BobbySadler I think I came up with a solution within X32-Mix:

      Go to Routing Tab and Create Preset for the Normal Monitoring Setup
      Give it a Name
      Go to LR buss Sends and Send to Matrix 1 (I chose 0 dB)
      Go to back to Routing Tab and Set my Monitor Output to Matrix 1
      Create another Preset w/Name to indicate monitoring the Mains

      now it should be as simple as pulling up the Routing Tab on X32-Mix and go to the Presets Tab and and switch presets to either my regular monitoring setup or the monitoring the mains setup.

      I will set this to solved; but feel free to comment and make suggestions.

      Cheers and stay healthy!
      ~Bobby Lane
      • July 28, 2020
      • Monitor The Mains From Stage w/X32 Rack
        BobbySadler I've got 2 Snippets setup: 1 for my regular monitoring. the other for my mains monitoring. now to remember how to implement MIDI for the ease of changing.
        • July 28, 2020
      • Monitor The Mains From Stage w/X32 Rack
        Paul_Vannatto Use program change, channel 2, values 1-100 (for snippet 1-100)
        • July 29, 2020
  • New
    KoustubhPersai
    Newcomer - Level 1
    2020-12-16

    I bought my Behringer Interface a while back. I was registering it by making a care ticket, but when I got to selecting the brand, there were no brand options. It was just <select brand>. Can somebody please help me out as soon as possible??

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    2 20
    • KoustubhPersai
      Carl71 Same here and it still is not FIXED Why ? bought a Behringer Go case and cannot register it since Nov 28th !!!
      • December 18, 2020
    • KoustubhPersai
      Carl71 Still not Fixed! December 29th 2020 Why ?
      • December 28, 2020
      • Not getting any brand selections for making a care ticket
        KoustubhPersai Hey There! I just found a fix to this. As I was talking with one of the tech support guys, he told me to switch my browser. I was using Google Chrome, so I switched up to Microsoft Edge, AND IT WORKED!!!! So you should also try to switch browsers. It will surely work.
        • 1
        • ·
        • Jan 1
  • Mubarak2004
    Newcomer - Level 1
    2020-09-23

    I don't Know how to register my product in behringer and get the free software. Anyone please help me.

    1 13
    • Mubarak2004
      RexBeckett At the top of this page, click Support -> Create a Care Ticket and select Type: Product Registration. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • September 23, 2020
      • Help
        RexBeckett You should receive a code and link by email. It may take a day or two.
        • September 23, 2020
  • New
    DJRichNumber9Kru
    Newcomer - Level 1
    2021-01-08

    I recently purchased a Behringer UCA222 with which I am happy. The product description from where I purchased it noted that Traktion DAW is available (as well as Audacity etc) to download once the UCA222 is registered, and that a download code would be emailed to me. I have registered my UCA222 on the 6th Jan but have yet to receive a download code. Is Traktion still available or not?

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    0 6
    • DJRichNumber9Kru
      DavidKnighton Hello James,
      Yes, we're still offering the codes. The system might have a bug that is not releasing the codes though. Can you give me the case number from your registration ticket? It will be formatted CAS-XXXXXX-XXXXXX.
      • Jan 8
    • DJRichNumber9Kru
      DJRichNumber9Kru Thanks David. I have replied to you via messages and sent you the case number. Much appreciated.
      • Jan 8
  • Saleya
    Newcomer - Level 1
    2020-08-05

    Hi all,

    I have a Fender Strato connected on a Hi-Z input of a XR12 via a PRO DI box removing a big part of the noise but not all of it.

    I could remove almost 100% of what was remaining with a noise gate.

    All good except when the sound of the guitar fades out, the sound kind of breaks and is not a nice continuous fading out sound.

    I have uploaded a screen shot of the noise gate.

    Any suggestion ?

    Thank you for your help

     

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    0 29
    • Saleya
      RexBeckett It can be difficult to tune a Gate so that you don't hear it operate. I would try either turning off the Side Chain Filter or setting it to a wider bandwidth. For high-frequency noise (hiss) you could try setting it to HC12 with a higher Frequency. If the noise is low-frequency (hum), you could try LC12 with a lower Frequency. You want the gate to be triggered open by any note but not noise. It may also help to extend the Release time.
      • August 5, 2020
    • Saleya
      Saleya Thank you Rex for taking the time. I will try that this evening and let you know.
      • August 5, 2020
    • Saleya
      Saleya Rex, definitely some improvements playing with the Side Chain Filter, but, as you mentioned, no 100% perfect when the sound fades away, but at this level, it might not even be audible in real life. Anyway, playing with the frequencies I found this essential website : https://www.zytrax.com/tech/audio/audio.html One must know where to cut (gate, equalizer, ...) according to the instrument on the channel.
      • August 5, 2020
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