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  • Mubarak2004
    Newcomer - Level 1
    2020-09-23

    I don't Know how to register my product in behringer and get the free software. Anyone please help me.

    1 70
    • Mubarak2004
      RexBeckett At the top of this page, click Support -> Create a Care Ticket and select Type: Product Registration. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • September 23, 2020
      • Help
        RexBeckett You should receive a code and link by email. It may take a day or two.
        • September 23, 2020
  • New
    BobbySadler
    Contributor - Level 2
    2021-07-16

    I'm using the S16 onstage along with X32 Rack. I want the S16 to be a stage box essentially for the other bandmates: their vocal and instrument inputs, and their monitor sends; plus one side of the Mains. The X32 Rack will be near me so I can put my vocal and guitar inputs into it and use one output for my monitor and another output for Mains nearest me.

    I cannot get the Outputs on the S16 set up correctly. I assume my routing is to blame. I also assume this setup should be pretty straight forward especially with the User routing options.

    Here's what I'd like to do:

    S16 Inputs: 1, 2, 3, 4, 5 for Vox. Inputs: 7, 8, 9, 10, 11, 12, 13, 14 for various instruments including drums.

    S16 Outputs: 1, 2, 3, 4, 5 for Monitor sends. Output: 7 Main left side.

    X32 Inputs: 6 for my Vox. Inputs: 15, 16 for my Guitar stereo L&R.

    X32 Outputs: 6 for my Monitor. Output: 8 Main right side.

     

    The AES50 connections are A to A. Currently I have S16 Config'd to Seq 1

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    0 63
    • BobbySadler
      Paul_Vannatto Hi Bobby, set up the Routing, Out 1-16 screen as follows:
      * Outputs 1-5 for the buses for the other bandmates monitor outputs
      * Output 6 for the bus for your monitor output
      * Output 7 for Main L
      * Output 8 for Main R

      Then on the Routing, XLR Out screen (for the outputs on the back of the Rack) assign the following:
      * Outputs 1-4 -> Out 1-4
      * Outputs 5-8 -> Out 5-8

      Then on the Routing, AES50 screen (for the S16 outputs) assign the following:
      * AES50 A1-8 -> Out 1-8

      This way all outputs will be identical on the S16 and the back of the Rack
      • July 15, 2021
    • BobbySadler
      BobbySadler thank you Paul.. I'm working this up now.. should I leave the S16 Config's at Seq. 1?
      • July 15, 2021
    • BobbySadler
      Paul_Vannatto Hi Bobby, not sure what you mean by Seq 1. But if it means mode 1 (no LEDs on) then yes.
      • July 15, 2021
    • BobbySadler
      BobbySadler yep that's what I meant. in the Manual it has Seq. 1-10. anyhow I'm trying your routing out and plugging a mic into IN 1 of the S16 I get nothing. I see the meter moves on the S16 but not on the X32. so I'm guessing on Routing > Inputs > I want Local 1-8 and 9-16 and on then on AES50-A I want 17-24 and 25-32. yes?
      • July 15, 2021
    • BobbySadler
      Paul_Vannatto Hi Bobby, for inputs, make sure the Routing, Inputs screen has the first 2 banks of 8 set to the AES50 A1-8 and A9-16 respectively. Then go to each channel strip, config screen and make sure they are assigned to the A inputs (eg. Chan 1 -> A01, Chan 2 -> A02, etc)
      • July 15, 2021
  • New
    lysknight
    Contributor - Level 3
    2021-05-27

    Hello all,

    Question: I have no issue recording instruments in Ableton (I have 8 synthetisers connected to the X32 compact) but how on earth would you record voice in Ableton because the MAIN slider (at the very right) controls both the input level in an Ableton track AND the volume of the sound = LARSEN effect (speakers are on!) . I just can't figure out how to disable the speakers when using headphones and using the MAIN slider when recording using a MIC. PS: SOLO doesn't do anything as the Ableton track still needs the MAIN slider input level not being at zero. 

    My solution right now is to use a second small audio interface (Focusrite) just to record vocals as there are no speakers connected to it (just iusing headphones) and I change each time the audio interface in options in Ableton. 

     

    Begging for help !! 

     

    Many thanks.

     

    Oliver

     

     

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    0 96
    • lysknight
      Paul_Vannatto Hi Oliver, something is definitely not setup correctly. The best thing to do is to export your scene to a file (either using the Utility button and a USB stick or X32-Edit scene export), save it to the cloud (eg. Google Drive, Dropbox, etc.) and share the link here. That way we can have a look and better advise.
      • May 27, 2021
    • lysknight
      lysknight

      Thank you very much Paul. I will do so !

      • May 28, 2021
    • lysknight
      lysknight

      Not being an engineer I couldn't figure out connecting the X32 Edit software to the X32 - SO i decided to do it the hard way: pushing up and down, left and right, all the buttons for this specific [MIC] channel and MIRACLE, the CARD OUT tab P16 9-16 did the trick. I have no idea what that means but it is now working fantastic !
      • May 28, 2021
  • New
    DJRichNumber9Kru
    Newcomer - Level 1
    2021-01-08

    I recently purchased a Behringer UCA222 with which I am happy. The product description from where I purchased it noted that Traktion DAW is available (as well as Audacity etc) to download once the UCA222 is registered, and that a download code would be emailed to me. I have registered my UCA222 on the 6th Jan but have yet to receive a download code. Is Traktion still available or not?

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    0 128
    • DJRichNumber9Kru
      DavidKnighton Hello James,
      Yes, we're still offering the codes. The system might have a bug that is not releasing the codes though. Can you give me the case number from your registration ticket? It will be formatted CAS-XXXXXX-XXXXXX.
      • January 8, 2021
    • DJRichNumber9Kru
      DJRichNumber9Kru Thanks David. I have replied to you via messages and sent you the case number. Much appreciated.
      • January 8, 2021
  • Saleya
    Newcomer - Level 1
    2020-08-05

    Hi all,

    I have a Fender Strato connected on a Hi-Z input of a XR12 via a PRO DI box removing a big part of the noise but not all of it.

    I could remove almost 100% of what was remaining with a noise gate.

    All good except when the sound of the guitar fades out, the sound kind of breaks and is not a nice continuous fading out sound.

    I have uploaded a screen shot of the noise gate.

    Any suggestion ?

    Thank you for your help

     

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    0 127
    • Saleya
      RexBeckett It can be difficult to tune a Gate so that you don't hear it operate. I would try either turning off the Side Chain Filter or setting it to a wider bandwidth. For high-frequency noise (hiss) you could try setting it to HC12 with a higher Frequency. If the noise is low-frequency (hum), you could try LC12 with a lower Frequency. You want the gate to be triggered open by any note but not noise. It may also help to extend the Release time.
      • August 5, 2020
    • Saleya
      Saleya Thank you Rex for taking the time. I will try that this evening and let you know.
      • August 5, 2020
    • Saleya
      Saleya Rex, definitely some improvements playing with the Side Chain Filter, but, as you mentioned, no 100% perfect when the sound fades away, but at this level, it might not even be audible in real life. Anyway, playing with the frequencies I found this essential website : https://www.zytrax.com/tech/audio/audio.html One must know where to cut (gate, equalizer, ...) according to the instrument on the channel.
      • August 5, 2020
  • New
    Hobbes002
    Newcomer - Level 1
    2021-01-23

    I've got an X32 running the v3 firmware. We've built some scenes and channel snippets which are visible in the library on the X32.

    But when I connect my X32-Edit app to the desk and I view the library in X32-edit, it's empty.

    The desk is connected: I can control it from the app. Is there a way to access the library on de mixer from the app?

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    0 198
    • Hobbes002
      Paul_Vannatto That is because the X32-Edit library list reflects the presets stored on the computer, not on the console. No the console's library list is not accessible by the Editor. The workaround is to export the console's presets to a USB stick, save them to the computer's HDD (which would also provide backup to your presets), then import them into the X32-Edit library lists.
      • January 23, 2021
    • Hobbes002
      Hobbes002 Ah, thanks. I was hoping I'd be able to edit them directly (mainly so I could change preset names on the computer, which is much easier than on the X32), but I can do that with the workaround.
      • January 23, 2021
    • Hobbes002
      Paul_Vannatto There is another way to rename presets using Live Toolbox chat screen. It can be found here
      https://sourceforge.net/projects/x32livetoolbox/

      After connecting, use the following OSC commands (from Patrick's X32 OSC Protocol doc, pages 48-49):

      Channel preset name example (001 is for slot 1)
      /-libs/ch/001/name ,s "Joe's Vox"

      Effects preset name change example
      /-libs/fx/003/name ,s "Vocal verb"

      Routing preset name change example
      /-libs/r/027/name ,s "Mon 2"

      DP48 preset name change example
      /-libs/mon/001/name ,s "Drums"
      • January 23, 2021
  • New
    commasense
    Newcomer - Level 1
    2022-03-09
    0 19
    • commasense
      Dale_M Can you try another web browser?
      • Mar 9
      • Fail to register a new product (screen kept loading), please help
        jym73 Hi Dale_M, No news from you since i posted my ticket number. So i went on facebook and had an answer from Bryan Maguire.
        Do you know that your website is horrible to use also? Whatver the web broswer, always the same issues. For exemple : have you seen the so small text field to add a message in the printscreen above? Unusable because it is so small.
        I can't post new post anywhere because of a 404 error on tinyMCE javascript, whatever the browser. TInyMCE is for create a rich text field, so, no text field, so unable to post a new message for asking help.
        Also, quite often, and for no reason, the page with the form on the support page reload itself...must refill everything and as your form is so hard to use it is really very irritating.
        So far, the behringer online support has been really useless for me, strickly no help, we must search to find somebody who answer and then nothing more happen.
        • Mar 10
    • commasense
      Dale_M

      jym73 I did not see your post? How come you have posted in this thread? Can you advise your ticket number again so we can check please?

      • Mar 11
  • MusicallySavage
    Regular Contributor - Level 1
    2020-07-12
    Hi Tribe, After about a year my XR-18 developed a powering on issue. I might say I noticed it more when the unit is cold. (Like 0-5 Celsius as Australia is not a particularly cold place) Flip the power switch and nothing. Wiggled cables, different cables, cleaning terminals etc... have been tried. When this happens I simply leave it switched on for a few minutes and it happily greets me a few minutes later. Obviously it needs it's coffee or something. (I wondered whether there's an overheat safety switch that's playing up) Any similar experiences or thought? Cheers, Luke
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    0 65
    • MusicallySavage
      RexBeckett I have a distant memory of someone reporting a similar problem on the old forum. They had issues when using an XR18 for outdoor events in cold weather. It may not be a hardware fault as the specification shows the operating temperature range as 5-40 Celsius.
      • July 12, 2020
  • New
    warrenlain
    Newcomer - Level 1
    2021-06-01

    I am getting no signal from oscillators 1-3. But the A-440 is loud and clear. The noise circuit also doesn't put out a signal. I've tried using the High and Low Z outputs, the headphone out, and the tiny 1/8" (CV?) audio out. None of them work. I've tried setting the MIDI channel to 1 or 2 using the dipswitches, it doesn't seem to matter. And the MIDI controller I'm using is able to function as an external MIDI controller for my DAW/VSTs. I even tried using two different 5-pin MIDI cables in case it was my controller/MIDI cables... I'm wondering if my Model D is dead?

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    0 52
    • warrenlain
      NicJonesMT Hi WarrenLain.
      Please click support at the top of the page and submit a technical support ticket. From there we can try and identify the cause of the issue.
      • June 1, 2021
  • MythologyMPS
    Newcomer - Level 1
    2020-09-27

    Hello,

     

    I'm trying to get a hold of X-TOUCH COMPACT Firmware v1.12. I see it is downloadable on the support page, but when I click on it it appears to be locked behing some sort of login portal called Mangolia. 

     

    Can anyone help me out?

     

    Thanks

    read more...
    0 107
    • MythologyMPS
      MythologyMPS The problem is that my X-TOUCH COMPACT has been having issues since day 1. The faders and encoders work, but all of the buttons seem to be wrongly mapped on a hardware level. Doesn't matter how I set it up in the editor software, the physically buttons aren't behaving properly. I'm hoping a firmware flash will remedy these issues.

      Also, if anyone knows how to flash the firmware, that would be useful too.
      • September 27, 2020
    • MythologyMPS
      john0121 Sorry the link is doing the same for me and I don't have a copy local to send. I have reported this to the web team though so it should be working soon.
      • September 27, 2020
      • X-TOUCH COMPACT Firmware v1.12
        MythologyMPS Hey John!

        Thanks for reporting this. It appears the link has been restored.
        • 1
        • ·
        • September 29, 2020
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