Am I right in thinkin that this super popular forum is the only one form of technical support of Bugera? Well, bravo 

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@brodromal wrote:

Am I right in thinkin that this super popular forum is the only one form of technical support of Bugera? Well, bravo 

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@brodromal 

Hello Roman, no that is not the case. This is a user forum and, while some of our experienced members can often help to solve problems, we are not the only way to get technical support for Music Tribe products.

You can request technical support through the Care ticket system. Click on Support at the top of this page and then click Create a Care ticket. This is only possible if you have completed all required fields in your profile. Also make sure to fill-in all the required fields in the Care form. Keep an eye on your email spam folder - some members have missed responses from the Care team when they ended-up there.

Hi Christian @crystal 

Welcome to the forum. Is there a particular need for these specs? If you are looking for a guitar amp that will blow dry the audience, please reconsider your needs. Far too often, I have to ask new guitarists to turn their amps down (or else) during soundcheck. Usually their response is that they have to have it loud enough in order to get the tone they are looking for. But many of the pros are now using amps with mcuh lower peak wattage, but with amazing quality (and the audience and sound engineer is much happier with).

Hi Paul,

thank you for your helpful answer. Of course you're right reflecting these concerns. I guess that I'm rather careful with such matters, but sometimes my band collegues complain about my bass being not loud enough.

It's true, I want to compare bass combos with each another. My reason is to know not only the quality, which is surely excellent with the Bugeras. But to be able to compare the possible power and loudness when playing along with my collegues. We are definitely not up to fill great music halls, but pubs or open-air stages with perhaps about 50 people of audience.

I should be happy with good quality and sound, but beeing able to regulate down the master control, cool as a cucumber.

Hi Christian @crystal 

With the bass, the reason why your collegues may be complaining that they can't hear your bass is due to their proximity to the amp and the wavelength of the bass notes you play. For example low E is 41Hz which has a wavelength of 27.4 feet. If they are standing/sitting any closer than that, the sound level will likely be less and they could actually be located in a dead spot (due to reflection from a small room). Quite frequently the bass player is standing 5 feet in front of his amp (which is pointed at his knee caps) and typically turns it up, because he says he can't hear - which in turn is far too loud at the audience position. No level of power can fix this. Sorry.

This is very helpful advice to me, thank you. I feel that your thoughts must be true, for I hear such seemingly irregular sounds and loudnesses when we practice in our studio.

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@crystal wrote:

This is very helpful advice to me, thank you. I feel that your thoughts must be true, for I hear such seemingly irregular sounds and loudnesses when we practice in our studio.

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You are most welcome. If I find one of the posts that explained it to me enough to understand the scenario I will post it here for you. It has been awhile since I last read them. So it may take awhile to find them.

If you have one of those wireless guitar adapters, walk away from the amp about 30 feet and have a listen.

I loved the low quality sound of the Bugera 12ax7c.

Which one should I get to replace it if I can't find a C? Bugera 12ax7? Bugera 12ax7A? Bugera 12ax7B?