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181,568 members
50,510 posts
  • 2020-07-02
    Klark Teknik DM DESIGNER 3.1 and DM KONTROL 3.1 are now available for download, via the downloads section on the DM8000 product page. DM KONTROL offers PC based customised control page creation and operation of a DM8000 DSP across an ethernet network, when deployed with the new DM801 serial to ethernet bridge. ข่าวฟุตบอล
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    0 6
    • Over Labyss
      Gwin Edwards Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
      • Jul 13
  • 2020-07-13
    Hi, Anyone experiencing loss of subscriptions after powering down the DN9650? regards, Alex
    0 12
    • Alex Kempkes
      Alex Kempkes powering down = power down -> next day -> power up :)
      • Jul 13
      • DN9650
        Nigel Turner Hi Alex, sorry but I do no know what you mean by subscriptions. Could you give me a little more information please. Many thanks
        • Jul 13
    • Alex Kempkes
      Alex Kempkes subscriptions is Dante terminology (i think). This is like 'patching' within the PRO series.
      • Jul 17
      • DN9650
        Alex Kempkes I am unsure where this is stored, I assume the KT-DANTE card inside the 9650 stores this 'patch'.
        • Jul 17
    • Alex Kempkes
      Nigel Turner As far as I know, the dante device only stores a list of the device name/channel name of each of its receive subscriptions. The actual patching is on the computer. You would have to ask Dante to confirm this.
      • Jul 17
  • 2020-07-13
    Hi, I have a DL422 inserted in the mid-slot of the PRO6 surface. I connected my outputs (Left and Right) to that and it works. But the red 'mute' light stays on. Anyone experiencing this? regards, Alex
    0 15
    • Alex Kempkes
      Nigel Turner Is this on all channel outputs on the card or just the two that you are testing?
      • Jul 13
      • DL442 mute
        Alex Kempkes All mute lights stay on. Check light i can enable via surface so interface seems ok.
        • Jul 13
      • DL442 mute
        Nigel Turner I would say that if the fault is on the DL442, then U9 is probably the culprit. You may find its as simple as a dry joint on one of the pins. This IC switches the Mutes on and off. Have you moved the card to another position just to check that the problem follows the card. It should do, but just want to check. You will need to get the card fixed if it does. It has a 10 year warranty if purchased on or after 1/9/2014. You need to contact the shop that you purchased the card from.
        • Jul 15
      • DL442 mute
        Alex Kempkes Thanks, i will follow the steps first and report to you.
        • Jul 17
    • Alex Kempkes
      Alex Kempkes I now understand what the mute light does on the DL442 and other outputs. when there is a signal, very very ver small. the light switches off. when there is no sound (digital zero) the light swithes on to RED.
      • Jul 20
    • Alex Kempkes
      Alex Kempkes I assumed that only the mute button could control the mute led on the output card, but it seems otherwise.
      • Jul 20
      • DL442 mute
        Alex Kempkes thanks for your tips.
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        • Jul 20
    • Alex Kempkes
      Nigel Turner Hi Alex, ah, yes. The mute LED circuitry is right on the output stage of the audio circuitry, so as soon as it detects any audio / noise, it will switch the LED off. Even if the Mute switch is unmuted, if there is not enough audio level/noise then the LED will not switch off.
      • Jul 22
      • DL442 mute
        Nigel Turner sorry do not understand your question
        • Jul 23
      • DL442 mute
        Alex Kempkes i type a smiley after 'right' but it came out as '????', again, thanks for saving me
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        • Jul 24
  • 2020-08-07

    Hello-

    I just installed a DN32 Dante card in a Midas M32C.  The M32C recognizes the card but when I plug the primary ethernet port to my cisco switch or go directly from laptop to secondary port, there is no network activity leds' flashing so the Dnate Controller software v.4.2.3.1 isn't picking it up.

    Am I missing a step somewhere?

    Any advise would be greatly appreciated.  Thank you.

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    0 17
    • Michael Deming
      Gary Higgins Do you have the latest firmware installed? Dante virtual soundcard installed? I have the X-Dante version but it is not presently in any machine (put in a X-Live) so I'm a bit foggy on it. What are you using for M32 clock? Needs to be EXp Card.
      • Aug 8
    • Michael Deming
      Michael Deming Thank you Gary.
      • Aug 8
    • Michael Deming
      Michael Deming I am using the card for the clock. The Midas is on firmware version 4.02. I must be missing a step as the M32C acknowledges the DN32 Dante card. I'm just not getting any activity lights on the primary or secondary ports. I using a Cisco unmanaged switch and can see my other Dante devices via Dante controller software with no problem.
      • Aug 8
    • Michael Deming
      Gary Higgins OK, only other thought is the firmware for the card, I looked earlier and it was giving a "bad file" message of some sort. I have not used my XDante card in a while, the firmware is the same. I may have it or you could check the Behringer site, it's there v4.08
      • Aug 8
    • Michael Deming
      Michael Deming I can't access the card through the primary or secondary port via Dante Controller software to even see what version it is on. The card is brand new right out of the box. If the M32C didn't recognize the card is installed, I would think I had a dead card. I am not using a virtual IP card in this setup. Thank you for your suggestions.
      • Aug 8
      • KT DN32-Dante
        Gary Higgins Last thought, try lowering the m32 firmware to 3.11 or 12, could be you can then connect the card and upgrade firmware of the Dante card, then move back to 4.02 firmware on the m32. It is possible 4.02 won’t recognize the older firmware...probably not, but possible
        • Aug 8
      • KT DN32-Dante
        Michael Deming Thank you. I will try that. I can't find any information on a factory reset on the M32C. I also own the actual M32 console and have factory before with no problem. Never have had any connectivity issues with that console. Thank you!
        • Aug 9
  • 2020-05-25

    The Behringer Xenyx 302 USB Mixer only supplies 15V instead of 48V of phantom power. Would that be enough to power the Mic Booster CT1? 

    0 51
  • 2019-06-06

    Klark Teknik DM DESIGNER 3.1 and DM KONTROL 3.1 are now available for download, via the downloads section on the DM8000 product page.

    DM KONTROL offers PC based customised control page creation and operation of a DM8000 DSP across an ethernet network, when deployed with the new DM801 serial to ethernet bridge.

    Check the downloads here:

    https://www.klarkteknik.com//Categories/Klarkteknik/Signal-Processors/Matrix/DM8000/p/P0B17/Downloads#googtrans(en|en)

    read more...
    1 418
  • 2020-09-01

    Is there a diagram to confirm which tube goes where, as the 12AX7 and 12AU7 are different in function. Thank you for your assistance.

    0 0
    • Jose Arana
      David Knighton Hello JoseArana.
      12AX7A is V2
      12AU7 is V1
      You should be able to spot the silkscreen on the PCB. It'll say V1 or V2 next to the tube socket.
      • Sep 1
  • 2020-03-08

    It seems that DM KONTROL misidentifies DM8000 as DM8500 and compatible erorr is displayed on Device Connect windows.
    Clicking on the open control surface displays an error message. DM KONTROL seems to recognize DM8000 as DM8500.
    However, the detail display shows DM8000. How can this be solved?DM8000 error.jpg

     

     

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    0 50
  • 2020-07-15
    Hi, In the stereo Klark Teknik DI 10P every input channel has an attenuation knob. Product documentation mentions that knobs at fully clockwise position means no attenuation. What's the max attenuation achievable (ie. set fully counter clockwise) in dBV ? Thanks in advance.
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    0 8
    • Jose Gonzalez
      Jose Gonzalez The level knobs of the DI 10P are relative to the signals input into the device. You can relate the 0 to 10 scale to 0% to 100%. So, it will take the signal and attenuate it down the percentage amount you choose of the signal coming in.
      • Jul 16
    • Jose Gonzalez
      Jose Gonzalez Reply received from Customer Quality Support Specialist
      • Jul 16
  • 2020-08-11

    Hi

    Is there a change to get a Manual for my DM50?

    Thanks for any help.

     

    One Diggedy

    0 24
    • Diggedy Dee
      Dale Minaker Are you referring to a user manual? If so can you submit a support ticket with FAO DALE MINAKER in the subject line as I am unable to share the PDF via this platform. ;)
      • Aug 11
    • Diggedy Dee
      Dale Minaker I've not received your email yet?
      • Aug 11
    • Diggedy Dee
      Diggedy Dee Not? I send it about one houer later
      • Aug 11
    • Diggedy Dee
      Diggedy Dee FAO DALE MINAKER Case No: CAS-128587-J9M9C2 CRM:0120000064107
      • Aug 11
    • Diggedy Dee
      Diggedy Dee Dear Diggedy Dee ,
      Thank you for contacting us. Your inquiry FAO DALE MINAKER is now assigned to Case Number CAS-128587-J9M9C2 .
      Our Team will endeavor to respond to you as soon as possible.

      Your CRM Team
      • Aug 11
      • Klark-Teknik - DM50 - Owner Manual
        Dale Minaker Many thanks I have just found it, I will reply shortly!
        • Aug 12
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