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  • 1AVdude
    Contributor - Level 1
    2020-03-25
    Shut down of Lab Gruppen Amplifier with Contact Closure | Power Amplifiers

    Do any of the Lab Gruppen amplifiers support shut down of the amplifier upon receiving a contact closure?

    Application is to prevent conflict with life safety systems, directly at the amplifier.

    Please also advise if there is a different way to seek this information more effectively.

    Kind Regards

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    • 1AVdude
      AlexLane

      Hi and good morning,


      Yes, the following Lab.gruppen amplifiers have this feature.


      Lucia
      E series
      C series / FP series (only with Nomad link NLB 60E)
      • April 6, 2020
  • Lab Gruppen
    Triber Moderator
    2020-11-13
    Lab Gruppen New Product Release: CMA1201 | Commercial Mixer Amplifiers

    CMA1201
    - https://bit.ly/LabGruppen-CMA1201

    120 Watt Commercial Mixer Amplifier provides the perfect solution for commercial and industrial applications requiring great sounding distributed audio coupled with power conservation and reduced operating expense. Ideal-suited for bars & restaurants, retail destinations, hotels, corporate, education or other venues needing background music and/or a public address system.

    #LabGruppen #CMA1201 #PowerAmplifier #Mixer

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    • Lab Gruppen
      Scotty1978 Ipd 2400.
      Hi. I’m looking for an amp to power my Hk audio ct 208 line array tops. This amp was recommended by Hk audio. They say you have speaker preset for this box but when I look in library I can’t see it. Does anyone know if there is or if it’s tagged under different name etc. Thanks
      • November 16, 2020
  • New
    ALLANK
    Newcomer - Level 1
    2020-11-27
    Lab Gruppen | Power Amplifiers

    Good day,

    I'm trying to get an amplifier output board for FP14000

     

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    • ALLANK
      RexBeckett Hello Allan, I think your best option is to open a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 28, 2020
  • jboehme
    Contributor - Level 1
    2019-12-13
    LAB- Gruppen Controller on Mac OS Catalina | Power Amplifiers

    Hey, the LAB Control Software for Mac OS Catalina do Not work. When the new Version Come out?

    I need it so soon as possible!

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    • jboehme
      AlexLane

      Hi @jboehme 


       


      Could you confirm which software you are reffering to? Do you mean the device control software used to monitor C and FP series amplifiers?



      Thanks,


       
      • December 15, 2019
    • jboehme
      jboehme

      I mean the LabGruppen Drive Controller for IPD1200 and IPD2400 Amps.
      • December 19, 2019
  • siai205
    Contributor - Level 1
    2020-04-14
    IPD 2400 Firmware Update | Power Amplifiers

    Hello, we have a problem with an IPD2400 and the firmware update. With one of our IPD 2400, the update collapsed in the middle of the erase. now the IPD no longer starts. What can you do? Thanks! Harald

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    • siai205
      ChrisEdwards1

      Dear Harald,


      Hope you are well.


      Are you able to confirm if the device is still receiving power fine, however, is just stuck in Standby? Or will the device not power to Standby?


      Thanks in advance.


      Christopher Edwards


      Customer Solution Lifestyle Specialist
      • April 14, 2020
  • danthomason
    Newcomer - Level 1
    2020-09-16
    No AES and sync issues in Intellidrive | Power Amplifiers with DSP

    Hello, I am not getting any response from the aes inputs on my ipd's? When I try to connect to them with intellidrive  in order to update the firmware it gets stuck on a synchronisation process at 72%. This seems to affect my ability to save and recall presets. I don't want to attempt fm update unless I'm sure I can reload the presets. Please help!!

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    • danthomason
      AlexLane Hi Daniel,

      Are you running the update through a network switch or direct to the amplifier? Also make sure there are exceptions in your firewall for the software.

      Best to backup all the presets before doing the update too to be sure they are not lost. Try doing this through File -> Backup presets rather than during the update process

      For AES, can you let me know what you are using to drive the inputs? And the settings in the input mixer also?.
      • September 16, 2020
    • danthomason
      danthomason fixed! i managed to finally save the presets and update FW, intellidrive being very tempremental though. udated amps now recieve AES! Thanks
      • September 16, 2020
      • No AES and sync issues in Intellidrive
        AlexLane Excellent! The updater has been improved on the newer versions of Software so this issue should now be eliminated

        Let me know if you have any more questions
        • September 16, 2020
  • sowatt
    Contributor - Level 1
    2020-01-31
    where to get spare parts for PLM Series | Power Amplifiers

    is there any other way to get spare parts of the PLM series 
    bequase every time we if send it to repair and they have this Absurd high repair costs
     we can also do it ourselfs   its not that hard   its more hard to find the problem  
    but with 7 plm's in total  we rather want to do it ourselfs 

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    • sowatt
      AlexLane

      Hi Sowatt,


      You can contact our CARE team and ask but I would warn you that performing these repairs yourself will void your warranty. Also, our service centers have specialised repair and testing equipment which is quite essential to perform a quality and most importantly, safe, repair.


      Not trying to downplay your skills as a repair engineer, just a bit of insight into what goes into the process of service.


      Honestly I would very strongly reccomend you send your amps for repair in a certified service center, if you are getting repeat failures then its worth doing some analysis as to the cause also. It may be that you can avoid having to send it in to start with.


       


      I am more than happy to advise and assist further...


       
      • April 6, 2020
  • audioconcept
    Newcomer - Level 1
    2020-09-30
    PLM5K44 Network fault | Power Amplifiers with DSP

    One of my PLM5K44's is not found in the network. The leds flashes correctly but the amp does'nt appears in my Lake Controler

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    • audioconcept
      DavidKnighton Hello Dominique MAUREL,
      Can you connect your computer directly to the 'Primary' port and launch Lake Controller? If you have a newer version of Lake Controller and the amp in question is on an older firmware, then you may need to update it before Lake Controller will see it. Use the 'Lake Update' software with the computer connected directly to the unit. When it asks to choose your model, make sure you select PLM+ and not the original PLM. The Lake Update software is bundled with every version of Lake Controller. Navigate to C:/Drive/Program Files (x86)/Lake, Lake Controller version XXX/Lake Update.
      • September 30, 2020
    • audioconcept
      DavidKnighton
      • September 30, 2020
    • audioconcept
      audioconcept Thank you.I know how to do updates. I have updated all my amplifier with Lake Controller 7.0.0 version and the problem arrives on one amplifier... Sometimes i see it in the network, sometimes I don't see... I've done a factory reset but the problem is the same... sometimes I see, sometimes i don't see it in the network.
      So, now I have downgraded it in Lake 6.8 version and I'll try new... the problem is random
      • October 1, 2020
    • audioconcept
      DavidKnighton Hello Dominique MAUREL,
      Sounds like the amplifier could be having an issue with the network card. I would suggest submitting a service request to have the item evaluated/serviced. Click the SUPPORT tab at the top of the page and follow the SERVICE REQUEST path to create a ticket. Someone should be able to get you started with an RMA.
      • October 1, 2020
    • audioconcept
      audioconcept Hello David. Ok I will do that. Thanks
      • October 1, 2020
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  • CesarBua
    Contributor - Level 2
    2019-05-20
    IPD2400 does not turn on - DSP | Power Amplifiers

    Hi,

    A year ago I bought two Lab Gruppen IPD2400.
    After a few uses, now one of them does not turn on.

    When I plug it to AC, it does not go to stand by mode. And does not turn on.
    Fan runs, ethernet socket shows activity lights blinking, and Intellidrive Controller can connect with a valid IP address, but does not synchronize. 

    Seems that DSP is not working.

    Anyone has experienced something similar? Any ideas?

    Very frustrating. After investing money on top class brand amps, it only lasted a year.

     

    Regards

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    • CesarBua
      wsl

      Hello


      Same problem here with a new ipd2400 at first start-up.


      No stand-by mode , black display , but fans at full speed. After 1 hr I cut the power en reconnect the power cord. The amp starts normal.


       
      • January 21, 2020
  • hoangbaokhoa
    Contributor - Level 2
    2020-10-14
    PDX3000 power supply | Power Amplifiers with DSP

    Hi,

    I am a shop who is selling quite a lot Pdx3000 EU version to local market but many of them has problem with power supply, return ratio is about 1/10 (selling 10, return 1). Please take a look on attached photos (my technician rounds) and advise

    Thanks a lot.

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    • hoangbaokhoa
      john0121 Hi Diem, in this case you should fill out the service request from via the support button at the top of the page. This way the issue is reported direct to our service team who can investigate and follow process with you to determine the root cause.
      • October 14, 2020
      • PDX3000 power supply
        hoangbaokhoa Many thanks. I have created ticket and waiting for solution.
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        • ·
        • October 29, 2020
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