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186,328 members
56,052 posts
  • 2020-07-10
    To whom it may concern, Where can I find standard professional documentation on Tannoy loudspeakers, specifically VX15HP. Looking for detailed drawings for cabinet rigging points, center of gravity, dimensions. It would be wonderful to get frequency plots. Appreciate any help.
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    • Mike Maly
      Goetz Mueller-Duerholt Hi,
      please go to https://www.tannoy.com/downloads.html and search for the product. You will find a detailed product information document there with all info.
      Cheers
      Goetz
      • Jul 13
      • Missing documentation
        Mike Maly Hello Goetz, I'm sorry but the information I requested does not appear in a quick start guide.
        • Jul 13
      • Missing documentation
        Goetz Mueller-Duerholt Hello Mike, look for a file called "Product Information Document"!
        • Jul 14
      • Missing documentation
        Mike Maly I'm sorry, Goetz, the information is not available. As I indicated, only a quick start guide is available.
        • Jul 14
      • Missing documentation
        Goetz Mueller-Duerholt That's weird – I had it and now I can't find it either. I'm on it...
        • Jul 21
    • Mike Maly
      Goetz Mueller-Duerholt Hello Mike, I located some technical documentation for you to download:

      https://musictribe-my.sharepoint.com/:b:/p/goetzmueller_duerholt/Ef2zbaO7RxpAooKocrG4oSAB_nhRIf2nJT-Jl0Z8iQaAXA?e=UA5yRx

      Seem's that I previously mixed up some files. I hope that helps!
      Goetz
      • Jul 22
      • Missing documentation
        Mike Maly Hello Goetz, that is perfect! Exactly what I needed! If that level of information was readily available and easy to locate on all of the Tannoy items, more of my United States integrators/contractors would be excited about spec'ing Tannoy professional products into installations. Thanks again, Goetz!
        • Jul 22
      • Missing documentation
        Goetz Mueller-Duerholt Thanks Mike, glad I could help. I'll definitely let the team know – maybe there's a way to include more documents into the downloads. Cheers!
        • Jul 22
  • 2020-09-28

     

    The Tannoy ceiling speaker in our office has become dislodged. This happened before my arrival to the office so I'm unsure of what cause the issue; however I have been asked to solve the problem! It doesn't push in or twist into place- is there instructions somehwere on how to secure the speaker again? Or perhaps contact details for someone who could fix the problem? The office is based in Soho, London 

    Many thanks

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    • Libby Bramston
      David Knighton Hello Libby Bramston,
      You should be able to peel off the grill and see some adjustment screws. The screws can be turned clockwise to tighten the rear of the speaker to the mounting bracket. Now, if the mounting bracket is dislodged behind the plaster, then that would require some thorough investigation.
      • Sep 28
  • 2020-02-06

    Hi, I have a pair of Eyris 2 floor standing column speakers - which are truly magnificent and have been for some years now, but, I am not so sure that I have placed them in the best position - specifically, what distance from the wall should I place these rearward facing bass reflex ported speakers?

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  • 2020-05-06

    When will the tannoy gold 8s be back in stock?

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  • 2020-01-22

    Hi!

    I need a woofer 5" for the Tannoy Mercury V1i , or your coil.
    model 3121 0208 type 1328

    someone knows where to buy it

    I can't find it anywhere
    thanks

     

     

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  • 2020-07-14
    a customer returned 1 piece Tannoy Stirling GR to our shop due to tweeter is not working, SN is 8000 6400 140626 700360 , Can you send us a new tweeter for replacement under warranty ? then we return the faulty tweeter to you in Aug 2020.
    0 20
    • Wong Alex
      Rex Beckett I don't think that this is the best place for distributor warranty claims. You could try opening a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Jul 14
  • 2020-01-01

    I'm looking for a tube integrated amplifier for my Tannoy DC8ti speakers and would like to hear what others are using.  Currently, I have a Herron VTSP-3A (r02) preamp and NAD M22v2 power amp.  

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  • 2020-02-12

    Im trying to get a copy of the free Tannoy Activ-Assist software thats used in setting up the Reveal 6D Monitors. I seem to have lost my copy after a machine rebuild and Tannoy no longer have it on their website.

    Many thanks

    Martin

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  • Hello, I am in search of a 6" full range spare part loudspeaker to develop a new design of radio. There are so many models in the range that I prefer to get the right contact with the right person from Tannoy to discuss the possible options... Can you help me? Thanks, Bruno from Belgium
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  • 2020-10-13

    I purchased a pair of TD 12s in 2008 and I loved them.  Unfortunately, I had to let them go in a house sale. I would be very happy if I could purchase another pre-owned pair.  If anyone knows where I can find some TD 12s in the US, please let me know. Please also recommended a new current model Tannoy speaker that is comparable in price and specifications and any others with higher price and better specs. Thank you!

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