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  • mikeatbormann
    Newcomer - Level 1
    2020-07-10
    Missing documentation | Point Source Speakers
    To whom it may concern, Where can I find standard professional documentation on Tannoy loudspeakers, specifically VX15HP. Looking for detailed drawings for cabinet rigging points, center of gravity, dimensions. It would be wonderful to get frequency plots. Appreciate any help.
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    • mikeatbormann
      Goetz Hi,
      please go to https://www.tannoy.com/downloads.html and search for the product. You will find a detailed product information document there with all info.
      Cheers
      Goetz
      • July 13, 2020
      • Missing documentation
        mikeatbormann Hello Goetz, I'm sorry but the information I requested does not appear in a quick start guide.
        • July 13, 2020
      • Missing documentation
        Goetz Hello Mike, look for a file called "Product Information Document"!
        • July 14, 2020
      • Missing documentation
        mikeatbormann I'm sorry, Goetz, the information is not available. As I indicated, only a quick start guide is available.
        • July 14, 2020
      • Missing documentation
        Goetz That's weird – I had it and now I can't find it either. I'm on it...
        • July 21, 2020
    • mikeatbormann
      Goetz Hello Mike, I located some technical documentation for you to download:

      https://musictribe-my.sharepoint.com/:b:/p/goetzmueller_duerholt/Ef2zbaO7RxpAooKocrG4oSAB_nhRIf2nJT-Jl0Z8iQaAXA?e=UA5yRx

      Seem's that I previously mixed up some files. I hope that helps!
      Goetz
      • July 22, 2020
      • Missing documentation
        mikeatbormann Hello Goetz, that is perfect! Exactly what I needed! If that level of information was readily available and easy to locate on all of the Tannoy items, more of my United States integrators/contractors would be excited about spec'ing Tannoy professional products into installations. Thanks again, Goetz!
        • July 22, 2020
      • Missing documentation
        Goetz Thanks Mike, glad I could help. I'll definitely let the team know – maybe there's a way to include more documents into the downloads. Cheers!
        • July 22, 2020
  • bramston
    Newcomer - Level 1
    2020-09-28
    Ceiling speaker dislodged | Ceiling Speakers

     

    The Tannoy ceiling speaker in our office has become dislodged. This happened before my arrival to the office so I'm unsure of what cause the issue; however I have been asked to solve the problem! It doesn't push in or twist into place- is there instructions somehwere on how to secure the speaker again? Or perhaps contact details for someone who could fix the problem? The office is based in Soho, London 

    Many thanks

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    • bramston
      DavidKnighton Hello Libby Bramston,
      You should be able to peel off the grill and see some adjustment screws. The screws can be turned clockwise to tighten the rear of the speaker to the mounting bracket. Now, if the mounting bracket is dislodged behind the plaster, then that would require some thorough investigation.
      • September 28, 2020
  • New
    kishalaygd
    Newcomer - Level 1
    2020-12-11
    Tannoy Mercury V4 | Column Speakers

    I am using Tannoy Mercury V4 Tower Speakers.

    Recently 1 of tweeter not working, mostly got damaged. Please help me to find the spare parts.

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    • kishalaygd
      RexBeckett Hi Kishalay, I suggest that you open a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • December 11, 2020
      • Tannoy Mercury V4
        kishalaygd I have created a ticket
        • December 12, 2020
  • New
    tbheels
    Newcomer - Level 1
    2021-07-06
    seeking service for HPD 385 in US | HiFi Speakers

    Can anyone recommend a reputable service/repair shop in North Carolina USA? I have a pair of Tannoy HPD 385 from 1975.These are Canadian made, labeled as Royal Monitor 410. Cabinets are Largos. I'm not the original owner, so I'd like to get these serviced with updates as needed.

    I'd appreciate any guidance.

     

     

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    • tbheels
      KyleJohnson Hello, Kyle here from Music Tribe. For any service inquiries please contact us through our Support portal. Click on Support and then Service Request and a member of our Service team can assist you.
      • July 6, 2021
  • New
    acheqq
    Newcomer - Level 1
    2021-06-03
    How could be a Dealer in China | HiFi Speakers

    hi~

    My name is qi. I'm a dealer from China. Our company has been doing soundbox business for over 20years and the company which located in southwest of China in Yunnan Province is one largest comany in the territory. 

    We would like to know if you are interested in developing some local dealer in China. We are the big fan of your productions, so we want to have the chance to make more Chinese fans to know tannoy.

    Could you please give me an email address, so we can have a further discussion about how to be a dealer in China.I'm looking forward to your reply. Have a nice day!

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    • acheqq
      Dale_M hi there please send your information in on a support ticket (choose pre sales) from the tab above.
      • June 3, 2021
      • How could be a Dealer in China
        acheqq Ok. Many thanks
        • June 3, 2021
    • acheqq
      VH3A5 Hi I have a pair of sensys dc1 I would like to put new speakers in the cabinets where can I find them
      • June 5, 2021
  • New
    Tannoy
    Newcomer - Level 1
    2020-12-28
    Tannoy New Product Release: PMK Series | Ceiling Speakers

    PMK Series
    Pre-Mount Kit

    bit.ly/Tannoy-PCI-Series

    bit.ly/Tannoy-QCI-Series

    #Tannoy #PCI #QCI #PreMountKit #Brackets #InCeiling #Loudspeaker #Speaker

     

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  • New
    Rafaelviana
    Newcomer - Level 2
    2021-08-08
    PCI 5DC IW | Surface Mount Speakers

    Hola, quisiera adquirir el altavoz PCI 5DC IW y me gustaria saber como es el montaje en pared y como es la conxion.

    Gracias

     
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  • New
    BarredOwl
    Newcomer - Level 1
    2021-10-20
    T185 from 1982 | HiFi Speakers

    Does anyone know about getting the drivers 'rejuvenated' ? I have some cone rub sounds in one speaker. I love them and want to make them sound like new again. Any advice? 

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    • BarredOwl
      Nigel67 Hi BarredOwl. in which Country do you reside? The only company that I know who recone speakers or who may have replacement drivers are in the UK and are Lockwood Audio - http://www.lockwoodaudio.co.uk/tannoy.htm. There is also a ebay seller who goes by the name of MainlyTannoy, but I think he only sells spares, but it may be worth looking him up in case he knows of anyone else around the world who can re-cone / rejuvinate speakers. Finally, there is a website that has masses of information on old Tannoy loudspeakers, but they also have a forum that you could join and ask the question there. https://www.hilberink.nl/speaker.htm. Sorry, one more place you could ask is on the various Tannoy Facebook sites such as this one https://www.facebook.com/groups/1833478533338036, but there are various others with passionate members around the world as well if you search for Tannoy. Hope this helps
      • October 20, 2021
  • New
    DannyZ1
    Newcomer - Level 1
    2022-02-03
    Tannoy Legacy Eaton | Loudspeaker Components

    Looking for a 10" replacement speaker for a Tannoy Legacy Eaton.
    Would even consider buying a single Eaton speaker if anyone has one ?
    Or any Eaton spare parts - new or used.

    I'm trying to rebuild an incomplete / damaged Legacy Eaton.

    Cheers all.

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    • DannyZ1
      DannyZ1 In the UK for info.
      • Feb 3
    • DannyZ1
      Dale_M Please go to the support tab and send an inquiry via the Spare Parts option.
      • Feb 3
    • DannyZ1
      DannyZ1 Done - thanks
      • Feb 4
  • New
    Tanlux
    Newcomer - Level 1
    2022-04-01
    Tannoy Cheviot 1976 | Horn Speakers

    Have a no-op horn tweeter failure on one of my speakers and would like to know if there is a authorized repair dealer anywhere in the U.S.A.  Please advise.....

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    • Tanlux
      Dale_M Please go to the Support tab above and select a Service ticket so the team can advise you.
      • Mar 31
      • Tannoy Cheviot 1976
        Tanlux When can I expect a reply please someone advise me how this works
        • Apr 12
      • Tannoy Cheviot 1976
        Tanlux Dale I filled out a service ticket on April 1st what occurs next and how do you know what the next steps are I don't understand this process can someone please help me
        • Apr 12
    • Tanlux
      Tanlux I have a speaker issue on my Cheviot Series tannoy Speaker how can I get service I filled out the service report but I don't understand how this process really works can somebody help me
      • Apr 12
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