233,969 members
109,566 posts
  • Garry3
    Newcomer - Level 1

    Why does it take extened time for my speakers to come out of standby mode ? The indicator lights are red in standby and green in 

    function mode .

    0 49
    • Garry3
      JasonB81 Hello This is Jason From Music Tribe - Your monitors may need service so Please go to the support tab at the top of the page and submit a service request ticket. One of my colleagues will then be able to help you. Thank you!
      • October 6, 2020
  • New
    Newcomer - Level 1

    Hey fox i have this bass bin with type d amp in it and i think coil is gone. Where i cane get one? 

    0 54
    • MateuszMusialski
      john0121 Hi Mateusz, If you fill out the spare parts via the support button at the top of the page then a member of the team will be able to advise you on this.
      • November 8, 2020
  • namatya
    Newcomer - Level 1


    Is it possible to use an unbalanced input using a TS phone plug on the TANNOY GOLD 5 phone jack?

    I want to use TANNOY GOLD 5 with an RCA-TS phone cable.

    0 58
  • New
    Newcomer - Level 1


    I need the contact information of a good service/repair company in the GTA (Greater Toronto Area). I have a pair of Tannoy Precision 6D speakers that are in need of repair and servicing. 

    0 9
    • soundconvincer
      Dale_M Hi there can I ask that you go to the support tab and raise a Service request , the SERV team can then advise you of options for getting this looked at for you.
      • May 28
  • chart
    Contributor - Level 1

    I need dimensions for the Tannoy CMS ceiling speaker backcans.  There is no dimensional informaiton on the data sheets.  Specifically, I need dimensions for:

    CMS 503 Backcan PI

    If avaiable, I would also like to get CAD files (dwg or dxf) for all the Tannoy backcans.

    Carl Hartzler - Promedia


    0 321
    • chart

      Are you looking for all the PI Backcan drawings? Please message me your email address and I will get them too you.

      • October 4, 2019
    • chart

      Hi Eric,

      I appriciate your help providing drawing fies for the CMS backcans.  Pleae use the address below.

      [email protected]







      • October 5, 2019
  • Tannoy
    Newcomer - Level 1
    Take a look at the history of the Tannoy brand. We’ll be having a closer view of Tannoy's heritage: - Beginning and Early Years - The War - Post-War Innovations - Installations - Musicians - Present day Register to a session that fits your schedule below: Session 1: July 14, 2020 - 10:00 AM Europe/Berlin - Session 2: July 14, 2020 - 9:00 AM America/Los Angeles - If you have any questions, include them in your registration and we can answer them live. See you soon! #Tannoy #LIVEWebinar #History
    4 1,159
  • New
    Newcomer - Level 1

    Hi everyone! I need some help. I want to paint de AMS 5ICT. Could you tell me how to take out the grille to proceed?

    Thank you.

    0 31
    • AnitaBP
      DavidKnighton Hello Ana,
      The AMS 5ICT grill is compression fitted, meaning there is no additional hardware keeping the grill fitted to the cabinet. You'll need some pry/hook tools to pull the grill away from the cabinet a little bit at a time. Just take your time and try not to bend the grill in the process or it may be difficult to fit back onto the cabinet.
      • December 22, 2020
  • Tannoy
    Newcomer - Level 1
    Tannoy LIVE Webinar (Part 3): How to Configure Podware Software Discover the power of the QFLEX Series’ digitally steerable column speakers and our Podware control software. Register to a session that fits your schedule below: Session 1: July 7, 2020 - 10:00 AM Europe/Berlin - Session 2: July 7, 2020 - 9:00 AM America/Los Angeles - If you have any questions, include them in your registration and we can answer them live. See you there! #Tannoy #LIVEWebinar #QFLEX #PodwareControlSoftware #Part3
    0 424
  • New
    Newcomer - Level 1


    Are Tannoy still going?

    Google says the Coatbridge site is permanently closed.

    If Tannoy are still going, where are the speakers made now?

    Kind regards,


    0 14
    • Shadders
      Dale_M The Tannoy brand is still very much alive and well, like Midasand Turbosound before it, all production will now be placed at our state of the art factory in China.
      • May 29
  • rsillito
    Newcomer - Level 2
    Hi -- I raised a support ticket CAS-107908-P8Q1S2 nearly two weeks ago but have had no response, so I am posting here in case this ticket has been missed somehow. There is a small tear in the rubber surround on the bass driver of one of my Tannoy XT8F speakers. I would like to obtain the necessary replacement parts to deal with this (e.g. a replacement rubber surround, a reconing kit, or even a replacement driver if the latter are available). If someone is able to help me with this I would greatly appreciate it. Many thanks!
    0 44
    • rsillito
      GaryHiggins They changed everything, not surprisingly that might be screwed up too. Sorry, don’t see much official response here either except self serving promos. I guess keep trying is the best advice.
      • June 16, 2020
    • rsillito
      ChrisEdwards1 Hi Rowland, i hope you are well.
      Unfortunately there is currently a back log of cases the team are working through which has caused a delay in their response. I will pass this on to a member of the team, however, they do need to work through them in date order.
      I'm sorry for any inconvenience this has caused and thank you for your patience.
      • June 17, 2020
      • Rubber surround / Re-cone kit / Replacement for XT8F bass driver
        rsillito Hi Chris, thank you for your reply. I'll look forward to hearing from someone soon then.
        • 2
        • ·
        • June 17, 2020
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