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228,607 members
103,513 posts
  • albertodertycia
    Contributor - Level 1
    2020-01-22

    Hi!

    I need a woofer 5" for the Tannoy Mercury V1i , or your coil.
    model 3121 0208 type 1328

    someone knows where to buy it

    I can't find it anywhere
    thanks

     

     

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    0 91
  • LKC
    Newcomer - Level 1
    2020-07-14
    a customer returned 1 piece Tannoy Stirling GR to our shop due to tweeter is not working, SN is 8000 6400 140626 700360 , Can you send us a new tweeter for replacement under warranty ? then we return the faulty tweeter to you in Aug 2020.
    0 38
    • LKC
      RexBeckett I don't think that this is the best place for distributor warranty claims. You could try opening a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • July 14, 2020
  • OldSchool1948
    Contributor - Level 1
    2020-01-01

    I'm looking for a tube integrated amplifier for my Tannoy DC8ti speakers and would like to hear what others are using.  Currently, I have a Herron VTSP-3A (r02) preamp and NAD M22v2 power amp.  

    0 86
    • OldSchool1948
      GrahamH

      Nobody here qualified to answer. Best going to one of the Fan pages on FB for good advice.

      • May 27, 2020
  • brytech
    Contributor - Level 1
    2020-02-12

    Im trying to get a copy of the free Tannoy Activ-Assist software thats used in setting up the Reveal 6D Monitors. I seem to have lost my copy after a machine rebuild and Tannoy no longer have it on their website.

    Many thanks

    Martin

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    0 79
  • New
    AdamE007
    Newcomer - Level 1
    2021-01-12

    Hi all. Does anybody know what is the definition of a Tannoy Grade B speaker ? BW Adam 

    0 29
    • AdamE007
      ChrisEdwards1 Hi AdamE007, the definition of this will vary between distributors/resellers so it is best to fully check this with the place that is selling them, however, in most cases B grade will refer to something that has been returned within the first 30 days of the sale and can no longer be sold as A stock. This can sometimes include Ex-Demo but in most cases this will be listed differently. The product could also show slight signs of cosmetic issues.

      I would highly recommend checking this with the place they are being listed though as stated their definition may be slighlty different.
      • Jan 12
      • Tannoy grade B speakers
        AdamE007 Thanks Chris. Interesting ! Nimtronics have 2x pairs of grade B unopened GR Canterbury’s for sale. In the 1st instance, I have asked for photos, serial numbers, proof of purchase and a QC certificate ... can you think of anything else ? BW Adam
        • 1
        • ·
        • Jan 13
      • Tannoy grade B speakers
        ChrisEdwards1 Hi AdamE007, looks like you have all basis covered if i am honest. If they can provide any further general history this could be good but i think from the information you have requested it should give you enough background.
        • Jan 13
  • New
    nutty007
    Newcomer - Level 1
    2021-05-03

    how do I go about obtaining cartons for my Tannoy Stirling speakers?

    0 6
    • nutty007
      Nigel67 Hi nutty007. I noticed that you have also sent us a support ticket (CAS-450304-X3H4Q9). I have passed this on to our Spares team and someone from there will get back to you with availability and pricing. Many thanks
      • May 2
  • New
    Chsrles1234
    Newcomer - Level 1
    2021-04-16

    Hi there,

     

    I have tried with no luck to find and get in touch with the Tannoy sales department - can anyone help mere here?

    0 15
    • Chsrles1234
      Dale_M Hi there please send a PreSales ticket in via the support tab.
      • Apr 16
    • Chsrles1234
      Chsrles1234

      THis is the only company we have ever tried to make a partner ship with, that has no phone number or email to reach out to. It makes it really difficult for us....... I will see if I can find out what you mean about the Presale ticket. Thank you for your assistance....

      • Apr 16
  • BVDD
    Newcomer - Level 1
    2020-07-14
    Hello, I am in search of a 6" full range spare part loudspeaker to develop a new design of radio. There are so many models in the range that I prefer to get the right contact with the right person from Tannoy to discuss the possible options... Can you help me? Thanks, Bruno from Belgium
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    0 13
  • johnboy7557
    Newcomer - Level 1
    2020-10-13

    I purchased a pair of TD 12s in 2008 and I loved them.  Unfortunately, I had to let them go in a house sale. I would be very happy if I could purchase another pre-owned pair.  If anyone knows where I can find some TD 12s in the US, please let me know. Please also recommended a new current model Tannoy speaker that is comparable in price and specifications and any others with higher price and better specs. Thank you!

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    0 40
  • New
    ChrisFromGreece
    Newcomer - Level 1
    2021-01-27

    Hey there!

     

    I am about to buy a second hand dc8ti.

     

    Just wanted to know the release date of the speaker so i know if its too old.

    Also want to know if these speakers come with a base (plynth or somewhat)! The owner says it didnt come with a base but all the pictures i see, it has a base.

    Also is it available for purchase as a spare part (the base), and what is the cost?

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    0 38
    • ChrisFromGreece
      ChrisEdwards1 Hi ChrisFromGrece, you can find out the manufacture date of a unit by the serial number. The below article will guide you in how to find this out:

      https://community.musictribe.com/pages/kba?articleId=8bc4966a-6c30-ea11-a812-000d3a081b66&brand=Tannoy

      With regards to the plinth, it may be worth double-checking the model of the speaker as the DC8Ti should as you have seen in photos come with one, however, the DC8T would not. This information again should be shown on the serial number label
      • Jan 27
      • Definition DC8ti
        ChrisFromGreece Thanks for the reply. I can’t tell which model it is (dc8ti or dc8T). Is there any chance you can tell, if I send you some pics??
        • Jan 28
      • Definition DC8ti
        ChrisEdwards1 Hi ChrisFromGrece, of course if you can supply pictures of the unit and serial number we will be able to confirm from the product code within the serial number.
        • Jan 28
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