Statistics

228,599 members
103,504 posts
  • New
    Tannoy
    Newcomer - Level 1
    2020-12-29
  • Blancmange
    Newcomer - Level 1
    2020-09-29

    How do I go about purchasing a tweeter for a Tannoy Precision 8D? I live in Toronto Canada

    0 40
    • Blancmange
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact us directly by clicking the Support link at the top of this page.
      • September 29, 2020
  • New
    BenNorris21
    Newcomer - Level 1
    2021-01-13

    Any reviews on Live Mini. I am a consumer from US, it is hard to find reviews for this and it appears to be sold out or not in stock at many places. 

    0 37
  • thepresp
    Newcomer - Level 1
    2020-07-27

    I've raised a ticket for spare parts almost 3 weeks ago but I've not heard anything.

    are you having issues?

    0 57
    • thepresp
      ChrisEdwards1 Hi thepresp, I hope you are well. We are currently experiencing issues with our back-office systems, this has unfortunately caused some issues with response times. Our teams are working on resolving this issue but at this time all we can do is apologize and ask for your patience. Once all systems are back up we will endeavor to send out a response as soon as possible.
      • July 27, 2020
    • thepresp
      thepresp Thanks Chris. How are tour back office systems looking now? I’m hoping you’re back up and running otherwise someone needs sacking.
      • August 1, 2020
    • thepresp
      ChrisEdwards1 Hi thepresp, it appears most of our systems are now back online and the spares team have been able to start processing cases again, they do have a backlog so it may still be a few days before you receive a response, however, the will endeavor to reach out as soon as possible.
      • August 2, 2020
    • thepresp
      thepresp Hi Chis, I’m now getting extremely frustrated with the length of time this is taking. I’ve been a Loyal Tannoy customer for many years and have always received excellent customer service.
      • August 19, 2020
    • thepresp
      ChrisEdwards1 Hi thepresp, I'm sorry to hear you have not yet heard back. Could you share with me your case number and I will ask the team to take a look at this?
      • August 19, 2020
  • New
    laer
    Newcomer - Level 1
    2021-02-13

    Hey,

    Does anyone know og the spare parts facility is open now, or if it is closed because of covid?  

    0 36
    • laer
      RexBeckett Hi laer, I believe that the parts team are still working. You can request parts by opening a Care ticket.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Feb 13
  • mbouthot
    Newcomer - Level 1
    2020-08-22

    Hello,

    I've wrtitten a product review on the Revolution XT 8F speakers and it's not posting on the website. Wondering how long it should take to process on your end. Here is the 5 stars review I gave it.

    I listen to a lot of hard rock and heavy metal music, and these full range speakers are the best I've heard anywhere near their asking price. Precise with no treble fatigue whatsoever (the only speaker that passed the "Rob Halford" test with flying colors...) and the bass... what can I say: plentiful and tuneful, not bloated or one note. I can actually discern the bass line in Metallica's ...And Justice for All. No small feat, they're that good! Thank you for producing such speakers: good sound reproduction shouldn't always be geared exclusively towards classical music listening.

    Thanks for checking. And please, keep making loudspeakers like these!

    read more...
    0 18
    • mbouthot
      john0121 Hi mbouthot, Thanks for the kind review :) I'll check with the web team and see about getting this published. Thanks
      • August 24, 2020
  • New
    OctaveShift
    Newcomer - Level 1
    2021-05-04

    Hello, I'm looking for any advice regarding cabinets for a pair of 1978 Tannoy dual concentric 15” speakers. Hoping to house them in 300L cabinets. Thanks in advance.

    0 5
    • OctaveShift
      Nigel67 Hi, I think that you will probably find the link below helpful. They have a lot more information than we do from this era and people have made their own cabinets. They also have a forum that you could join and ask questions. I hope this is helpful. https://www.hilberink.nl/speaker.htm
      • May 4
      • 1978 Tannoy dual concentric 15” speakers - 300L cabinets
        Emanuel12 Thank you for your response Nigel67. I'll be sure to check out the site. From a quick glance, it looks like it will be very helpful. Thanks again.
        • 1
        • ·
        • May 5
  • New
    dreamer1583
    Newcomer - Level 1
    2021-04-02

    Hi everybody, I'm looking for technical data for the activer studio monitor Tannoy AMS 8 EUR (Vintage). 

    Thaks a lot for the help.

    Regards.

     

    0 27
  • JeffSterling
    Contributor - Level 2
    2020-05-18

    I still have my old Tannoy SRM-12B and they still sound better than most anything on the market. I have one speaker making a rubbing sound audible only at low level listening. I am wondering if there are still replacement parts for these speakers.

    read more...
    0 57
    • JeffSterling
      ChrisEdwards1

      Hi @JeffSterling ,


      Hope all is well.


      In this case we would recommend getting in touch with Lockwood Audio.


      Lockwood audio have been used by Tannoy for many years for servicing vintage Tannoy and supplying obsolete parts:
      www.lockwoodaudio.co.uk


      UNIT 28
      28 Ryefield Crescent
      Northwood
      HA6 1LT
      Phone
      +44(0)144 282 4007
      Mobile
      +44(0)781 304 1959
      Email
      [email protected]


      Alternatively please try the following eBay seller who stocks various old/rare components:
      http://stores.ebay.co.uk/mainlytannoy


      Hope this helps.


      Christopher Edwards


      Customer Solutions Lifestyle Specialist

      • May 18, 2020
  • New
    Miche
    Newcomer - Level 1
    2021-02-15

    Hello, i would like if somebody say, where i can buy a only speaker remplacement Tannoy

    read more...
    0 30
    • Miche
      ChrisEdwards1 Hi Miche, If you have not yet done so I would recommend submitting a parts request, this can be done by going to support at the top of the page and filling in the parts form.
      • Feb 14
Go to page