Statistics

234,463 members
110,156 posts
  • kelliott
    Newcomer - Level 1
    2020-07-29

    Anybody else having issues with this?

    0 31
    • kelliott
      ChrisEdwards1 Hi kelliott, I hope you are well. We are currently making some key updates to our systems/websites and this may be why you are experiencing this. If you could let me know what files you are after I will see if I can pass them along.
      • July 30, 2020
    • kelliott
      kelliott We have the Qflex 40 speakers. I need installation manual, user manual and the software for steering the arrays. Also, I cannot find any manual for the Vnet USB/RS-232 interface box.
      • July 30, 2020
    • kelliott
      kelliott Where can I get firmware for the Qflex 40 speakers?
      • July 31, 2020
    • kelliott
      kelliott I need the firmware and software (beamforming - whichever is the latest). Could you send it to me? All the links on your website are down.
      • July 31, 2020
    • kelliott
      ChrisEdwards1 Hi kelliott, please see the requested information in the following link - https://we.tl/t-E9nUWY8HX7 Please let me know if you require anything else.
      • August 3, 2020
  • coreysound
    Contributor - Level 2
    2019-07-30

    Anyone have experience with the VXP series? Would two VXP12 be suitable for an acoustic duo for small gigs? 

    2 373
    • coreysound
      ChaseMcKnight

      The VXP12s are my favorite self-powered speaker we offer. Within our umbrella of brands, the Turbosound iQ12 are also nice and well suited for an acoustic duo, however Tannoy's dual concentric drivers in the VXPs are on a whole other level of clarity. Just know if you plan on pole mounting them you'll need these

      • July 30, 2019
    • coreysound
      coreysound

      Thank you!! I've been reading about these for a while, since I've been a fan of tannoy hifi for a long time. 

      • July 30, 2019
  • New
    Capitanpit4
    Newcomer - Level 1
    2021-05-23

    TANNOY AMS 6ICT-WH

    I WOULD NEED A PRICE FOR 24 UNITS OF THIS MODEL, I AM AN INSTALLATION COMPANY.

    0 21
  • LKC
    Newcomer - Level 1
    2020-08-13

    Both Westminster Royal GR and Kensington GR are using the same tweeter,    May I right ?

    0 61
    • LKC
      KyleJohnson Hello, my name is Kyle with Music Tribe. Yes, they both use the 7900 1351 High Frequency tweeter.
      • August 13, 2020
  • New
    klemay
    Newcomer - Level 1
    2020-11-03

    Hi, does anybody know, if this is possible? - or maybe the complete speaker set of the Gold8 ...

    regards, Klemens

    0 32
  • dogabbana
    Newcomer - Level 1
    2020-09-05

    Здравствуйте, ребёнок замял на колонке tannoy eyris 1 sycamore s / n 241307S Вч твитер, в поисках на замену я понял что мне нужен
    Part 79000620/0283 blue. Помогите купить ..... Возможно ли это?

    read more...
    0 173
    • dogabbana
      ChrisEdwards1 Hi dogabbana, I hope you are well. If you have not already done so I suggest that you open a Spares ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit.
      • September 6, 2020
    • dogabbana
      dogabbana Крис, добрый день. Дело в том что 2 раза я уже обращался в поддержку но ответа нет, прошу если есть такая возможность мне помочь заранее очень благодарен.
      • September 7, 2020
    • dogabbana
      dogabbana Билеты. Cas-135847-w9q6s9 и Cas-132729-g0L4k1
      • September 7, 2020
      • Tannoy eyris 1 tweeter
        ChrisEdwards1 Thank you for providing your case numbers, i have passed these on to a member of the spares team and have asked for someone to reach out to you as soon as possible. Please keep an eye on your spam and junk folders for the reply as occasionally they can route to these locations.
        • September 7, 2020
    • dogabbana
      dogabbana Крис спасибо!!!
      • September 7, 2020
  • longmanjon
    Contributor - Level 1
    2020-06-12
    hi, can anyone help put me in touch with someone that can provide spares for the reveal 502, as i need a replacement mid/bass driver. i have raised a case but have had noresponse
    0 81
    • longmanjon
      ChrisEdwards1 Hi @longmanjon ,

      I hope you are well.

      Would it be possible to share your case number for me and i will take a look into its current status?

      Thanks in advance.

      Christopher Edwards
      Customer Solutions Lifestyle Specialist
      • June 15, 2020
    • longmanjon
      longmanjon this is one of them CAS-105358-G3C5V6
      • June 15, 2020
    • longmanjon
      longmanjon i raised another CAS-107547-Z2X0N5
      • June 15, 2020
  • New
    Pugwash1
    Newcomer - Level 1
    2021-01-17

    Hi. My XT 6F speakers are really overbearing in the high frequencies. Very harsh especially on vocals.

    Im using a Musical Fidelity X-A2 amp which has been checked over and found to be fine.

    Any ideas?

    Thanks

    0 71
    • Pugwash1
      PedroRodrigues Hi,Pugwash1, if you confirm that the cables that you are using are in good conditions and the power supply on your speakers are connected directly to a wall socket are behaving normally. In this case I would suggest to follow the link below to submit an assistance case for your unit so we can assist with more tools https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=Tannoy Thank you
      • Jan 18
    • Pugwash1
      Pugwash1 Hi Pedro. I thought that I was getting somewhere with the HF problem but in my opinion there is definitely a fault.
      • Jan 30
    • Pugwash1
      Pugwash1 Hi Pedro. I thought that I was getting somewhere with the HF problem but in my opinion there is definitely a fault.
      I have replaced cables and tried a brand new Audiolab amp with these speakers but all of the higher frequencies sound distorted.
      • Jan 30
  • Maciek
    Newcomer - Level 1
    2020-09-21

    HI

    Please provide a description of how to get inside the speaker enclosure without making any damage. I especially mean the removal of the decorative rings on the speakers and the speakers themselves. The goal is to remove, diagnose and repair the defective speaker.

     

    [email protected].pl

    Best regards

    Maciek 

    read more...
    1 62
  • ricksihra
    Newcomer - Level 1
    2020-10-18

    Happy sunday.. I have the Tannoy system 12'S, they are amazing studio monitors. I unfortunaetly blew one of the tweeters.. I have been searching high and low for replacement with no luck ! Can anyone please help ? apparently these are the same fit as the 15". I am in canada. 

     

    Thank you,

     

    Rick

    read more...
    0 64
    • ricksihra
      RexBeckett Hi Rick, the best way forward is to open a Care ticket: At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • October 18, 2020
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