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268,233 members
147,790 posts
  • New
    servizitecnici
    Newcomer - Level 1
    2020-10-30
    Hi everyone! I have a DB-8 MKII mainframe with the following SW versions:
    • TC Icon SW: 8.4.00
    • Frame SW: 3.40
    • DSP SW: 3.40
    • Ethernet SW: 8.10
    • AES8 SW: 1.31

    I have 2 requests:

    1. Where can I download the latest versions of Frame, Net (Ethernet) and DSP software? Or could someone send them to me? I need those files because I also have other DB8 MKII mainframes with older versions that i would like to upgrade.
    2. How can I view the list of all the licenses that are present in the device?

    Thanks :)

    read more...
    0 61
    • servizitecnici
      KyleJohnson HI Lauro, Kyle here with Music Tribe Support. I think we can help you with both of these inquiries. Please submit a Technical Support ticket by clicking on Support at the top of the page, scroll down and select Technical Support.
      • October 30, 2020
  • New
    PatReel
    Newcomer - Level 1
    2021-11-30

    Hello All

    As other people here I have the same issue. I have placed on sunday an order for two plugins and havent received an order confirmation with the Ilok activations. I have created a ticket and provided all information. I have checked my spam/junk folder but nothing. I have placed an order for MD4 HD and TC 8210. Invoice 1522453. Can one of the moderators check it,please? My ilok is patrickriehl

    Thank you.

    Kind regards

    Patrick

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    1 40
    • PatReel
      KyleJohnson Hello, Kyle here with Music Tribe. If you have not received your activation please submit a case through the Support link at the top of the page. Cases are answered in the order in which they are received. If you have received a case number, your ticket is in our system and will be answered.
      • November 30, 2021
      • No order confirmation email with Ilok activations Ticket Number: CAS-506085-Z1K1K2
        tucks Actually, more probably, your ticket will be marked as "Problem Solved" without any help.
        • December 1, 2021
      • No order confirmation email with Ilok activations Ticket Number: CAS-506085-Z1K1K2
        PatReel Hello Kyle. Thank you for your reply. I have opened a ticket as I wrote and what I dont understand that some people got here help from moderators and some not. I have been a long time Powercore user and I understand that in those times perhaps all companies have trouble with enough stuff. But on the other side...if your company is offering black friday deals and they know that a rise in order could happen then your company has to care for enough capacity. I was thinking about to buy another plug ins but after those bad service handling I am not sure if I should spend my money again. The ticket system is also not customer friendly. I have now requested demo licenses so I can work with two plugins within 14 days. But if I my ticket will not be handled within the next days I will open an case with paypal. Best regards Patrick
        • December 1, 2021
  • New
    JosefMartinez
    Newcomer - Level 1
    2020-11-18

    What's the maximum delay lenght for the Gauss Pedal?

     

    0 65
    • JosefMartinez
      PedroRodrigues Hi Josef Please be aware that based on the fact that the Gauss Pedal is a emulation of the Super-Saturated Tape Echo, when using the 3-knob interface allows intuitive control of delay time, sustain and volume, this would allowed you to control the length of time in between the input sound and the repeated sound. This was the exact same behaviour on many Tape machines, speeding up or slowing down the tape motor shortened, or lengthened the time that the tape took to travel from the Record head to the Playback head.
      So to answer your question about the maximum delay length is directly proportional to the length of time in between the input sound and the repeated sound that in this case is of 2100ms
      • November 18, 2020
  • New
    JosefMartinez
    Newcomer - Level 1
    2020-11-18

    What's the maximum delay lenght for the EchoBrain pedal?

    0 48
    • JosefMartinez
      ChrisEdwards1 Hi Josef, the ECHOBRAIN provides up to 300 ms of delay time. I hope this helps.
      • November 18, 2020
    • JosefMartinez
      PedroRodrigues Hi Josef please be aware that the all-analog, bucket-brigade circuit inside ECHOBRAIN provides up to 300 ms of delay time. At lower time settings, your echoes will be crisp and punchy; but at longer settings, you'll experience the natural high-end roll-off that is the hallmark of a great analog delay. I hope this helps
      • November 18, 2020
  • New
    JosefMartinez
    Newcomer - Level 1
    2020-11-18

    What's the maximum delay time for The Prophet pedal?

    0 81
    • JosefMartinez
      PedroRodrigues Hi Josef, please be aware that the onboard 3-position switch lets you instantly set the maximum length of the delay time ,200, 500 or 1300 ms, allowing you to instantly jump from a fast slapback, to arpeggio-approved rhythmic delays all the way up to 1300 ms of delay. So replying to your question the min and max delay time for this unit are 27,125ms to 1302ms.
      • November 18, 2020
  • Drbob666
    Newcomer - Level 1
    2020-06-13
    Hi I can’t get TonePrint to work through my wireless guitar system. It works fine though a cable. I suspect I know the answer but is there a fix?
    0 68
    • Drbob666
      TC-Mike You can use USB transfer via app instead. In order for beaming to work you either need a magnetic speaker on the TP beaming device directly into your guitar pickup or you use a cbale froom the output into the input of the toneprint pedal
      • June 13, 2020
      • TonePrint through Shure GLXD16?
        Drbob666 Thanks for the reply. I thought as much! ????
        • June 13, 2020
  • New
    johanp
    Newcomer - Level 1
    2021-04-08

    I just got the VSS4 and Nonlin plugins. Its amazing to have these, my favourite algorithms from my reverb 4000, as plugins. I only wish you provided more than 1 iLok activation. I use a macbook pro on the go, and another mac in my home studio. I'm considering buying these two plugins again to have them on both computers, but it feels wrong. So, please consider providing more than 1 activation.

    Some examples of others that do provide at least 2 activations:
    Eventide
    Fab Filter
    iZotope
    Native Instruments Komplete
    Modartt Pianoteq
    Plugin Alliance
    Roland Cloud
    Soundtoys
    Valhalla DSP

    And many thanks for making these great plugins!

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    0 65
    • johanp
      PedroRodrigues Hi Johanp effectively that is the case but if you allow me to suggest to register your license on your ILOK dongle allow you to bounce your license between your unit machines. Please consider that form what I'm aware in the majority of the examples that you stated the license allows you to use the same Serial Number to authorize the license on different machines but does not use the same license at the same time on different machines.
      • April 9, 2021
    • johanp
      johanp Thank you very much for doing this! I just saw the news today, and I'm superhappy!
      • July 22, 2021
  • itchydigits
    Contributor - Level 1
    2020-04-09

    My HOF MINI has this swirling sound (possible wacky reverb preset) that will not go away even when attempting tp beam another reverb sound.  Anyone have this issue? (See Vid)

    0 93
    • itchydigits
      JasonB81

      Thank you for contacting us.  I got your ticket on our care portal and have taken care of this for you.   We got your ticket cleared up and are glad we can get this solved for you.   Thanks again for contacting us.  

      • April 23, 2020
      • TC HOF MINI ISSUE
        itchydigits I need a way to send for warranty. Received an email shortly after covid hit stating you were not taking deliveries. Am I able to send now? AND seems I'm 2 for 2 now, just purchased a Ditto + that will not save loops.
        • March 12, 2021
  • Qluster
    Newcomer - Level 1
    2020-07-02
    Hello, would the Ditto+ provide the rec/dub/play function (and not only rec/play/dub) like the x2? Thnx Q
    0 74
    • Qluster
      Qluster Today I got an answer from Nicolas Jones (musictribe support).
      He says: "Unfortunately it is not possible to change the operation mode on the Ditto+"

      And I replied: "Hello Nicolas, thank you for your kind reply.
      In this case I’m sure that the future will soon bring a stereo Ditto+ with the integrated possibility of switching
      between rec/overdub/play-mode and rec/play/overdub-mode."

      :)
      • July 14, 2020
  • New
    kampkanin
    Newcomer - Level 1
    2020-12-27

    Hi,

    I'm trying to get my Konnekt 8 to work on firewire with an iMac running High Sierra. I know I'm not the only one having problems with that - but right now I am hoping that the 3.6.1-driver will help me.

    But - it isn't anywhere on the TC website even though they do mention it at least once in the software release notes...

    HELP me, please... :-)

    read more...
    0 91
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