• 2020-06-13
    Hi I can’t get TonePrint to work through my wireless guitar system. It works fine though a cable. I suspect I know the answer but is there a fix?
    0 15
    • Drbob666
      Tc Mike You can use USB transfer via app instead. In order for beaming to work you either need a magnetic speaker on the TP beaming device directly into your guitar pickup or you use a cbale froom the output into the input of the toneprint pedal
      • Jun 13
      • TonePrint through Shure GLXD16?
        Drbob666 Thanks for the reply. I thought as much! ????
        • Jun 13
  • 2020-07-02
    Hello, would the Ditto+ provide the rec/dub/play function (and not only rec/play/dub) like the x2? Thnx Q
    0 4
    • Qluster
      Qluster Today I got an answer from Nicolas Jones (musictribe support).
      He says: "Unfortunately it is not possible to change the operation mode on the Ditto+"

      And I replied: "Hello Nicolas, thank you for your kind reply.
      In this case I’m sure that the future will soon bring a stereo Ditto+ with the integrated possibility of switching
      between rec/overdub/play-mode and rec/play/overdub-mode."

      • Jul 14
  • 2020-03-14

    Hi, I have a problem stopped working Display on M-ONE XL. Illuminates but does not show anything can it be fixed somehow? Or the only chance is to buy a new one ??? Thank you for info Pavel

    0 43
    • Pavel Hanslik
      Rex Beckett


      Hellp Pavel, welcome to the community.


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • Mar 14
  • 2019-10-25

    I have a TC 6000 MK2 mastering.

    How can I purchase a stereo reverberation license?

    0 87
  • 2020-03-19

    Hi,I have two question. Frist.I purchase a TC electronic DVR250-DT in taobao(an online shopping platform in China).I downloaded and installed the plug-in according to the manual.The manual let me activate my DVR250 ilok licenes. The manual say"In the received mail (when buying the NATIVE version)you will find your personal Activation Code".But I didn't give anyone my email when I made the purchase.So how do I get my personal activation code?Second. I couldn't load the plug-in in the logic.My logic can't find the plug-in I already installed.Why?Because I didn't activate my personal activation code in ilok?

    read more
    0 84
  • 2020-04-04

    First of all, wow is the Toneprint Editor amazing. I spent an hour tweeking settings for my HOF2 today. I got some cool sounds, but felt like I was flying blind a bit. That. Thing. Is. Deep. Any chance you guys could do a video (series) diving under the hood and explaining some of those parameters?! Thanks!

    read more
    0 53
  • 2020-05-10


    can I use this power supply to run the Hall if Fame Reverb Pedal (1)?


    Thanks in advance!

    read more
    0 36
  • 2020-07-24


    Received my PX5 two days ago and I can't upgrade the software to the 1.1.43(?) version - the version that has the tuner.

    My computer says it needs to open the BIN file but can't... any suggestions? I'm running Windows 8... thanks

    read more
    0 4
    • PBJ105
      William Reichling How to update your Plethora firmware to version 1.1.52?

      To update your Plethora to the latest firmware, just download the “plethoraX5_1_1_52.bin” firmware file and drag and drop it your explorer/finder’s PLETHORAX5 icon that will appear once you connected your pedal via USB to your computer.

      Now disconnect the USB cable and power cycle your device for the firmware to be uploaded.
      Wait until the procedure has finished and the pedal has rebooted.

      Congratulations your Plethora is now updated to the latest firmware.

      You can check the firmware version in your PX5 under SETTINGS/GLOBAL/SERVICE/FIRMWARE

      For detailed instructions, please use the firmware update guide available here:

      The latest version of the TonePrint editor for MAC and PC here:

      Mobile versions of the app for iOS and Android are available in the app store and on google PLAY.

      With best regards from the TC electronic guitar team!
      • Jul 24
    • PBJ105
      PBJ105 Hi - thanks for the quick reply - I can't connect via Bluetooth and when I try to download the Toneprint App from Google Play this is the message I receive:
      • Jul 24
    • PBJ105
      PBJ105 This Google Account is not yet associated with a device. Please access the Play Store app on your device before installing apps. Learn more
      • Jul 24
  • 2019-10-31

    Hi All 

    I am new to midi and have just bought a TC M350 rack unit. I have also bought a Harley Benton MP100 Midi commander (aka Melo Audio midi commander) 

    I have sent a midi cable from the MP100 to my synergy SYN 2 preamp and i then have a midi through cable going to the "midi in" on the MP350 

    I have manageed to program the MP100 (using PC chnages) - so that it is changing all channells of my preamp AND also changing (presets) on the M350 BUT i am experiencing a VERY noticeable dealy on changes. If i remove the M350 from the signal change - the changes (straight to the preamp) are seamless, (with zero gaps betwen changes) - so it is definately , somehting to do with the M350. 

    I HAVE NOTICED that each time i change channells on the preamp the "tap tempo" button on the M350 flashes, so i am assuming the gap between changes , is due to the M350 receiving a message to engage tap tempo. The tap temp has its own cc number but i am not using CC comands, just PC change commands!.

    I have told the M350 to use "Omni" and i have the syn 2 preamp set to "omni" as well 

    This is driving me nuts! Anyone know what i am missing here? 



    read more
    0 47
  • 2020-02-19

    Hi All. Does anyone know if G-Major display spares are available?

    Does G-Major 2 display fit into older G-Major?

    Thanks! Mike

    0 27