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285,933 members
167,996 posts
  • New
    sanelso2
    Newcomer - Level 1
    2021-05-08

    Hi, I have two questions:

    1) Is there any difference between the TC Helicon Voicelive Play and the Play Acoustic, besides the Play Acoustic having the guitar input (for key detection and efxs) and guitar effects? So does this mean both versions of the units have "exactly" the same vocal effects?

    2) On either unit, cans Voicelive VoiceSupport2 software be used to pre-program the keys of invidual presets that can be then sent to the VLP units? ...or is the VoiceSupport2 software basically for only backing up, copying, and changing order of presets?

    Thanks for you help in advance!

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    0 2,226
    • sanelso2
      JoeRivers96 Hi, thank you for your contact. The vocal fx on these two units are the same - you will see some different presets on the Play Acoustic due to the guitar input.

      Unfortunately internal settings cannot be edited on VoiceSupport 2. This software is purely for preset management and firmware updates.
      • May 8, 2021
  • New
    guybloom
    Newcomer - Level 1
    2022-01-25

    (I am setting up for podcasting)

    I am in Mic Setup and there is NO MIC SIGNAL showing.

    • I have a Go XLR Mini.
    • Shure SMB7.
    • All plugged into an external hub.
    • All software updated.
    • The app says: "Go XLR Mini Connected via USB".
    • I have the Shure Mic plugged into the Go XLR.
    • I have the USB plugged into the external Hub and have tried it plugged in direct to the Laptop.
    • In Windows I have selected: Chat Mic.
    • The laptop is a Lenovo Thinkpad Carbon X1, well up to the job.
    • I am running Windows 11.

    Can someone please help me I am getting a bit desperate.

    Thank you

    Guy

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    0 24
  • New
    jefftaylormusic
    Newcomer - Level 1
    2022-01-28

    Sometimes when in setup mode, screens develop mind's of there own and randomly switch through options, genre's etc. I literally have to wait until it stops. Has this happened to anyone? Do I need to update software or does this sound like a defective unit?

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    0 31
    • jefftaylormusic
      Paul_Vannatto Setup mode in what product?
      • Jan 28
      • Random Screen Changing on Helicon Voicelive 3 Extreme
        jefftaylormusic Helicon Voicelive 3 Extreme
        • Jan 29
    • jefftaylormusic
      jefftaylormusic Does anyone have any answers??
      • Jan 29
    • jefftaylormusic
      jefftaylormusic Did you have any success with the firmware update?
      • Jan 31
      • Random Screen Changing on Helicon Voicelive 3 Extreme
        jefftaylormusic No, thanks for asking. I did a firmware reinstall with the same version (apparently I had the most up to date edition). Same problem, still randomly changes screens when in setup mode.
        • Jan 31
      • Random Screen Changing on Helicon Voicelive 3 Extreme
        jefftaylormusic Must be frustrating. Reaching out to the "tribe" with over 270K members should prompt some helpful suggestions. Good luck my friend.
        • Jan 31
      • Random Screen Changing on Helicon Voicelive 3 Extreme
        jefftaylormusic Yes, may just return unit, seems to be great piece of gear with many bugs though.
        • Jan 31
      • Random Screen Changing on Helicon Voicelive 3 Extreme
        jefftaylormusic following...
        • Jan 31
    • jefftaylormusic
      Paul_Vannatto Is this a joke, dialoging with yourself?
      • Jan 31
      • Random Screen Changing on Helicon Voicelive 3 Extreme
        jefftaylormusic No, meant for enlightenment. Tribe seems to be a graveyard. I'm returning unit due to lack of support. Problem solved.
        • Jan 31
    • jefftaylormusic
      Paul_Vannatto Totally understood and I agree that this forum is nothing close to what we had before the major change that happened about 2 years ago. Most of the seasoned users have left in disgust for other forums and groups (unfortunately). Sorry that I can't help you, since my expertise is with the digital consoles (X-Air, X32, Wing, etc.)
      • Jan 31
  • ChrisF
    Contributor - Level 2
    2020-02-11

    Can I use backing tracks as 'steps" for a preset, so Song1 preset will have 2 backing tracks, Step1 will have the verse backing track, and Step2 will have the chorus backing track? Then I can just flip between verse and chorus backing tracks by using the Step switch?

    Is there a (better) different way to achive this?

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    0 134
  • nmalexandersen
    Newcomer - Level 1
    2020-05-27

    Hi ...

    I am searching the web for spesifications on the Audio outputs on a Perform VK, but I come up short ...

    So ...

    Is the outputs balanced or not ?

    At what level does the outputs operate ?

    I guess that the AUX IN is a -10 dB stereo jack .... correct ?

     

    Regards Nils

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    0 65
  • New
    jffry101
    Newcomer - Level 1
    2021-09-13

    Is it possible to save different profiles, where the levels persist between the different profiles? As in, say the mic level is moved to 75%, and when I move to a different profile, to keep that number. Ideally, I'd only alter the fader setup/lighting, not any of the other options. 

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    0 23
    • jffry101
      PedroRodrigues Hi jffry101 Please consider that any profile you create will be able to store all the settings you need,how you require for any particular tasks. You will not be bale to share the MIC level between profiles but you must set up the same MIC level on each profile.
      • September 14, 2021
  • BeePee
    Contributor - Level 1
    2019-11-25

    I'm still happily using my original Voicelive Touch for gigs and home recording. I link it up via USB to an iPad to get the benefits of the excellent Loopy app, superior in many respects to the looper in the VLT. A question, if anyone's listening: Loopy gets the signal from the VLT fine and returns it without noticeable latency. However it seems only the main VLT signal is being recorded in Loopy via USB, not extras like harmonies etc. I can get them if I take an analogue signal from the main or headphone VLT outputs into the iPad via an iRig headphone input, but I want to retain the clean USB input. Any idea why only part of the signal (pre processing, without harmonies etc) is coming in via USB? Thanks, BeePee

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    0 100
  • bearaby
    Contributor - Level 3
    2020-02-26

    Please give me reasons to upgrade to VoiceLive Play (or other?) from a Perform V for hosting karaoke, which by nature has singers requesting many different songs, unknown to me in advance.

    0 144
    • bearaby
      TCH-Rob

      Hi @bearaby ,


      The Perform V is nice because it's very fast and easy to edit, but the Voicelive Play has far more options and you can do deeper editing with it. Voicelive Play also allows you to store 500 presets, so if there are several songs you know are common you can recreate the vocal effects from them and store them in the pedal. It really comes down to whether you want flexibility or easy fast editing. Let me know if you have any questions about these pedals, I'm here to help!  

      • February 28, 2020
  • alex_95
    Contributor - Level 1
    2020-04-08

    Hey there

    i got my Go XLR Mini today and ran into an issue setting it up: So far I had my PC Speakers (5.1, logitech) plugged into the three ports of my sound card and had quite satisfying surround sound. Plugging only one of the cables into the Go XLR's headphone jacks logically results in just the front two speakers working, which really isn't the desired outcome. Is there a way in a one PC Setup for the Go XLR to stay in control of all the audio (and the XLR microphone) while the ports of the soundcard emit the sound that powers my 5.1 speakers? The least favorable working option for me would be to lose the surround sound and have all 5 speakers on stereo.   

    Many thanks in advance,

    Alex

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    0 119
  • New
    YAird
    Newcomer - Level 1
    2020-12-11

    Greetings guys I got an GOXLR Mini as a present.

     

    I want to know if this will have a warranty in the US or if it comes from another country/distributor.

     

    The serial number is S190902257DI7

     

    Thanks

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    0 76
    • YAird
      PedroRodrigues Hi Fernando, please be aware that if you have a original proof of purchase form a USA reseller in your name for the unit you have acquired you will have the standard Warranty cover stated by the US Law 1 year. If you register your unit on the first 90 days form purchase you will gain access to two extra years of cover and the unit will be covered for 3 years. Thank you
      • December 15, 2020
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