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  • ChrisF
    Contributor - Level 2

    I've read the looper section in the manual, and didn't find the answer.

    How can I trigger start of loop recording when I hit my first chord on my guitar for example? Is it possible?

    P.S. You can tell I just got the VL3X this w/e, and am learning the basics.

    0 128
    • ChrisF

      Me again

      Press the "Looper" Button, In the "Loop Slot" tab,scroll to the bottom. There's an "Audio Cue" setting.That should do it. Also to the right is a "sensitivity" setting,which sensitive it is.


      It was added with a firmware update, so it's not in the Manual.


      • February 23, 2020
  • us_shooter
    Contributor - Level 1

    I recently picked up a Martin CEO7 which has no pickup.  I am considering adding a K&K Mini, but need to know if a pre-amp will be required. 
    thank you. 

    0 106
    • us_shooter

      Hi @us_shooter ,

       I use a Seagull with a passive K&K mini pickup into a Play Acoustic, and it works fine. I find the K&K to be quite high output for a passive pickup, and I can add any additional gain in the Play Acoustic mixer or FoH can add it from the mixer. 

      • March 25, 2020
  • JohnShelley
    Contributor - Level 2

    For most of the work I do, I use a product called BandHelper to play backing tracks and a syncronized midi file.  The midi file controls my lighitng system and my VL3X.  It works flawlessly for all the CC commands to turn effects on and off, etc.

    To have my delay match the tempo of a song, however, I have to make separate presets for every song on my VL3X each with the tempo already set to the BPM of the song - even though all other settings may be exactly the same as another preset.

    It would be much more efficient to one preset but be able to send along a midi message to say "this song is 60bpm" and "this song is 100bpm"

    Is this possible? 

    0 84
    • JohnShelley
      PetGerbil Should be just a case of making sure that Bandhelper is sending a MIDI Clock signal. Unless you've got a loop in the looper. In which case the tempo will be locked. There's a MIDI tempo parameter in the SETUP sections MIDI tab. That'll need turning on. Also I've got a vague memory of MIDI sync being added in a firmware update, so make sure you've got the latest firmware.
      • September 28, 2020
  • New
    Newcomer - Level 1

    Hi, using Perform VK with Nordstage 2 keyboard. I often tranpose the keyboard, from song to song on live performance, but the Perform VK does not receive transpose information, so Harmony mode doesn't work when transposed (it plays non-transposed harmonies even when keybard has been transposed).

    I wish to use MIDI only, for sound quality.

    It works fine with the Aux in/out, but sound is bad quality (microphone loops). Using MIDI link only, Harmony works well, even with low volume keyboard. But only non transposed.

    Could someone tell me how to get the Perform VK to receive transpose data from my keyboard ?

    Many thanks

    0 49
    • Goyavette
      PedroRodrigues Hi Goyavette please consider that the PERFORM-VK responds to Control Change (CC), Program Change (PC) and MIDI Tempo (not MIDI Clock) information. To block incoming CC and PC messages, hold the Set button while powering on. Note data will still be accepted in this state.
      For convenience, we have mapped many PERFORM-VK CC’s to the Behringer UMA25s controller keyboard.
      The “UMA25s Mapping” column shows the button or control on the UMA25s related to each control.
      MIDI PC Messages The product’s 3 presets correspond to Program Change Bank 0: 125, 126, 127
      MIDI CC List The following chart shows a list of all available control changes.
      The MIDI channel can be set by holding the Set button and pressing a note on a connected MIDI keyboard.
      The MIDI channel on which this note was sent will be used as the MIDI receive channel.

      Regarding the RPn/nRPn Implementation, the RPN 0: Pitch Bend Sensitivity. This is a standard way to change pitch bend range.
      When it comes to MIDI Tempo, the Perform-VK responds to incoming MIDI tempo and will adjust system Tap Tempo accordingly.
      When controlling harmony via MIDI, in either Notes mode or NaturalPlay, it is sometimes desirable to have one section of the keyboard designated to sending that control information. It could be the area that your left hand is, to play chords of harmonies.
      In order to designate an area of the keyboard to respond to, a Split Point is set.
      Any notes, either above or below the split point, are deemed useable by the system. Notes outside the range are rejected.
      To set the Split Point, hold the SET button and press the note on your keyboard that you want to act as the split note.
      Then, to choose a split ABOVE that note, release the split note and press a note ONE SEMITONE ABOVE your split note.
      To choose a split BELOW, release the split note and press a note ONE SEMITONE BELOW your split note.
      This creates a split, above or below, with no transposition.
      In order to set a split point AND transpose the incoming MIDI notes, you will choose a different note in place of the ABOVE/BELOW notes mentioned above. It will seem a bit confusing, but does allow you to make both a split above/below point AND transpose either up or down.

      In the chart below, “X” is the split note, the point at which you want to split the keyboard, as explained previously.
      To facilitate things like “split above, but transpose down” we need to have settings both above and below your split point, that is where the chart comes in.
      For example, if you want to split ABOVE middle C, typically known as C4, but transpose DOWN so that C4 is actually C2, you’d do the following:
      1. Hold SET
      2. Press middle C (C4)
      3. Press the note 6 SEMITONES DOWN from middle C (F#)
      If you want to split BELOW middle C (C4) and transpose up so that C4 is C6, you’d:
      1. Hold SET
      2. Press middle C (C4)
      3. Press the note 2 SEMITONES DOWN from middle C (A#)
      You may need to experiment a bit to figure this out, but it does give you the ability to set your split point, split direction and transposition very quickly.
      I hope this helps.

      Thank you
      • Mar 2
  • New
    Newcomer - Level 1

    Can someone tell me the best way to record audio using Blender on PC or Android phone  ( not garageband) ? i have tried apps and software including  ...audacity,wave pad  etc...they recognise the usb drivers but still does not record???


    Anyone recommend what to use and how to go about it!!


    Many thanks and God bless

    0 59
  • New
    Newcomer - Level 1

    Hello, i have a Tc-Helicon Voice Prism Plus that is having an issue it has been stored for a good many years and when i turn it on it has power but the splash screen never changes from the intro message none of the knobs or effects work either, does anyone here no how to fix this issue or do the even still support or service this unit i have read about others that have the same issue with this same model, Is there a factory restore for this unit any ideas or advice would be apreciated

    0 49
  • New
    Newcomer - Level 1

    Hello guys :) I love voicelive 3 but it’s been a while that l m waiting for an upgrade , so here is the question …is VOICELIVE 4 coming out soon?

    0 3
    • OPANOS
      PedroRodrigues Hi OPANOS please consider that at this moment we cannot provide any information on this matter, please keep an eye on our social media for any news on new units. Thank you
      • Tue at 12:57 AM
    • OPANOS
      OPANOS What about this? ?
      • Wed at 1:24 PM
  • Barkus
    Contributor - Level 3

    Hello. My 3 switch works on the VE and the VL3X but my 6 switch only works on the VE not the VL3X. What gives? Thanks Barkus

    0 197
    • Barkus

      (view in My Videos)

      • August 31, 2019
  • wavesequence
    Contributor - Level 1

    I'm wondering if any updates after OS 1.21 are avaliable and where can be retrieved.

    Thanks in advance,


    1 499
    • wavesequence

      Hey @wavesequence,
      Yes indeed that is the latest and last firmware update for the VoiceWorks Plus.  Hope you're still getting some use out of that thing

      • October 1, 2019
    • wavesequence

      I was also searching the internet for an update for my trusty old TC-Helicon Voiceworks Plus as my unit is still on Versions 1.01. I cannot find versions 1.2 or 1.21 and wondered if you could point me to a resource or possibly (out of the generosity of your heart) send the update to me. I have spent endless hours trying to find these updates and I just don't understand why the company does not have them posted somewhere.

      Please let me know. Thanks for your consideration.


      • February 17, 2020
    • wavesequence

      I also need the latest firmware (I think it is 1.21) for my Voiceworks plus - where can I download it, please advice
      Thanks & greetings,

      • March 18, 2020
  • New
    Contributor - Level 2

    I just purchased a Perform VG and tried to attach it to my mic stand.  I think it must only fit  the upper portion of the mic stand, but this still seems to be too large.  Mine, and most I have found are 5/8" diameter.  I have an older one that has an upper tube of 1/2".  This seems to fit well.  

    So which size should it best fit?  Will I break this if I try to attach it to the 5/8" tube?  

    0 80
    • MartyCansler
      PedroRodrigues Hi, MartyCansler I would suggest to use a mic stand with 3/8" diameter to use with the Perform VG
      • Jan 12
    • MartyCansler
      MartyCansler Thank you for your reply. Do you know who makes a mic stand with this size?
      • Jan 12
      • Mic Stand Mount size for Perform VG
        PedroRodrigues Hi Marty I'm sure you will find a few solution on Thomann
        • Jan 13
    • MartyCansler
      MartyCansler Thank you Pedro. Just does not seem common to find this 3/8” diameter and no one list these specifications online.
      • Jan 15
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