• HornSpacer
    Newcomer - Level 1

    Where can i relocate the Top columns for the turbosound ip 3000 for purchase  thanks





    0 46
    • HornSpacer
      AlexLane Hi there, you cannot purchase just the top columns for the iP3000 without the base. Unless it's part of a service request where they need replacing.

      If the columns are broken and you need new ones, contact our parts or service team and provide details please.

      Use the SUPPORT button at the top of the page, create a care ticket and select Parts or Service.

      I am interested to know more about this request, why do you need just the columns?
      • August 10, 2020
  • New
    Contributor - Level 2


    I am browsing through Turbosound catalogue looking for true 3-way speaker (i.e. 1" + 6.5" + 15"). Does Turbosound offer product that would compete with i.e. PRX 635 or ETX-35P?

    0 59
    • Mateusz
      Nigel67 I have asked a colleague in Solutions to look into this and reply hopefully later today.
      • Jul 7
    • Mateusz

      Hi Mateusz,

      We do not currently have any three way speakers like this in our catalogue, however if you can inform me a bit about the intended application I am happy to advise on appropriate products from what we do have.

      Best regards,

      • Jul 7
  • New
    Newcomer - Level 1



    I have logged tickets with the parts team but i never get any response via email. Is there an alternative method to contact them as I am in desparate need for some replacement tweeters.



    0 51
    • Darell108
      Turbosound Hi Darell108, I'm deeply sorry for the inconvenience. Could you please send me the Case ID so we can follow up with our support/service team?

      Thank you for your patience.

      - Diego
      • Aug 8
    • Darell108
      Darell108 Hi Case number is CAS-474703-Q5G5T1 and CAS-466372-L3X4L3
      • Aug 10
  • New
    Newcomer - Level 1

    Hello there.
    We are the biggest B2B company in Middle Asia , we have 88 ditstribution like a : XIAOMI, GEGABYTE, STEEL SERIES, RAZER, ect
    and now we wanna have big contract distribution with you. Our purchase target is around from 500.000$ and higher .
    how can we get contract with you?
    Can we get catalog ?
    We are interesting TURBOSOUND brand
    what we should provide you to get distribution in our country ?
    also very interesting these models right now
    ix 15, 12
    Iq 15b, 18b
    Iq 12, 15

    0 9
    • azajex
      Dale_M Please can you send this information to us on a Pre Sales inquiry via the support tab above please.
      • Sep 30
      • we wanna have big contract distribution with you
        azajex already sent 5 emails 7 days ago, steel didnt get reply . could plz help me i need asap?
        • Sep 30
  • callanberry
    Contributor - Level 1

    speaker no longer powering up.  lim led flashes briefly when powered on

    0 113
    • callanberry


      Hello Callan, welcome to the community.


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • April 4, 2020
  • New
    Newcomer - Level 1


    i submitted a request for spare parts and schematic for ip3000 oct17th and still havent heard a peep

    could you please provide part numbers and quote for


    2 low frequency drivers

    2 midrange drivers

    power amplifier board

    the clip/wiring harness that goes on the top of the subwoofer that connects into the tower of speakers



    Case Number CAS-148542-Y5B8L6 .

    0 102
    • singaporerock
      ChrisEdwards1 Hi Robert, I am sorry to hear you have not yet had a response to your inquiry. Our spears team is currently experiencing a higher than average case load at the moment, however, I will make them aware of the situation and they will endeavor to reach out as soon as possible.
      • December 13, 2020
  • Ultradj
    Contributor - Level 1
  • gm12338
    Contributor - Level 1

    I sent back a Samson VX8.1 line array pa unit that was not working properly and decided instead to buy a Turbosound IP1000 which I rec'd 10/12/2019.  I only ran the IP1000 a few hours to practice on my Roland RD-2000. The rear metal plate where inputs plug in, gets almost too hot to touch.  Should I be concerned about internal heat build up as I don't see a visible cooling fan nor any air vent ports.  On the Samson VX8.1 I returned, plus many other models I've researched, do have a visible cooling fan and or air venting with some having possible non-visible internal fans. On this blog somewhere, I read someone was asking IF there was an effective way to retrofit a cooling fan solution for their speaker.  I do "know" that excessive heat does in fact break down electronics over time.  IS there any internal fan or any air porting/venting in any of the Turbosound Inspire IP1000 thru IP3000 models? I like the sound I'm hearing, I'm also thinking about pa system longevity too.






















    0 134
  • New
    Newcomer - Level 2


    i try to update tbv123-an from version 1.10 to 2.2 and its fails to update.

    they start update but when they finish, dsp still waiting for update.

    normally after the update, they must reboot but they dont do it.

    i think update its wrong for this model.

    i download the update 2.2 from the official page.

    i am waiting for a feedback.


    0 63
    • tcsound
      DavidKnighton Hello tcsound,
      does this issue affect multiple units in your inventory? Are you able to use the speakers afterwards or do they consistently boot up in update mode?
      • Mar 31
  • New
    Contributor - Level 2

    I recently purchased an enclosed cargo trailer to haul around the various components of my iQ series system (multiple iQ15 and iQ15b speakers). The trailer gets to around 120 degrees Fahrenheit (50 Celsius) when in the sun. Should this be a concern for the equipment? I don't think so since I'm pretty sure they get hotter when operating outdoors for hours in direct sunlight but I'd figure it's worth asking.

    0 42
    • MarcelNYC
      WilliamR Hello, William from Musictribe here. The Ideal long-term storage temperature for electronics is about 45-85 degrees. Anything higher than 120 can cause the glue to start coming apart.
      • Jul 21
      • How much heat is too much when keeping iQ speakers and subs in storage?
        MarcelNYC In a given hot day it’ll be hot for about 6 hours. It’ll peak at 120 during those 6 hours. The rest of the time it will get down to 70. Should I be concerned about those 6 hours?
        • Jul 21
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