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240,752 members
116,956 posts
  • 1AVdude
    Contributor - Level 1
    2020-03-25

    Do any of the Lab Gruppen amplifiers support shut down of the amplifier upon receiving a contact closure?

    Application is to prevent conflict with life safety systems, directly at the amplifier.

    Please also advise if there is a different way to seek this information more effectively.

    Kind Regards

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    0 140
    • 1AVdude
      AlexLane

      Hi and good morning,


      Yes, the following Lab.gruppen amplifiers have this feature.


      Lucia
      E series
      C series / FP series (only with Nomad link NLB 60E)

      • April 6, 2020
  • New
    ALLANK
    Newcomer - Level 1
    2020-11-27

    Good day,

    I'm trying to get an amplifier output board for FP14000

     

    0 83
    • ALLANK
      RexBeckett Hello Allan, I think your best option is to open a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 28, 2020
  • jboehme
    Contributor - Level 1
    2019-12-13

    Hey, the LAB Control Software for Mac OS Catalina do Not work. When the new Version Come out?

    I need it so soon as possible!

    0 336
    • jboehme
      AlexLane

      Hi @jboehme 


       


      Could you confirm which software you are reffering to? Do you mean the device control software used to monitor C and FP series amplifiers?



      Thanks,


       

      • December 15, 2019
    • jboehme
      jboehme

      I mean the LabGruppen Drive Controller for IPD1200 and IPD2400 Amps.

      • December 19, 2019
  • New
    Sales1
    Newcomer - Level 1
    2021-07-07

    Hello

    I need to get pricing and stock availability on Lab Gruppen amplifiers can anyone help???

    0 23
    • Sales1
      Nigel67 Hi Sales1. Pricing and availability is only available from our superpartners. Please contact the one closest to you by clicking on this link and selecting the Country you reside in. Many thanks

      https://www.labgruppen.com/buy.html
      • Jul 7
    • Sales1
      Sales1

      Thanks Nigel - no of the 'superpartners' listed on this link supply the E series range.....

      • Jul 7
      • Pricing
        Nigel67 I am very sorry about this. I will pass the link on for this conversation to one of our Availability Team and ask them to advise the nearest reseller to you. Can you advise in which Country you reside. Many thanks
        • Jul 7
    • Sales1
      Sales1

      **none** of the 'superpartners

      • Jul 7
  • siai205
    Contributor - Level 1
    2020-04-14

    Hello, we have a problem with an IPD2400 and the firmware update. With one of our IPD 2400, the update collapsed in the middle of the erase. now the IPD no longer starts. What can you do? Thanks! Harald

    0 154
    • siai205
      ChrisEdwards1

      Dear Harald,


      Hope you are well.


      Are you able to confirm if the device is still receiving power fine, however, is just stuck in Standby? Or will the device not power to Standby?


      Thanks in advance.


      Christopher Edwards


      Customer Solution Lifestyle Specialist

      • April 14, 2020
  • sowatt
    Contributor - Level 1
    2020-01-31

    is there any other way to get spare parts of the PLM series 
    bequase every time we if send it to repair and they have this Absurd high repair costs
     we can also do it ourselfs   its not that hard   its more hard to find the problem  
    but with 7 plm's in total  we rather want to do it ourselfs 

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    0 126
    • sowatt
      AlexLane

      Hi Sowatt,


      You can contact our CARE team and ask but I would warn you that performing these repairs yourself will void your warranty. Also, our service centers have specialised repair and testing equipment which is quite essential to perform a quality and most importantly, safe, repair.


      Not trying to downplay your skills as a repair engineer, just a bit of insight into what goes into the process of service.


      Honestly I would very strongly reccomend you send your amps for repair in a certified service center, if you are getting repeat failures then its worth doing some analysis as to the cause also. It may be that you can avoid having to send it in to start with.


       


      I am more than happy to advise and assist further...


       

      • April 6, 2020
  • CesarBua
    Contributor - Level 2
    2019-05-20

    Hi,

    A year ago I bought two Lab Gruppen IPD2400.
    After a few uses, now one of them does not turn on.

    When I plug it to AC, it does not go to stand by mode. And does not turn on.
    Fan runs, ethernet socket shows activity lights blinking, and Intellidrive Controller can connect with a valid IP address, but does not synchronize. 

    Seems that DSP is not working.

    Anyone has experienced something similar? Any ideas?

    Very frustrating. After investing money on top class brand amps, it only lasted a year.

     

    Regards

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    0 278
    • CesarBua
      wsl

      Hello


      Same problem here with a new ipd2400 at first start-up.


      No stand-by mode , black display , but fans at full speed. After 1 hr I cut the power en reconnect the power cord. The amp starts normal.


       

      • January 21, 2020
  • RileyCasey
    Contributor - Level 2
    2019-11-26

    Well this is a busy forum isn't it?  Does anyone know of a way to copy and paste DSP parameters such as EQ and limiters between channels on the IPD control app?  I'm using the Mac and iPad versions and don't see this option.  Is it available perhaps in the Windows version?  

    Is there a better forum for this sort of question?  This one seems fairly low traffic.

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    0 287
    • RileyCasey
      AlexLane

      Hi @RileyCasey,


      My apologies for the late reply here.


       


      There is not a direct copy and paste feature but if you are trying to achieve matched channels, a stereo pair of speakers for example, then you can link channels and everything programmed on channel one will be copied onto channel 2 (with shared control for both channels).


       


      There are two link options found on the "Levels" tab, one for input stage and one for output stage. See attached picture.


       


       


       

      IPD Link.PNG
      • December 9, 2019
  • New
    Abdallah
    Newcomer - Level 1
    2021-07-09

    Hello,

    can i ask about the availablity of some spare parts related to LabGruppen Amplifier on this window?

    0 11
    • Abdallah
      DavidKnighton Hello Abdallah,
      For spare parts information you must submit an inquiry via the SUPPORT tab at the top of the page.
      • Jul 9
  • New
    johnaldrsn
    Newcomer - Level 1
    2021-04-03

    Hi there, first post here.

    I have a Lab Gruppen C20:8x and am getting no output from channel F. The CPL fault LED is constantly illuminated (orange) for that channel, also the VHF fault LED. This is irrespective of whether inputs/outputs are connected or not.

    Can anyone advise pls? Feel free to ask for further info. Thanks in adv,

    John

    read more...
    0 53
    • johnaldrsn
      DavidKnighton Hello johnaldrsn,
      This type of issue would warranty a service request ticket. Please click on SUPPORT at the top of the page and then scroll down to SERVICE REQUEST to stat your inquiry.
      • Apr 3
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