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215,158 members
88,245 posts
  • 1AVdude
    Contributor - Level 1
    2020-03-25

    Do any of the Lab Gruppen amplifiers support shut down of the amplifier upon receiving a contact closure?

    Application is to prevent conflict with life safety systems, directly at the amplifier.

    Please also advise if there is a different way to seek this information more effectively.

    Kind Regards

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    0 108
    • 1AVdude
      AlexLane

      Hi and good morning,


      Yes, the following Lab.gruppen amplifiers have this feature.


      Lucia
      E series
      C series / FP series (only with Nomad link NLB 60E)

      • April 6, 2020
  • New
    ALLANK
    Newcomer - Level 1
    2020-11-27

    Good day,

    I'm trying to get an amplifier output board for FP14000

     

    0 22
    • ALLANK
      RexBeckett Hello Allan, I think your best option is to open a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 28, 2020
  • jboehme
    Contributor - Level 1
    2019-12-13

    Hey, the LAB Control Software for Mac OS Catalina do Not work. When the new Version Come out?

    I need it so soon as possible!

    0 285
    • jboehme
      AlexLane

      Hi @jboehme 


       


      Could you confirm which software you are reffering to? Do you mean the device control software used to monitor C and FP series amplifiers?



      Thanks,


       

      • December 15, 2019
    • jboehme
      jboehme

      I mean the LabGruppen Drive Controller for IPD1200 and IPD2400 Amps.

      • December 19, 2019
  • siai205
    Contributor - Level 1
    2020-04-14

    Hello, we have a problem with an IPD2400 and the firmware update. With one of our IPD 2400, the update collapsed in the middle of the erase. now the IPD no longer starts. What can you do? Thanks! Harald

    0 99
    • siai205
      ChrisEdwards1

      Dear Harald,


      Hope you are well.


      Are you able to confirm if the device is still receiving power fine, however, is just stuck in Standby? Or will the device not power to Standby?


      Thanks in advance.


      Christopher Edwards


      Customer Solution Lifestyle Specialist

      • April 14, 2020
  • sowatt
    Contributor - Level 1
    2020-01-31

    is there any other way to get spare parts of the PLM series 
    bequase every time we if send it to repair and they have this Absurd high repair costs
     we can also do it ourselfs   its not that hard   its more hard to find the problem  
    but with 7 plm's in total  we rather want to do it ourselfs 

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    0 99
    • sowatt
      AlexLane

      Hi Sowatt,


      You can contact our CARE team and ask but I would warn you that performing these repairs yourself will void your warranty. Also, our service centers have specialised repair and testing equipment which is quite essential to perform a quality and most importantly, safe, repair.


      Not trying to downplay your skills as a repair engineer, just a bit of insight into what goes into the process of service.


      Honestly I would very strongly reccomend you send your amps for repair in a certified service center, if you are getting repeat failures then its worth doing some analysis as to the cause also. It may be that you can avoid having to send it in to start with.


       


      I am more than happy to advise and assist further...


       

      • April 6, 2020
  • CesarBua
    Contributor - Level 2
    2019-05-20

    Hi,

    A year ago I bought two Lab Gruppen IPD2400.
    After a few uses, now one of them does not turn on.

    When I plug it to AC, it does not go to stand by mode. And does not turn on.
    Fan runs, ethernet socket shows activity lights blinking, and Intellidrive Controller can connect with a valid IP address, but does not synchronize. 

    Seems that DSP is not working.

    Anyone has experienced something similar? Any ideas?

    Very frustrating. After investing money on top class brand amps, it only lasted a year.

     

    Regards

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    0 224
    • CesarBua
      wsl

      Hello


      Same problem here with a new ipd2400 at first start-up.


      No stand-by mode , black display , but fans at full speed. After 1 hr I cut the power en reconnect the power cord. The amp starts normal.


       

      • January 21, 2020
  • RileyCasey
    Contributor - Level 2
    2019-11-26

    Well this is a busy forum isn't it?  Does anyone know of a way to copy and paste DSP parameters such as EQ and limiters between channels on the IPD control app?  I'm using the Mac and iPad versions and don't see this option.  Is it available perhaps in the Windows version?  

    Is there a better forum for this sort of question?  This one seems fairly low traffic.

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    0 257
    • RileyCasey
      AlexLane

      Hi @RileyCasey,


      My apologies for the late reply here.


       


      There is not a direct copy and paste feature but if you are trying to achieve matched channels, a stereo pair of speakers for example, then you can link channels and everything programmed on channel one will be copied onto channel 2 (with shared control for both channels).


       


      There are two link options found on the "Levels" tab, one for input stage and one for output stage. See attached picture.


       


       


       

      IPD Link.PNG
      • December 9, 2019
  • Gasper
    Contributor - Level 1
    2020-02-02

    Hi,

     

    I am new here. I would like to ask some technical question about new Lab Gruppen PDX3000 amp. It seems to be a perfect solution for my JBL4645Cs. First of all I would like to know what is the DAMPING FACTOR (aprox. up to 300Hz)?. For the input on XLRs I would like to connect it directly from the integrated amplifier from speaker terminal (high level to low level); I made some measurements and normally high level does not exceed 0,5V - how much volts can take XLR input on PDX3000?

     

    Thank you very much in advance.

     

    Kind regards,

     

    Gasper Jancigaj

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    0 174
    • Gasper
      AlexLane

      Hi Gasper,


       


      The following is a white paper published by Lab.gruppen detailing why we do not use Damping Factor in our specifications.


       


      Damping factor


      The damping factor is determined by the quotient of the speaker impedance and the output impedanceof the amplifier. To state the damping factor figure of an amplifier is meaningless, as the speakerimpedance’s varies with the frequency and the various types and brands of loudspeakers existing.The figures of the true damping factor are only valid for a specific amplifier/ loudspeakercombination. This fact gives one of the reasons why Lab.gruppen don’t publishes the damping factorfigures.The only figures that are relevant for amplifiers are the output Impedance figures. Most amplifiers onthe market only show low output impedance (or high damping factor) at low frequencies and high(er)at high frequencies. This is due to the improper design of the output network and/or frequencydependent feedback. Lab.gruppen design has the feature to have nearly constant impedance over theaudio frequency band with a value of 0.05 to 0.07 ohms (50-70 mohms) . This causes less coloration.Another feature of the power supply in the fP 2200 - fP 6400 (thanks to the stabilised power supply),is that the output impedance doesn't rise during clip situations. In most conventional amplifiers theimpedance rise 10 or l00 times during clip. That causes uncontrolled movements of the speaker-cone.The conclusion must be that the Lab.gruppen switch mode power supplies sound better or have betterdefinition, especially in the bass region, compared to conventional designs.


       


      Damping factor influences on active and passive frequency divided loudspeakers


      Another reason not to publish the damping factor is that it’s not relevant to the audio quality of the power amplifier. For example; a professional loudspeaker driver has a DC-resistance between 2 and 5ohms, which is connected in series with the driver in the equivalent circuit diagram of the driver. Inthis case, the damping factor has more to do with the speaker itself than the amplifier, as the speakerdriver is connected directly to the power amplifier just as in an actively divided system (see example below).In a passively divided speaker system the filter network circuit are placed between the power amplifierand the speaker driver. In this case, however, the filter impedance determines the damping factor ofthe speaker driver. The output impedance of the power amplifier can influence the characteristics ofthe filter response, but it’s not sure that a lower impedance (higher damping factor of the poweramplifier) will give a better response. A classical example is the tube amplifier, which has relativelyhigh output impedance and which gives a very good sonic result in most cases.


       


       


       


       


      I am not entirely sure I understand your question,  "For the input on XLRs I would like to connect it directly from the integrated amplifier from speaker terminal". Could you explain what you wish to do in a bit more detail please?


       


      The PDX inputs are Line Level, if you are using an appropriate audio source then it will be a line level output also. What are you planning on using to drive the input on the amplifier?


       
      • April 6, 2020
  • New
    Lab Gruppen
    Triber Moderator
    2020-12-18

    PD3000
    bit.ly/LabGruppen-PD3000 

    Proven and reliable Class-D amplifier and can provide superb audio performance in both background and foreground music sound systems.

    List Price: $599

    #LabGruppen #PD3000 #PowerAmplifiers #2Channel

    read more...
    1 56
  • New
    Baeed900
    Newcomer - Level 1
    2020-11-04

    Hi,

    We are experiencing an issue with Amp which is stopped working. The Amp is in standby mode and not going out to standby mode. Please advise how to fix it. 

    Looking forward to see your kind response,

     

    Kind Regards,

    Baeed 

    read more...
    0 27
    • Baeed900
      leah Hello,
      I'm Leah from Music Tribe. Please submit a Care Ticket to contact us about your amp directly.
      While logged in, sellect the Support link at the top then scroll to the bottom of the page to start a Care Ticket.
      Thanks!
      • November 4, 2020
      • Lab Gruppen PLM-10000Q Amp
        Baeed900 Ticket no, 0018300003153. Please advise how to proceed because we are your dealer in Pakistan and unable to understand getting parts from you and its procedure.
        • November 9, 2020
      • Lab Gruppen PLM-10000Q Amp
        Baeed900 Please expedite and we need to update our client.
        • November 9, 2020
      • Lab Gruppen PLM-10000Q Amp
        leah Hello Baeed Khan,

        It looks like Pedro has already sent an email in response to your inquiry. Please check your inbox for his response. If you have follow up questions, please reply directly to his email. If you do not see his response, please check your junk/spam folder.

        Thanks!
        • 1
        • ·
        • November 11, 2020
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