• LKC
    Newcomer - Level 1
    2020-08-13

    Both Westminster Royal GR and Kensington GR are using the same tweeter,    May I right ?

    0 83
    • LKC
      KyleJohnson Hello, my name is Kyle with Music Tribe. Yes, they both use the 7900 1351 High Frequency tweeter.
      • August 13, 2020
  • New
    klemay
    Newcomer - Level 1
    2020-11-03

    Hi, does anybody know, if this is possible? - or maybe the complete speaker set of the Gold8 ...

    regards, Klemens

    0 63
  • New
    siddsmarty5
    Newcomer - Level 1
    2021-08-13

    Are the Tannoy Hi End range of speakers like the Cheviot, Turnberry and Arden made in china?

    0 30
  • longmanjon
    Contributor - Level 1
    2020-06-12
    hi, can anyone help put me in touch with someone that can provide spares for the reveal 502, as i need a replacement mid/bass driver. i have raised a case but have had noresponse
    0 117
    • longmanjon
      ChrisEdwards1 Hi @longmanjon ,

      I hope you are well.

      Would it be possible to share your case number for me and i will take a look into its current status?

      Thanks in advance.

      Christopher Edwards
      Customer Solutions Lifestyle Specialist
      • June 15, 2020
    • longmanjon
      longmanjon this is one of them CAS-105358-G3C5V6
      • June 15, 2020
    • longmanjon
      longmanjon i raised another CAS-107547-Z2X0N5
      • June 15, 2020
  • New
    ojemuske
    Newcomer - Level 1
    2021-06-25

    I created a ticket and spoke to support about a replacement driver. It's been over a week since I last heard from anyone regarding my situation. 

    I'm not sure what I should do next to get it resolved. 

    0 48
    • ojemuske
      Dale_M Hi there can you advise your ticket number please?
      • Jun 26
      • Driver replacement.
        ojemuske Hello.
        CAS-462004-L2D5V6
        • Jun 26
      • Driver replacement.
        ojemuske Any suggestions on how to move forward? I first contacted Tannoy customer service on the 14th of June. The speaker in need of repair is a Platinum F6.
        • Jun 28
  • New
    Pugwash1
    Newcomer - Level 1
    2021-01-17

    Hi. My XT 6F speakers are really overbearing in the high frequencies. Very harsh especially on vocals.

    Im using a Musical Fidelity X-A2 amp which has been checked over and found to be fine.

    Any ideas?

    Thanks

    0 106
    • Pugwash1
      PedroRodrigues Hi,Pugwash1, if you confirm that the cables that you are using are in good conditions and the power supply on your speakers are connected directly to a wall socket are behaving normally. In this case I would suggest to follow the link below to submit an assistance case for your unit so we can assist with more tools https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=Tannoy Thank you
      • Jan 18
    • Pugwash1
      Pugwash1 Hi Pedro. I thought that I was getting somewhere with the HF problem but in my opinion there is definitely a fault.
      • Jan 30
    • Pugwash1
      Pugwash1 Hi Pedro. I thought that I was getting somewhere with the HF problem but in my opinion there is definitely a fault.
      I have replaced cables and tried a brand new Audiolab amp with these speakers but all of the higher frequencies sound distorted.
      • Jan 30
  • Maciek
    Newcomer - Level 1
    2020-09-21

    HI

    Please provide a description of how to get inside the speaker enclosure without making any damage. I especially mean the removal of the decorative rings on the speakers and the speakers themselves. The goal is to remove, diagnose and repair the defective speaker.

     

    [email protected]

    Best regards

    Maciek 

    read more...
    1 97
  • ricksihra
    Newcomer - Level 1
    2020-10-18

    Happy sunday.. I have the Tannoy system 12'S, they are amazing studio monitors. I unfortunaetly blew one of the tweeters.. I have been searching high and low for replacement with no luck ! Can anyone please help ? apparently these are the same fit as the 15". I am in canada. 

     

    Thank you,

     

    Rick

    read more...
    0 98
    • ricksihra
      RexBeckett Hi Rick, the best way forward is to open a Care ticket: At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • October 18, 2020
  • New
    gerard33
    Newcomer - Level 1
    2020-12-18

    Hello - I have just joined this group. I need a replacement tweeter for my Tannoy Mercury M2 speaker, please.

    Could anyone help me? Or even direct me to somewhere I might get one.

    Thank you in advance - Gérard

    0 119
    • gerard33
      RexBeckett Hello Gerard. I suggest that you open a Care ticket for this.

      At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • December 18, 2020
      • Replacement Tannoy M2 / M3 tweeter required please
        gerard33 Thank you Rex - I have now just submitted. fingers crossed ☺
        • December 18, 2020
  • clive1101
    Newcomer - Level 1
    2020-10-02

    I have a tannoy definition subwoofer and the amplifier has gone for the third time, any recommendations for a replacement and are the speakers in phase ie both push at the same time or push pull so that one cone moves out of the cabinet while the other moves in on the same note.

    read more...
    0 91
    • clive1101
      ChrisEdwards1 Hi Clive, I hope you are well. I can see you have also submitted a case for this inquiry, I will be in touch with you shortly via the case to provide some additional information on this.
      • October 4, 2020
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