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249,557 members
126,580 posts
  • rdmadeira
    Newcomer - Level 1
    2020-08-07

    Hi Tribe,

    we have a Gold 7 Tannoy 0km that doesn´t stand by on stand by mode. It opperates if we switch off and switch on the standby mode. That´s some hardware issue? There is some information about that?

    0 52
    • rdmadeira
      ChrisEdwards1 Hi Rodrigo, I hope you are well. If you have not already done so I suggest that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • August 10, 2020
  • New
    manmustwack2001
    Newcomer - Level 1
    2020-11-13

    I have a set of tannoy speakers that I purchased in 1997. Now one of them isn't working. Is there any chance that you guys can repair it? 

    0 85
  • New
    Aceman23
    Newcomer - Level 1
    2020-11-28

    where i can i get my powered tannoy Ellipse 10 Amp repaired or replaced?

    0 117
    • Aceman23
      RexBeckett Hello James, I suggest that you open a Care ticket for this. At the top of this page, click Support then scroll down and select Service. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 28, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 I have tried but i cannot go beyond the model drop down as my model is not there. My studio monitor is The Powered Tannoy Ellipse 10 Non iDP please have them contact me as i cannot go beyond that drop box so i can open a ticket. It is odd they did not post this model it is a professional monitor, please help thank you.
        • November 28, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        RexBeckett James, i suggest that you send a PM to Nigel Turner. He should be able to help you with this.

        Edit: I have send Nigel a PM directing him to this discussion.
        • December 2, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 Thank he did tried to help but he sent me to a person in california who asked for my personal information but has not ignored all my emails. Seems a bit odd i paid huge money for this studio monitors i love them but this is not acceptable i will no longer buy anything from tannoy and will tell my clients and fans from the radio station i work for to stay way from this company. I will ask my lawyers to see if i can make a legal claim. Thank you again.
        • December 22, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Nigel67 Hi James. Embarrassed is not the word I am sorry to say . I have contacted the technician in our Vegas office. He has received your last e-mail, but they advise me that they are having technical issues with their e-mail system which means most of them are unable to access any e-mails. It does appear that one or two are able to answer e-mails and I have asked for them to reply to you today. So very sorry.
        • December 23, 2020
    • Aceman23
      Nigel67 Hi James, I have seen all three of your tickets in the queue for your Ellipse speaker. One of the spares team in Vegas will get back to you shortly with the information you require.
      • December 3, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 OK well its been over a week, i sent him the information he require, nothing. 4 days ago i emailed that person and nothing. please help or refer me to another technician here in the usa who can help me or you guys can service me.
        • December 21, 2020
  • New
    Analog1
    Newcomer - Level 1
    2021-07-23

    Hello Tribe,

    I am searching for two replacement emblems for my Tannoy Reveal 5A monitors. The Tannoy emblems fell off the kill switches they are glued to on the front of the monitors. I would love some help finding replacement emblems for my monitors. Anyone know where I can get these emblems? Cheers, Analog

    read more...
    0 36
    • Analog1
      Dale_M Hi there please go to the support tab and selct Spare parts and submit a ticket so the Spares team cab advise you.
      • Jul 23
    • Analog1
      Analog1 Thank you for your help!
      • Jul 24
  • Blancmange
    Newcomer - Level 1
    2020-09-29

    How do I go about purchasing a tweeter for a Tannoy Precision 8D? I live in Toronto Canada

    0 74
    • Blancmange
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact us directly by clicking the Support link at the top of this page.
      • September 29, 2020
  • New
    dreamer1583
    Newcomer - Level 1
    2021-04-02

    Hi everybody, I'm looking for technical data for the activer studio monitor Tannoy AMS 8 EUR (Vintage). 

    Thaks a lot for the help.

    Regards.

     

    0 71
  • New
    ErixElectronix
    Newcomer - Level 1
    2021-08-28

    I'm working on a pair of Tannoy Precision 8 Passive. I've attached 2 photos to confirm the correct drivers for replacement / repair. 

    Thanks!

    Eric Rabb

    read more...
    0 15
  • New
    patmcf
    Newcomer - Level 1
    2021-08-28

    Can you tell what the push-on push-off switch inside the R speaker does and what the two positions of the switch designate?

    I'm having a problem in that the R speaker is much softer than than the L speaker.  Any ideas?

    Thank you.

    Pat McFarland

    Repair Technologist

    First United Methodist Church

    1036 7th St.

    Nevada, IA 50201

    USA

    read more...
    0 18
    • patmcf
      Dale_M re you able to advise switch you are referring to on the MS16 please? We can only see the on/off switch.
      • Aug 31
    • patmcf
      patmcf

      It's the switch that is located inside of the enclosure - on one of the circuit boards.

      • Aug 31
  • New
    AndreaPoli
    Newcomer - Level 1
    2021-01-15

    Buongiorno, ho cablato le mie System 1200 in biamp mode, utilizzando un crossover elettronico, vorrei sapere come e se dover distaccare quello interno alle casse.

    cordiali saluti

    0 85
    • AndreaPoli
      PedroRodrigues Hi AndreaPoli,tenere presente che il modello System 1200 ha due terminali, il primo per le frequenze più basse e il secondo per le frequenze più alte.
      Considera che puoi scollegare il crossover interno e ricollegare il tweeter e il woofer ai terminali corretti. Considera che potrebbe essere necessario eseguire una calibrazione del crossover esterno per impostarlo correttamente.
      • Feb 11
  • New
    AndreaPoli
    Newcomer - Level 1
    2021-01-15

    Hello, I wired my System 1200 in biamp mode, using an electronic crossover, I would like to know how and if I have to detach the one inside the speakers.

    kind regards

    0 99
    • AndreaPoli
      DavidKnighton Hello Andrea,
      Generally speaking, most 2-way speakers will have a built in crossover, so you don't need to use an external crossover. If you favor an external crossover, you do need to connect the external crossover outputs straight to the low/high drivers directly, bypassing the internal crossover. This might be a problem for you, as the System 1200 appears to only have a single pair of terminals. For external Bi-Amp, you'd need two pairs of terminals, one pair connecting to the low driver, and one pair connecting to the high driver. This will require some modification to the cabinet in order to work. If you want my opinion on the matter, you should leave the cabinet as is and utilize the internal crossover, as the system sounds stellar on it's own.
      • Jan 15
    • AndreaPoli
      AndreaPoli Hi, David
      First of all I wanted to thank you for answering me,
      the System 1200 model has two terminals, the first for the bass and the second for the highs, luckily I just had to disconnect the internal crossover and rewire the tweeter and the woofer to the correct terminals, the sound is incredible, you just need to have some tricks in the calibration of the external crossover which has now been set up correctly. Thanks again for the advice??
      • Jan 15
      • Tannoy System 1200 Bi-Amped
        DavidKnighton Hello Andrea,
        That's odd, the one I was looking at online appeared to only have a single pair of terminals. It's possible I was looking at the wrong model. Can you send a pic of your rear panel?
        • Jan 15
      • Tannoy System 1200 Bi-Amped
        DavidKnighton Just realized my computer brightness was turned down and I couldn't see the black terminals against the speaker cabinet. My bad!
        • Jan 15
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