Statistics

187,392 members
57,282 posts
  • 2020-08-07

    Hi Tribe,

    we have a Gold 7 Tannoy 0km that doesn´t stand by on stand by mode. It opperates if we switch off and switch on the standby mode. That´s some hardware issue? There is some information about that?

    0 8
    • Rodrigo Nascimento
      Chris Edwards Hi Rodrigo, I hope you are well. If you have not already done so I suggest that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Service Request. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Aug 10
  • 2020-09-29

    How do I go about purchasing a tweeter for a Tannoy Precision 8D? I live in Toronto Canada

    0 8
    • Sevan Stepanian
      Kyle Johnson Hello, Kyle here with Music Tribe. Please contact us directly by clicking the Support link at the top of this page.
      • Sep 29
  • 2020-07-07
    Hello friends, I registered a support ticket with the Ticket Number: CAS-116163-T3M6N6 - I really need a Tannoy Reveal 6 High Frequency Driver Type 0294-79000891B tweeter for my speakers, if it is not possible to deliver this driver please inform all technical characteristics such as: Size Inches, Membrane, DB, Ohm, Hz, Qts, Vas.L, so that I can buy on the market and replace it with a driver with similar characteristics. Or is the Precision 6 Japan tweeter the same? Anyway, I actually need to know if I have a chance to recover the speakers or not, I love these speakers.
    read more...
    1 11
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    • great knowledge about loudspeakers
    • willing to test a beta product
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    In return we reward you with a free finished product! If you want to help with creating the next big thing, please sign up here.

    If you have questions, please let me know. You can sign up for multiple product categories at once (for example loudspeakers, amplifiers and mixers).

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    2 27
  • 2020-10-16

    Does anyone know the part number for a replacement B1030A tweeter and/or where to get one? I'm in Australia

    1 6
    • Malcolm Padgett
      Nigel Turner Hi Malcolm, you could try contacting Australis Music Group (+61 2 9698 4444 or [email protected]), otherwise if you go tot he Support tab at the top of the page and submit a spares request, one of my colleagues will get back to you with availability and pricing.
      • Oct 15
  • 2020-09-19

    needed for repair !!

    if anyone can provide it please 

    Email: [email protected]

    0 14
  • 2020-07-07
    I am trying to replace my power cables for the above speakers which were lost in a relocation. It has been impossible to date. Does anyone have helpful information. Tannoy contact numbers are no longer valid. The plug would be a 2-prong female plug in which is shaped like a standard 3-prong but without the grounding 3rd plug. I have photos & a pdf manual for clarification, but don't see a way to upload here. Anyone that I've spoken with at the pro shops have mistakenly referenced the wrong cable. Thank you. --Susan Waitt
    read more...
    0 13
    • Susan Waitt
      Nigel Turner Hi spw681. If you go to the support tab at the top of the page and submit a ticket, then we will be able to give you the information you require.
      • Jul 8
  • 2020-06-12
    hi, can anyone help put me in touch with someone that can provide spares for the reveal 502, as i need a replacement mid/bass driver. i have raised a case but have had noresponse
    0 27
    • Jonathan Mead
      Chris Edwards Hi @longmanjon ,

      I hope you are well.

      Would it be possible to share your case number for me and i will take a look into its current status?

      Thanks in advance.

      Christopher Edwards
      Customer Solutions Lifestyle Specialist
      • Jun 15
    • Jonathan Mead
      Jonathan Mead this is one of them CAS-105358-G3C5V6
      • Jun 15
    • Jonathan Mead
      Jonathan Mead i raised another CAS-107547-Z2X0N5
      • Jun 15
  • 2020-09-21

    Is there a way to change a fuse or is there none? I can't find it. 

    0 17
    • Kristinn Agnarsson
      Kyle Johnson Hello Kristinn, Kyle here with Music Tribe. No, there is no accessible fuse on the GOLD 5. Unfortunately if your speaker is not powering on, it will require service. If you are still within your retailers exchange period, I recommend you contact them for an exchange. If you are outside of your retailers exchange period and require warranty support, please submit a Support ticket by clicking on Support at the top of this page.
      • Sep 21
  • 2020-09-22

    Hello

    do you have alimentation for monitoring MS40

    thks

    0 4
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