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306,347 members
190,735 posts
  • New
    JariSelander
    Newcomer - Level 1
    2021-08-08

    Hi.

    My ULM300RD It started to crackle and the sound stops as you sing. The signal disappears from the display of the central unit for a moment and comes back when the fault is heard. The microphones have new batteries and the CPU is set to show but no effect. Is there anything i can do about the device myself?

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    0 47
  • New
    Vincely68
    Newcomer - Level 1
    2021-03-13

    This is a set of two wireless microphones. I bought it for our Church. It's connected to Behringer mixer Xenyx 2442 USB. Even within a range of 15-20 feet the voice is breaking due to signal loss. I'm using a pair of Duracell batteries. The product is within warranty period. But now I found that in India there's no authorised service centre for Behringer. Can anyone offer some help, so that the microphones become usable?

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    0 94
    • Vincely68
      PedroRodrigues Hi Vincely68,please follow the steps below, connect the ULM200D wireless receiver to the “WIRELESS ONLY!” USB connector on wireless-enabled BEHRIINGER mixers, powered speakers or other compatible products, or to a USB port on a computer.
      Please press and hold the ▲ button on the ULM200M wireless microphone to connect wirelessly to the ULM200D receiver. The LED on the microphone will flash slowly during the connecting sequence and will light solid once connected. If the ULM200M wireless microphone cannot connect to a receiver, the microphone will automatically power down after 10 seconds.
      Once connected, the ULM200M microphone will be set at a medium volume. Use the ▲ and ▼ buttons to adjust the volume
      A long press of the ▼ button will put the ULM200M microphone into mute. The mute condition is indicated by rapid flashing of the LED. If the user does not unmute within 60 seconds, the ULM200M microphone will power down to save battery life.
      A short press of the ▲ button will unmute the ULM200M microphone. If the ULM200M microphone is unmuted more than 10 seconds after muting, it will return to the previous volume level, if unmuted after less than 10 seconds it will be set to the minimum volume level.
      Unplug the ULM200D wireless receiver to power down. The ULM200M wireless microphone will power down 10 seconds after the ULM200D wireless receiver is unplugged.
      The LED in the ULM200M wireless microphone will indicate when the battery is low by regular brief flashes.
      Should the ULM200M wireless microphone become unpaired with the ULM200D wireless receiver, the microphone can be re-paired from the powered down state by simultaneously pressing the ▲ and ▼ buttons and moving the microphone to within 10 cm (4 inches) of the ULM200D wireless receiver.
      The LED on the microphone will flash slowly during the pairing sequence and will light solid once connected. If the ULM200M wireless microphone cannot pair to the receiver it will automatically power down after 10 seconds.
      Please consider that the microphones must be used in Line of Sight, any object between the wireless receiver and the microphones will create issues.
      • March 14, 2021
  • Rihern77
    Newcomer - Level 1
    2020-07-04
    Hello all...recently purchased ULM302MC dual mic system......Channel 1 and Channel 2 have a good wifi signal, however, channel 2 has no audio signal. Looking to troubleshoot the receiver or mic to determine which is bad...any ideas???
    0 175
  • New
    phansen
    Newcomer - Level 1
    2021-09-14

    I followed your protocol and opened a ticket on June 21 and due to your software change finally ordered and received a replacement Bluetooth USB on July 27th and have tried all the traditional troubleshooting tips given by your team, however the lapse in time by Music Tribe has us almost three months without being to use our Behringer Speaker system.  We are a senior living facility and with Covid we need this speaker for recreation for our seniors.  How can we escalate a replacement or repair of our new USB?  Its been over a month since anyone has even replied to me and I've replied to that last email three times now. 

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    0 35
    • phansen
      WilliamR Hello, William from music tribe here. Can you give me your case number so that I can look into this for you?
      • September 14, 2021
    • phansen
      phansen Thank you for the fast response William! Case # is CAS-477289-B4R3S4
      • September 15, 2021
    • phansen
      WilliamR Hello, someone has contacted you this morning, please check your email.
      • September 15, 2021
      • New product support
        phansen Hi William, I checked my email and voicemail and still no contact yet.
        • September 15, 2021
      • New product support
        WilliamR Here is the email that was sent on the 15th
        • September 16, 2021
      • New product support
        WilliamR Dear Patrick,

        My sincere apologies for the delayed response.

        What are you plugging the dongle into? There is a chance the microphone was the original culprit, but it could also be a mainboard issue if you are plugging it into an MPA speaker. If it is the mic

        Please reply directly to this email with any updates or if you have any questions. Thanks!


        Matt Smith | Music Tribe
        • September 16, 2021
      • New product support
        phansen I just got this emial today, here is my reply...It goes in the back of the Behringer portable speaker. We have two of the speakers but only one working dongle. The speaker works with the other working dongle and microphone, so it’s definitely the dongle/usb.

        On Thu, Sep 16, 2021 at 11:31 AM Music Tribe Customer Quality wrote:

        Re: Case CAS-477289-B4R3S4  -  ULM300USB  - Need to connect new USB to existing wireless Behringer mic 

        Dear Patrick,

        My sincere apologies for the delayed response.

        What are you plugging the dongle into? There is a chance the microphone was the original culprit, but it could also be a mainboard issue if you are plugging it into an MPA speaker. If it is the mic

        Please reply directly to this email with any updates or if you have any questions. Thanks!

        Matt Smith | Music Tribe
        • September 16, 2021
      • New product support
        phansen Matt, could we just have our money back and we will buy another Speaker and Microhone? This is a bad design anyways with a dongle stickng straight out of the back of the speaker and 4 months to get this fixed is too long for us to not be able to meet our seniors needs. Thanks!
        • September 18, 2021
  • New
    nujgorollo
    Newcomer - Level 1
    2022-05-09

    Hello, i have a problem of my behringer ulm200M wireless mic, the audio is unstable/fragmented, how can i reset this mic to make it stable, pls help, thank you

    0 37
    • nujgorollo
      Dale_M There is no reset available, if this is in warranty please send a Technical ticket in via the above Support tab, however if it is out of warranty it may be easier to simply purchase a new one.
      • May 9
  • TsolisKostantin
    Contributor - Level 2
    2020-07-06
    Good day, I would like to have specification sheet of ULM300M (is the microphone of ULM302 set), polar pattern and Frequency response diagrams. Behringer provides some specifications but I also need: Field Sensitivity, vSelf Noise, SNR Ratio, Max SPL. Yours,
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    0 99
    • TsolisKostantin
      NicJonesMT Hi there.
      As on your other post, All publicly available specifications can be found in the Quick start Guide.
      • July 7, 2020
    • TsolisKostantin
      TsolisKostantin As on my other post, I am really sorry that I bought behringer microphones which seems to hide important data about mic performance and setup. Will stick with my other makes from now on and inform future customers about behringers choice. From Telefunken and Shure to AKG and EVEN T.BONE most of the companies provide all data needed to setup each mic the way you need. Maybe Behringer has a different approach which does not suit us.
      • July 7, 2020
  • New
    MichalKaminski
    Newcomer - Level 1
    2022-06-21

    Hi,

    I have a problem with brand new Behringer ULM202USB system, using with laptop.
    ULM202USB has 1 x Receiver ULM200D and 2 x Mics ULM200M.

    The problem I'm facing is that I cannot figure out how to use both mics simultaneously.
    Both microphones have solid amber light indicator but only one transmits any input.
    Troubleshooting I did so far is that I turned off one of them, and re-synced the other - did this for both of the mics and confirmed that both mics work but only as singular. When second mic is turned on, it does not transmit any sound. Any ideas? I need these mics to use tomorrow at an event and need to use them on the laptop for video conferencing system.

    I already purchased a second pair and the issue is the same.

    Please help

    Kind Regards
    Michal

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    0 57
  • davedockweiler
    Newcomer - Level 1
    2020-08-11

    I purchased Behringer wireless mics ULM200. The USB has cracked open and no longer works. It's never been dropped or abused. Can I get a new one? 

    Dave

    0 115
    • davedockweiler
      JoeRivers96 Hi Dave,

      Please submit a support case using the SUPPORT tab at the top of this page and we'll see what we can do to assist further here.
      • August 11, 2020
  • New
    Kellzdatboi116
    Newcomer - Level 1
    2021-04-19

    I bought this microphone and have been extremely satsified. My speaker tipped over and the usb drive part bent and isn't working now. I would like to purchase just a new USB port to connect the mic and was looking for a spare part. 

    0 69
    • Kellzdatboi116
      WilliamR Hello, William from musictribe here. Please click on the support link above and open a spare parts ticket. Someone will contact you ASAP to help line this up for you.
      • April 19, 2021
  • New
    irawan
    Newcomer - Level 1
    2022-10-25

    I have 4 sets of Ulm302mic and all of them have problems when used in the office where I work, the signal and sound are not stable. my place is full of wifi devices and the quality of the wifi where I work is the best in its class at this time. how to use this mic or should i throw this mic in the trash?

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    0 3
    • irawan
      WilliamR Hello, please click on the service link above and create a tech support case so that an agent can help sort this out for you ASAP.
      • Oct 24
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