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  • Saleya
    Newcomer - Level 1
    2020-08-08

    Hi all,

    Thank you so much for the efficient help I've found here.

    Here is another question I have for you.

    In order to get the XAir 12 connected to a computer as an USB entry of a DAW (Garageband on MacBook Pro), I have added this Behringer box UMC202HD, connected as shown in the attached picture.

    When I play 1 chord on my guitar, XAIR Edit shows a signal level of -30 db on the main LR output.

    The signal I get as a result in Garageband is all the way right on the red clipping zone.

    I have a ton of ways to get this signal to the right level, and this is my problem; from thebeginning to the end :

    - reduce the volume on the guitar (at the max right now to reduce the noise and parasites)

    - reduce the gain in XAIR Edit (at +20 right now because when all the faders are at 0, this is the best balance between all the devices connected to the XR12 - mic, others guitars)

    - reduce the fader of the channel in XAIR Edit (at 0 right now)

    - reduce the fader of the main output in XAIR Edit (at 0 right now)

    - reduce the volume of the output channels on the UMC202

    - reduce the volume of the main output on the UMC202

    - switch from line to instrument on the UMC202 (no effect anayway)

    - push the pad switwh on the UMC202

    - reduce the entry level of the channel in Garageband (at -5db right now)

    - reduce the volume of the master track in Garageband (at -5db right now)

    - a combination of the aboves

    Sorry for this long post. Thank you for reading.

     

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    0 61
    • Saleya
      Paul_Vannatto On the UMC202HD press the Line/Inst in on both channels
      • August 8, 2020
      • XAIR 12 + Behringer UMC202HD
        Saleya Thank you, Paul, this is what i finally did.
        • August 9, 2020
    • Saleya
      DavidKnighton Hi Saleya. What you need to know here is that the UMC is adding a 2nd preamp stage before the signal hits your DAW. This means the level is getting boosted from the mixer initially, but then on it's way out, it's getting boosted again, which is typically not a good thing. Setting the UMC to Line Level will allow the signal to pass through relatively unchanged, however you still have some control over level using the knobs. I recommend putting your level knobs all the way counter clockwise to begin with and let the mixer set the level. Then if you need more input to your DAW, you can boost the level knobs a bit, but try not to rely on them too much.
      • August 11, 2020
      • XAIR 12 + Behringer UMC202HD
        Saleya Hi David, Thank you for this explanation. It all makes sense to me now. Will do it that way.
        • August 11, 2020
  • LNCRP00
    Newcomer - Level 1
    2020-08-21

    Hi All,

     

    I have owned the EURORACK UB 802 Mixer for many years with no issues, but decided to upgrade to the XENYX 1002B Mixer and was at first very pleased with the quality. All the channels work very well using my high impedance microphones which do not require phantom power, then I connected the Behringer C1 Microphone (bought at the same time as the UB 802) and turned the phantom power on the new Mixer, put the Mic fader up to hear Mains Hum plus the audio from the Mic, I changed to Mic 2 channel but got the same results. I re-plugged the C1 Mic back the UB 802 and the audio from the Mic was clean, I turned the gain up to the max and proved the Mic is fault free, no Mains Hum just hiss from the high gain.  I connected the C1 Mic back to the new 1002B Mixer and the Mains hum is still there. My word my new purchase seems to be faulty on all five Mic Channels when the phantom power is turned on.  Do you have any suggestions as to why this is happening, or am I missing something?  

     

    Kind regards

     

    Chris

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    0 50
    • LNCRP00
      RexBeckett Hi Chris. According to the published specs, the C1 requires a phantom supply of 36-52 Volts. The phantom supply on the 1002B is only 18 Volts. You could try using an external 48V phantom supply between the mic and the mixer. e.g. Behringer PS400.
      • August 21, 2020
    • LNCRP00
      LNCRP00 Hi Rex, Many thanks for your advice, I feel quite stupid now as I did look at the specs, but totally missed that important bit of info. I have just looked at your recommendation on Amazon and it will now arrive early September. Thank you Rex for your help. Best Regards Chris
      • August 21, 2020
  • ElsaObenza
    Newcomer - Level 1
    2020-09-29

    I am using a Midas 32R. Input 9 seems to be the only working channel when I plug in an SM58. The other working channels are wireless recivers programmed into Inputs 1 and 2. 

    0 14
    • ElsaObenza
      GaryHiggins Perhaps you can post your scene/setup using Dropbox or similar, or explain your routing with a bit more detail.
      • September 29, 2020
    • ElsaObenza
      DavidKnighton Hello Elsa Obenza,
      As Gary suggests, if you could drop your current scene in a share folder and provide the link here, then we can investigate any potential routing errors. With the variety of routing options for the M32 consoles, there's a number of ways you can get tripped up if you're not familiar with how to look for them. You can start by checking the HOME/INPUTS tab in ROUTING menu. The LOCAL inputs will be from the rear of the console. AES50 inputs will be from a stage box.
      • September 30, 2020
  • DaveMorrison
    Rock Star - Level 2
    2020-02-06

    Some people (including me) have had trouble creating custom boot and lock screens. I had created a "bmp" with all the correct attributes: 

    CustomBoot.bmp:
    - Must be named CustomBoot.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : 256 max (no particular color palette)
    - background color will be 1st colour in customboot.bmp palette
    - boot text color will be 2nd colour of the palette

    CustomLock.bmp:
    - Must be named CustomLock.bmp
    - Located at the root of the USB drive
    - Bitmap only (.bmp)
    - 8 bit indexed mode (not rgb)
    - Maximum size : 799 x 399 px
    - Minimum size : 10 x 10 px
    - Colours : use colour palette embedded of the attached image.
    - don't change the order of the colours
    - use dithering if you want a smooth image

    I used Photoshop and save the files. No Joy. I then used the example files, made a small change and saved it in Photoshop. Still No Joy. I reached out on these forums and was recommend to use Irfanview. These are my conclusions.

    I did a little research. The bmp file format (a microsoft invention) has many different versions. Our mixer (apparently) can't read all versions. Photoshop (at least my version) saves the file with a header the X32 refuses to open. I took my Photoshop edited files and opened them with Irfanview and them promptly saved them (no processing at all). My mixer is now happy to open both the CustomBoot And CustomLock files.

    Conclusion: Save the files with Irfanview

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    3 2,861
    • DaveMorrison
      GaryHiggins

      Great to know! Thanks for the research!

      • February 6, 2020
    • DaveMorrison
      tomyvertigo

      Where can I download files?

      • February 12, 2020
    • DaveMorrison
      RobertoDelgado I need help with this issue, because I do everything he tells me to do and I haven't been able to do it.
      • February 24, 2020
    • DaveMorrison
      AlexCailliau I don't have Irfanview and got the same issue while saving with photoshop. I just opened my bitmap files with paint and saved them without any modification and bingo! this did the job! ;-)
      • July 29, 2020
  • BobbySadler
    Contributor - Level 2
    2020-07-28

    Hello..

    I have my monitor bus set for my vox, the backing tracks, the other singer, and my guitar. The mix is set to my taste; but, as the all-in-one performer and soundman I need to hear how our mains mix is doing now and then.

    Is there a way to do this with the least hassle? Can I can keep my monitor send as-is, and just make one or two small adjustments on my iPad via "X32-Mix" to put the mains in my IEMs?

    Thanks in advance.

    ~Bobby Lane

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    0 28
    • BobbySadler
      Paul_Vannatto Change the assignment of the outputs to your IEM from the mixbus pair to the Main LR. Without seeing your scene file, I would hazzard a guess that the change will probably be on the Routing, Out 1-16 screen.
      • July 28, 2020
      • Monitor The Mains From Stage w/X32 Rack
        BobbySadler Thank you Paul.. over the years you've been a great resource of knowledge.. I rolled up my sleeves and I think I came up with a good solution using the Preset tab in the Routing pages.
        • July 28, 2020
    • BobbySadler
      BobbySadler I think I came up with a solution within X32-Mix:

      Go to Routing Tab and Create Preset for the Normal Monitoring Setup
      Give it a Name
      Go to LR buss Sends and Send to Matrix 1 (I chose 0 dB)
      Go to back to Routing Tab and Set my Monitor Output to Matrix 1
      Create another Preset w/Name to indicate monitoring the Mains

      now it should be as simple as pulling up the Routing Tab on X32-Mix and go to the Presets Tab and and switch presets to either my regular monitoring setup or the monitoring the mains setup.

      I will set this to solved; but feel free to comment and make suggestions.

      Cheers and stay healthy!
      ~Bobby Lane
      • July 28, 2020
      • Monitor The Mains From Stage w/X32 Rack
        BobbySadler I've got 2 Snippets setup: 1 for my regular monitoring. the other for my mains monitoring. now to remember how to implement MIDI for the ease of changing.
        • July 28, 2020
      • Monitor The Mains From Stage w/X32 Rack
        Paul_Vannatto Use program change, channel 2, values 1-100 (for snippet 1-100)
        • July 29, 2020
  • mikeatbormann
    Newcomer - Level 1
    2020-07-29

    Could anyone provide me with the size of screws that should be in a new X32 Compact shown in the picture provided? New mixer right out of the box was missing these two screws. Need to resolve this issue ASAP and I will go out and buy the right size of screws, just need to know what they are.

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    0 70
    • mikeatbormann
      AlexLane Hi Mike,

      Please submit a care ticket for technical support, they will be able to help with this. Click support at the top of the page to access the care ticket system.

      My apologies for this!
      • July 30, 2020
      • Missing 2 screws on new X32 Compact mixer
        mikeatbormann Hello Alexander, care ticket was created 7/20/2020. Ticket number: CAS-122432-H7X5S4
        • July 31, 2020
      • Missing 2 screws on new X32 Compact mixer
        mikeatbormann No communication has been exchanged via the care ticket.
        • July 31, 2020
      • Missing 2 screws on new X32 Compact mixer
        AlexLane My apologies for this, I missed your comments. This is being investigated today, and will ask that the case is dealt with urgently.
        • August 3, 2020
  • mikeatbormann
    Newcomer - Level 1
    2020-09-22

    To whom it may concern,

     

    I am trying to locate the part number of the M32 fader. Is it the PRO FADER 200MM - 000-AHW00-00010? Thank you in advance.

    0 47
    • mikeatbormann
      Dale_M Hi, not the PRO fader is for PRO1/2/2c/3/6/9/X only the M32 has a bracket built in as it is screwed from under the panel rather than through the top. The part number is Q03-B3I00-00000 this can be purchased as a Spare Part from the support tab.
      • September 22, 2020
      • M32 fader part number
        mikeatbormann Thank you, Dale. Appreciate the quick response!
        • September 22, 2020
  • Saleya
    Newcomer - Level 1
    2020-08-05

    Hi all,

    I have a Fender Strato connected on a Hi-Z input of a XR12 via a PRO DI box removing a big part of the noise but not all of it.

    I could remove almost 100% of what was remaining with a noise gate.

    All good except when the sound of the guitar fades out, the sound kind of breaks and is not a nice continuous fading out sound.

    I have uploaded a screen shot of the noise gate.

    Any suggestion ?

    Thank you for your help

     

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    0 54
    • Saleya
      RexBeckett It can be difficult to tune a Gate so that you don't hear it operate. I would try either turning off the Side Chain Filter or setting it to a wider bandwidth. For high-frequency noise (hiss) you could try setting it to HC12 with a higher Frequency. If the noise is low-frequency (hum), you could try LC12 with a lower Frequency. You want the gate to be triggered open by any note but not noise. It may also help to extend the Release time.
      • August 5, 2020
    • Saleya
      Saleya Thank you Rex for taking the time. I will try that this evening and let you know.
      • August 5, 2020
    • Saleya
      Saleya Rex, definitely some improvements playing with the Side Chain Filter, but, as you mentioned, no 100% perfect when the sound fades away, but at this level, it might not even be audible in real life. Anyway, playing with the frequencies I found this essential website : https://www.zytrax.com/tech/audio/audio.html One must know where to cut (gate, equalizer, ...) according to the instrument on the channel.
      • August 5, 2020
  • mikeatbormann
    Newcomer - Level 1
    2020-09-25

    To whom it may concern:

     

    I created a support ticket on 9/22/2020 @ 10:58:14 AM requesting pricing and availability for the Midas M32 fader, Q03-B3I00-00000, on ticket number CAS-140858-V0N1G8. It is now 12:41 PM on 9/25/2020 and there has been no response to my request. Can anyone provide an update, please?

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    0 40
    • mikeatbormann
      Nigel67 Hi Mike. I am very sorry for the delay in us getting back to you. I will check your ticket and ask one of my colleagues in the spares team to reply to you.
      • September 27, 2020
      • Missing update to CARE ticket created 9/22/2020 CAS-140858-V0N1G8
        mikeatbormann Hello Nigel. Perhaps you can help again...I last emailed and heard from David Hornbeck on Monday, September 28th at 1:11pm US Central Standard Time. He reported that the invoice and quoting software was down but was expected to be back up the following day. Since that email, I have not had a reply from him, nor has he responded to any of my inquiries post the 28th. Is there anything that can be done to get this moving again?
        • 1
        • ·
        • October 6, 2020
      • Missing update to CARE ticket created 9/22/2020 CAS-140858-V0N1G8
        Nigel67 Hi Mike, I will get on to David now.
        • October 8, 2020
  • New
    Hobbes002
    Newcomer - Level 1
    2021-01-23

    I've got an X32 running the v3 firmware. We've built some scenes and channel snippets which are visible in the library on the X32.

    But when I connect my X32-Edit app to the desk and I view the library in X32-edit, it's empty.

    The desk is connected: I can control it from the app. Is there a way to access the library on de mixer from the app?

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    0 31
    • Hobbes002
      Paul_Vannatto That is because the X32-Edit library list reflects the presets stored on the computer, not on the console. No the console's library list is not accessible by the Editor. The workaround is to export the console's presets to a USB stick, save them to the computer's HDD (which would also provide backup to your presets), then import them into the X32-Edit library lists.
      • Jan 23
    • Hobbes002
      Hobbes002 Ah, thanks. I was hoping I'd be able to edit them directly (mainly so I could change preset names on the computer, which is much easier than on the X32), but I can do that with the workaround.
      • Jan 23
    • Hobbes002
      Paul_Vannatto There is another way to rename presets using Live Toolbox chat screen. It can be found here
      https://sourceforge.net/projects/x32livetoolbox/

      After connecting, use the following OSC commands (from Patrick's X32 OSC Protocol doc, pages 48-49):

      Channel preset name example (001 is for slot 1)
      /-libs/ch/001/name ,s "Joe's Vox"

      Effects preset name change example
      /-libs/fx/003/name ,s "Vocal verb"

      Routing preset name change example
      /-libs/r/027/name ,s "Mon 2"

      DP48 preset name change example
      /-libs/mon/001/name ,s "Drums"
      • Jan 23
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