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250,912 members
128,131 posts
  • AlexNL
    Contributor - Level 1
    2020-07-13
    Hi, I have a DL422 inserted in the mid-slot of the PRO6 surface. I connected my outputs (Left and Right) to that and it works. But the red 'mute' light stays on. Anyone experiencing this? regards, Alex
    0 113
    • AlexNL
      Nigel67 Is this on all channel outputs on the card or just the two that you are testing?
      • July 13, 2020
      • DL442 mute
        AlexNL All mute lights stay on. Check light i can enable via surface so interface seems ok.
        • July 13, 2020
      • DL442 mute
        Nigel67 I would say that if the fault is on the DL442, then U9 is probably the culprit. You may find its as simple as a dry joint on one of the pins. This IC switches the Mutes on and off. Have you moved the card to another position just to check that the problem follows the card. It should do, but just want to check. You will need to get the card fixed if it does. It has a 10 year warranty if purchased on or after 1/9/2014. You need to contact the shop that you purchased the card from.
        • July 15, 2020
      • DL442 mute
        AlexNL Thanks, i will follow the steps first and report to you.
        • July 17, 2020
    • AlexNL
      AlexNL I now understand what the mute light does on the DL442 and other outputs. when there is a signal, very very ver small. the light switches off. when there is no sound (digital zero) the light swithes on to RED.
      • July 20, 2020
    • AlexNL
      AlexNL I assumed that only the mute button could control the mute led on the output card, but it seems otherwise.
      • July 20, 2020
      • DL442 mute
        AlexNL thanks for your tips.
        • 1
        • ·
        • July 20, 2020
    • AlexNL
      Nigel67 Hi Alex, ah, yes. The mute LED circuitry is right on the output stage of the audio circuitry, so as soon as it detects any audio / noise, it will switch the LED off. Even if the Mute switch is unmuted, if there is not enough audio level/noise then the LED will not switch off.
      • July 22, 2020
      • DL442 mute
        Nigel67 sorry do not understand your question
        • July 23, 2020
      • DL442 mute
        AlexNL i type a smiley after 'right' but it came out as '????', again, thanks for saving me
        • 1
        • ·
        • July 24, 2020
  • New
    miroslavsur
    Newcomer - Level 1
    2021-06-19

    Hallo, -I `ve got the same problem with my  new DL32  as Andreas G03 - this time Beheringer Wing does`nt recognize Dl 32 after I tried to update the firmware to v. 1.8 / no sync between DL32 and Wing //. Does anybody have solution for this issue, or do I have to send it back to the seller and get the new one. Thanks for Your suggestions. Miroslav Sur /  Slovakia /

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    0 118
    • miroslavsur
      KevinMaxwell Have you tried reloading the DL32 V1.8 firmware? A corrupted download can sometimes be a problem. Or even loading the previous DL32 firmware version V1.7. I remember there was a time (maybe on the X32) that it was recommended that you change the sample rate (clock rate) on the console to the other setting and then back again while hooked up to the stage box and it then might work. When you updated the firmware did your computer tell you that the update was successful? Did the DL32 work with the WING before you updated it?

      I don't see a post be anyone else (Andreas) about this problem. can you post a link to that message?
      • Jun 19
    • miroslavsur
      KevinMaxwell Miroslavur sent me the following in Messages but He may have intended to post the following here.

      >>>>>>>; I tried to downgrade firmware back to v.1.7 from v 1.8 several times - it did not work. One of my colleges told me to do update on PC with WIN XP- I`ve done that too. From the very beginning DL 32 did`nt show any sync on. When I switch DL32 on , just MUTE ALL red led control is on, but never AES50 SYNC.- no red, nor green. I`m using 50m pro snake CAT 6E cable from Thomann brand new. I even tried to change the clock rate from 48k to 44.1 and back , it did not help -Sync source to AES50A - and back to internal- nothing. Strange .
      <<<<<<<<

      Are you saying that this DL3 used to work with this WING and it stopped working after you updated the Firmware in the DL32? What version of firmware is loaded in the WING?

      Did you download the DL32 firmware again from the Midas website? Or have you been trying to reload the same version that you originally downloaded?
      • Jun 20
    • miroslavsur
      miroslavsur

      Hi Kevin, I have to say, that first thing after I`ve unpacked DL32 was updating the firmware and just after that I connected DL32 to Wing for the first time .I realy don`t know what firmware version was installed in DL32 previously. But one thing is clear- updating procedure did not run correctly- in the end of updating procedure from PC I`ve got a message that unit in USB port was not recognized. By the way, I have downloaded the firmware now from site midasconsoles.com and tried to update the FW again- with the same result. I`d like to thank You kevin again for Your help- / the worst thing is that this item is`nt available for the time beeing- Thomann says 11-14 weeks / Regards Miroslav Sur

      • Jun 20
      • behriger Wing does`nt recognize Midas DL32 after update to v. 1.8
        KevinMaxwell I wonder if there is a secret multi-button reset mode on power up that will clear out the firmware and let you start again. The message that the USB port was not recognized is a clue. Are you using USB2 or USB3 ports on the computer? Did you plug in the DL32 to the computer with the DL32 off and then turn it on and WAIT? The computer should comeback to you and tell you if there is a port problem but it might take a few minutes. Do you know how to use device manager on the PC and have a look at the port and see if there is a problem?.
        • Jun 20
    • miroslavsur
      miroslavsur Hallo Kevin,
      • Jun 21
    • miroslavsur
      miroslavsur Hallo Kevin, I don`t know about any multi-button reset mode on power up that will clear out previous FW version. Would be nice ,if there was that posibility. I am using / and today again / USB 2 port and I have been waiting a while - 3min / until I started FW exe with no results. I checked USB ports in device manager too -all ok. Thank You again Kevin. Regards Miroslav
      • Jun 21
      • behriger Wing does`nt recognize Midas DL32 after update to v. 1.8
        KevinMaxwell I see that the instructions say “Make sure you have started your Windows session with Administrator access” This has caught me on a few occasions with other programs because I am the only one that uses my computer and I thought I was always running as the administrator. But it turns out certain programs require an additional step to run a program as the admin. Don’t just click on the program but right click and you will see one of the selections that pops up is Run as Administrator. Click on that one and see if you have any luck.

        Also isn’t there any Midas / Music Tribe support people on here to suggest what can be done?
        • Jun 21
  • MichaelDeming
    Newcomer - Level 2
    2020-08-07

    Hello-

    I just installed a DN32 Dante card in a Midas M32C.  The M32C recognizes the card but when I plug the primary ethernet port to my cisco switch or go directly from laptop to secondary port, there is no network activity leds' flashing so the Dnate Controller software v.4.2.3.1 isn't picking it up.

    Am I missing a step somewhere?

    Any advise would be greatly appreciated.  Thank you.

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    0 122
    • MichaelDeming
      GaryHiggins Do you have the latest firmware installed? Dante virtual soundcard installed? I have the X-Dante version but it is not presently in any machine (put in a X-Live) so I'm a bit foggy on it. What are you using for M32 clock? Needs to be EXp Card.
      • August 8, 2020
    • MichaelDeming
      MichaelDeming Thank you Gary.
      • August 8, 2020
    • MichaelDeming
      MichaelDeming I am using the card for the clock. The Midas is on firmware version 4.02. I must be missing a step as the M32C acknowledges the DN32 Dante card. I'm just not getting any activity lights on the primary or secondary ports. I using a Cisco unmanaged switch and can see my other Dante devices via Dante controller software with no problem.
      • August 8, 2020
    • MichaelDeming
      GaryHiggins OK, only other thought is the firmware for the card, I looked earlier and it was giving a "bad file" message of some sort. I have not used my XDante card in a while, the firmware is the same. I may have it or you could check the Behringer site, it's there v4.08
      • August 8, 2020
    • MichaelDeming
      MichaelDeming I can't access the card through the primary or secondary port via Dante Controller software to even see what version it is on. The card is brand new right out of the box. If the M32C didn't recognize the card is installed, I would think I had a dead card. I am not using a virtual IP card in this setup. Thank you for your suggestions.
      • August 8, 2020
      • KT DN32-Dante
        GaryHiggins Last thought, try lowering the m32 firmware to 3.11 or 12, could be you can then connect the card and upgrade firmware of the Dante card, then move back to 4.02 firmware on the m32. It is possible 4.02 won’t recognize the older firmware...probably not, but possible
        • August 8, 2020
      • KT DN32-Dante
        MichaelDeming Thank you. I will try that. I can't find any information on a factory reset on the M32C. I also own the actual M32 console and have factory before with no problem. Never have had any connectivity issues with that console. Thank you!
        • August 9, 2020
  • New
    KeithFisher
    Newcomer - Level 1
    2021-07-06

    Is anyone aware of a way to update the firmware for the S32 using a mac (as opposed to windows)?  I don't currently have a Windows platform machine nor do I particularly want to clutter my Macbook with an installation of Windows.

     

    Thanks

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  • New
    NateBigHouse
    Newcomer - Level 1
    2021-06-03

    I have a show coming up in a couple weeks and istead of sourcing a x32, would it be possible for me to use my MR18 as a bridge to run more inputs via cat5 in m32 edit.

    The band is flying in with a x32 rack for a monitor console and would be sending me (FOH) all sources via cat5.

    Would be mixing on my computer from the MR18

     

    Thanks in advance for feedback.

     

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    0 60
    • NateBigHouse
      Dale_M The MR18 and M32 are not compatible as the MR18 does not have AES50 audio.
      • Jun 3
      • MR18 with M32 Edit
        NateBigHouse I see, appreciate the straight forward response.
        • Jun 3
  • New
    kander
    Newcomer - Level 1
    2020-12-12

    Hello

    I wonder if someone could explain to me the numbering of the different models of mixers available such as the X1832USB, I know the 18 is the inputs but not sure what 3 in the model number stands for?

    Thank you

    Ken

    0 51
  • New
    hungsterx1980
    Newcomer - Level 1
    2021-03-31

    Hi!

    I installed asio4all drivers to my PC, Win10 64bit. I connected a mic to my Q502USB and then a USB cable, which was included in my product, to my PC.

    But I can not hear anyting from my MIC and the device seems not be found at all. In my device list there is a USB unkown to me which is conflicting, this is hopefully the Q502USB device.

    Why is it conflicting? Also asio4all drivers are very cofusing, is it drivers or just documentations? I do not see any drivers when I downloaded it, I got it installed but I have only manual to use.

    Can someone help me here? 

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    0 60
    • hungsterx1980
      RexBeckett Hi there, ASIOALL is an optional add-on driver that allows ASIO-enabled software (e.g. DAWs) to access USB audio interfaces with lower latency. The Q502USB should be recognized and installed by Windows 10 using its standard USB Audio Codec driver. This needs to be done before ASIO4ALL can use the interface.

      See if these notes help: https://community.musictribe.com/discussions/77059/297127/windows-10-and-stereo-usb-mixers-interfaces
      • Mar 31
      • Cant record with q502USB since I can not find the device in my pc
        hungsterx1980 OK then I have the problem that it didn't recognized by my PC. Where can I get help with that? If I connect with only the USB, ie no line in at all, I wonder if I should see the same devices as you shown in the link.
        • Mar 31
    • hungsterx1980
      Dale_M Hi there, please submit a Technical support ticket via the Support tab above.
      • Mar 31
  • New
    BillHood
    Contributor - Level 2
    2020-12-12

    Have been thinking and researching this for a while but I still lack the knowledge, so thought I would just ask. Have 2 DL 16's using AES50 to connect to my M32C for live show (IEM and FOH mix). Sometimes need to split to FOH and I currently have ART splitters that work fine but is a ton of cables to lug around/keep in repair. Not very elegant and I think I have some signal loss too.

     

    Seems I could ADAT out of my DL16s (while still using my IEM setup) into something like ADA8200's, then 8200's run to FOH. 1 drawback is the only tap option seems to be after preamp, but I can live with that...

     

    1) Would this work, 2) would I retain the beautiful Midas preAmp clarity of my DL16 as I think they are higher end than the 8200, 3) is there another option without spending lots of $$. I did find ADAT to Analog converters but they were all studio quality and thousands - nice if you can do it but not for a live situation I think. Not for my budget anyway. Thanks!

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    0 78
    • BillHood
      GaryHiggins The preamps of the 8200 are Midas designed but not Midas Pro like your DL16's so yes some difference, a lot? I wouldn't say that. but not the same. They might be better suited for your IEM and use the DL for FOH as the in ears are for assisting the musicians, but critical sound is at FOH...then again most people as listeners probably won't notice the difference, just you...Would be nice to try out before spending $ as the ADA's will still run about $500 for 2, not horrible but still hard earned money.
      • December 12, 2020
      • Using DL16 ADAT as "Splitter Snake" for live show, while using my setup for IEM
        BillHood Thanks Gary - is kinda what I was thinking as well. Was maybe hoping the ADAT in 8200 "bypassed" the preamp to Analog out, but figured that was wishful thinking. On the $$ I guess I could sell my ART splitters to help offset, plus we are still in lock down around here so I am actually saving money by not playing bar gigs :-)
        • December 12, 2020
      • Using DL16 ADAT as "Splitter Snake" for live show, while using my setup for IEM
        GaryHiggins Well you may be right, I was referring to the preamps not the outputs although I'm sure that pathway has some effect .on the sound and also not equal to your DL.. The sources would be aes50 17-32 but would have to be converted to analog by the 8200 to be output. Maybe it will be just fine. Hope it works out!
        • December 12, 2020
  • New
    CHRISALYATES1
    Newcomer - Level 1
    2021-04-15

    I'm using an DL 32 into an M32C. The live sound works great, but I can seem to get audio signal via my USB. I've tried using Waves Tracks on an older Mac mini with no luck. I purchased a new Mac mini M1 and installed Reaper and I'm still not seeing signal. I do see the DN32 as the input device and have that selected inside of Reaper's interface preferencese.

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    0 67
    • CHRISALYATES1
      RexBeckett Hi Chrisalytes, you need to set Routing -> Card on the M32C to route your inputs to the Card (USB) outputs. The attached screenshot (from X32 Edit) shows the routing to record all 32 inputs from a DL32 connected to the console's AES50-A port.
      • Apr 15
  • New
    TR00PER
    Newcomer - Level 1
    2021-05-17

    As I can't seem to find in early discussions....

    I want to control my MR18 with a XTouch compact.

     

    IF any topics related to my question, please put the link in reply. I can't be the first one to try this :-)

     

    I can make any wifi connections from ipads, laptops to my MR18

    I can change some settings in the X-touch editor.

     

    Do I really need MIDI cables to run from X touch compact to MR18, or is it possible over 1 USB cable?

    How can I change 1 fader to control a stereo channel on the MR18.

     

    Any suggestions are welcome,

    thx

     

    read more...
    0 59
    • TR00PER
      NicJonesMT Hi TR00PPER,

      Yes you will need to connect to the MR18 using MIDI cables and then configure XTC to the MIDI implementation of the M air.

      If you wanted to connect wirelessly then you would need to use the full size X-Touch in the XCTL protocol, which has been designed to work with X/M Air Mixers.

      The only alternative that I can think of would be to use a third party software called OSIMIDI (We do not support this) Which converts MCU messages to General MIDI VIA USB.

      If you need further support please submit a technical support ticket.
      • May 18
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