Statistics

299,773 members
183,550 posts
  • New
    TroyPollard
    Newcomer - Level 2
    2021-02-09

    I was excited to get a second MS-1 but this one has an issue were the oscillator is not pitched correctly across the keyboard/ocatves.

    When you play octaves like C to C the higher C plays as a B. It does this even when changing the Osc range or using the transpose to switch the keyboard to higher octaves.

    My other MS-1 has never done this. This is also a brand new unit right out of the box.

    I am not sure if it is a callibration issue or what but I think I have to return this one to the retailer. :(

    read more...
    0 44
    • TroyPollard
      DavidKnighton Hello Troy,
      Yes, the unit will need to be internally calibrated if it is experiencing this issue. Only authorized service centers can perform this procedure, so I would recommend reaching out to your retailer to see if they can exchange.
      • February 9, 2021
      • MS-1 not pitched correctly across the keyboard/ocatves
        TroyPollard Yeah, It stinks and that is what I figured. Thanks!
        • February 9, 2021
  • New
    FlOyd
    Newcomer - Level 1
    2021-05-15

    are behringer .seq files saved on a MS-1  usable on a crave or a td-3?,as all created on behringer sequncers...

    0 96
    • FlOyd
      Seveneke Hi,
      I wouldn't think so as f.e. a .seq file from a TD-3 holds less parameters than a .seq from a crave.
      • June 9, 2021
  • New
    AlvarezJorge
    Newcomer - Level 1
    2021-09-12

    BUENAS COMUNIDAD E TENIDO PROBLEMAS DE SONIDO CON MI NUEVO POLY D EL CUAL SU SEÑAL DE AUDIO EN LA SALIDA MAIN ES MUY BAJA EN COMPARACION CON CUALQUIERA DE MIS SHYNTS ,DE ECHO SALE MUCHA MAS SEÑAL POR LA SALIDA PHONES QUE POR EL MAIN.

    0 35
  • JasonB81
    Triber
    2020-06-19
    Hey everyone! Welcome to Community 2.0! My name is Jason and I'm a Musical Instrument Specialist on the U.S. Customer Quality Support team. Please Let Me Know How I can Help!
    3 92
    • JasonB81
      JeffPorrello Hi Jason. Please see my post on Odyssey notes getting stuck on. I need help with this issue!
      • June 20, 2020
    • JasonB81
      trident yes can you help me get my pro1 in tune ? is there any docs or ? to calibrate them oscs A and B any bit of info would be so welcomed.
      • November 15, 2021
  • New
    BenjaminRew
    Newcomer - Level 1
    2020-11-12

    And what the hell? There is no marketplace for spare parts, so why did i just have to make this account? Behringer, I get you save money and all that, but FFS at LEAST provide SOME help at getting these things fixed, which are cheap, and can break, we clear, e because JFC, this has been a collosal waste of time and my pitch modulation wheel (which apparently go bad??) replacement is no where to be found. Thanks guys, great stuff.

    read more...
    0 156
    • BenjaminRew
      Nigel67 Hi Benjamin, for spare parts you go to the service tab at the top of the page and in the new window click on the spare parts option. You fill out the form that is presented and someone will get back to you with pricing and availability. Or you can go to this link
      https://community.musictribe.com/pages/create-new-ticket?type=spare%20parts
      I think a self service option for choosing and ordering the part you require is in the pipeline but is not implemented yet.
      • November 11, 2020
    • BenjaminRew
      BenjaminRew Nigel, thanks for trying, but here is a screenshot, there is no service tab. This is what i mean. Its INCREDIBLY unclear how to navigate this and the fact that now to get a spare part every customer of yours has to give Music Tribe their info? That is awful customer service. So once again, why did i have to create a profile here when this is not behringer and where are the damn spare parts?
      • November 12, 2020
    • BenjaminRew
      BenjaminRew Dude, seroiusly, i put "behringer spare parts" in the search engine and nothing. Behringer service, nothing.
      • November 12, 2020
    • BenjaminRew
      BenjaminRew Come on. this is a joke, who the hell came up with this bright idea? or is it that your products are disposable so we arent supposed to find the parts? Cannot the space be clearly marked? I am sure all the people that run this site will be assholes about my posts but FFS this is impossible to find anything, a shit support site. The least you could have done Nigel is GIVE ME A LINK, NOT SUGGEST A TAG OR BUTTON THAT DOES NOT EXIST, SEE THE PIC OF THE SITE UI. PLEASE JUST TELL ME WHERE THE F I CAN GET THE REPLACEMENT PART PLEASE.
      • November 12, 2020
      • I was looking for spare parts for my Deepmind, and it brought me to here which made me create an account
        Nigel67 Hi Benjamin, your spares ticket has been submitted into the system under case CAS-160037-Q7R0J7. You should have received an automated reply telling you the case number and one of my colleagues will get back to you. Please check your SPAM as it could have ended up in there.
        • November 12, 2020
    • BenjaminRew
      AUDIOLABGA

      Try www.audiolabga.com for parts.

      • Jul 4
  • New
    TravisBDE10
    Newcomer - Level 1
    2021-04-13

    My MonoPoly when arpeggiator is set to FULL goes out of tune: when it gets to the top of the scale it turns into low loud out of tune notes.  Is this normal? It's as if it hits a wall after hitting perfectly in tune notes they get too high, at which point they turn into the lowest scale & a note off.

    read more...
    0 68
    • TravisBDE10
      NicJonesMT Hi Travis. Could you please submit a tech support ticket and we can go through some trouble shooting with you and advise you further. Thank you :)
      • April 14, 2021
  • New
    Behringer
    Triber Moderator
    2022-05-23

    We're super excited about our upcoming UB-Xa analog flagship synth. With 16 authentic VCO/VCF voices based on the original 3340/3320 circuitry, multi-timbrality, poly aftertouch and Midi Polyphonic Expression (MPE), and many more unannounced features, we spent more than 4 years of meticulous engineering and innovation plus millions of dollars to design this beautiful instrument. Great appreciation to all of you for your suggestions and critics, our many engineers for their passionate and hard work plus our beta testers for their very valuable feedback.

    This now paves the way for many more poly synthesizers to come - all in line with Uli's to vision to make incredible instruments available for everyone. We're obsessed and probably crazy about synths, but nothing is more meaningful and enjoyable.

    Thank you for all your patience and support. We know it has taken much longer than expected, but you all inspire us to keep going as you're the reason why we exist.

     

    https://www.youtube.com/watch?v=xitEIzAsI7o



    Collaborate with our synth developers, share your ideas and get a chance to win free synthesizers by participating in our activities at our “Synthesizer and Drums Behringer Music Tribe" FB Group. We’d love to see you there!

    https://www.facebook.com/groups/KeysandDrumsBehringerMusicTribe/

    If you are a passionate and experienced mixed architecture hardware or embedded software engineer and would like to join the leading musical instrument team, please send your resume to [email protected]

    #WeHearYou #behringer #MusicTribe #synthesizer #synthesizers #drummachines

    read more...
    0 304
  • Xiuxiu03
    Contributor - Level 1
    2020-07-03
    Hi. I’m a poly d owner since last week. I wanted to update the firmware but it doesn’t work. A window pops up and says “ update faild, try again“ another window pops up either and says the Poly-D is DFU mode please update firmware. Nothing works no keys no knobs no sound.. the Power light blinks green and red . I have to take it from the usb first and turn it off and on and the. It works again. So why is that. Why is a firmware update via synthtool app Not possible. Can anyone help?!
    read more...
    0 128
    • Xiuxiu03
      punkinjunction Is it working ok? I believe this is the experience you will have if your unit already has the latest firmware. I recently purchased my poly-D which appears to have the latest firmware, however, I get the same error when I attempt to update it.
      • August 4, 2020
  • New
    Tinkertra1n
    Newcomer - Level 1
    2021-03-30

    Hi,

    If you ever get around to release a new firmware for the DeepMind 12 (fingers crossed) I'd like to suggest a new feature: High note pitch bend mode. In this mode, only the highest played note would be affected by the pitch bend. This would allow you to hold a chord or drone with your left hand while doing bends to a single note melody line you play with you right hand. This could be applied to aftertouch as well, giving you a poor man's implementation of poly aftertouch.

    Cheers

    read more...
    0 54
  • New
    Soultan
    Newcomer - Level 1
    2021-03-12

    There seems to be a problem at the Behringer quality control. From 5 desktop synths I ordered 3 desktop synths were wobbling on the table.

    Wobbling: RD-6, Crave, Pro-1.

    Ok: RD-8, TD-3

    That's a whole 60%! For me a wobbling desktop synth is a no-go and I sent them back to the seller. I won't buy a new Behringer synth as long as I'm not sure to get a flawless product.

     

    read more...
    0 106
    • Soultan
      Dale_M Hi Soultan many thanks for your post and sorry to hear this issue. Can you advise if you tried the units on different surfaces just to remove the possibility of there being a depression present? If so can you advise any serial numbers for me to flag this to quality for you? Really sorry this has been your experience.
      • March 12, 2021
      • Wobbly Behringer desktop synthesizers
        Soultan Hi Dale. I've sent back the Pro-1 to Thomann and I bought an used one over the net. I got it yesterday. And you won't believe it: It is wobbling too! And it's even wobbling on the same corners (lower left to the upper right). For me, this is a proof that the wobbling has nothing to do with the feet, but that the chassis isn't straight..
        • March 23, 2021
    • Soultan
      JAMIE2 just to say, my OB6, analogue4mk2 and octatrack had a similar little uneven ness, it is nothing if not common - many instruments can be put to shape by just applying small pressure - try it :-)
      • March 12, 2021
Go to page