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227,915 members
102,711 posts
  • New
    CoryDumont
    Newcomer - Level 1
    2021-03-14

    I was at rehearsal last week and decided to plug in my phone to the aux jack to run through a song. Seemed to work fine but now the unit seems to have an j thermal mic issue or something. If nothing is plugged into the aux jack(even just a cable with nothing in the other end) then the unit picks up every sound ( pressing buttons, touching the machine at all) very loud and clearly with a slight delay. The k my way I have found to remedy this is to just leave an 1/8" cable plugged into the aux port. This seems like a very strange issue, I'm wondering if anyone else has come across it. Thanks! Cory

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    0 27
    • CoryDumont
      PedroRodrigues Hi CoryDumont this may be related to the RoomSense being active, as this tool controls the two onboard microphones on the unit and in some cases can cause similar issues as the ones you just mention. Can you please press MIX and turn the ROOMSENSE level all the way OFF and see if the issue is still present?
      If the steps above, do not resolve this matter have you tried to perform a factory reset to your unit?
      To perform a factory reset hold down “Store” and “Back” during power up.
      Thank you
      • Mar 14
  • yuriamorim
    Newcomer - Level 1
    2020-07-26

    Hello everyone,

    Just joined the Music Tribe Community in order to be able to check around the TC Helicon family some things I'm willing to achieve with my recently acquired Voicelive Touch 2 + Switch 6 combo.

    The more pressing question is the one I put as the subject for this inquiry. I'm a singer-songwriter and I REALLY want to be able to control the Slider FX effects with a dedicated Expression Pedal - so I don't have to use my hands for triggering them momentarily and/or controlling its intensity.

    Since I'm already using the Switch 6 in the footswitch port - and unfortunately it seems that you don't have the option to assign this for one of the footswitches - it seems to me that the only way to achieve this would be using an Expression Pedal connected thru MIDI. Can someone confirm if that's possible? I checked the manual (and this forum), but couldn't find the answer. If it's possible, then would any Expression pedal work or is there some brands/models that are more advisable for getting this to work?

    I'm hoping to get myself an Helix Floor (or LT) in the near future, and I could try using the Wah/Expr. pedal for that purpose (has anyone already done that?), but maybe it's best if I get a dedicated one just for the VLT2 - so I could have the Helix for controlling guitar effects whenever I need.

    I was thinking of getting this EX3 model, made by this Poland brand called Beat Bars, which outputs MIDI both thru USB or a MIDI port. Here's the link for it: https://beatbars.com/en/midi-expression-pedal.html Does anyone know if that would work as I intend it to? 

    Another doubt concerning the Slider FX: is it possible to increase the decay time of the effects (when triggered) so they don't disappear right away from pressing the slider FX region? That would be handy in the case that I can't control this via Expression Pedal. But I'd much rather having the expression pedal possibility though... That would grant me more control and expressivity.

    I'll  greatly appreciate any feedback on this matter. Thanks in advance!

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    0 44
    • yuriamorim
      yuriamorim I've looked into the MIDI Implementation on the manual and there seems to be no MIDI CC number attributed to the Slider FX. That makes me think that maybe it's not possible to do what I want. If that's the case, would it be possible to include such a thing in a future firmware update? Does TC Helicon still keep "updating" this line of products (VLT2) - when was the last firmware update released anyway? - or would they do so if asked by the users community (in case it's theoretically possible)? I'm "late" to the game, but that feature would really make this piece of gear really shine (not that it doesn't already). There's still potential locked in this baby.
      • July 26, 2020
  • jzachares
    Contributor - Level 1
    2020-04-27

    I have a Harmony Singer V1 and I just purchased a TalkBox Synth.  Which pedal goes first?  Which pedal would I enable the adaptive tone on?  Also would a Voicetone T1 be useful or is that redundant with the adaptive tone button?

    Thanks!

    James

     

     

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    0 23
  • yuriamorim
    Newcomer - Level 1
    2020-07-26

    Hi guys,

    I bought a Voicelive Touch 2 and a Switch 6 (both second hand) and I've been using the Switch in Custom Mode (with the first six effects assigned to each footswitch). But sometimes the commands from the Switch 6 will go nuts and turn the wrong effects (diferent then the assigned ones). When this happens, I reinsert the TRS on both ends until it gets back to the proper assigned functions.

    Can this be a bad TRS cable thing? Or could it be because I have a malfunction Switch 6 unit? How should I get it fixed? I can't have this happening in the middle of a concert... Does anyone have any guess on where the problem lies?

    Thanks in advance

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    0 29
    • yuriamorim
      kiskadar69 It should be determined which device is faulty. For example, you could measure the Switch-6 with an ohmmeter:
      0. If none of the switches on the Switch-6 are depressed, you will normally measure an open between the Tip and Ring output of the Switch-6.
      1. If only the first switch on the Switch-6 is depressed, you will normally measure 10 kohm between the Tip and Ring output of the Switch-6.
      2. If only the second switch on the Switch-6 is pressed, you will normally measure 20 kohm between the Tip and Ring output of the Switch-6.
      3. If only the third switch on the Switch-6 is depressed, you will normally measure 30 kohm between the Tip and Ring output of the Switch-6.
      4. If only the fourth switch on the Switch-6 is depressed, you will normally measure 40 kohm between the Tip and Ring output of the Switch-6.
      5. If only the fifth switch on the Switch-6 is pressed, you will normally measure 50 kohm between the Tip and Ring output of the Switch-6.
      6. If only the sixth switch of the Switch-6 is pressed, you will normally measure 60 kohm between the Tip and Ring output of the Switch-6.
      7. Normally you always measure 70 kohm between the Switch-6 Ring and Sleeve output.
      • July 26, 2020
    • yuriamorim
      kiskadar69 ..and yes, IMHO this can be a bad TRS cable thing.
      • July 26, 2020
      • Switch 6 randomly sending wrong commands to VLT2
        yuriamorim Thanks a lot, man! I'll look into that. Wishing that you have a great sunday!
        • July 26, 2020
  • New
    QT
    Contributor - Level 1
    2020-12-12

    I currently have my Roland keyboard  MIDI OUT going to my TC HELICON VOICELIVE Touch 2 .    But from the keyboard, I also want to send MIDI data to my PRESONUS QUANTUM 2626 Audio Interface which has both MIDI IN and MIDI OUT, but not MIDI THROUGH.      My DAW is Studio One. 

    A MIDI splitter is not recommended.

    Would going MIDI from the keyboard …….. to the interface ……….. and then to the voice processor, work ?

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    0 21
  • New
    Scotty1969
    Newcomer - Level 1
    2021-02-12

    Low volume on guitar playback but have plenty of input signal please help 

    0 39
    • Scotty1969
      PedroRodrigues Hi Scotty1969,Please consider that on the GUITAR Tab allows you to control the guitar mix level and the style and mix settings for the Reverb and μMod effects.
      This is the same Guitar mix control as the one that is activated when you access the main Mix screen.
      You can adjust the level of the guitar in VoiceLive 2’s overall mix in either menu.
      The range of this control is -30 dB to +24 dB in order to adapt to a wide range of guitar output levels.
      Please note that this does not affect guitar level when a jack is connected to the GUITAR THRU connector and the guitar signal is passed on to an external amplifier.
      • Feb 12
    • Scotty1969
      Scotty1969 Thx Pedro I sincerely appreciate it. Without getting too detailed I gave it a second thought about having my guitar coming through the PA from same speakers that are primarily for vocals. I’m in a guitar duo with drums/bass on backing tracks. Yes we do mic up guitar speakers to come through PA BUT I run stereo and the setup is I run a speaker on both sides of us with a powercab just off to my right so that’s the primary speaker I hear regarding guitar. Two outside powered speakers are an additional left side in conjunction with the powercab and then a right side powered speaker (stereo). I utilize a guitar synthesizer so running both my helix and synth in stereo is a huge difference. PA mains are just out front of my right and left powered speakers. I believe it makes better sense to loop guitar through the helix instead of the helicon BECAUSE the powercab is going to give me the best looped replicated sound coming from the helix and that’s what is mic”d up to the PA mains.
      • Feb 13
    • Scotty1969
      Scotty1969 Pedro can you tell me if I can use one XLR output and one 1/4” output? Or do I have to run either XLR pairs or 1/4 “ pairs (right and left)?
      • Feb 16
    • Scotty1969
      PedroRodrigues Hi Scotty, please The typical setup for monitoring the output of VoiceLive
      2 is to connect two 1/4” cables to a stereo channel in a
      PA mixer. VoiceLive 2 can be set to output in mono if
      preferred in the I/O tab of the SETUP menu.
      If you are using a snake to connect to an offstage mixer,
      then the XLR outputs can be connected without the
      need for DI boxes. The output of the XLR jacks is the
      same as the 1/4” jacks: line level (maximum +16 dBu).
      Both the XLR and TRS output jacks can be used at the
      same time when required. Correct you can have a mono signal outputting via XLR and the other signal outputting via 1/4” jack.
      • Feb 17
  • New
    Kfir
    Newcomer - Level 1
    2021-03-01

    Hello,

    The side buttons are not responding. How can I reset the machine? 

    Any help?

    0 26
    • Kfir
      PedroRodrigues Hi Please consider that to restoring the factory settings of TC Helicon VoiceLive Touch , you must power up the unit. Then hold the LEFT BOTTOM and LEFT TOP Matrix buttons while the display shows text until the display shows the initialization message. The Factory Reset procedure is complete. If this does not resolve this matter please try to update the firmware for your unit via VOICESUPPORT.
      • Mar 2
      • Help.. :(  Voice-over touch
        Kfir Hi, thank you for your response, the whole buttons on the right side of the machine is not working or light up.
        • Mar 2
    • Kfir
      Kfir Can I get someone to send it to get fix or someone to look at my Voicelive?
      • Mar 2
  • Josenrique1987
    Contributor - Level 1
    2019-10-09

    What will be the set up or if there is any preset for Cranberries songs in the TC Helicon Voicelive Play?

    0 63
  • New
    TalRodriguez
    Newcomer - Level 1
    2020-12-12

    Hello,

    I do have a ticket that I'm waiting to hear from but thought I'd ask here as well. 

    My unit power cycles for maybe around 4 or 5 minutes. It will then kind of "settle in" and work ok.

    While power cycling, the display will get dull then bright again. 

    Any thoughts on this? 

    Thank you. 

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    0 36
    • TalRodriguez
      PedroRodrigues Hi Terri, Please be aware that via Tech support ticket we will have more tools to help you on this matter, never the less please be aware that taking your description in to consideration and without any other analysis I can only think that of the screen is faulty of the PSU is showing the first symptoms of going to faille in the near future. I hope this helped.
      • December 15, 2020
      • VoiceWorks Rack Mount
        TalRodriguez Thank you for your response. I have received an email already telling me where I can take the VoiceWorks for repair. I was kind of thinking it would be the power supply. Right now, as long as I leave it on, it is working ok. But I will be taking it to the repair shop as soon as I can.
        • 1
        • ·
        • December 15, 2020
  • New
    Headrc
    Newcomer - Level 1
    2021-01-27

    I have studied and followed all the instructions for importing loops into my Voicelive 3 Extreme and spent a god bit of time creating loops to do that.  Again following all the naming conventions, file formats etc. as instructed.  The USB drive is formatted as FAT32, the folder is VL3_Loops.  But when I put the drive in the Voicelive 3 it does not recognize any loops to import.  Please provide any guidance that you can.

     

    Richard

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    0 21
    • Headrc
      PetGerbil Have you tried saving a loop from the VL3 ? cos If you can't and it says there's no drive. It means It's not recognizing the USB drive. Some sticks just don't work.
      I've got one stick that no matter what I did would not be seen by the VL3. The PC could use it, and I tried all the suggestions to fix it, but no-go.
      • Jan 27
    • Headrc
      Headrc Thanks, you were right on this. I found another thumb drive that was formatted for FAT32 and I got the loops imported. Although I have to say I am not impressed so far. I imported three loops and Voicelive only got one tempo right ...and gave that temp to all three loops...unless I am doing something wrong. The loops sound fine and work but the temp/metronome is wrong for two of them. Next up ...the volume of a loop does not get saved with a preset? So every time you load a preset you have to mix the loop to the right volume? Lastly the whole Looper Loops slot and Preset Loop slot is very confusing to me so far. I have watch the tutorials several times and it is still confusing to me.
      • Jan 27
    • Headrc
      Headrc And now after re-reading the manual an experimenting more I now see how this works ....so excuse that recent post. Using the actual looper slot I get the right tempo and I get the right level that I set. Thanks for prodding me on this.
      • Jan 27
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