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306,102 members
190,451 posts
  • New
    servizitecnici
    Newcomer - Level 1
    2020-10-30
    Hi everyone! I have a DB-8 MKII mainframe with the following SW versions:
    • TC Icon SW: 8.4.00
    • Frame SW: 3.40
    • DSP SW: 3.40
    • Ethernet SW: 8.10
    • AES8 SW: 1.31

    I have 2 requests:

    1. Where can I download the latest versions of Frame, Net (Ethernet) and DSP software? Or could someone send them to me? I need those files because I also have other DB8 MKII mainframes with older versions that i would like to upgrade.
    2. How can I view the list of all the licenses that are present in the device?

    Thanks :)

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    0 71
    • servizitecnici
      KyleJohnson HI Lauro, Kyle here with Music Tribe Support. I think we can help you with both of these inquiries. Please submit a Technical Support ticket by clicking on Support at the top of the page, scroll down and select Technical Support.
      • October 30, 2020
  • New
    alanmccann
    Newcomer - Level 1
    2022-09-07

    Hi:

    I have been looking to buy a VoiceLive 3 Extreme for a few months. I have had an order in place with one site (who was predicting 6-8 weeks availability from when I placed the order in early July) and have signed up for availability notifications from 2 others. I have chatted online with all three and though they were giving estimates two months ago, they are now saying that have no predicted dates for availability after saying they thought shipments were imminent. 

    I saw in a previous thread where the TC-Helicon rep recommended talking to the retailers who sell them to get supply information from them.  

    The retailers are telling me they don't have any stock and have no idea when they will be getting more in stock.

    Can you shed any light on the supply situation?

    Thanks

    Alan

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    0 7
    • alanmccann
      alanmccann Of course, just as I post this, I get a notification from the retailer that I had ordered with that my order is being shipped to today (after being told this morning that they didn't have any stock and didn't know when stock was coming in). I'm excited !
      • Sep 7
  • Drbob666
    Newcomer - Level 1
    2020-06-13
    Hi I can’t get TonePrint to work through my wireless guitar system. It works fine though a cable. I suspect I know the answer but is there a fix?
    0 96
    • Drbob666
      TC-Mike You can use USB transfer via app instead. In order for beaming to work you either need a magnetic speaker on the TP beaming device directly into your guitar pickup or you use a cbale froom the output into the input of the toneprint pedal
      • June 13, 2020
      • TonePrint through Shure GLXD16?
        Drbob666 Thanks for the reply. I thought as much! ????
        • June 13, 2020
  • OverLabyss
    Newcomer - Level 1
    2020-07-02
    Klark Teknik DM DESIGNER 3.1 and DM KONTROL 3.1 are now available for download, via the downloads section on the DM8000 product page. DM KONTROL offers PC based customised control page creation and operation of a DM8000 DSP across an ethernet network, when deployed with the new DM801 serial to ethernet bridge. ข่าวฟุตบอล
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    0 86
    • OverLabyss
      RGWINEDWARDS Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
      • July 13, 2020
  • Qluster
    Newcomer - Level 1
    2020-07-02
    Hello, would the Ditto+ provide the rec/dub/play function (and not only rec/play/dub) like the x2? Thnx Q
    0 93
    • Qluster
      Qluster Today I got an answer from Nicolas Jones (musictribe support).
      He says: "Unfortunately it is not possible to change the operation mode on the Ditto+"

      And I replied: "Hello Nicolas, thank you for your kind reply.
      In this case I’m sure that the future will soon bring a stereo Ditto+ with the integrated possibility of switching
      between rec/overdub/play-mode and rec/play/overdub-mode."

      :)
      • July 14, 2020
  • New
    Jasonphelan82
    Newcomer - Level 1
    2022-08-02

    Hi all,

    I am trying to use the Quintessence (recently picked one up 2nd hand) to play this middle eight to Mr Crowley.

    If I set the pedal to: 
    Key: F

    Scale: Ionian

    Harmony: -3

    (Recording starting at 3:19)

    The first 3 licks work really well and are in key.

    I am hoping there is a way that I can press the Mash button for the 4th lick where I play:

    Me:                                        E,   F,  G, A, G,  F,  E

    Harmony the pedal produces:  C, D, E,  F,  E, D, C

    Harmony I want:                  Db, D, E,  F,  E, D, Db

     

    The Db is not 'in key' - is there a way to get the pedal to bend the harmony to that note (or change keys midway through a passage - ie. engage the mash which changes the whole key/scale?

     

    I have done some Youtube searches and the videos I have seen showing people playing through the Quintessence but not an indepth review of how to use the App for the quintessence. the app for this (for me at least) doesn't seem that intuitive.

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    0 7
    • Jasonphelan82
      Jasonphelan82 my fall back is to turn the pedal off and manually play that line. But would be good to know if the pedal can do it - and hopeful I will learn how to use the ToneEditor program in the process.
      • Aug 2
    • Jasonphelan82
      Jasonphelan82 ok, I think through trial and error I managed to figure it out. I ended up setting the Key to D Aeolian then set the Mash function (which in itself was a bunch of trial and error) to 'Custom Scale' Harmonic Minor - so it is effectively D Harm Min - that is doing the trick! aye curumba......some better online tutorials would be useful.
      • Aug 2
  • Pavel1
    Contributor - Level 1
    2020-03-14

    Hi, I have a problem stopped working Display on M-ONE XL. Illuminates but does not show anything can it be fixed somehow? Or the only chance is to buy a new one ??? Thank you for info Pavel

    0 119
    • Pavel1
      RexBeckett

      @Pavel1 


      Hellp Pavel, welcome to the community.


       


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • March 14, 2020
  • AlexNL
    Contributor - Level 1
    2020-07-13
    Hi, Anyone experiencing loss of subscriptions after powering down the DN9650? regards, Alex
    0 114
    • AlexNL
      AlexNL powering down = power down -> next day -> power up :)
      • July 13, 2020
      • DN9650
        Nigel67 Hi Alex, sorry but I do no know what you mean by subscriptions. Could you give me a little more information please. Many thanks
        • July 13, 2020
    • AlexNL
      AlexNL subscriptions is Dante terminology (i think). This is like 'patching' within the PRO series.
      • July 17, 2020
      • DN9650
        AlexNL I am unsure where this is stored, I assume the KT-DANTE card inside the 9650 stores this 'patch'.
        • July 17, 2020
    • AlexNL
      Nigel67 As far as I know, the dante device only stores a list of the device name/channel name of each of its receive subscriptions. The actual patching is on the computer. You would have to ask Dante to confirm this.
      • July 17, 2020
  • richnrbq
    Newcomer - Level 1
    2020-10-11

    Hi all,

    Hoping you can help. My Flashback delay mode selector switch is incorrectly selecting modes. When on the modulated delay setting, it gives a slapback for instance. The looper function is correctly selected however.

    Any thoughts about what's going on or how to address this?

    Thanks,

    Rich

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    0 69
    • richnrbq
      WilliamR Hello Rich, Please go to the support link at the top of this page and create a tech support ticket and someone will be able to help you out with this.
      • October 12, 2020
  • New
    Herb1
    Newcomer - Level 1
    2022-07-13

    Hi Everyone, 

    Does any one know of a underboard multiple 9V power supply (like the Styrmon Ojai or Truetone 1spot) that has 600mA in at least one of its power outputs to provide power to the TC Plethora X5 which is 600mA?

    Can only seem to find ones that are 500mA or below have checked all major brands - or is there another solution I maybe missing to neaten up power to Plethora and pedals all in one under pedalboard

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    0 26
    • Herb1
      PedroRodrigues Hi Herb1, we always advised the to use the original PSU supplied with your Plethora X5 that supplies the unit with a standard 5.5 / 2.1 mm 9 VDC, centre negative > 600 mA. Effectively I also did some research and I was not able to find a multiple power supply that offers more than 600 mA as the Plethora X5 requires.
      • Jul 14
      • >600mA power supply for Plethora X5
        Herb1 Hi Pedro
        • 1
        • ·
        • Jul 14
      • >600mA power supply for Plethora X5
        Herb1 Thank you for your fast reply, ok thanks - was trying to find a longer cable than the orginal PSU and also only have the one power lead heading into the pedal board.
        • 1
        • ·
        • Jul 14
      • >600mA power supply for Plethora X5
        Herb1 I did just find that new Ciok DC7 power supplyto have 660mA outlets would this be suitable to use?
        • 1
        • ·
        • Jul 14
      • >600mA power supply for Plethora X5
        jlcaze Yes I use the DC7 with the plethora. It works fine.
        • Jul 20
    • Herb1
      AZCoyoteGear There are also some cables that combine two outputs to add their output together so two 300 can be used to sum up to the 600
      • Jul 15
    • Herb1
      karl1672 I use a mini ISO brick (MXR) that has an available 9V / 800 ma output - works great with my X5
      • Oct 13
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