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216,309 members
89,518 posts
  • Qluster
    Newcomer - Level 1
    2020-07-02
    Hello, would the Ditto+ provide the rec/dub/play function (and not only rec/play/dub) like the x2? Thnx Q
    0 24
    • Qluster
      Qluster Today I got an answer from Nicolas Jones (musictribe support).
      He says: "Unfortunately it is not possible to change the operation mode on the Ditto+"

      And I replied: "Hello Nicolas, thank you for your kind reply.
      In this case I’m sure that the future will soon bring a stereo Ditto+ with the integrated possibility of switching
      between rec/overdub/play-mode and rec/play/overdub-mode."

      :)
      • July 14, 2020
  • richnrbq
    Newcomer - Level 1
    2020-10-11

    Hi all,

    Hoping you can help. My Flashback delay mode selector switch is incorrectly selecting modes. When on the modulated delay setting, it gives a slapback for instance. The looper function is correctly selected however.

    Any thoughts about what's going on or how to address this?

    Thanks,

    Rich

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    0 15
    • richnrbq
      WilliamR Hello Rich, Please go to the support link at the top of this page and create a tech support ticket and someone will be able to help you out with this.
      • October 12, 2020
  • goodweather
    Contributor - Level 2
    2020-09-28

    Hi, the TC 2290 is recognized as a great and very flexible delay unit in rack.
    Today second hand models are going at crazy prices.

    Wouldn'it  be possible and interesting to reproduce as-is the same original TC 2290 unit?

    I'm quite sure that this would be a good business for you (no re-engineering unless you want to do some changes) and at the same time would make many people very happy.

    The TC 2290-DT is of course very nice as well but it is a mix with software and thus requires running the plugin in a DAW while the rack unit is obviously allowing total work just OTB in hardware.

    Thx a lot for considering this :D

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    0 16
    • goodweather
      PedroRodrigues Hi Dominique, I will adress your suggestion to our R&D TEAM but at this moment our approach was to release the following: https://www.tcelectronic.com/tcelectronic/product?modelCode=P0D3X
      • September 28, 2020
    • goodweather
      goodweather Thx for your reply Pedro. Yep indeed, as I indicate, I'm aware of the TC 2290 DT but as mentioned, it needs a PC and takes place on the desk (as all the synths produced now in module) so the pure rack unit was much better ;-)
      If at the same time it could evolve to a dual delay unit (series/parallel) as the Empress Echosystem pedal but in rack, even better. Powerful Delay units are great.
      By the way what is the situation with the Maelström which was supposed to be the effects of the Deepmind 12? Or is this the Plethora X5 (which I need to try btw ;-) )
      • October 2, 2020
  • New
    Hoodrio
    Newcomer - Level 1
    2020-12-28

    No problems beaming toneprints from my new iPad, but when I tried to create my own it was a disaster.  I used the cable that came with the pedal, connected to my iMac, and then after I tried sending a toneprint, the pedal was all screwy.  The slot I was on had no signal at all, the two other slots were all crazy, and the stock delays were all blank.  I unplugged the unit and plugged it back in, seemed to be back to normal, so I tried again with the computer hookup, and the same thing happened.  It's like it fried the pedal.  

    Now I'm afraid it's permanently damaged.

     

    Thoughts?

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    0 17
    • Hoodrio
      TC-Marcus Howdy Herman!
      Sorry to hear that.
      I suggest making sure that your pedal runs the latest FW. Currently that is version 1.2.00.

      You can get it here https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR and instructions on how to update can be found under "Documentation" -> "Flashback 2 1.2.00 Firmware Upgrade Guide English"

      Also, make sure that you run the latest version of the TonePrint app, currently that should be 4.4.3 which you can get here or in your app store
      https://www.tcelectronic.com/product.html?modelCode=P0CLC

      Then try again. Let me know how that turns out.
      • December 28, 2020
    • Hoodrio
      Hoodrio Pedal seems to be working normally again after unplugging everything and plugging back into my chain (not the USB). Frankly, after that experience I don't think I'll ever be risking connecting this pedal to anything via USB again. Thanks for your response!
      • December 28, 2020
    • Hoodrio
      TC-Mike Hi Herman, the app/editor should work fine. Please remember that after storing your custom Toneprint to one of the 3 TP slots and disconnect from editor the settings you hear are the Potmeter settings on the pedal and not the parameter values you added last in the editor .
      • Jan 4
    • Hoodrio
      Hoodrio So, the pedal is definitely fried - it goes from working normally to having literally nothing on the factory settings. In other words, you can be getting a normally DYN delay, switch to Tape, and get ZERO Delay, knobs do nothing.
      • Jan 11
      • Flashback 2 Trouble
        Hoodrio Is there a way to do a factory reset? If not, who repairs these?
        • Jan 11
  • New
    DavidSeifert
    Newcomer - Level 1
    2021-02-13

    Hi, how do I go about purchasing 2 new replacement knobs for a HoF 2x4 reverb unit? Thanks David

    0 4
    • DavidSeifert
      RexBeckett Hi David, I suggest that you open a Care ticket for this.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Feb 13
  • New
    Busheyt89
    Newcomer - Level 1
    2021-01-14

    Hello,

       I want to get a Flashback 2, but I want to first make sure that I can use an Expression Knob pedal with it to adjust the mix and feedback of the delay.   I was planning on using a SaturnWorks: "Micro Expression knob" pedal.  Will this work with a standard Flashback 2 and does it require A TRS to TRS cable or a TS to TS.  

    thanks,  Travis 

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    0 22
    • Busheyt89
      PedroRodrigues Hi, Busheyt89,please be aware that this unit allows 2 x 1/4" TS, unbalanced, mono cables, also note that the knob assignments on your TC Electronic pedal are the default assignments. Using the TonePrint editor, you can rewire all knobs, so they control one or several parameters of your choice. For more information, see the TonePrint editor manual.
      DELAY knob – Use this knob to adjust the time of the delay. Most delay types have a range of 20 ms to 7000 ms (7 seconds!).
      SUBDIVISION switch – This switch determines the note intervals that the delay repetitions are based on. The options are quarter note, dotted eighth, and quarter note plus dotted eighth.
      FEEDBACK knob – Use the Feedback knob to determine the number of delay repeats.
      MASH LED - This will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      LEVEL knob – This knob adjusts the volume level of the delay repeats. The direct, unprocessed signal is always passed through at the original (unity) level. The Level knob only controls how prominently the delay repeats are mixed with the dry signal.
      Delay type selector – Select the type of delay or TonePrint with this knob.
      Please follow the link below to access a more detailed information about this unit:
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR

      Thank you
      • Jan 14
      • Flashback 2 Expression knob pedal
        Busheyt89 Ok..... I’m aware of the function of the existing knobs on the pedal. That was not my question at all... I’m trying to find out how I can use an external expression knob (like this one below) to adjust the mix and feedback of the repeats for the TC Electronic Flashback 2 with my foot. I don’t want to bend down in the middle of a song to adjust the tiny knobs on the pedal. The manual mentions that you can plug an expression pedal into the “Stereo ln” on the pedal. I just need to confirm if I can use the expression pedal to adjust the mix and feedback and if it requires a TRS to TRS or a TS to TS.

        Thank you,
        • Jan 14
    • Busheyt89
      TC-Marcus Hey there!

      From page 6 of the Flashback 2 manual it's clearly stated that you can control tap tempo through an external footswitch. There is no mention of external knobs and thus, it is not supported.

      You can read the full manual here
      https://www.tcelectronic.com/product.html?modelCode=P0CKR under"Documentation"

      You can, however just place a rubber cover on the knobs you want to control. Wouldn't that give you the result you are after ?
      • Jan 14
    • Busheyt89
      Busheyt89 That’s a good idea, do you know of a rubber knob cover that will fit on the TC Electronic FlashBack 2 style knobs??
      • Jan 14
  • New
    gibber10
    Newcomer - Level 1
    2021-01-14

    Hi, 

    Can anyone tell me if my Flashback 2 is faulty? Is it possible it was messed up with the editor before I got it? It was purchased new.  See the video for the demo, the subdivision switch doesn't work how I've seen in demos and the 2290 modes does nothing in quarter note mode. 

    https://youtu.be/Jj6OgGTUI5Y

    Cheers

    Matt

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    1 9
  • Nyfolk
    Newcomer - Level 1
    2020-06-23
    I have purchased another used M5000. When the unit is turned on, there is a message of "Serial Information Mismatch". I have tried to make contact at TC or Music Tribe to no avail. I would really hate to see this unit wind up as a door stop. Can someone direct me to someone who can get me a repair code? Thnak you!
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    0 59
    • Nyfolk
      RexBeckett I suggest that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Technical Support. Make sure that you enter all required (*) data before clicking Submit.
      • June 23, 2020
      • M5000 Serial Information Mismatch
        Nyfolk Good morning Rex, I have tried to do this already. The drop down menu does not include the M5000. Thank you!
        • June 23, 2020
      • M5000 Serial Information Mismatch
        Nyfolk I have followed the path to creating a care ticket. When I arrive at the request for model name, the M5000 is not listed. I do realize that this is a legacy product. Is there an email or phone number that I could reach out to discuss the issue and get resolution? I have had this issue many years ago and TC resolved this easily with a repair code. Thank you!
        • June 23, 2020
      • M5000 Serial Information Mismatch
        RexBeckett The usual solution for this is to use the model number of a similar product. Explain the reason in the problem description.

        The Care ticket is currently the only way to request technical support. Once the ticket is open, you should get a response by email. Keep watch on your email spam/junk folder.
        • June 23, 2020
    • Nyfolk
      Nigel67 Hi Nyfolk, if M5000 doesn't appear in the Product drop down, I would suggest choosing another TC Electronic product in the same category or as close as you can, and then put M5000 Help required in the Description and also Subject. If you want to reply on here with the case number, then I can pick up the case in the morning and assign it to the relevant person. Many thanks
      • June 23, 2020
      • M5000 Serial Information Mismatch
        Nyfolk Nigel, I have created a care ticket. The number is CAS-114126-V5B7Y8. Thank you!
        • June 23, 2020
      • M5000 Serial Information Mismatch
        Nigel67 I have your ticket and will pass it on to someone who can help.
        • June 24, 2020
      • M5000 Serial Information Mismatch
        slaterweezer Hi Nigel, I have the same issue today! If there is anyway at all you can help I would most appreciate it! My case number is: CAS-118452-P7M5G1
        • 1
        • ·
        • July 8, 2020
      • M5000 Serial Information Mismatch
        Nigel67 Hi slaterweezer, I have picked up your case. I think it is the same issue as Nyfolk which means having to change the internal battery. I will confirm this with a colleague in the morning and e-mail you back.
        • July 8, 2020
  • marvin54321
    Newcomer - Level 1
    2020-10-01

    Hi,

    is it possible to connect an external expression pedal to the "TC Electronic Flashback 2 Delay" and control the delay speed ?

    I use a tap tempo pedal in the "Stereo IN" jack, but an expression pedal connected with a TRS cable does not work. 

    Thanks

    read more...
    0 25
    • marvin54321
      WilliamR Hello Marvin, The Flashback 2 does not support an expression pedal. All expression functions are controlled in the mash button. The flashback 2X4 does support external expression pedals.
      • October 1, 2020
  • New
    BrandonBunn
    Newcomer - Level 1
    2020-11-02

    I can send artist toneprints to my pedal, but I am unable to edit anything in the library. It says that toneprint is not connected to the internet. It just says build 0007 - ac8eb647. I am using a Dell laptop with A HOF2 Reverb. When I originally purchased the pedal in February I was able to completely edit each preset.

    read more...
    0 42
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