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249,551 members
126,574 posts
  • New
    stefanspoon
    Newcomer - Level 1
    2021-07-07

    Hello.
    I am trying to find the Turbo Drive software.
    Cant find a download link anywhere.
    Is it still available?

    Need to poke around in my rack of Turbosound RackDP 50 amps :)

    0 39
    • stefanspoon
      Dale_M Turbodrive is the turbo version of linear research podware. You can obtain the latest version on the Linear Research website.
      • Jul 8
    • stefanspoon
      stefanspoon

      Thanks. Yes, I am aware its based on the podware.
      I'm still hoping to find a download of the Turbosound Drive software.
      I am assuming that Turbos version would come with a mass of pre saved settings for a few of the speaker ranges which is what id like to find .. Unless I am wrong about the pre saved settings in the turboDrive software.

      • Jul 8
  • New
    MarciMezei
    Newcomer - Level 1
    2020-12-14

    Dear Customer Support!

     

    I wondering, if You have an existing LM44 firmware upgrade. Looking at the dante contorller, many options unawailable through DC. and some time would be handy to have them, for instance, IP adress settings ect.

    Could You help me out with this.

     

    Many thanks

     

    read more...
    0 45
  • New
    ingmar
    Newcomer - Level 1
    2021-06-04

    Helllo ireinstalled my pc butt i cant find the driver and software plz help me out!

    0 32
    • ingmar
      NicJonesMT Hi ingmar.
      All software for our products can be found on the TC Electronic Download Centre at the following link.

      https://www.tcelectronic.com/downloads.html

      There is a Small "Show all versions" option that you need to tick, and then if you search "Powercore" all available documents and software will appear.
      Please be aware that Powercore is long discontinued and we no longer officially support the platform. If the software you need is missing you would need to check on user forums to see if anyone else can provide this.
      • Jun 6
  • New
    preahkaew
    Newcomer - Level 1
    2020-11-29

    I purchased the Finalizer app a few months ago, and mastered a few 4-5 minute tracks with it, and it was fine.

     

    Today I imported and was going to master a one hour mix (file size about 1.4 Gb), and the first problem was that the sound was slowed down. The right sound resolution (48 Khz) was showing, and the file was the correct length in minutes, but the tempo (and pitch) was considerably slowed down. I applied some modules and mastered the track anyway. But then when I output it, and opened the resulting file in Audition, it had been sped up!!

     

    I decided to start over. But now when I import the raw audio file, I can't play it. None of the transport controls respond. So I thought, okay, this file is too big and causing problems...so I imported a small loop (1 Mb), and it wouldn't play either. BTW, between all this, I restarted my computer just for good measure. Nothing. Finalizer will not play any audio files I import. And I changed no major settings since my initial slowed-down audio problem.

     

    Also, where is the support for this $200 app?? I tried submitting a support ticket, but they seem to only be for hardware. Can anyone help, this is driving me nuts!!

    read more...
    0 52
    • preahkaew
      ramb I fucking hate TC and the whole behringer company for abandoning their products like this. I purchased finalizer at the very start, hoping there would be developement (AS YOU WOULD EXPECT?!). Nothing. No updates, no new features, no quarterly updates which were advertised.
      • December 18, 2020
  • KendellWelchII
    Contributor - Level 1
    2020-10-14

    **I tried to search the community for similar topics, but the web search was not all that cooperative, so apologies if this is a repost.**

    Hi All,

    I've been using the M-Air (and X-Air) app on my iPad for years with MR18/XR18's and have been very happy.  However, I've switched modes and now would like to run my lights simultanously.  Unfortunately, my chosen lighting software (Enttec D-Pro) only runs on MacOSX and Windows, and I would rather not have to deal with two tablets simultanously.  So, I went and got myself a MS Surface Go 2 (with all the goodies,) and my initial testing experience suggests it's going to work out really awesome!  It should serve my purposes exactly as desired.

    That said, two "convenience" items are immediately apparent.  This is more commentary, and they're not really bugs, but maybe feature requests?  If somebody has a suggestion for work-arounds I'm all ears.

    1)  I notice that on the Touch interface in Windows 10 (1909) that the M-Air app does not respond to long-presses as right-clicks.  This makes it impossible to change labels/label-colors using only touch.  This is not a feature I would normally use on the fly, and is easily worked around with a BT/Wireless mouse, but would be nice if it worked as it does on iOS.

    2)  On the iOS version of M-Air (never tried it on Android,) it only displays 8 channels at a time, and you have to slide back and forth between Chan 1 and CHan16/Effects.  While this is sometimes annoying, on WIndows I've set up "always-on-top" DCA's, so in my scenario not so bad.  Either way, it would be nice if there were a setting on both iOS and Windows (and Android I suppose,) to choose which mode to use...full channel or "half-channel slide."

    3) On Windows, I notice that the top-line menu items (Mixer, Channel, Input, Gate, etc.) and the right-top config buttons (Setup, Utility, In/Out, Resize, etc.) require a double-tap (in touch mode) to activate.  All of the other buttons appear to react to single-tap. While I prefer single-tap in all cases, I could get used to double-tap, so I don't really care either way.  But, it would be nice if it were consistent.

    I haven't tried any of these things with the M32-Mix or X32-Mix apps, but expect them to be similar.

    In any case, none of these items is a huge problem...just suggesting some steamlining of the features.  Definitely open to suggestions if I"m getting it wrong.

    Thanks all!

    read more...
    0 71
    • KendellWelchII
      Paul_Vannatto Hi Kendall,

      To be honest, I think you are going to have issues with the Surface and Win10 using the M-Air-Edit app. It would be far better to switch to an android tablet and use Mixing Station Pro. With the layer and layout customisation functionality, you can have the surface you always wanted.
      • October 14, 2020
      • Thoughts on Switching to M-Air on Windows
        KendellWelchII Hi Paul,

        You may be right. Would you mind elaborating on the specific issues you anticipate I'll run in to on the MS Surface, other than the minor ones I mentioned?

        As I said, I've been happily mixing from the iPad for several years, but want to try the MS Surface to solve a very specific problem (running lights from the same tablet.) Testing so far suggests that it should work quite nicely even with my previously mentioned concerns.
        • October 14, 2020
    • KendellWelchII
      DwayneAasberg Hello Kendall.

      In my applications I am connecting to either an M32 or an MR18. In both cases I routinely use BOTH a Win10 Surface and an Android device. My experience has been that setting up the event is easier with M-Edit (M32-Edit) on the Surface (setting channels names and settings, etc.). I usually end up picking up the Android tablet and using Mixing Station Pro to run the event. The sliders (in my opinion) are easier to manipulate in tablet mode with MSP/Android than in M-Edit/Win. All that being said there have been times I've run the entire event on the Surface with M-Edit.

      The annoyances you've noted are, IMHO, just that. You should be able to do all you need with the Surface and M-Edit.

      Dwayne A
      • October 15, 2020
    • KendellWelchII
      DwayneAasberg ...sorry for piling-on...
      In answer to your customization concern - I frequently use the pop-up window 'user layers' and minimize the main M-Edit window.
      • October 15, 2020
      • Thoughts on Switching to M-Air on Windows
        KendellWelchII Not at all Dwayne. Thanks for the input!
        • October 15, 2020
  • New
    AndrewOne
    Newcomer - Level 2
    2020-11-16

    Hi, I am not able to connect X32-Mix with my X32 (being on firmware 4.x).

    So, is there a chance that there will be an app update coming or to get the current app connect with current firmware?

    COuld anyone help?

    0 83
    • AndrewOne
      RexBeckett Hi Andreas, X32-Mix does need an update to support new features in console firmware V4.xx. Perhaps one of the Tribers can give you some indication of when this might happen.

      Meanwhile, you could try Mixing Station. This is now available for iOS as well as Android and supports V4.xx firmware.
      • November 16, 2020
      • X32-Mix on firmware 4.x
        AndrewOne Hi Rex, thx for the tip. It works!!!
        • November 18, 2020
    • AndrewOne
      DavidKnighton Hello Andreas Stendera,
      After updating to version 4, you'll need to go in and check your Network settings, as they will default to a factory setting. Double check that this isn't the issue you're encountering.
      • November 17, 2020
      • X32-Mix on firmware 4.x
        AndrewOne Hi David, it checked network settings on X32 & ipad. All same newtork envrionment .20 and .22 .
        • November 18, 2020
  • New
    bigp7099
    Newcomer - Level 1
    2021-07-09

    I have a Crave and TD3 connectected to synthtribe on a MAC. When I go into the crave there is a back button to get back to the main screen but the same thing doesn't exist in the TD3 selection from what I can see, I have to quit the application and restart it.

    read more...
    0 36
    • bigp7099
      DavidKnighton Hello bigp7099,
      This is unusual. Would you mind submitting a TECH SUPPORT inquiry via the SUPPORT tab at the top of the page? Upon submission, please provide any screenshots or possible screen video that details the issue. We can report this to the software team for bug fix if need be.
      • Jul 9
    • bigp7099
      bigp7099 Done ticket number is CAS-469156-H2G3M4
      • Jul 11
  • New
    Cyclotron
    Newcomer - Level 1
    2021-03-16

    I bought a VSS3 Nativa last Black Friday and never received the invoice. Now I would like to upgrade to the System 6000 Native Bundle but not before making sure that I will receive my corresponding invoice. How can I get both the invoice for my previous purchase and the next one?

    Order number: 88816

    read more...
    0 81
    • Cyclotron
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact us directly by submitting a Support ticket through the Support link at the top of the page. This will allow us to communicate directly via Email.
      • Mar 16
      • Plugin Invoice
        Cyclotron Hi, Kyle. Thanks for your quick response.
        Could you tell me what type of care ticket I should select? (Pre-sales, technical support, service request, product registration...)

        Thank you very much in advance
        • Mar 17
  • Nyllet
    Newcomer - Level 1
    2020-07-07
    Hi, I bought the Finalizer app 2 days ago through PayPal payment, and didn't receive any confirmation e-mail for iLok registration. Added ticket CAS-117192-H9G1Z0 in Care Portal but no human answer in 48 hours. What to do next?
    0 60
    • Nyllet
      NicJonesMT Hi there,

      I have emailed you earlier today. Can you please check your spam/junk folder and let me know your iLok User ID.



      I can then manually deposit the license for you.
      • July 7, 2020
      • FINALIZER DESKTOP SOFTWARE
        Nyllet I've replied to your email now.
        • July 7, 2020
      • FINALIZER DESKTOP SOFTWARE
        Nyllet Thanks Nic, works fine =)
        • July 7, 2020
  • New
    rgast5150
    Contributor - Level 1
    2020-10-31

    Hi!

    I received my link for the Polytune Plug-In I bought and the link to download it doesn't work.

    A little frustrated...

    Thanks!

     

    0 69
    • rgast5150
      Nigel67 Hi, I am sorry to hear that the link you were given is not working. I will contact the relevant people and find out why. We were making some updates over the weekend. This could have been the cause of the issue. Can you give the link another try?
      • November 1, 2020
      • Download links not working.....
        Nigel67 I am going to send you an e-mail with a new link.
        • November 2, 2020
    • rgast5150
      rgast5150 Hi Nigel,Just tried again, same results..."It seems we can't find the page you're looking for."
      • November 2, 2020
    • rgast5150
      rgast5150 Hi Nigel! Found the new link, it went to my junk mail. That worked and I was able to install the plugin. Thanks for your assistance!
      • November 2, 2020
      • Download links not working.....
        Nigel67 No problem, sorry for the issue in the first place.
        • November 3, 2020
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