Statistics

306,020 members
190,366 posts
  • New
    maxepama
    Newcomer - Level 1
    2022-02-03

    Hi We use the lovely M6000 system and wanted to upgrade some licens, is it possible? Can't find this on the web.

     

    Thanks!

    /Maxe - Pama Studios

    0 16
  • New
    henrikh2021
    Newcomer - Level 1
    2021-07-06

    Hi, new to this forum.

    Here is my questions below.

     

    Does anyone know if there is a windows 10 64bit

    driver for Impact twin soundcard ??

    I know this soundcard is obsolete, but it is still

    a very powerfull soundcard.

     

     

    read more...
    0 95
  • New
    stoltenberg
    Contributor - Level 2
    2021-08-25

    Hi there. 

    The encoder in my studiokonnekt 48 remote does not work precise anymore and two leds on the »ring« are broken. 
    Are there spare parts or at least technical specifications for the encoder an dthe leds available? Or is there still a repair service? 

    Thank you! 
    Jan

    read more...
    0 25
    • stoltenberg
      WilliamR Hello, please click on the support link on the top of the page and create a service ticket and someone will get in touch with you ASAP.
      • August 25, 2021
  • New
    derekbrin
    Newcomer - Level 1
    2021-01-27

    Where can I find presets and installers for my Clarity M? Are there any recent updates like a Netflix preset?

    I vaguely remember an option to get additional presets but I cannot find anything online and anything out there is well over 2 years old.

    With the loudness war coming back around again as we mix music for streaming and film for Netflix a lot of us Clarity users are praying for new presets while we use the current metering plugins that are all up to date. I hope TC doesnt forget us.

    read more...
    0 110
    • derekbrin
      PedroRodrigues Hi, derekbrin they can be downloaded from the product page on tcelectronic.com.
      Please note that Factory presets 1-5, which normally cannot be altered from Clarity M but can be edited, moved or deleted when connected to a computer.
      • January 27, 2021
  • athnony
    Newcomer - Level 2
    2020-07-26

    Hi all - I'm having trouble getting the footswitch "reset" feature to work on my Clarity M Stereo. Do I need to use a certain type of footswitch? I've tried a few different keyboard sustain pedals without any luck.

    Also, I'm using the Clarity in plugin mode - would that affect the footswitch in any way (I assume not)?

    read more...
    0 199
    • athnony
      WilliamR Hello Anthony, Please be sure you are using a two-button footswitch with a TRS cable as shown in the diagram on page 7 of the users manual.
      • July 28, 2020
    • athnony
      WilliamR https://mediadl.musictribe.com/download/documents/tcelectronic/CLARITY%20M_CLARITY%20M%20STEREO_M_EN.pdf
      • July 28, 2020
      • Clarity M Stereo Footswitch not recognized
        athnony Thanks for the help William. I did try 2 different two-button foot switches with TRS ends like those pictured - both did not work. Do you know if this dual pedal needs to be a momentary switch pedal, or a latching on/off type pedal? If you have a model of pedal you can recommend, I'll gladly take whatever advice you can give me!
        • July 28, 2020
    • athnony
      WilliamR In relation to your question:

      “For a clarity M, Do you know if this dual pedal needs to be a momentary switch pedal, or a latching on/off type pedal? If you have a model of pedal you can recommend, I'll gladly take whatever advice you can give me!”



      I would recommend a momentary switch pedal since the GPI inputs on the Clarity M acts like the PAUSE/PLAY and RESET buttons on the product itself – these buttons are momentary.



      The connected switch must support the ¼ Jack pin assignments specified in the manual – see picture below



      GPI1 is activated by momentarily shorting Jack Tip and Jack Sleeve
      GPI2 is activated by momentarily shorting Jack Ring and Jack Sleeve








      My only experience connecting a foot switch to Clarity M is using a MXR M199 (Single Tap Tempo Switch) which work fine and is TRS configurable through DIP switches inside. I believe they also make dual pedals, but I would assume that some of the Behringer pedals might work as well - e.g. FS112BV Dual Momentary Footswitch
      • July 31, 2020
      • Clarity M Stereo Footswitch not recognized
        athnony Awesome, thanks for such a detailed response William! I'll try one with that configuration.
        • July 31, 2020
  • New
    TC Electronic
    Triber Moderator
    2022-03-14

    MONITOR PILOT
    http://ow.ly/3fa050IieIK

    Get a more informed starting point that will ultimately allow you to make better calls when mixing and mastering your productions. Once you have installed your MONITOR PILOT, you are set for seamless and transparent switching between speakers, as well as clear visual indication of which speakers are currently active.

    List Price: $149.00 (in stock and immediately shipping from our factory)

    #TCElectronic #MONITORPILOT #PassiveStudioControllers #MonitorControllers

    read more...
    2 34
  • New
    bradp015
    Newcomer - Level 1
    2021-01-14

    Hi, 

    Having some trouble making this work.

    Clarity M >>>stock cable d sub fanout #1 cable to BNC to XLR adapter (as stated in manual)>>>connected to 1. mackie dl32r AES out, and 2. Aphex Compellor AES out. Signal present at outputs but not apparent at Clarity meter. (I have not confirmed signal is at the AES output but assume it would be on both devices)

    I see metering at about 20-30db less than expected. (It may be just noise? I do not have a way to monitor the AES outputs of the mackie and compellor) Peaks around -35db. Although Im running a -12LUFS signal out the analog outputs of both devices. (mackie and compellor)

    > On the mackie I was not able to get lock when I adjusted input to AES1 on the clarity. Never locked.

    > on the Compellor, lock didnt happen for a while, although I was new to connecting to AES and it may have been user error in selecting AES1 in the sys prefs.)

    I am using the adapter stated in the manual. I am using the stock fan out cable. Nothing else is connected other than power to the clarity. I have used this unit with Optical sp/dif and toslink with success. (analog RCA to AD converter to clarity). I have also tried AES out of a x32 without success. Pls comment if you have ANY troubleshooting ideas!!! Thank you!!!!!!

    Any help apreciated!!!

     

    Brad P

    thank you!

    read more...
    0 299
    • bradp015
      PedroRodrigues Hi Brad have you tried specific AES 50 cables on the case of the Mackie as the AES50 is transmitter at higher frequencies than the one supported via a XLR cable? Are you using the Neutrik NA2FBNC adapter to bridge the BNC connection with XLR connection present on the Sub D cable? Have you selected the digital input source for AES on the Clarity M?
      • January 15, 2021
    • bradp015
      bradp015 -- I'm using the cable provided by TC electronics.
      -- I am using the Neutrik adapter to bridge the BNC connection with XLR connection present on the D sub cable That is provided in the clarity box. The fan out cable.
      -- I have selected the AES one, AES two, AES three, and optical choices on the clarity.
      Thank you for your ideas
      • January 15, 2021
    • bradp015
      bradp015 Any other things you think I might try???
      • January 16, 2021
      • Clarity M running in stereo via AES XLR adapter connector not working
        PedroRodrigues Hi bradp015 can you confirm that when you select the digital input, you are selecting the correct channels? The options are AES 1, 2, 3, 1-3 (5.1 surround).
        • January 18, 2021
    • bradp015
      bradp015 thank you Pedro!!!
      When i select the dig channels i can see on the display AES1, AES2,AES3 etc....
      How long does it take for the clarity to lock to the digital input?
      Does it auto select the sample rate/bit depth?
      The manual isnt very specific about it all..
      thank you for your help!!!
      • January 18, 2021
      • Clarity M running in stereo via AES XLR adapter connector not working
        PedroRodrigues It should not take long to lock on to the input signal. Can you please provide details on the signal inputting on the Clarity M? Thank you
        • January 19, 2021
    • bradp015
      bradp015 The device is a Aphex Compellor with AES out. The XLR to BNC adapter to the tc elec included cable assembly fan out with D sub is connected to the clarity. Signal is a commercial song playing thru the mackie dl32R going to the compellor. The analog outs of the comopellor is routed to a tricaster video switcher.
      • January 19, 2021
      • Clarity M running in stereo via AES XLR adapter connector not working
        PedroRodrigues Hi bradp015 can you confirm if the signal outputting form the tricaster is AES3?
        • January 20, 2021
  • New
    JMJMJM
    Newcomer - Level 1
    2021-03-04

    Hello, 

    I would like to ask about Clarity M Stereo's compatibility with macOS 10.7.5. I cannot install the latest software and I think the problem is that the latest software is not compatible with an old version of macOS).

    Is there any way to download the old version of the ‘Clarity M Stereo Plug-in macOS Mac’ like 1.0.x which is compatible with macOS 10.7(Lion)?

     

    Thanks!

    read more...
    0 127
    • JMJMJM
      PedroRodrigues Hi JMJMJM please consider that you are referring to a OSX released in 2011 so I would not advise your to interface the unit is that OSX version and use at least version macOS 10.13 High Sierra. Thank you
      • March 16, 2021
  • SebastianRobertson
    Newcomer - Level 1
    2020-10-01

    Hello - My level pilot creates a lot of static when i turn it now. What product should I use to alleviate? 

    0 104
    • SebastianRobertson
      WilliamR Hello Sebastion, I would recommend taking it to a service technician and have them spray the potentiometer with some contact cleaner. This should clear up any build-up that may be causing the static when you physically turn the knob.
      • October 2, 2020
  • Montegrifo
    Newcomer - Level 1
    2020-09-21

    Hi guys!

    I really need some help with the hook-up and setup of the Clarity M Surround. I have had no problem hooking it up and setting it up in stereo mode, but I work with 5.1 surround and this is a real brain wrecker... Luckily, my interface it's also tc electronic (Studio Konnekt 48) so I hope this should ease things up. It looks like that the clarity just recognizes surround if you set the Clarity's INPUT up to AES1-3, but it looks like the Studio Konnekt 48 can just output 2 channels through the SPDIF... (maybe I'm wrong). And if I switch the Clarity input to "digital" so the optical ADAT output gives up to eight channels, the Clarity goes on stereo mode... Please need some help here...

    Thanks!

    read more...
    0 202
    • Montegrifo
      PedroRodrigues Hi,
      César Montegrifo you will need to connect this via SUB-D cable, the 3 BNC connectors accept signals from your audio interface via S/PDIF by using the included BNC-to-RCA adapter, for surround sound use, 3 adapters will be needed.
      We recommend the Neutrik NA2FBNC adapter for this purpose, as you can see below

      Please see each of the inputs stated below you will need one adaptor mention above of each input


      Please see below how the DB15 cable routs the signal

      I hope this helps.
      Thank you
      • September 21, 2020
      • Clarity M 5.1 Surround
        Montegrifo Hi Pedro,
        Thanks for the help, I was aware of that, but my audio interface (tc electronic studiokonnekt48) has only one AES/EBU output as the majority of the audio interfaces have.
        Does this mean that I need to change my Audio Interface?? T.C. Electronic should warn about this. Not even sure which surround audio interface has 3 AES/EBU outputs or a AES/EBU 6 channel D-sub connector...
        T.C. Electronics should have a compatibility list.
        Thank you Pedro
        • 1
        • ·
        • September 21, 2020
      • Clarity M 5.1 Surround
        PedroRodrigues Hi César Montegrifo , please be aware that you will be able to connect a XLR cable on a AES3 as the AES/EBU cable is 110 ohm balanced and the XLR is typically 66-75ohm cable, you will lose quality but you will be able to run it.
        When it comes to the compatibility list or any kind of information regarding the StudioKonnekt 48 is a legacy unit and we have stopped releasing any resources for this unit for some time now.
        May I ask why to you wish to measure your Loudness in 5.1 configuration?
        • 1
        • ·
        • September 21, 2020
Go to page