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  • thomas
    Contributor - Level 2
    2007-11-13
    This DPC Spike Checker Tool addresses one of the most common issues that PC users have with their audio workstations.

    The so called DPC (Deferred Procedure Calls) spikes are generated by low level system drivers that for one or the other reason makes the system wait. These spikes typically result in audio drop outs, and users experience that raising the buffer size in the TC Near Control Panel does not solve the drop out issues.

    In the TC Near control panel, the buffer size setting addresses the so called user mode drop outs. These are the drop outs that are generated because the CPU load is too big, for example if you have too many plug-ins running at the same time, or if background Windows tasks drain the CPU power.

    In the new version 2.00 of the TC Near software, the driver (version 3.0.0.80) introduces a method to handle DPC spikes.
    It does it in two ways:
    1) When DPC spikes occur, they are handled very efficiently. With previous versions of the driver, users could experience that the Audio player, iTunes for instance, would stop playback completely when a spike occured. With this version spikes will still create a drop out, but chances that audio will continue to play is much better.

    2) We are introducing a new setting in the control panel, that is called "DPC safety buffers". The DPC safety buffers prevent spikes from happening.
    The feature has four options:
    Normal, which is the one you should choose if you don't experience drop outs.
    Level 1, which is the softest level adds a small amount of buffers to prevent small DPC spikes
    Level 2 is more agressive, adding more buffers
    Level 3 is the most agressive, adding big buffers to the system

    The DPC spike checker tool is able to measure the DPC spikes, and gives you a recomandation of what option to choose.

    The downside of this is that larger buffers also adds to the system latency. Fortunately, all TC konnekt interfaces have advanced direct monitoring, which means that you can monitor through the Konnekt without thinking of system latency.

    Nevertheless it is always good to find out which driver that is causing the DPC spikes. We have found, that typically drivers that cause DPC spikes are related to networking, especially weireless network cards seem to create problems. But it could be any driver.

    The DPC spike checker tool is not able to show you exactly which driver that causes the DPC spikes, so the procedure is to try to disable the drivers one by one and use the tool to see if the spikes are gone.

    ===

    Installation.

    The DPC Spike Checker Tool comes in a zip file as a simple exe file. Unpack the file and place it where you want.

    You don't have to install the Konnekt software package to use this tool, it runs fine without. It is part of the version 2.00 software, so if you have already installed this, you can find the tool in your Windows START menu, in the All Programs/TC Electronic/TC Near - Konnekt folder.

    This means that even if you are not Konnekt user, you can use this tool to check your system.

    The DPC spike checker tool does not install any additional files on your computer, so if you want to get rid of it, simply delete it.

    DOWNLOAD DPC SPIKE CHECKER TOOL
    read more...
    0 137,329
    • thomas
      lukeeyeball under vista when I start the program it states I need to logged in with administrative privileges even though I am?



      Am I correct in understanding the new version 2.00 of the TC Near software is not out yet?

      SOFTWARE VERSION 1.3.0: seems to be the latest on the download page.
      • November 15, 2007
    • thomas
      lukeeyeball figured it out you need to right click dpc and hit run as admin

      still getting to grips with vista...
      • November 15, 2007
    • thomas
      jpleong The 2.0 Release Candidate runs well on my XP system.



      JP

      edited to reflect the newer release
      • November 15, 2007
    • thomas
      lukeeyeball thanks jpleong downloading now...
      • November 16, 2007
    • thomas
      lukeeyeball one thing im a bit confused about is when you set safety buffers to level 1 does that add latency to what ever you then select in the buffer size drop down?



      so if I select level one with 128 samples that would add buffers to that setting? (how much)

      also why is it that other audio interfaces/drivers don't suffer from DPCs the same way? or do they?



      I'm using time code vinyl with this interface so low latency is critical to me.
      • November 17, 2007
  • PacoCasanovas
    Contributor - Level 2
    2012-03-01
    Let me introduce myself - I'm Paco Casanovas, from the swiss tc-co-distributor AUDIOTECH KST AG.. As a local well known service center for all kind of problems related to proAudio, Lighting & MI-gear I got a lot of (service related) feedback from customers regarding noise problems when using the 4CM on the G-System together with various amps.

    TC has, regarding to his user manual, some special pseudo symmetrical circuit built in the insert loop, which would be only effective when the symmetrical cable, plugged into the send of the G-System ( to active the circuit) is not working as it should.....

    Here is what you need to do:

    Use a HQ symmetrical cable, cut the ground wire on the plug that goes into the insert send of the G-System, and connect the ring and ground together on the plug that goes into the amp. That's it!
    read more...
    0 134,821
    • PacoCasanovas
      PacoCasanovas Mark this specific cable with some colored tape - it's important that you use it exactly that way and ONLY between Insert send and the Input of your Preamp (or Amp) , otherwise it wont work!!!



      You can use a normal asymmetrical cable from preamp out to the g-system return - works absolutely brillant too!



      Successfully tested with various ENGL amps and the new DVMark FrankGambale Signature 112 Combo amp.



      Cheers

      Paco Casanovas

      (Service Manager - AUDIOTECH KST AG)



      http://www.audiotech.ch

      http://www.pacocasanovas.ch
      • February 29, 2012
    • PacoCasanovas
      zaidcrowe This is interesting - but the hell's a symmetrical cable? lol



      Laird - what are your thoughts dude?
      • February 29, 2012
    • PacoCasanovas
      PacoCasanovas symmetrical cable means a TRS to TRS cable - sorry for the confusion!
      • February 29, 2012
    • PacoCasanovas
      Laird_Williams

      zaidcrowe wrote:

      This is interesting - but the hell's a symmetrical cable? lol



      Laird - what are your thoughts dude?


      This will work to eliminate ground loop hum in many cases. However, it has the usual drawbacks associated with cutting your cable shield at one end, dealing with having a special cable and not confusing it with your "normal" cables, and not properly converting between balanced and unbalanced signals. Sooo...



      It is a less-capable but still-reasonably-effective alternative method if you don't want to fork out the $$$ for ISO boxes.
      • February 29, 2012
    • PacoCasanovas
      PacoCasanovas Hey Laird



      You can use a normal hq instrument cable and changing the mono jack plug on one side into a TRS plug, by soldering the shield away from ground and put it onto the ring connector. Then you got a correct shielded cable



      Let's introduce a special 4CM Cable-Kit - we'll taking orders from now on! People, dark days are over - get "PC-Modified" ))
      • February 29, 2012
  • thomas
    Contributor - Level 2
    2007-11-13
    The new version 2.00 version of the Konnekt Software includes a new version of the driver, version 80, that handles lots of the drop out issues that users have been having up until now.

    Beside that, the Control Panel has been updated for all Konnekt Interfaces, introducing a new communication layer between the control panel and the driver.

    The Fabrik plug-ins and the Integrator plug-in have been updated for all Konnekt Interfaces, dealing with a number streaming issues, loading of projects and more.

    Integrator is now part of all products, so no matter what Konnekt interface you have, you also have the Integrator plug-in, allowing you to integrate external hardware.

    New features have been added for Studio Konnekt users, giving a more transparent UI on the SETUP page, adding a MASTER output section to the MIXER and adding a new REMOTE page, from where you can enable MIDI control from the remote and choose what to control from the EFFECT button.

    DOWNLOAD TC NEAR SOFTWARE VERSION 2.00 RELEASE CANDIDATE - 710
    read more...
    0 127,484
    • thomas
      jpleong Great! I've been very excited since the 74 build...! I can't wait to try this out.



      JP
      • November 12, 2007
    • thomas
      bdguitars Just installed V2 for K48 PC ..found an issue ..there's a new fader for master but it works only one way ..from interface or remote ..if I move the fader with the mouse it does nothing ..the DIM button works though

      same thing if controled from the set up page on top right



      thx



      BRUNO
      • November 13, 2007
    • thomas
      Dude Thanks for setting up the forum. I think it's a great way for TC to enable communication with the users. I'm downloading the release candidate as I type, and will try it out. My 24D been working fine on my PC but have not been reliable on my laptop (ThinkPad).



      Cheers!



      Dude
      • November 13, 2007
    • thomas
      KingWindom Looking forward to trying the new drivers. I have had a Love-Hate relationship with the 24D (Love the hardware, Hate the drivers) hope this version is the key.

      Good to see TC has a forum now!



      Dan
      • November 13, 2007
    • thomas
      nls And what about mac the drivers?
      • November 13, 2007
  • nwyninegar
    Contributor - Level 2
    2010-03-16
    Where can I obtain a copy of this white paper regarding the g-system? I have googled and googled "How to get the most out of the g-system" and "white paper Laird Williams" but just brings me to articles that talk about the famous white paper by Laird instead of the actual document.
    read more...
    0 123,553
  • DanStay
    Contributor - Level 2
    2015-07-31
    I have created a simple PC program to record the XR18

    Just plug the USB cable

    Press REC

    It will record 18 individual wav tracks on the hard drive , that you can then import later in your DAW

    I have tested it yesterday with a surface pro connected to XR18 on our live show, and it worked for more than 4 hours gig. This is truely amazing feature.

    I will be able to listen carefully to the XR18 sound in my quiet studio

    Also, I can send back this recording to the XR18 and tune more the EQ/gate/Compressor/fx, etc... at home and save settings

    Then better sound will be ready for the next gig

    I can also use this recording for testing the sound in the hall, before the musicians are coming. I have already their recordings

    If someone is interested by this program, let me know
    read more...
    2 122,604
    • DanStay
      ChipMonroe

      Dan Stay;55769 wrote:



      If someone is interested by this program, let me know




      I'd love to try this.
      • July 31, 2015
    • DanStay
      Paul_Vannatto You've piqued my interest Dan. Tell us more. Will I have to sell my firstborn?
      • July 31, 2015
    • DanStay
      DavidSchram I do the same thing using reaper-- default setting on my laptop is 18 tracks, all named by instrument and armed. Even better is when I take 30 seconds to create folder before hitting record. I save by set because too worried about a failure.

      Also run xairedit at the same time, btw.
      • July 31, 2015
    • DanStay
      ChrisJanton

      David Schram;55804 wrote:

      I do the same thing using reaper-- default setting on my laptop is 18 tracks, all named by instrument and armed. Even better is when I take 30 seconds to create folder before hitting record. I save by set because too worried about a failure.

      Also run xairedit at the same time, btw.


      What are your laptop particulars? OS, etc.
      • August 1, 2015
    • DanStay
      DanStay Here is it !!!!



      http://www.varranger.com/xr/MixTools.zip



      This will record 18 wav tracks when the XR18 is USB connected



      The next step will add a simple music & MP3 player, so with a simple PC you can record 18 tracks, and play some music during the pause
      • August 1, 2015
  • digitalperforme
    Contributor - Level 2
    2014-06-25
    TC Electronic,
    We, your loyal customers, hereby ask you to please release and unlock all Powercore plugins. We understand that time and company resources have gone into the production of the Powercore platform. We value the work, talent, and innovation that has created such an incredible audio technology. It does not go unrecognized. We want to keep the legacy of Powercore in full perpetuity, so when someone asks "how did you get such an incredible mix?", we can answer by saying... "Powercore". Please leave us with the tools to make this technology continue to live.

    Respectfully... your loyal customer,

    DP
    read more...
    1 116,862
    • digitalperforme
      dhstsw There won't be any plugins unlock, petition or not.



      It's nearly sure that for any generated licence (paid or not) TC has to pay fee for other third party licences of software or technology that may be embedded in the code.



      the only fair thing we can ask is for:



      a) another plugins sale run.

      b) that every bought licence may be enabled on all owned and registered powercore hardware (for backup purposes). But, i guess, that would require an update on the software/drivers and/or protection scheme, something i doubt is going to happen.



      About that last point, i don't fully understand why in the newsletter we all received TC advised us to download a backup of our plugs licences.

      Once a licence is uploaded in the control panel for the specified powercore card it can't be used again, ever, even if removed. You can re-utilize the same licence for the same hardware once removed (you have to upload the 'remove file' to the tc site and generate a new licence file).



      so, i don't really get the point in downloading a backup of the licence file, unless TC has some surprise coming for us.
      • June 25, 2014
    • digitalperforme
      GrantS

      dhstsw wrote:

      There won't be any plugins unlock, petition or not.



      It's nearly sure that for any generated licence (paid or not) TC has to pay fee for other third party licences of software or technology that may be embedded in the code.



      the only fair thing we can ask is for:



      a) another plugins sale run.

      b) that every bought licence may be enabled on all owned and registered powercore hardware (for backup purposes). But, i guess, that would require an update on the software/drivers and/or protection scheme, something i doubt is going to happen.



      About that last point, i don't fully understand why in the newsletter we all received TC advised us to download a backup of our plugs licences.

      Once a licence is uploaded in the control panel for the specified powercore card it can't be used again, ever, even if removed. You can re-utilize the same licence for the same hardware once removed (you have to upload the 'remove file' to the tc site and generate a new licence file).



      so, i don't really get the point in downloading a backup of the licence file, unless TC has some surprise coming for us.




      +1
      • June 25, 2014
    • digitalperforme
      Dejanco +1 UNLOCK
      • June 25, 2014
    • digitalperforme
      ramagochi +1 UNLOCK
      • June 25, 2014
    • digitalperforme
      Andre2A +1
      • June 25, 2014
  • idoyoyoyo
    Contributor - Level 1
    2012-06-28
    Hi,
    I have a serious problem with the Impact Twin. Some time ago began to fail, the audio reproducing poorly formed, distorted. Fixed itself without touching anything.
    Right now, having reinstalled drivers & software and still no audio.
    I have reviewed all the internal configuration, the inputs and outputs and everything is correct.
    The interface is correctly recognized by the computer (Windows) via Firewire, but NO SOUND.
    Help please!
    read more...
    0 116,722
    • idoyoyoyo
      rezist I have similar problem but my IT is almost 2,5 years old so It's not replaceable under RMA.



      I have discovered that when i PRESS +48V button and connect anything to front XLR input #2, the sound comes back in all it's glory - but I need to let IT to warm up a little bit before this.



      I've tested my unit with 3 computers earlier, with the same result. I can live with that for another month but then, I need to make decision... TC or RME.



      regards,
      • June 27, 2012
    • idoyoyoyo
      darkcityphotogr Mine has done the exact same as rezist. Idoyoyoyo, try the same thing. Connect an XLR to Input 1 or 2 and press the +48v switch. This may work but only temporarily, mine's bricked now. I've contacted tech support in Ontario, will post my findings with them.



      Cheers
      • June 28, 2012
    • idoyoyoyo
      rezist This is hilarious and "scary as hell funny"



      For about 2 years I was a happy owner of Impact Twin. Then, suddenly It started to behave in a way described on this board earlier, several times.



      Because Impact Twin is a DSP controlled board/unit - there must be something wrong with the wiring or power - I don't know the specs, I can only presume, that enabling phantom changes something, related to power management. The Control Panel connects to the unit successfully, the sound level from my PC is displayed, but Impact is silent. Of course, there is always "+48V & plug" trick, but I'm sure the unit will be dead soon.



      Looks like Impact Twins are not so solid inside, as the look from the outside.



      I think this is electronic issue, maybe some capacitors or resistors are funked up badly, or maybe there is a construction flaw.



      regards,
      • June 28, 2012
    • idoyoyoyo
      hagen Please contact TC support for any hardware issues.



      We can only provide help or instructions here, if its either an software issue, usage error or hardware/software combination related.
      • June 29, 2012
    • idoyoyoyo
      rezist @hagen



      That's why you decided to cancel my post regarding hardware failure of Impact Twin and my opinion?



      "This forum is really for TC Electronic users to share information."



      These are not my words...



      regards,
      • June 29, 2012
  • kweeg
    Contributor - Level 2
    2010-11-19
    Hi,

    I'm very pleased to let you know that I finally wrote a program to get, display and save Nova settings (presets, system parameters and variations). Due to firmware limitations (1.13), the program cannot modify Nova's memory. Therefore, this is not quite an editor (yet).

    The program can be downloaded from the Yahoo Group "nova-system".
    http://launch.groups.yahoo.com/group/nova-system/
    You need to register to get the right to dl it (sorry).

    It should work (hopefully) on Mac and Windows with recent versions of Java.
    I hope for Linux too, but not tested.

    I'm still aware that many things can be improved. I prefer not spending too much time on it (decoding the sysex memory was already a hard stuff).
    But if someone wants to take over the project and put the code on sourceforge, I'd be happy to let him the sources.

    Have fun,

    Kweeg
    read more...
    0 110,737
    • kweeg
      dieselmx I'm not sure i understand what this will do? Display your presets so you dot have to type then out?
      • November 19, 2010
    • kweeg
      kweeg Yes. It displays your preset like the G-Vyzor does for the G-System. Then you can either make a screen dump or save it as HTML. No need to type anymore.



      This will facilitate exchange of settings and back-up.
      • November 19, 2010
    • kweeg
      Jawa Just started playing with it. Mac OS 10.6.x Snow Leopard. Works like a charm. THANK YOU! More to come.
      • November 20, 2010
    • kweeg
      kweeg I just dropped a new version on Yahoo! group.

      -- values in the same order as on Nova's

      -- direct printing

      -- some bugs corrected
      • December 2, 2010
    • kweeg
      re thanx kweeg for your great job!



      I'm going to try this right now!
      • December 2, 2010
  • DavidSchumann
    Contributor - Level 2
    2016-07-19
    Mixing Station will be available for the X Air series mixers.
    The app will be available for beta testing starting now.
    The beta version does not support the XR12 mixer yet. The XR16, XR18/X18 are supported.

    Also some features are still missing, but I’m working on it.

    Download
    To download the beta version of Mixing Station X Air click the following link:
    https://bugs.dev-core.org/w/ms/beta/
    The app is not visible in the play store until you joined the beta group!
    read more...
    0 100,338
  • HansHenrik
    Contributor - Level 2
    2007-11-15
    Hej

    Does anyone know when the drivers will come for 64-bit vista ? The powercore software is the only that I miss, in 64 bit before I change my DAW to vista 64bit.


    Hans Henrik
    0 99,891
    • HansHenrik
      lonestar Seconded!!!!!
      • November 15, 2007
    • HansHenrik
      Purusha Powercore and Virus Ti are the only 2 pieces of the jigsaw I'm missing.
      • November 15, 2007
    • HansHenrik
      DiscoLfo I would take the 32 bit drivers please and thank you.



      Just came back to recording after 1 year away and was astonished that TC still doesn't have th 32bit vista driver let alone the 64bit



      My MoTU has them and they are solid





      HansHenrik wrote:

      Hej



      Does anyone know when the drivers will come for 64-bit vista ? The powercore software is the only that I miss, in 64 bit before I change my DAW to vista 64bit.





      Hans Henrik
      • November 15, 2007
    • HansHenrik
      Purusha According to the v3 thread, we're not even getting Vista 32 bit drivers as part of the new release.



      Gah!
      • November 22, 2007
    • HansHenrik
      Purusha I think TC have said they've nearly cracked Vista. The fear is: they're only doing 32 bit drivers, not 64 bit drivers.
      • January 13, 2008
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